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  • Office of Customer and Business Services - City of Atlanta, Watershed Management
    Quinn Jackson Interim Deputy Commissioner qjackson AtlantaGa Gov The Office of Customer and Business Services is responsible for the Department s Customer Service unit relations with interjurisdictional customers management of the customer service billing system procurement central warehouse and fleet

    Original URL path: http://www.atlantawatershed.org/inside-dwm/offices/office-of-customer-and-business-services/ (2016-05-01)
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  • Offices - City of Atlanta, Watershed Management
    systems Protect and enhance the region s water resources public health and property while promoting sustainability and economic vitality Summary of Operations The Department of Watershed Management is dedicated to providing the highest quality drinking water and wastewater services to residential businesses and wholesale customers at the lowest possible cost while protecting urban waterways conserving natural resources and providing clean safe water for downstream customers It is currently midway into

    Original URL path: http://www.atlantawatershed.org/inside-dwm/offices/?mobileFormat=true (2016-05-01)
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  • History - City of Atlanta, Watershed Management
    underfunded and seriously under maintained for decades Watershed Management completed all construction for the first Consent Decree in 2008 in what was termed by the Federal judge a remarkable accomplishment In 2003 the Department resumed operational control of drinking water system that had been outsourced in 1998 This system was in a similar operational condition and subject to two State Consent Orders These systems are essential to the public health and safety of the residents of the City as well as the economic stability of the City Region and State Both systems were in a state of significant disrepair and potential failure Since 2002 DWM has made significant improvements in both the physical state and performance of the water utilities Under a detailed Strategic Plan focused on continuous improvement the program moved from no financial plan for the 4 billion capital program to a detailed plan with successful implementation of rate increases a dedicated municipal sales tax bond issues improved budgeting processes and effective costcontrols The capital program has eliminated over 400 million gallons per year of sewer spills from local streams and rivers while compliance has avoided millions of dollars in fines and a sewer connection moratorium The avoidance of the moratorium allowed continued development with a 19 billion economic benefit to the City From nine boiled water advisories in 2002 the number dropped to zero in 2008 Over the same period annual water leak repairs rose from 750 to 9 600 Revenue collections rose from approximately 90 to over 98 Estimated water bills dropped from over 200 000 annually to approximately 110 000 annually and malfunctioning water meters from an estimated 20 000 to approximately 4 000 Significant improvements have been made in a wide range of operational areas including facility operations street construction repairs steel plate management

    Original URL path: http://www.atlantawatershed.org/inside-dwm/history/?mobileFormat=true (2016-05-01)
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  • Better Building Challenge - City of Atlanta, Watershed Management
    City s most energy efficient facilities at the Atlanta Better Buildings Challenge Hemphill WTP reduced its energy consumption by 48 percent and was this year s top energy saver Hemphill was also awarded as the City s top natural gas

    Original URL path: http://www.atlantawatershed.org/inside-dwm/better-building-challenge/?mobileFormat=true (2016-05-01)
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  • GIS - City of Atlanta, Watershed Management
    Department of Watershed Management GIS records store and analyze multiple layers of spatial information and relate the data to locations of interest as well as a multitude of frequently tracked mechanisms such as workorders projects reports etc These layers contain data in the form of points e g addresses locations etc lines e g streets pipes etc polygons e g basins political jurisdictions etc and images that can be viewed

    Original URL path: http://www.atlantawatershed.org/gis/ (2016-05-01)
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  • Floodplain-ordinance - City of Atlanta, Watershed Management
    accessible information about your flood risk on a property by property basis National Flood Insurance Program New floodplain maps took effect Sept 18 2013 and properties now sit in one of three 3 flood risk categories decreased floodplain risk moderate floodplain risk shaded Zone X or high floodplain risk also known as Special Flood Hazard Areas SFHA Properties in decreased floodplain risk areas may be exempt from flood insurance requirements However FEMA still recommends flood insurance for properties located near the floodplain 20 of flood related damage occurs to properties that are not in the floodplain Atlanta City Councilational Floodplain Ordinance Adopted May 2013 The Atlanta City Council enacted legislation in 2013 to create two major categories of floodplains for regulatory purposes 1 traditional floodplains i e along a river or creek system and 2 historically modified floodplains Floodplains located outside the area served by the City s combined sewer system are considered Traditional Floodplains Historically modified floodplains are areas in a combined sewershed in which significant portions of the historic natural stream have been enclosed in a pipe and are subject to periods of severe ponding Georgia DFIRM The Georgia DFIRM Digital Flood Insurance Maps website provides the opportunity

    Original URL path: http://www.atlantawatershed.org/floodplain-ordinance/ (2016-05-01)
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  • How Do I... - City of Atlanta, Watershed Management
    and effective delivery of City services In the Department of Watershed Management we will fulfill that commitment by sustaining high quality customer service through accuracy accountability and communication The information on these pages is intended to guide you through the process of establishing service paying your bill requesting repairs and answering other service questions regarding Clean Water Atlanta initiatives Find A Payment Location Adjust Dispute Appeal My Bill Start My

    Original URL path: http://www.atlantawatershed.org/how-do-i/?mobileFormat=true (2016-05-01)
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  • Find A Payment Location - City of Atlanta, Watershed Management
    bill By phone You can pay over the phone using a MasterCard or Visa card by calling 404 546 0311 24 hours a day seven days a week Online Click here to pay your bill online using our convenient and

    Original URL path: http://www.atlantawatershed.org/how-do-i/find-a-payment-location/?mobileFormat=true (2016-05-01)
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