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  • Water Meter FAQ
    Application Water Protection Advisory Board Location Contacts Home Students Teachers Businesses Sewer System View Your Account Search Our Site Type a word or phrase in the search field below If you are unable to find the information you are looking for please contact us Customer Service View Sub Navigation View Your Account Pay Your Bill Pay Bills Manage Accounts Auto Bill Pay E Bill Budget Payment Plans Online Payment FAQ Understanding Your Bill Overview Water Meter FAQ Definition of Charges Water Rates Your Water Meter Rebates Reading Your Bill Construction Info for Builders Availability Statements Availability Statement Request Form Pro Rata Inquiries Tapping Permits Water Shut off and Turn on Procedures Well Line Shutoff Water Main Shutoff Fire Hydrant Meter Program Apply for New Construction Water and Waste Water Service Water Emergencies Start or Stop Service Online Services Cockroach Control Sewer Odor Compost Carnuel Customers Living River Fund Public Records Request Customer Requests Feedback Location Contacts Insurance Claims Low Income Customers FAQ Frequently Asked Questions About Your Water Meter Can I have a meter removed from my vacant property How can I reduce the size of service to my property How do I read my meter How does the Water Authority calculate an estimated meter reading How much water pressure exists at the meter How often does the Water Authority read my meter How will a meter reduction affect my ability to use water What can I do if I think my meter registers water consumption inaccurately Will my meter indicate the possibility of a leak on my property Can I have a meter removed from my vacant property Yes property owners wishing not to incur water and sewer base charges on a meter servicing a vacant house or building may request a meter removal by calling Customer Service at 842 WATR 9287 How can I reduce the size of service to my property You can have your service size reduced by contacting Customer Service to request that a Service Reduction Form be sent to you A fee is charged for this service per the Water Sewer Rate Ordinance Section 6 4 8 Keep in mind that reducing your service size will reduce the amount you pay in water and sewer base charges and will also reduce your service capacity How do I read my meter For detailed instructions on how to read your water meter click here How does the Water Authority calculate an estimated meter reading Customer Services Division may estimate water usage as necessary to generate a billing statement An estimation is generated by multiplying the individual customer s usage history for the same month of the previous year by a user classification average factor to arrive at a number that approximates the monthly usage How much water pressure exists at the meter 30 psi pounds per square inch to 100 psi exists at the meter How often does the Water Authority read my meter Meters are read monthly on or about the same day according to

    Original URL path: http://www.abcwua.org/Water_Meter_FAQ.aspx (2016-02-18)
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  • Definition of Charges
    Términos FAQ FAQ Spanish What USEPA Says About Drinking Water Contaminants Resource Management Our Water Resources Drought Management Strategy Water Resources Management Strategy San Juan Chama Project Overview Diversion and Recharge Data Environmental Impact Living River Fund Cross Connections Fluoride Information Meetings Agendas Overview Water Waste Overview Enforcement Report Water Waste Variances Exemptions Overview Time of Day Exemption Application Form Water Waste Variance Application Form Video Requests Water Waste Violation Videos Equipment Malfunction Latest News Work for Us Why Work for Us Current Openings Overview Positions Requiring Workkeys What is Workkeys Status of Advertised Positions Salary and Benefits Video Job Descriptions Your Water Authority Overview Org Chart Governing Board Finances Legislation Ordinances Customer Conversations Technical Customer Advisory Committee TCAC Membership Application Water Protection Advisory Board Location Contacts Home Students Teachers Businesses Sewer System View Your Account Search Our Site Type a word or phrase in the search field below If you are unable to find the information you are looking for please contact us Customer Service View Sub Navigation View Your Account Pay Your Bill Pay Bills Manage Accounts Auto Bill Pay E Bill Budget Payment Plans Online Payment FAQ Understanding Your Bill Overview Water Meter FAQ Definition of Charges Water Rates Your Water Meter Rebates Reading Your Bill Construction Info for Builders Availability Statements Availability Statement Request Form Pro Rata Inquiries Tapping Permits Water Shut off and Turn on Procedures Well Line Shutoff Water Main Shutoff Fire Hydrant Meter Program Apply for New Construction Water and Waste Water Service Water Emergencies Start or Stop Service Online Services Cockroach Control Sewer Odor Compost Carnuel Customers Living River Fund Public Records Request Customer Requests Feedback Location Contacts Insurance Claims Low Income Customers FAQ Learn more about the charges on your water bill Water Fixed Monthly Charge This fee recovers costs associated

    Original URL path: http://www.abcwua.org/Definition_of_Charges.aspx (2016-02-18)
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  • Water Rates
    Job Descriptions Your Water Authority Overview Org Chart Governing Board Finances Legislation Ordinances Customer Conversations Technical Customer Advisory Committee TCAC Membership Application Water Protection Advisory Board Location Contacts Home Students Teachers Businesses Sewer System View Your Account Search Our Site Type a word or phrase in the search field below If you are unable to find the information you are looking for please contact us Customer Service View Sub Navigation View Your Account Pay Your Bill Pay Bills Manage Accounts Auto Bill Pay E Bill Budget Payment Plans Online Payment FAQ Understanding Your Bill Overview Water Meter FAQ Definition of Charges Water Rates Your Water Meter Rebates Reading Your Bill Construction Info for Builders Availability Statements Availability Statement Request Form Pro Rata Inquiries Tapping Permits Water Shut off and Turn on Procedures Well Line Shutoff Water Main Shutoff Fire Hydrant Meter Program Apply for New Construction Water and Waste Water Service Water Emergencies Start or Stop Service Online Services Cockroach Control Sewer Odor Compost Carnuel Customers Living River Fund Public Records Request Customer Requests Feedback Location Contacts Insurance Claims Low Income Customers FAQ See the belowtables for information regarding your water utility rates Fixed Monthly Charge Metered Service Commencing July 1 2013 Customers without Water Authority water service please refer to Section 1 5 of Ordinance for rates View latest Rate Ordinance in its entirety 130K pdf format NOTE 1 UNIT 748 GALLONS TYPICAL 3 4 SERVICE SIZE 1 RESIDENTIAL CUSTOMER Water 15 units Sewer 8 units Residential Commercial Multi Family Monthly Fixed Fees Residential Commercial Multi Family Service Size Water Sewer Water Sewer Water Sewer 5 8 X 3 4 8 63 8 25 8 81 10 21 11 09 13 70 1 16 51 13 36 16 84 16 20 21 51 22 69 1 1 2 56

    Original URL path: http://www.abcwua.org/Water_Rates.aspx (2016-02-18)
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  • Your Water Meter
    Bill Budget Payment Plans Online Payment FAQ Understanding Your Bill Overview Water Meter FAQ Definition of Charges Water Rates Your Water Meter Rebates Reading Your Bill Construction Info for Builders Availability Statements Availability Statement Request Form Pro Rata Inquiries Tapping Permits Water Shut off and Turn on Procedures Well Line Shutoff Water Main Shutoff Fire Hydrant Meter Program Apply for New Construction Water and Waste Water Service Water Emergencies Start or Stop Service Online Services Cockroach Control Sewer Odor Compost Carnuel Customers Living River Fund Public Records Request Customer Requests Feedback Location Contacts Insurance Claims Low Income Customers FAQ Understanding and Reading Your Meter There are two basic types of water meters straight reading and circular reading The straight reading meter records cubic feet of water used in much the same way that a car s odometer records miles The dial with a single hand measures tenths of a cubic foot The circular reading meter uses a series of circular dials to record cubic feet of water used To read this type of meter start with the 100 000 circle then read the 10 000 circle and so forth on down to the circle that reads in 1 cubic foot increments If a hand is between two numbers always read the lower number This meter for example shows a reading of 2 425 92 cubic feet the 6 in the last dial position has not quite rolled over One cubic foot is 7 48 gallons of water This meter has registered almost 18 146 gallons since it was new 2 425 92 x 7 48 When the Water Authority reads your meter only the white dials with the black letters are read to measure the number of units that have been used One unit equals 100 cubic feet or 748 gallons In this example the meter reading would be 24 This reading appears on the left side of your bill in the box labeled Metered Usage If the meter reading the month prior was 20 this customer would be billed for four units The triangle is a leak detector The triangle will rotate if water is passing through the meter If no one is using water but the triangle is turning you may have an undiscovered leak in your plumbing system Understanding and Measuring Water Usage To measure the amount of water used for any activity follow these instructions Before you begin the measurement write down the meter reading to two decimal places see the photo example above for help Perform the activity you want to measure but be sure that no other water is being used during the test Some examples include Washing a load of laundry or dishes Taking a shower or bath Washing your car Watering your lawn Filling your swimming pool If you are doing an activity that may have a variable duration such as taking a shower or running your sprinklers you should measure the number of minutes the activity required This information will allow

    Original URL path: http://www.abcwua.org/Understanding_Your_Water_Meter.aspx (2016-02-18)
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  • Rebates
    Download Report English Spanish Water Quality by Distribution Zone SWTP Source Finished Water Monitoring Substances Not Found Distribution System Compliance Monitoring Lead Copper Arsenic Compliance Health Effects Water Quality Variation Arsenic Variation Chlorine Residual Variation Fluoride Variation Hardness Variation pH Variation Sodium Variation Resources Information Resources Recursos de Información Definitions Terms Definiciones Y Términos FAQ FAQ Spanish What USEPA Says About Drinking Water Contaminants Resource Management Our Water Resources Drought Management Strategy Water Resources Management Strategy San Juan Chama Project Overview Diversion and Recharge Data Environmental Impact Living River Fund Cross Connections Fluoride Information Meetings Agendas Overview Water Waste Overview Enforcement Report Water Waste Variances Exemptions Overview Time of Day Exemption Application Form Water Waste Variance Application Form Video Requests Water Waste Violation Videos Equipment Malfunction Latest News Work for Us Why Work for Us Current Openings Overview Positions Requiring Workkeys What is Workkeys Status of Advertised Positions Salary and Benefits Video Job Descriptions Your Water Authority Overview Org Chart Governing Board Finances Legislation Ordinances Customer Conversations Technical Customer Advisory Committee TCAC Membership Application Water Protection Advisory Board Location Contacts Home Students Teachers Businesses Sewer System View Your Account Search Our Site Type a word or phrase in the search field below If you are unable to find the information you are looking for please contact us Conservation Rebates View Sub Navigation Overview Rebates Evaporative Cooler Thermostat Hot Water Recirculation System Outdoor Rebates Showerheads Toilets and Urinals Washing Machines Water by the Numbers Xeriscaping Overview WaterSmart Xeriscape Classes Xeriscape Rebates WaterSmart Gardening Free Water Audits Water Saving Tips Save Water in the Bathroom Save Water in the Kitchen Laundry Save Water Outdoors Find and Repair Leaks The Water Authority s conservation program is incentive based Every year we return more than 1 million to our customers in the form of

    Original URL path: http://www.abcwua.org/Water_Saving_Rebates.aspx (2016-02-18)
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  • Construction Information for Builders
    Fluoride Variation Hardness Variation pH Variation Sodium Variation Resources Information Resources Recursos de Información Definitions Terms Definiciones Y Términos FAQ FAQ Spanish What USEPA Says About Drinking Water Contaminants Resource Management Our Water Resources Drought Management Strategy Water Resources Management Strategy San Juan Chama Project Overview Diversion and Recharge Data Environmental Impact Living River Fund Cross Connections Fluoride Information Meetings Agendas Overview Water Waste Overview Enforcement Report Water Waste Variances Exemptions Overview Time of Day Exemption Application Form Water Waste Variance Application Form Video Requests Water Waste Violation Videos Equipment Malfunction Latest News Work for Us Why Work for Us Current Openings Overview Positions Requiring Workkeys What is Workkeys Status of Advertised Positions Salary and Benefits Video Job Descriptions Your Water Authority Overview Org Chart Governing Board Finances Legislation Ordinances Customer Conversations Technical Customer Advisory Committee TCAC Membership Application Water Protection Advisory Board Location Contacts Home Students Teachers Businesses Sewer System View Your Account Search Our Site Type a word or phrase in the search field below If you are unable to find the information you are looking for please contact us Businesses View Sub Navigation Do Business with Us Purchasing Overview Solicitations Email Notification Vendor Services Purchasing Contacts Vendor Instructions Vendor Handbook CIP Contracts Solicitations Payments Payments Overview ACH Services Request Payment Reissue Taxpayer ID Number Selection Advisory Committee Overview Brooks Act Proposal Outline RFPs Legal Notices Supplementals for Engineering Services SAC Ordinance SAC Representatives Fire Hydrant Meter Program About the Program Alternative Fire Hydrant Permit Fire Hydrant Meter Reading Fire Hydrant Permit Conditions of Service For Builders Construction Information Availability Statements Pro Rata Inquiries Tapping Permits Water Shut off and Turn on Procedures Well Line Shutoff Water Main Shutoff Water Sanitary Sewer Construction Information Here you can find information related to construction of public water and sanitary sewer

    Original URL path: http://www.abcwua.org/For_Builders.aspx (2016-02-18)
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  • Availability Statements
    Day Exemption Application Form Water Waste Variance Application Form Video Requests Water Waste Violation Videos Equipment Malfunction Latest News Work for Us Why Work for Us Current Openings Overview Positions Requiring Workkeys What is Workkeys Status of Advertised Positions Salary and Benefits Video Job Descriptions Your Water Authority Overview Org Chart Governing Board Finances Legislation Ordinances Customer Conversations Technical Customer Advisory Committee TCAC Membership Application Water Protection Advisory Board Location Contacts Home Students Teachers Businesses Sewer System View Your Account Search Our Site Type a word or phrase in the search field below If you are unable to find the information you are looking for please contact us Businesses View Sub Navigation Do Business with Us Purchasing Overview Solicitations Email Notification Vendor Services Purchasing Contacts Vendor Instructions Vendor Handbook CIP Contracts Solicitations Payments Payments Overview ACH Services Request Payment Reissue Taxpayer ID Number Selection Advisory Committee Overview Brooks Act Proposal Outline RFPs Legal Notices Supplementals for Engineering Services SAC Ordinance SAC Representatives Fire Hydrant Meter Program About the Program Alternative Fire Hydrant Permit Fire Hydrant Meter Reading Fire Hydrant Permit Conditions of Service For Builders Construction Information Availability Statements Pro Rata Inquiries Tapping Permits Water Shut off and Turn on Procedures Well Line Shutoff Water Main Shutoff Planning Department Utility Development Section Administrative Procedure A Water and Sanitary Sewer Availability Statement issued by the Planning Department Utility Development Section within the past 12 months is required for any proposed development subdivision plat or site plan within the City or for anyone contemplating service in Bernalillo County Availability Statements identify the water and sanitary sewer infrastructure needs public private on off site to provide a proposed development with services and fire protection In addition any time constraints for development plans or requirement for annexation to receive services will be identified in the Statement A request for an Availability Statement shall be made as early as possible in the planning of a project to allow sufficient time for response and to enable the developer to include the necessary water and sanitary sewer infrastructure in the project plans Requests for Availability Statements should include contact or return information as well as the following The precise location of the proposed development with a marked Zone Atlas map and legal description of the property The type of development proposed such as single family residential shopping center office etc with a proposed schedule of development or phasing if applicable The scope or size of the project and utility demands if known e g the number of units in a residential project number of beds in a nursing facility square footage for a shopping center or industrial development etc A copy of the Instantaneous Fire Flow Requirements from the Fire Marshal s Office If a private sprinkler system is to be installed state the flow requirements for that system as well Any other information pertinent to project planning Such as a proposed utility plan a proposed sketch plat etc Requests for Availability Statements on Water and Sewer

    Original URL path: http://www.abcwua.org/Availability_Statements.aspx (2016-02-18)
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  • Availability Statement Request Form
    Time of Day Exemption Application Form Water Waste Variance Application Form Video Requests Water Waste Violation Videos Equipment Malfunction Latest News Work for Us Why Work for Us Current Openings Overview Positions Requiring Workkeys What is Workkeys Status of Advertised Positions Salary and Benefits Video Job Descriptions Your Water Authority Overview Org Chart Governing Board Finances Legislation Ordinances Customer Conversations Technical Customer Advisory Committee TCAC Membership Application Water Protection Advisory Board Location Contacts Home Students Teachers Businesses Sewer System View Your Account Search Our Site Type a word or phrase in the search field below If you are unable to find the information you are looking for please contact us Businesses View Sub Navigation View Your Account Pay Your Bill Pay Bills Manage Accounts Auto Bill Pay E Bill Budget Payment Plans Online Payment FAQ Understanding Your Bill Overview Water Meter FAQ Definition of Charges Water Rates Your Water Meter Rebates Reading Your Bill Construction Info for Builders Availability Statements Availability Statement Request Form Pro Rata Inquiries Tapping Permits Water Shut off and Turn on Procedures Well Line Shutoff Water Main Shutoff Fire Hydrant Meter Program Apply for New Construction Water and Waste Water Service Water Emergencies Start or Stop Service Online Services Cockroach Control Sewer Odor Compost Carnuel Customers Living River Fund Public Records Request Customer Requests Feedback Location Contacts Insurance Claims Low Income Customers FAQ A Water and Sanitary Sewer Availability Statement issued by the Planning Department Utility Development Section within the past 12 months is required for any proposed development subdivision plat or site plan within the City or for anyone contemplating service in Bernalillo County Below is a Request for Availability Statement form Please enter all requested information below for the Request for Availability Statement Any errors or omissions may cause a delay in receiving an

    Original URL path: http://www.abcwua.org/availability-statement-request-form.aspx (2016-02-18)
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