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  • Billing - City of Atlanta, Watershed Management
    Sewer System Rehabilitation Program Customer Service Download Atlanta Go App Water Sewer Rates Bill Pay Options More locations to serve you Additional Customer Service Locations Late Fee Establish Service Forms Bill Calculator Adjustment Dispute Answers For Customers Small Meter Audit Irrigation Meters Backflow Compliance Grease Management Care and Conserve Care and Conserve Grant Services Download Atlanta Go App Water Sewer Rates Bill Pay Options More locations to serve you Additional Customer Service Locations Late Fee Establish Service Forms Bill Calculator Adjustment Dispute Answers For Customers Small Meter Audit Irrigation Meters Backflow Compliance Grease Management Care and Conserve Care and Conserve Grant Services Home Customer Service Bill Pay Options Bill Pay Options For your convenience we offer several ways to pay your water sewer service bill By phone You can pay over the phone using a MasterCard or Visa card by calling 404 546 0311 24 hours a day seven days a week By smartphone tablet Make easy payments with the Atlanta Go app Download the app at Google Play or iTunes Night Deposit Drop Box is available at the 68 Mitchell Street entrance of Atlanta City Hall Leave only checks or money orders only Customer Service Center Payment windows are available on the first floor of Atlanta City Hall 55 Trinity Ave SW Atlanta GA 30303 We accept Visa Master Card American Express and Discover cards Hours of operation 8 15 am 5 00 pm More locations to serve you coming this fall An additional location for bill payments customer care at 2 city plaza 72 Marietta Street All meter Applications will move to 2 City Plaza as well All meter applications will move to 2 City Plaza as well You may also make your payments through the Atlanta GO app available on iTunes or Google Play Free and convenient

    Original URL path: http://www.atlantawatershed.org/customer-service/billing/ (2016-05-01)
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  • More locations to serve you! - City of Atlanta, Watershed Management
    Replacement Project Peachtree Creek Capacity Relief Project Southeast Atlanta Green Infrastructure Water Main Replacement Sewer System Evaluation Survey Sewer System Rehabilitation Program Customer Service Download Atlanta Go App Water Sewer Rates Bill Pay Options More locations to serve you Additional Customer Service Locations Late Fee Establish Service Forms Bill Calculator Adjustment Dispute Answers For Customers Small Meter Audit Irrigation Meters Backflow Compliance Grease Management Care and Conserve Care and Conserve

    Original URL path: http://www.atlantawatershed.org/customer-service/more-locations-to-serve-you/ (2016-05-01)
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  • Additional Customer Service Locations - City of Atlanta, Watershed Management
    Get A Senior Citizen Discount Report A Problem Prepare for Emergencies Register As A Vendor Contact You Projects R M Clayton WRC Headworks Improvement Water Supply Program Historic Old Fourth Ward Detention Pond South River Basin Sewer Replacement Project Peachtree Creek Capacity Relief Project Southeast Atlanta Green Infrastructure Water Main Replacement Sewer System Evaluation Survey Sewer System Rehabilitation Program Customer Service Download Atlanta Go App Water Sewer Rates Bill Pay

    Original URL path: http://www.atlantawatershed.org/customer-service/additional-customer-service-locations/ (2016-05-01)
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  • Late Fee - City of Atlanta, Watershed Management
    WRC Headworks Improvement Water Supply Program Historic Old Fourth Ward Detention Pond South River Basin Sewer Replacement Project Peachtree Creek Capacity Relief Project Southeast Atlanta Green Infrastructure Water Main Replacement Sewer System Evaluation Survey Sewer System Rehabilitation Program Customer Service Download Atlanta Go App Water Sewer Rates Bill Pay Options More locations to serve you Additional Customer Service Locations Late Fee Establish Service Forms Bill Calculator Adjustment Dispute Answers For Customers Small Meter Audit Irrigation Meters Backflow Compliance Grease Management Care and Conserve Care and Conserve Grant Services Download Atlanta Go App Water Sewer Rates Bill Pay Options More locations to serve you Additional Customer Service Locations Late Fee Establish Service Forms Bill Calculator Adjustment Dispute Answers For Customers Small Meter Audit Irrigation Meters Backflow Compliance Grease Management Care and Conserve Care and Conserve Grant Services Home Customer Service Late Fee Late Fee The City of Atlanta code requires DWM to charge a late fee on delinquent water sewer bills of 5 percent of the account balance or 5 whichever is greater In the past the Department of Watershed Management has only charged 5 percent of the account balance The Performance Audit identified this so DWM will comply strictly with

    Original URL path: http://www.atlantawatershed.org/customer-service/late-fee/ (2016-05-01)
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  • Service Fees - City of Atlanta, Watershed Management
    Water Sewer Rates Bill Pay Options More locations to serve you Additional Customer Service Locations Late Fee Establish Service Forms Bill Calculator Adjustment Dispute Answers For Customers Small Meter Audit Irrigation Meters Backflow Compliance Grease Management Care and Conserve Care and Conserve Grant Services Download Atlanta Go App Water Sewer Rates Bill Pay Options More locations to serve you Additional Customer Service Locations Late Fee Establish Service Forms Bill Calculator Adjustment Dispute Answers For Customers Small Meter Audit Irrigation Meters Backflow Compliance Grease Management Care and Conserve Care and Conserve Grant Services Home Customer Service Establish Service Establish Service Welcome The Atlanta Department of Watershed Management is pleased to provide you with water and sewer service for your home or business Please read the following guidelines for establishing new service To download the start new water and sewer service form If you have any questions about these guidelines please call our Customer Service line at 404 546 0311 Rental Customers Please apply in person at City Hall 55 Trinity Avenue SW Suite 1650 Atlanta GA 30335 The following items are required A notarized lease agreement A required deposit of 80 varies depending upon meter size and an account establishment fee

    Original URL path: http://www.atlantawatershed.org/customer-service/service-fees/ (2016-05-01)
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  • Forms - City of Atlanta, Watershed Management
    Infrastructure Water Main Replacement Sewer System Evaluation Survey Sewer System Rehabilitation Program Customer Service Download Atlanta Go App Water Sewer Rates Bill Pay Options More locations to serve you Additional Customer Service Locations Late Fee Establish Service Forms Bill Calculator Adjustment Dispute Answers For Customers Small Meter Audit Irrigation Meters Backflow Compliance Grease Management Care and Conserve Care and Conserve Grant Services Download Atlanta Go App Water Sewer Rates Bill Pay Options More locations to serve you Additional Customer Service Locations Late Fee Establish Service Forms Bill Calculator Adjustment Dispute Answers For Customers Small Meter Audit Irrigation Meters Backflow Compliance Grease Management Care and Conserve Care and Conserve Grant Services Home Customer Service Forms Forms General Water and Sewer Service Application Water Meter Application Inside City Water Meter Application Outside City Drinking Water Meter Application Water Service Adjustment Request Form Low Income Senior Citizen Discount Renewal Application Low Income Senior Citizen Discount Application Appeals Request Form Site Development Submittal Requirements Single Family Residential Submittal Requirements Commercial Multi family Subdivision Riparian Buffer Authorized Encroachment Riparian Buffer Authorized Encroachment Certification of Public Notice Riparian Buffer Revegetation Guidelines PE Hydrology Certification Stormwater Management Facility Inspection and Maintenance Indemnification Agreement Stormwater Management Facility Agreement

    Original URL path: http://www.atlantawatershed.org/customer-service/forms/ (2016-05-01)
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  • Bill Disputes and Adjustments - City of Atlanta, Watershed Management
    Forms Bill Calculator Adjustment Dispute Answers For Customers Small Meter Audit Irrigation Meters Backflow Compliance Grease Management Care and Conserve Care and Conserve Grant Services Download Atlanta Go App Water Sewer Rates Bill Pay Options More locations to serve you Additional Customer Service Locations Late Fee Establish Service Forms Bill Calculator Adjustment Dispute Answers For Customers Small Meter Audit Irrigation Meters Backflow Compliance Grease Management Care and Conserve Care and Conserve Grant Services Home Customer Service Adjustment Dispute Adjustment Dispute If you have had a repair made you can download and complete the Water Service Adjustment Request form Please attach your repair invoice and or a statement from your plumber The completed Water Service Adjustment Request form can be faxed or mailed to City of Atlanta Department of Watershed Management Dispute Resolutions 72 Marietta St NW Atlanta GA 30303 Fax 404 658 6737 The City does not adjust bills based on toilet leaks unless the customer has a hearing impairment The customer must present a medical form indicating such impairment along with the Water Service Adjustment Request form before his her bill will be adjusted for a toilet leak If you believe your bill is incorrect there are a few steps you can take First you can discuss your concerns by calling the DWM Customer Service Call Center at 404 546 0311 Monday Friday from 7 AM 6 PM The Customer Service Representative will indicate how much you should pay while your dispute is being handled and will tell you approximately when you will be contacted with the results of the investigation Or you can fax or mail a letter to City of Atlanta Department of Watershed Management Dispute Resolutions 72 Marietta St NW Atlanta GA 30303 Fax 404 658 6737 When you contact us please be sure to provide

    Original URL path: http://www.atlantawatershed.org/customer-service/bill-disputes-and-appeals/ (2016-05-01)
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  • Answers For Customers - City of Atlanta, Watershed Management
    Citizen Discount Report A Problem Prepare for Emergencies Register As A Vendor Contact You Projects R M Clayton WRC Headworks Improvement Water Supply Program Historic Old Fourth Ward Detention Pond South River Basin Sewer Replacement Project Peachtree Creek Capacity Relief Project Southeast Atlanta Green Infrastructure Water Main Replacement Sewer System Evaluation Survey Sewer System Rehabilitation Program Customer Service Download Atlanta Go App Water Sewer Rates Bill Pay Options More locations to serve you Additional Customer Service Locations Late Fee Establish Service Forms Bill Calculator Adjustment Dispute Answers For Customers Small Meter Audit Irrigation Meters Backflow Compliance Grease Management Care and Conserve Care and Conserve Grant Services Download Atlanta Go App Water Sewer Rates Bill Pay Options More locations to serve you Additional Customer Service Locations Late Fee Establish Service Forms Bill Calculator Adjustment Dispute Answers For Customers Small Meter Audit Irrigation Meters Backflow Compliance Grease Management Care and Conserve Care and Conserve Grant Services Home Customer Service Answers For Customers Answers For Customers Drink More Tap Water Who Owns the Creek Help Stop Illegal Dumping Stop Leaks Give Your Toilet Regular Checkups Remember the Toilet Rebates Watering Restrictions Currently in Effect Atlanta s Water Testing Offers Peace of Mind Irrigation

    Original URL path: http://www.atlantawatershed.org/customer-service/answers-for-customers/ (2016-05-01)
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