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  • Location & Contacts
    Not Found Distribution System Compliance Monitoring Lead Copper Arsenic Compliance Health Effects Water Quality Variation Arsenic Variation Chlorine Residual Variation Fluoride Variation Hardness Variation pH Variation Sodium Variation Resources Information Resources Recursos de Información Definitions Terms Definiciones Y Términos FAQ FAQ Spanish What USEPA Says About Drinking Water Contaminants Resource Management Our Water Resources Drought Management Strategy Water Resources Management Strategy San Juan Chama Project Overview Diversion and Recharge Data Environmental Impact Living River Fund Cross Connections Fluoride Information Meetings Agendas Overview Water Waste Overview Enforcement Report Water Waste Variances Exemptions Overview Time of Day Exemption Application Form Water Waste Variance Application Form Video Requests Water Waste Violation Videos Equipment Malfunction Latest News Work for Us Why Work for Us Current Openings Overview Positions Requiring Workkeys What is Workkeys Status of Advertised Positions Salary and Benefits Video Job Descriptions Your Water Authority Overview Org Chart Governing Board Finances Legislation Ordinances Customer Conversations Technical Customer Advisory Committee TCAC Membership Application Water Protection Advisory Board Location Contacts Home Students Teachers Businesses Sewer System View Your Account Search Our Site Type a word or phrase in the search field below If you are unable to find the information you are looking for please contact us Customer Service View Sub Navigation View Your Account Pay Your Bill Pay Bills Manage Accounts Auto Bill Pay E Bill Budget Payment Plans Online Payment FAQ Understanding Your Bill Overview Water Meter FAQ Definition of Charges Water Rates Your Water Meter Rebates Reading Your Bill Construction Info for Builders Availability Statements Availability Statement Request Form Pro Rata Inquiries Tapping Permits Water Shut off and Turn on Procedures Well Line Shutoff Water Main Shutoff Fire Hydrant Meter Program Apply for New Construction Water and Waste Water Service Water Emergencies Start or Stop Service Online Services Cockroach Control Sewer Odor

    Original URL path: http://www.abcwua.org/Location_Contacts.aspx (2016-02-18)
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  • Insurance Claims
    Outdoors Find and Repair Leaks Your Drinking Water Overview Water Quality Report Overview Download Report English Spanish Water Quality by Distribution Zone SWTP Source Finished Water Monitoring Substances Not Found Distribution System Compliance Monitoring Lead Copper Arsenic Compliance Health Effects Water Quality Variation Arsenic Variation Chlorine Residual Variation Fluoride Variation Hardness Variation pH Variation Sodium Variation Resources Information Resources Recursos de Información Definitions Terms Definiciones Y Términos FAQ FAQ Spanish What USEPA Says About Drinking Water Contaminants Resource Management Our Water Resources Drought Management Strategy Water Resources Management Strategy San Juan Chama Project Overview Diversion and Recharge Data Environmental Impact Living River Fund Cross Connections Fluoride Information Meetings Agendas Overview Water Waste Overview Enforcement Report Water Waste Variances Exemptions Overview Time of Day Exemption Application Form Water Waste Variance Application Form Video Requests Water Waste Violation Videos Equipment Malfunction Latest News Work for Us Why Work for Us Current Openings Overview Positions Requiring Workkeys What is Workkeys Status of Advertised Positions Salary and Benefits Video Job Descriptions Your Water Authority Overview Org Chart Governing Board Finances Legislation Ordinances Customer Conversations Technical Customer Advisory Committee TCAC Membership Application Water Protection Advisory Board Location Contacts Home Students Teachers Businesses Sewer System View Your Account Search Our Site Type a word or phrase in the search field below If you are unable to find the information you are looking for please contact us Customer Service View Sub Navigation View Your Account Pay Your Bill Pay Bills Manage Accounts Auto Bill Pay E Bill Budget Payment Plans Online Payment FAQ Understanding Your Bill Overview Water Meter FAQ Definition of Charges Water Rates Your Water Meter Rebates Reading Your Bill Construction Info for Builders Availability Statements Availability Statement Request Form Pro Rata Inquiries Tapping Permits Water Shut off and Turn on Procedures Well Line Shutoff

    Original URL path: http://www.abcwua.org/insurance-claims-.aspx (2016-02-18)
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  • Low-Income Customers
    Water Quality Report Overview Download Report English Spanish Water Quality by Distribution Zone SWTP Source Finished Water Monitoring Substances Not Found Distribution System Compliance Monitoring Lead Copper Arsenic Compliance Health Effects Water Quality Variation Arsenic Variation Chlorine Residual Variation Fluoride Variation Hardness Variation pH Variation Sodium Variation Resources Information Resources Recursos de Información Definitions Terms Definiciones Y Términos FAQ FAQ Spanish What USEPA Says About Drinking Water Contaminants Resource Management Our Water Resources Drought Management Strategy Water Resources Management Strategy San Juan Chama Project Overview Diversion and Recharge Data Environmental Impact Living River Fund Cross Connections Fluoride Information Meetings Agendas Overview Water Waste Overview Enforcement Report Water Waste Variances Exemptions Overview Time of Day Exemption Application Form Water Waste Variance Application Form Video Requests Water Waste Violation Videos Equipment Malfunction Latest News Work for Us Why Work for Us Current Openings Overview Positions Requiring Workkeys What is Workkeys Status of Advertised Positions Salary and Benefits Video Job Descriptions Your Water Authority Overview Org Chart Governing Board Finances Legislation Ordinances Customer Conversations Technical Customer Advisory Committee TCAC Membership Application Water Protection Advisory Board Location Contacts Home Students Teachers Businesses Sewer System View Your Account Search Our Site Type a word or phrase in the search field below If you are unable to find the information you are looking for please contact us View Sub Navigation View Your Account Pay Your Bill Pay Bills Manage Accounts Auto Bill Pay E Bill Budget Payment Plans Online Payment FAQ Understanding Your Bill Overview Water Meter FAQ Definition of Charges Water Rates Your Water Meter Rebates Reading Your Bill Construction Info for Builders Availability Statements Availability Statement Request Form Pro Rata Inquiries Tapping Permits Water Shut off and Turn on Procedures Well Line Shutoff Water Main Shutoff Fire Hydrant Meter Program Apply for New Construction

    Original URL path: http://www.abcwua.org/low-income-customers.aspx (2016-02-18)
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  • FAQ
    of the meter that will service my property Usually the homebuilder determines the size of meter necessary to service each property This determination is based on how much water will be needed to meet the capacity for which the property was intended If you own a property that does not presently have service then you are responsible for determining what size service to request Who can I call to obtain account information or ask questions regarding my water bill Customer Account Representatives can be contacted at 505 842 WATR 9287 Our Customer Account Representatives are trained to handle a wide range of customer inquiries and explain the services offered by the Customer Services Division To view the most current billing and payment information online click here back to top Can I pay my bill online The capability to accept payment over the Internet is now available at the Authority s Online Payment Center page Customers searching for an easy and convenient way to pay their bill automatically will want to consider using our Direct Draft Service back to top What can I do if I am having difficulty paying my water bill The Water Authority understands that ratepayers may from time to time experience financial difficulties that may make it difficult to pay their water bill on time To help our ratepayers manage these difficult times we offer customized payment agreements that enable them to gradually pay delinquent charges while maintaining water service Please contact our Customer Account Representatives at 505 842 WATR 9287 to inquire about our customized payment agreements back to top What do I do if a check has been returned by my bank Items returned for insufficient or uncollectible funds may be collected electronically Your signed check is authorization to debit your bank account for the returned item Effective October 1 2004 the Water Authority has contracted with an agent for the collection of certain returned items The agent will bill you a service charge fee up to the maximum amount permitted by law for the collection of these items back to top What if my meter has been turned off or removed If your water has been turned off due to nonpayment you will need to visit our office at One Civic Plaza make full payment on the account and the property owner will need to sign a Turn on Request form If your meter has been removed due to nonpayment you will need to visit our office at One Civic Plaza make full payment on the account and the property owner will need to sign a Meter Reset form back to top When may the Authority terminate my water service for non payment The Authority pursuant to the Water Rate Sewer Ordinance Section 6 4 12 may terminate water service to a property if outstanding charges are over thirty 30 days past due back to top Are there local agencies that may assist me in paying my water bill Yes Please call our Customer

    Original URL path: http://www.abcwua.org/FAQ.aspx (2016-02-18)
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  • Overview
    Found Distribution System Compliance Monitoring Lead Copper Arsenic Compliance Health Effects Water Quality Variation Arsenic Variation Chlorine Residual Variation Fluoride Variation Hardness Variation pH Variation Sodium Variation Resources Information Resources Recursos de Información Definitions Terms Definiciones Y Términos FAQ FAQ Spanish What USEPA Says About Drinking Water Contaminants Resource Management Our Water Resources Drought Management Strategy Water Resources Management Strategy San Juan Chama Project Overview Diversion and Recharge Data Environmental Impact Living River Fund Cross Connections Fluoride Information Meetings Agendas Overview Water Waste Overview Enforcement Report Water Waste Variances Exemptions Overview Time of Day Exemption Application Form Water Waste Variance Application Form Video Requests Water Waste Violation Videos Equipment Malfunction Latest News Work for Us Why Work for Us Current Openings Overview Positions Requiring Workkeys What is Workkeys Status of Advertised Positions Salary and Benefits Video Job Descriptions Your Water Authority Overview Org Chart Governing Board Finances Legislation Ordinances Customer Conversations Technical Customer Advisory Committee TCAC Membership Application Water Protection Advisory Board Location Contacts Home Students Teachers Businesses Sewer System View Your Account Search Our Site Type a word or phrase in the search field below If you are unable to find the information you are looking for please contact us Conservation Rebates View Sub Navigation Overview Rebates Evaporative Cooler Thermostat Hot Water Recirculation System Outdoor Rebates Showerheads Toilets and Urinals Washing Machines Water by the Numbers Xeriscaping Overview WaterSmart Xeriscape Classes Xeriscape Rebates WaterSmart Gardening Free Water Audits Water Saving Tips Save Water in the Bathroom Save Water in the Kitchen Laundry Save Water Outdoors Find and Repair Leaks Conservation is the easiest means of ensuring a future water supply Although we are now tapping a new source of water through the San Juan Chama Drinking Water Project conservation remains the most critical component of our long term water

    Original URL path: http://www.abcwua.org/Conservation_and_Rebates.aspx (2016-02-18)
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  • Evaporative Cooler Thermostat Rebate: $25
    Distribution System Compliance Monitoring Lead Copper Arsenic Compliance Health Effects Water Quality Variation Arsenic Variation Chlorine Residual Variation Fluoride Variation Hardness Variation pH Variation Sodium Variation Resources Information Resources Recursos de Información Definitions Terms Definiciones Y Términos FAQ FAQ Spanish What USEPA Says About Drinking Water Contaminants Resource Management Our Water Resources Drought Management Strategy Water Resources Management Strategy San Juan Chama Project Overview Diversion and Recharge Data Environmental Impact Living River Fund Cross Connections Fluoride Information Meetings Agendas Overview Water Waste Overview Enforcement Report Water Waste Variances Exemptions Overview Time of Day Exemption Application Form Water Waste Variance Application Form Video Requests Water Waste Violation Videos Equipment Malfunction Latest News Work for Us Why Work for Us Current Openings Overview Positions Requiring Workkeys What is Workkeys Status of Advertised Positions Salary and Benefits Video Job Descriptions Your Water Authority Overview Org Chart Governing Board Finances Legislation Ordinances Customer Conversations Technical Customer Advisory Committee TCAC Membership Application Water Protection Advisory Board Location Contacts Home Students Teachers Businesses Sewer System View Your Account Search Our Site Type a word or phrase in the search field below If you are unable to find the information you are looking for please contact us Conservation Rebates View Sub Navigation Overview Rebates Evaporative Cooler Thermostat Hot Water Recirculation System Outdoor Rebates Showerheads Toilets and Urinals Washing Machines Water by the Numbers Xeriscaping Overview WaterSmart Xeriscape Classes Xeriscape Rebates WaterSmart Gardening Free Water Audits Water Saving Tips Save Water in the Bathroom Save Water in the Kitchen Laundry Save Water Outdoors Find and Repair Leaks Evaporative cooler thermostats save both water and energy while keeping you more comfortable You set the thermostat to a temperature that is comfortable for you and then the thermostat turns the cooler on and off as necessary to keep your house

    Original URL path: http://www.abcwua.org/Evaporative_Cooler_Thermostat.aspx (2016-02-18)
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  • Hot Water Recirculation System Rebate: $100
    Source Finished Water Monitoring Substances Not Found Distribution System Compliance Monitoring Lead Copper Arsenic Compliance Health Effects Water Quality Variation Arsenic Variation Chlorine Residual Variation Fluoride Variation Hardness Variation pH Variation Sodium Variation Resources Information Resources Recursos de Información Definitions Terms Definiciones Y Términos FAQ FAQ Spanish What USEPA Says About Drinking Water Contaminants Resource Management Our Water Resources Drought Management Strategy Water Resources Management Strategy San Juan Chama Project Overview Diversion and Recharge Data Environmental Impact Living River Fund Cross Connections Fluoride Information Meetings Agendas Overview Water Waste Overview Enforcement Report Water Waste Variances Exemptions Overview Time of Day Exemption Application Form Water Waste Variance Application Form Video Requests Water Waste Violation Videos Equipment Malfunction Latest News Work for Us Why Work for Us Current Openings Overview Positions Requiring Workkeys What is Workkeys Status of Advertised Positions Salary and Benefits Video Job Descriptions Your Water Authority Overview Org Chart Governing Board Finances Legislation Ordinances Customer Conversations Technical Customer Advisory Committee TCAC Membership Application Water Protection Advisory Board Location Contacts Home Students Teachers Businesses Sewer System View Your Account Search Our Site Type a word or phrase in the search field below If you are unable to find the information you are looking for please contact us Conservation Rebates View Sub Navigation Overview Rebates Evaporative Cooler Thermostat Hot Water Recirculation System Outdoor Rebates Showerheads Toilets and Urinals Washing Machines Water by the Numbers Xeriscaping Overview WaterSmart Xeriscape Classes Xeriscape Rebates WaterSmart Gardening Free Water Audits Water Saving Tips Save Water in the Bathroom Save Water in the Kitchen Laundry Save Water Outdoors Find and Repair Leaks Purchase your Hot Water Recirculating System anywhere and receive a 100 rebate on your water bill Having hot water discharge promptly is important for energy and water conservation A recirculating system enables the cold

    Original URL path: http://www.abcwua.org/Hot_Water_Recirculation_System.aspx (2016-02-18)
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  • Outdoor Rebates
    Strategy San Juan Chama Project Overview Diversion and Recharge Data Environmental Impact Living River Fund Cross Connections Fluoride Information Meetings Agendas Overview Water Waste Overview Enforcement Report Water Waste Variances Exemptions Overview Time of Day Exemption Application Form Water Waste Variance Application Form Video Requests Water Waste Violation Videos Equipment Malfunction Latest News Work for Us Why Work for Us Current Openings Overview Positions Requiring Workkeys What is Workkeys Status of Advertised Positions Salary and Benefits Video Job Descriptions Your Water Authority Overview Org Chart Governing Board Finances Legislation Ordinances Customer Conversations Technical Customer Advisory Committee TCAC Membership Application Water Protection Advisory Board Location Contacts Home Students Teachers Businesses Sewer System View Your Account Search Our Site Type a word or phrase in the search field below If you are unable to find the information you are looking for please contact us Conservation Rebates View Sub Navigation Overview Rebates Evaporative Cooler Thermostat Hot Water Recirculation System Outdoor Rebates Showerheads Toilets and Urinals Washing Machines Water by the Numbers Xeriscaping Overview WaterSmart Xeriscape Classes Xeriscape Rebates WaterSmart Gardening Free Water Audits Water Saving Tips Save Water in the Bathroom Save Water in the Kitchen Laundry Save Water Outdoors Find and Repair Leaks Tree Bates Trees while they do require water to survive actually aid conservation by providing shade and reducing water loss to evaporation Not to mention the many other environmental benefits they bring to our community Unfortunately their special needs are sometimes neglected So to promote proper care in our dry climate the Water Authority is now offering Tree Bates to help cover the costs of tree maintenance and even the purchase of new trees The Tree Bate is 25 percent of the cost of tree irrigation equipment fertilization professional tree care or new trees that appear on the Water Authority s approved list The maximum rebate for residential customers is 100 The maximum rebate for all other customers is 500 Please Note Tree Bates are not available for the removal of trees A copy of your receipt must accompany the rebate form How to Apply Print and submit the Tree Bate Form with all required fields Please Note Downloadable Rebate Forms are in pdf format PDF files can only be read using Adobe Acrobat Reader Software In order to obtain a free download of Adobe Acrobat reader software click on the Acrobat Reader icon below Other Outdoor Rebates Besides Tree Bates the Water Authority also offers these generous incentives to help make your landscape more water efficient 25 off the cost of multi setting sprinkler controller 25 off the cost of renting equipment for removal of grass e g sodcutter backhoe or Bobcat when participating in the xeriscape rebate program Maximum rebate credit 50 Compost 25 of the cost when participating in the xeriscape rebate program Maximum rebate 100 per account 25 each for purchase of rain sensors pressure regulation valves and pressure vacuum break PVB backflow prevention valves atmospheric vacuum breaks AVB do not qualify One rebate for

    Original URL path: http://www.abcwua.org/Outdoor_Rebates.aspx (2016-02-18)
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