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  • Water Service Adjustment Request Form - City of Atlanta, Watershed Management
    Back City of Atlanta Watershed Management Home Water Service Adjustment Request Form Download File Full Version

    Original URL path: http://www.atlantawatershed.org/customer-service/forms/bill-dispute-form/ (2016-05-01)
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  • Appeals Request Form.pdf - City of Atlanta, Watershed Management
    Back City of Atlanta Watershed Management Home Appeals Request Form pdf Download File Full Version

    Original URL path: http://www.atlantawatershed.org/customer-service/forms/appeals-request-formpdf/ (2016-05-01)
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  • Appeal My Bill - City of Atlanta, Watershed Management
    a few steps you can take First you can discuss your concerns by calling the DWM Customer Service Call Center at 404 546 0311 Monday Friday from 7 AM 6 PM The Customer Service Representative will indicate how much you should pay while your dispute is being handled and will tell you approximately when you will be contacted with the results of the investigation Or you can fax or mail a letter to City of Atlanta Department of Watershed Management Dispute Resolutions 72 Marietta St NW Atlanta GA 30303 Fax 404 658 6737 When you contact us please be sure to provide the following information Your name printed Account number The address of the property where water and sewer service charges were incurred Your mailing address if it is different from the address where we provide your water and sewer services A telephone number where you can be reached between the hours of 8 AM and 5 PM Monday through Friday A brief summary of why you believe the current charges are incorrect along with any supporting materials or documentation that could help us to resolve the issue If you are not satisfied with the Department s response to your dispute or your adjustment request you can file an appeal to the City of Atlanta Water and Sewer Appeals Board The Water and Sewer Appeals Board is a group of citizens appointed by the Atlanta City Council to review the DWM s decisions regarding requests for adjustments to your water bill You have a right to an appeal only after your bill has gone through the formal dispute process and a decision has been rendered Your appeal must be filled within 60 days of the Department s decision After your Water and Sewer Appeals Board hearing a written decision will

    Original URL path: http://www.atlantawatershed.org/how-do-i/appeal-my-bill/?mobileFormat=true (2016-05-01)
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  • Water and Sewer Service Application.pdf - City of Atlanta, Watershed Management
    Back City of Atlanta Watershed Management Home Water and Sewer Service Application pdf Download File Full Version

    Original URL path: http://www.atlantawatershed.org/customer-service/forms/water-and-sewer-service-applicationpdf/ (2016-05-01)
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  • Start My Service - City of Atlanta, Watershed Management
    55 Trinity Avenue SW Suite 1650 Atlanta GA 30335 The following items are required A notarized lease agreement A required deposit of 80 varies depending upon meter size and an account establishment fee of 15 A valid Government issued ID A completed application for water sewer service form Property Owners If you have recently purchased property a copy of the Closing Statement Settlement Statement and or Warranty Deed is required

    Original URL path: http://www.atlantawatershed.org/how-do-i/start-my-service/?mobileFormat=true (2016-05-01)
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  • End My Service - City of Atlanta, Watershed Management
    Service If you are moving or selling your property you will need to have your service disconnected Otherwise you will still be liable for any water use even if you are no longer living at or using the property To

    Original URL path: http://www.atlantawatershed.org/how-do-i/end-my-service/?mobileFormat=true (2016-05-01)
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  • Get Rate Information - City of Atlanta, Watershed Management
    remarkable by Federal District Court Judge Thomas Thrash who oversees the implementation of the consent decrees Some facts about water sewer rates Water sewer rates are based on the amount of water you use Water use is measured in CCF 100 cubic feet 1 CCF about 749 gallons of water So if you use four CCF you are using 4x749 or 2 996 gallons of water every month Please refer to our Bill Calculator for the total amount that would have to be paid Atlanta and other local water service providers have adopted a conservation based rate structure as a financial incentive to encourage customers to use less water Per CCF rates increase with usage customers pay one rate for the first three CCF a higher rate for the next three and the highest rate for everything else The average Atlanta family uses eight CCF 6 000 gallons per month Again refer to our Bill Calculator for the total amount that would have to be paid The sewer portion of the bill is based on the amount of water that a family uses and is significantly higher than the water portion of the bill That is because it is vastly

    Original URL path: http://www.atlantawatershed.org/how-do-i/get-rate-information/?mobileFormat=true (2016-05-01)
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  • Purchase A Water Meter - City of Atlanta, Watershed Management
    utility drawings will be needed A right of way repair fee is required in addition to the fire service fee Separate payments will be needed for these fees When the fire service will be feeding hydrants a detector check not to be confused with a backflow prevention device will be required All backflow prevention devices must be installed in a separate vault The Department recommends that plans be reviewed prior to purchase Boring and casing may be needed for properties located across the street from the water mains In this case the City will perform an on site inspection that must be completed before the fire service can be purchased The City accepts cash checks personal or business credit debit cards Visa and MasterCard and money orders Installation time is typically between 30 and 90 days Be sure to allow yourself adequate time so that service is available when needed Fire service purchase outside city limits As with new meters all fire service must be purchased at City Hall 55 Trinity Avenue S W Suite 1600 A copy of the building permit and sewer or septic tank permit and two 2 sets of utility drawings must be submitted with the applications tissue copies Boring and casing may be needed for properties located across the street from the water mains In this case the City will perform an on site inspection that must be completed before the fire service can be purchased We accept cash checks personal or business credit debit cards Visa and MasterCard and money orders Installation time is typically between 30 and 90 days Be sure to allow yourself adequate time so that service is available when needed Irrigation meter purchases inside the city limits All irrigation meters must be purchased at City Hall 55 Trinity Avenue S W Suite 1650 Purchasers must have a numerical street address street islands found in subdivisions may not be serviced without a numbered address Purchasers who are not the property owners must have a notarized letter from the owner in order to purchase an irrigation meter When purchasing the meter inside the city a right of way fee is required and payable to the Department of Public Works Separate payments will be needed for these fees The City accepts cash checks personal or business credit debit cards Visa and MasterCard and money orders Installation time is between 30 and 90 days Be sure to allow yourself adequate time so that service is available when needed Irrigation meter purchases outside the city limits All irrigation meters must be purchased at City Hall 55 Trinity Avenue S W Suite 1600 Purchasers must have a numerical street address street islands found in subdivisions may not be serviced without a numbered address Purchasers who are not the property owners must have a notarized letter from the owner in order to purchase an irrigation meter The City accepts cash checks personal or business credit debit cards Visa and MasterCard and money orders Installation time is between

    Original URL path: http://www.atlantawatershed.org/how-do-i/purchase-a-water-meter/?mobileFormat=true (2016-05-01)
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