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  • BWSC Home
    North End Reserved Channel Citywide Illegals Preventative Maintenance Water Main Flushing Catch Basin Cleaning Doing Business Proposals Bids Bid Requirements Invitation For Bid Request For Proposals Bidder s List MBE WBE Research Connection Repairs Account Reactivation Demolition New Construction Permitting Dewatering Permits Hydrant Meter Permits Stormwater Permits For Construction For Industrial Use Mark out Request Regulations April 30 2016 Location Directions Hours of Operation Departments Organization Water Sewer Systems Present Day Water Systems Present Day Sewer System Commissioners Awards Reports Employment Quick Links Customer Service Change of Ownership Your Account Lien Certificate FAQs Forms and Permits General Service Application Hydrant Meter Dewatering New Construction Programs Sewer Lateral Leak Up To Owner Lead Service Replacement Currents Newsletter Hours of Operation Location Directions Proposals and Bids Departments Report a Problem Water Quality Report Customer Login Account Number Access Number Need help logging in Public Notices Water Main Flushing Notice Beacon Hill Project Update Customer Safety Alert Bill Information Customer Rights BWSC RECEIVES PRESTIGIOUS AWARD Request FREE Grease Can Lid Sewer Lateral Bonded Contractor List Bonded Contractors Full List Did You Know Every year during the first full week of May Americans across the country join together to celebrate water our most precious natural resource during National Drinking Water Week Related Links Annual Financial Statement Currents Employment Awards Hours of Operation Location Directions BWSC Home Welcome Boston is home to New England s oldest and largest water and sewer systems which are owned maintained and operated by the Boston Water and Sewer Commission BWSC Established in 1977 BWSC continues to provide water and sewer services to more than one million residents workers students shoppers conventioneers hospital patients and visitors each and every day What s New Mayor Walsh Announces Expansion of Lead Replacement Incentive Program for Boston s Homeowners Program Designed to Protect

    Original URL path: http://www.bwsc.org/home/home.asp (2016-05-01)
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  • About BWSC
    out Request Regulations April 30 2016 Location Directions Hours of Operation Departments Organization Water Sewer Systems Present Day Water Systems Present Day Sewer System Commissioners Awards Reports Employment Quick Links Customer Service Change of Ownership Your Account Lien Certificate FAQs Forms and Permits General Service Application Hydrant Meter Dewatering New Construction Programs Sewer Lateral Leak Up To Owner Lead Service Replacement Currents Newsletter Hours of Operation Location Directions Proposals and Bids Departments Report a Problem Water Quality Report Customer Login Account Number Access Number Need help logging in Public Notices Water Main Flushing Notice Beacon Hill Project Update Customer Safety Alert Bill Information Customer Rights BWSC RECEIVES PRESTIGIOUS AWARD Request FREE Grease Can Lid Sewer Lateral Bonded Contractor List Bonded Contractors Full List Did You Know Front loading washing machines uniformly use less water per load These machines use less energy as well Related Links Annual Financial Statement Currents Employment Awards Hours of Operation Location Directions About BWSC Welcome Main Headquarters 980 Harrison Ave Boston is home to New England s oldest and largest water and sewer systems which are owned maintained and operated by BWSC Established in 1977 BWSC continues to provide water and sewer services to more than one million residents workers students shoppers conventioneers hospital patients and visitors each and every day TEST THE TAP Watch the Boston Public Health Commission conduct blind taste tests of Boston tap water versus bottled water and see if Boston residents can taste the difference Highest Quality Service We strive to provide our customers with the highest quality water and sewer service We want our customers to understand the value of these systems and how well maintained systems protect the environment To accomplish this BWSC effectively utilizes state of the art technologies and offers numerous educational and customer programs In addition

    Original URL path: http://www.bwsc.org/ABOUT_BWSC/about_bwsc.asp (2016-05-01)
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  • Location
    Customer Safety Alert Bill Information Customer Rights BWSC RECEIVES PRESTIGIOUS AWARD Request FREE Grease Can Lid Sewer Lateral Bonded Contractor List Bonded Contractors Full List Did You Know You can cover pools and spas to reduce evaporation and save water Related Links Location Directions Hours of Operation Board of Commissioners About BWSC Location Directions Location and Directions The Boston Water and Sewer Commission is located at 980 Harrison Avenue Boston MA 02119 Get Directions using GoogleMaps Driving If you plan on driving to the Boston Water and Sewer Commission instead of taking the MBTA you may want to try the following routes From the North From the Fourth Street Bridge Frontage Road Bridge follow Berkeley St to Harrison Ave Turn left onto Harrison Ave and then turn right into the Visitor Parking Lot From the Southeast From Edward Everett Square take Mass Ave to Melnea Cass Blvd Turn left onto Melnea Cass Blvd and then turn right onto Harrison Ave Turn left into theVisitor Parking Lot From the South Take Washington St to Melnea Cass Blvd Turn right onto Melnea Cass Blvd and continue to Harrison Ave Turn left onto Harrison Ave then turn left into the Visitor Parking Lot From the West Take Huntington Ave to Tremont St Turn right onto Tremont St and then follow Tremont St to Melnea Cass Blvd Turn left onto Harrison Ave and then a left into the Visitor Parking Lot From the Northwest Take Tremont St to Mass Ave Turn left onto Mass Ave Turn right onto Harrison Ave and then turn right into the Visitor Parking Lot From Route 93 South Take Exit 18 Turn right onto Mass Avenue Conn Mass Avenue Conn becomes Melnea Cass Boulevard Turn right onto Harrison Avenue First left into Visitor Parking Lot From Route 93 North Take Exit 18 Turn left onto Mass Avenue Conn Mass Avenue Conn becomes Melnea Cass Boulevard Turn right onto Harrison Avenue First left into Visitor Parking Lot Public Transportation By Train Green Line B C or D Take the Green line to the Hynes Convention Center Stop Go above ground and cross the street to take the Number 1 Bus inbound towards Dudley Square The bus will drop you off at the corner of Melnea Cass Blvd and Harrison Ave directly in front of the entrance to the Commission Green Line E Take the Green line to the Symphony stop Go above ground and take the Number 1 Bus inbound towards Dudley Square The bus will drop you off at the corner of Melnea Cass Blvd and Harrison Ave directly in front of the entrance to the Commission Orange Line Take the Orange Line to the Massachusetts Avenue stop Go above ground and take the Number 1 Bus inbound towards Dudley Square The bus will drop you off at the corner of Melnea Cass Blvd and Harrison Ave directly in front of the entrance to the Commission Red Line Take the Red line to Downtown Crossing Transfer to the Orange

    Original URL path: http://www.bwsc.org/ABOUT_BWSC/location.asp (2016-05-01)
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  • Hours of Operation
    Lead Testing Centers Other Lead Resources Maps Lead Service Sanitary Sewer Overflows Hydrants Catch Basins Conservation Conservation Tips Conservation Kits Pollution Prevention Stormwater For Residents For Businesses For Construction Scoop the Poop Fats Oils Grease Grease Lids Sanitary Sewer Overflow Prevent SSOs Report a SSO Cleanup Procedures Neighborhood Site Visits Rainfall Data Garden Water Calculator Water Theft Safety Currents Newsletter Projects Construction Projects Project Lookup North End Reserved Channel Citywide Illegals Preventative Maintenance Water Main Flushing Catch Basin Cleaning Doing Business Proposals Bids Bid Requirements Invitation For Bid Request For Proposals Bidder s List MBE WBE Research Connection Repairs Account Reactivation Demolition New Construction Permitting Dewatering Permits Hydrant Meter Permits Stormwater Permits For Construction For Industrial Use Mark out Request Regulations April 30 2016 Location Directions Hours of Operation Departments Organization Water Sewer Systems Present Day Water Systems Present Day Sewer System Commissioners Awards Reports Employment Quick Links Customer Service Change of Ownership Your Account Lien Certificate FAQs Forms and Permits General Service Application Hydrant Meter Dewatering New Construction Programs Sewer Lateral Leak Up To Owner Lead Service Replacement Currents Newsletter Hours of Operation Location Directions Proposals and Bids Departments Report a Problem Water Quality Report Customer Login Account Number Access Number Need help logging in Public Notices Water Main Flushing Notice Beacon Hill Project Update Customer Safety Alert Bill Information Customer Rights BWSC RECEIVES PRESTIGIOUS AWARD Request FREE Grease Can Lid Sewer Lateral Bonded Contractor List Bonded Contractors Full List Did You Know Of all the Earth s water 97 is salt water found in oceans and seas Related Links Location Directions Hours of Operation Organization Board of Commissioners About BWSC Hours of Operation Hours of Operation The Boston Water and Sewer Commission has 24 hour 7 days a week 365 days a year service for emergencies Departments within

    Original URL path: http://www.bwsc.org/ABOUT_BWSC/hours.asp (2016-05-01)
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  • Departments
    of Ownership Your Account Lien Certificate FAQs Forms and Permits General Service Application Hydrant Meter Dewatering New Construction Programs Sewer Lateral Leak Up To Owner Lead Service Replacement Currents Newsletter Hours of Operation Location Directions Proposals and Bids Departments Report a Problem Water Quality Report Customer Login Account Number Access Number Need help logging in Public Notices Water Main Flushing Notice Beacon Hill Project Update Customer Safety Alert Bill Information Customer Rights BWSC RECEIVES PRESTIGIOUS AWARD Request FREE Grease Can Lid Sewer Lateral Bonded Contractor List Bonded Contractors Full List Did You Know The average 15 minute shower uses between 15 and 25 gallons of water Related Links Contact Us Organizational Chart Employment Hours of Operation Location Directions About BWSC Departments Departments Communications Community Relations Department Links Education Lead in Water Conservation Pollution Prevention The Communications Community Relations Department produces the Commission s external communications such as informational and educational brochures customer newsletters etc In addition this department represents the Commission at various public and community meetings and at all remote customer service sites located in Boston s neighborhoods Customer Service Department Links Your Account Billing Water and Sewer Rates Programs Metering The Customer Service department answers customer inquiries and resolves all disputes regarding customer account balances reduce outstanding dollars on delinquent accounts manages the automated calling system to increase the number of outgoing and follow up calls on delinquent accounts manages the Automated Dunning System and the Commission s integrated collection activities Engineering Construction Department Links Project Lookup Construction Projects The Construction Division oversees the Commission s CIP projects and other major projects which are undertaken by private developers or other agencies or utilities that impact our infrastructure Engineering Customer Service Department Links New Construction Permitting The Engineering Customer Service department assists BWSC s customers and in house personnel

    Original URL path: http://www.bwsc.org/ABOUT_BWSC/departments.asp (2016-05-01)
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  • Organization
    Service Replacement Currents Newsletter Hours of Operation Location Directions Proposals and Bids Departments Report a Problem Water Quality Report Customer Login Account Number Access Number Need help logging in Public Notices Water Main Flushing Notice Beacon Hill Project Update Customer Safety Alert Bill Information Customer Rights BWSC RECEIVES PRESTIGIOUS AWARD Request FREE Grease Can Lid Sewer Lateral Bonded Contractor List Bonded Contractors Full List Did You Know Gargoyles found on old buildings were originally used as fancy cover ups for downspouts Related Links Board of Commissioners Organizational Chart Location Directions Hours of Operation Awards Sewer History Water History About BWSC Organization Organization Mission The Boston Water and Sewer Commission BWSC was created to maintain and improve the long term quality and reliability of water and sewer services in the City of Boston Today BWSC s primary goals are cost control efficient delivery of service and environmental protection Accordingly it is necessary for BWSC to maintain and improve the water distribution and sewer systems to establish and administer a sound billing and collection system that is fair and efficient and to maintain a strong financial structure The Enabling Act BWSC was established in 1977 pursuant to a home rule petition enacted by the Massachusetts State Legislature as the Boston Water and Sewer Reorganization Act of 1977 Chapter 436 of the Acts of 1977 the Enabling Act on July 18 1977 In accordance with the Enabling Act ownership of the wastewater collection and stormwater drainage system and the water distribution system was transferred from the City of Boston s Department of Public Works DPW to BWSC in August of 1977 The Enabling Act also provides for the establishment of a three member Board of Commissioners BWSC is required by the Enabling Act to develop a three year Capital Improvement Program CIP annually In keeping with this mandate BWSC has substantially rehabilitated and improved the systems Commission Organization The Boston Water and Sewer Commission is overseen by a three member Board of Commissioners appointed by the Mayor of Boston subject to approval by the City Council The primary responsibility of the Board is to ensure the sound economical and efficient operation and maintenance of the systems to ensure the highest quality services to the City of Boston The Board of Commissioners is also responsible for setting clear financial and operational policy directives The Commission consists of five divisions Executive Operations Engineering Administration and Finance Click to view the Commission s Organizational Chart Executive The Executive Division provides executive management including policy formation and strategic planning to the entire Commission The Executive Division also represents the Commission in all legislative lobbying efforts pertaining to securing continued federal and state funded rate relief This Division is also responsible for implementing and monitoring the Commission s affirmative action plans and ensuring the participation of women and minority owned businesses in obtaining goods and services contracts and safety management to the entire Commission Additional responsibilities include representing the Commission in all litigation and the overseeing all of

    Original URL path: http://www.bwsc.org/ABOUT_BWSC/organization.asp (2016-05-01)
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  • Water & Sewer Systems
    Industrial Use Mark out Request Regulations April 30 2016 Location Directions Hours of Operation Departments Organization Water Sewer Systems Present Day Water Systems Present Day Sewer System Commissioners Awards Reports Employment Quick Links Customer Service Change of Ownership Your Account Lien Certificate FAQs Forms and Permits General Service Application Hydrant Meter Dewatering New Construction Programs Sewer Lateral Leak Up To Owner Lead Service Replacement Currents Newsletter Hours of Operation Location Directions Proposals and Bids Departments Report a Problem Water Quality Report Customer Login Account Number Access Number Need help logging in Public Notices Water Main Flushing Notice Beacon Hill Project Update Customer Safety Alert Bill Information Customer Rights BWSC RECEIVES PRESTIGIOUS AWARD Request FREE Grease Can Lid Sewer Lateral Bonded Contractor List Bonded Contractors Full List Did You Know A dairy cow must drink 4 gallons of water to produce 1 gallon of milk Related Links Water History Water Sources Sewer History Treatment Combined Sewer Systems Stormwater Management Stormwater Permits Projects About BWSC Water Sewer Systems Water Sewer Systems Boston was incorporated as a town in 1630 and later as a city in 1822 Boston is home to New England s oldest and largest water and sewer systems and it is one of the oldest in the country As Boston became a more popular place to live the town and later the city needed to identify and establish a safe reliable and healthy water and sewer system Four major factors have promoted the development of the water and sewer systems to its present day capacity and configuration Main Drainage Map First the expansion of the city limits Boston grew from a peninsula of 1 2 square miles to its present size of 47 8 square miles through annexation and land reclamation Second Boston experienced a steady increase in population and

    Original URL path: http://www.bwsc.org/ABOUT_BWSC/systems/systems_toc.asp (2016-05-01)
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  • Present Day Water Systems
    Construction Programs Sewer Lateral Leak Up To Owner Lead Service Replacement Currents Newsletter Hours of Operation Location Directions Proposals and Bids Departments Report a Problem Water Quality Report Customer Login Account Number Access Number Need help logging in Public Notices Water Main Flushing Notice Beacon Hill Project Update Customer Safety Alert Bill Information Customer Rights BWSC RECEIVES PRESTIGIOUS AWARD Request FREE Grease Can Lid Sewer Lateral Bonded Contractor List Bonded Contractors Full List Did You Know Pet waste pet care products and other pollutants left on the streets and grasslands can be washed into the storm drains that flow to waterways Dog owners citywide can help prevent contamination of beaches and parklands from dog waste by picking up after their dog Related Links Awards Projects Water History Water Sources About BWSC Water Sewer Systems Water System Water System BWSC owns and operates a system for the distribution of potable water to approximately 88 000 active accounts throughout the City of Boston This includes residents schools and universities hospitals businesses industries and private and public institutions In addition to the City s resident population of about 636 790 the daytime population nearly doubles each day by commuting workers and students shoppers tourists conventioneers hospital patients and visitors The Water System Quabbin Reservoir BWSC purchases finished water fluoridated and disinfected from the Massachusetts Water Resources Authority MWRA through 29 active metered connections located at various delivery points The MWRA obtains its water supply from the Quabbin Reservoir the Wachusett Reservoir and the Ware River which have a combined capacity of approximately 477 billion gallons The Quabbin Reservoir which is located 65 miles west of Boston has an elevation of approximately 530 feet above the mean elevation of the City This elevation differential creates a natural gravitational flow through most of the MWRA s waterworks system and thereby eliminates the need to pump water to BWSC s system The Infrastructure Morrissey Blvd The water system has been designed with redundant capacity to support most of the major distribution lines This redundancy permits required maintenance work on discrete parts of the system without impairing the ability to provide continuous service throughout the City The water system consists of approximately 1 018 linear miles of pipe which range in size from 4 inches to 48 inches including 13 184 hydrants and 17 193 valves In addition there are four major service networks Southern Low Service which serves the City Proper South Boston and parts of Roxbury Northern Low Service which serves Allston Charlestown and East Boston Southern High Service which serves Brighton Dorchester Hyde Park Roslindale part of Jamaica Plain parts of Roxbury and parts of West Roxbury and the Southern Extra High Service which serves portions of Jamaica Plain and portions of West Roxbury and Hyde Park An additional small area of the Orient Heights section of East Boston is served by a single connection to the MWRA Northern High Service System Approximately 90 of the water consumed in the City is delivered through

    Original URL path: http://www.bwsc.org/ABOUT_BWSC/systems/water/PresentDay_water.asp (2016-05-01)
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