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  • Payments and Refunds
    Pollution Prevention Stormwater For Residents For Businesses For Construction Scoop the Poop Fats Oils Grease Grease Lids Sanitary Sewer Overflow Prevent SSOs Report a SSO Cleanup Procedures Neighborhood Site Visits Rainfall Data Garden Water Calculator Water Theft Safety Currents Newsletter Projects Construction Projects Project Lookup North End Reserved Channel Citywide Illegals Preventative Maintenance Water Main Flushing Catch Basin Cleaning Doing Business Proposals Bids Bid Requirements Invitation For Bid Request For Proposals Bidder s List MBE WBE Research Connection Repairs Account Reactivation Demolition New Construction Permitting Dewatering Permits Hydrant Meter Permits Stormwater Permits For Construction For Industrial Use Mark out Request Regulations April 30 2016 Yopur Account Billing Billing Assistance Rates Programs Metering Fequently Asked Questions Contact Us Quick Links Customer Service Change of Ownership Your Account Lien Certificate FAQs Forms and Permits General Service Application Hydrant Meter Dewatering New Construction Programs Sewer Lateral Leak Up To Owner Lead Service Replacement Currents Newsletter Hours of Operation Location Directions Proposals and Bids Departments Report a Problem Water Quality Report Customer Login Account Number Access Number Need help logging in Public Notices Water Main Flushing Notice Beacon Hill Project Update Customer Safety Alert Bill Information Customer Rights BWSC RECEIVES PRESTIGIOUS AWARD Request FREE Grease Can Lid Sewer Lateral Bonded Contractor List Bonded Contractors Full List Did You Know Waste from household repairs often pollutes our local waterways Request the use of non toxic products and be sure contractors properly dispose of chemicals and water used during their work Related Links Disputing Your Bill Billing Information Delinquency Charges Buying or Selling Property Name Change Requests Service Termination Billing Assistance Site Visits Customer Service Billing Assistance Payments Refunds Payments and Refunds BWSC offers its customers a variety of payment options Online Visit the Your Account page and use CheckFree to make electronic payments using your

    Original URL path: http://www.bwsc.org/SERVICES/billing_assistance/payments.asp (2016-05-01)
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  • Water Service Restoration
    Water Theft Safety Currents Newsletter Projects Construction Projects Project Lookup North End Reserved Channel Citywide Illegals Preventative Maintenance Water Main Flushing Catch Basin Cleaning Doing Business Proposals Bids Bid Requirements Invitation For Bid Request For Proposals Bidder s List MBE WBE Research Connection Repairs Account Reactivation Demolition New Construction Permitting Dewatering Permits Hydrant Meter Permits Stormwater Permits For Construction For Industrial Use Mark out Request Regulations April 30 2016 Yopur Account Billing Billing Assistance Rates Programs Metering Fequently Asked Questions Contact Us Quick Links Customer Service Change of Ownership Your Account Lien Certificate FAQs Forms and Permits General Service Application Hydrant Meter Dewatering New Construction Programs Sewer Lateral Leak Up To Owner Lead Service Replacement Currents Newsletter Hours of Operation Location Directions Proposals and Bids Departments Report a Problem Water Quality Report Customer Login Account Number Access Number Need help logging in Public Notices Water Main Flushing Notice Beacon Hill Project Update Customer Safety Alert Bill Information Customer Rights BWSC RECEIVES PRESTIGIOUS AWARD Request FREE Grease Can Lid Sewer Lateral Bonded Contractor List Bonded Contractors Full List Did You Know Frozen water is 9 lighter than regular water That is the reason ice floats Related Links Hours of Operation Location Directions Disputing Your Bill Payments Refunds Neighborhood Site Visits Delinquency Charges Name Change Requests Service Termination Protect Your Home Report Illegal Dumping Safety Advisory Customer Service Billing Assistance Water Service Restoration Water Service Restoration To determine how long a water service has been inactive the property owner must first contact Boston Water and Sewer Commission s BWSC Customer Service Department at 617 989 7800 If BWSC confirms that the property s water service has been inactive for less than 12 months the owner must comply with the following procedures depending on the reason why the service was inactive Shut off

    Original URL path: http://www.bwsc.org/SERVICES/billing_assistance/restoral.asp (2016-05-01)
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  • Water and Sewer Rates
    Theft Safety Currents Newsletter Projects Construction Projects Project Lookup North End Reserved Channel Citywide Illegals Preventative Maintenance Water Main Flushing Catch Basin Cleaning Doing Business Proposals Bids Bid Requirements Invitation For Bid Request For Proposals Bidder s List MBE WBE Research Connection Repairs Account Reactivation Demolition New Construction Permitting Dewatering Permits Hydrant Meter Permits Stormwater Permits For Construction For Industrial Use Mark out Request Regulations April 30 2016 Yopur Account Billing Billing Assistance Rates Programs Metering Fequently Asked Questions Contact Us Quick Links Customer Service Change of Ownership Your Account Lien Certificate FAQs Forms and Permits General Service Application Hydrant Meter Dewatering New Construction Programs Sewer Lateral Leak Up To Owner Lead Service Replacement Currents Newsletter Hours of Operation Location Directions Proposals and Bids Departments Report a Problem Water Quality Report Customer Login Account Number Access Number Need help logging in Public Notices Water Main Flushing Notice Beacon Hill Project Update Customer Safety Alert Bill Information Customer Rights BWSC RECEIVES PRESTIGIOUS AWARD Request FREE Grease Can Lid Sewer Lateral Bonded Contractor List Bonded Contractors Full List Did You Know Brushing your teeth can use up to 2 gallons of water Related Links Special Service Fees Fire Pipe Service Fees Conservation Tips Customer Service Rates Rates BWSC prides itself on providing high quality water and sewer services at the lowest possible cost to its ratepayers Below are BWSC s 2016 water and sewer rates The following pages also include Special Fee Services and Fire Pipe Service Fees Rate revenues must cover the day to day expenses incurred to operate the water and sewer systems as well as to support ongoing BWSC maintenance and improvements that comply with federal and state agencies aimed at protecting health and protecting the environment In addition rate revenues also pay for the cost to purchase potable

    Original URL path: http://www.bwsc.org/SERVICES/Rates/rates.asp (2016-05-01)
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  • Special Service Fees
    Newsletter Projects Construction Projects Project Lookup North End Reserved Channel Citywide Illegals Preventative Maintenance Water Main Flushing Catch Basin Cleaning Doing Business Proposals Bids Bid Requirements Invitation For Bid Request For Proposals Bidder s List MBE WBE Research Connection Repairs Account Reactivation Demolition New Construction Permitting Dewatering Permits Hydrant Meter Permits Stormwater Permits For Construction For Industrial Use Mark out Request Regulations April 30 2016 Yopur Account Billing Billing Assistance Rates Programs Metering Fequently Asked Questions Contact Us Quick Links Customer Service Change of Ownership Your Account Lien Certificate FAQs Forms and Permits General Service Application Hydrant Meter Dewatering New Construction Programs Sewer Lateral Leak Up To Owner Lead Service Replacement Currents Newsletter Hours of Operation Location Directions Proposals and Bids Departments Report a Problem Water Quality Report Customer Login Account Number Access Number Need help logging in Public Notices Water Main Flushing Notice Beacon Hill Project Update Customer Safety Alert Bill Information Customer Rights BWSC RECEIVES PRESTIGIOUS AWARD Request FREE Grease Can Lid Sewer Lateral Bonded Contractor List Bonded Contractors Full List Did You Know The overall amount of water on our planet has remained the same for 2 billion years Related Links Rates Fire Pipe Service Conservation Tips About BWSC Customer Service Rates Special Service Fees Special Service Fees Service Fee Notes Water and Sewer Lien Certificate 150 00 Maximum Note 1 Return Payment Processing Fee 15 00 Cross Connection Inspection Fee Administrative Processing Fee 110 00 65 00 Note 2 Note 2a Installation Application Fee Size of Pipe 3 4 Cost Basis 1 Cost Basis 1 1 2 Cost Basis Excavation Cost Basis 900 deposit required Fire Pipe Excavation Cost Basis 2 500 deposit required Water Sewer Pipe Inspection 245 00 per connect or disconnect Monday Saturday regular hours 292 00 per connect or disconnect Monday Saturday

    Original URL path: http://www.bwsc.org/SERVICES/Rates/specialservice.asp (2016-05-01)
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  • Fire Pipe Service Fees
    Programs Leak up to Owner Lead Service Replacement Sewer Abatement Sewer Lateral Downspout Disconnection Grease Trap Guidelines Metering Meter Testing Meter Replacement Meter Readings Sub Metering FAQs Contact Us Public Outreach We Are All Connected Education Kids Corner Storm Drain Stenciling Educational Resources National Drinking Water Week Lead Resources Sources of Lead Lead in Drinking Water Lead Service Map Reducing Lead Exposure Lead Testing Centers Other Lead Resources Maps Lead Service Sanitary Sewer Overflows Hydrants Catch Basins Conservation Conservation Tips Conservation Kits Pollution Prevention Stormwater For Residents For Businesses For Construction Scoop the Poop Fats Oils Grease Grease Lids Sanitary Sewer Overflow Prevent SSOs Report a SSO Cleanup Procedures Neighborhood Site Visits Rainfall Data Garden Water Calculator Water Theft Safety Currents Newsletter Projects Construction Projects Project Lookup North End Reserved Channel Citywide Illegals Preventative Maintenance Water Main Flushing Catch Basin Cleaning Doing Business Proposals Bids Bid Requirements Invitation For Bid Request For Proposals Bidder s List MBE WBE Research Connection Repairs Account Reactivation Demolition New Construction Permitting Dewatering Permits Hydrant Meter Permits Stormwater Permits For Construction For Industrial Use Mark out Request Regulations April 30 2016 Yopur Account Billing Billing Assistance Rates Programs Metering Fequently Asked Questions Contact Us Quick Links Customer Service Change of Ownership Your Account Lien Certificate FAQs Forms and Permits General Service Application Hydrant Meter Dewatering New Construction Programs Sewer Lateral Leak Up To Owner Lead Service Replacement Currents Newsletter Hours of Operation Location Directions Proposals and Bids Departments Report a Problem Water Quality Report Customer Login Account Number Access Number Need help logging in Public Notices Water Main Flushing Notice Beacon Hill Project Update Customer Safety Alert Bill Information Customer Rights BWSC RECEIVES PRESTIGIOUS AWARD Request FREE Grease Can Lid Sewer Lateral Bonded Contractor List Bonded Contractors Full List Did You Know Before 1795 Boston

    Original URL path: http://www.bwsc.org/SERVICES/Rates/firepipe.asp (2016-05-01)
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  • Programs
    Bidder s List MBE WBE Research Connection Repairs Account Reactivation Demolition New Construction Permitting Dewatering Permits Hydrant Meter Permits Stormwater Permits For Construction For Industrial Use Mark out Request Regulations April 30 2016 Yopur Account Billing Billing Assistance Rates Programs Metering Fequently Asked Questions Contact Us Quick Links Customer Service Change of Ownership Your Account Lien Certificate FAQs Forms and Permits General Service Application Hydrant Meter Dewatering New Construction Programs Sewer Lateral Leak Up To Owner Lead Service Replacement Currents Newsletter Hours of Operation Location Directions Proposals and Bids Departments Report a Problem Water Quality Report Customer Login Account Number Access Number Need help logging in Public Notices Water Main Flushing Notice Beacon Hill Project Update Customer Safety Alert Bill Information Customer Rights BWSC RECEIVES PRESTIGIOUS AWARD Request FREE Grease Can Lid Sewer Lateral Bonded Contractor List Bonded Contractors Full List Did You Know On average Boston s residents workers and visitors use about 71 million gallons of water every day Related Links Protect Your Home Report Illegal Dumping Safety Advisory Customer Service Programs Programs As part of our effort to provide excellent customer service BWSC offers a number of programs that can assist you This section contains program brochures that you can download Below is a brief description of each program as well as a link to the brochure In addition this section also contains BWSC s customer newsletter Currents which is a bimonthly publication that provides information on construction projects conservation tips seasonal notices etc Currents also lists the location and times of Neighborhood Site Visits when a BWSC representative is in your community to assist you Leak Up To Owner When a water pipe on private property begins to leak it is very important that it be fixed promptly and correctly as it can be destructive expensive and pose a health risk Under this program eligible residential property owners can contract with BWSC to have a service leak on their property repaired at a reasonable cost and the cost can be repaid either in a lump sum or in twelve equal installments interest free incorporated into their water bills Find out more Lead Replacement This program was created to encourage Boston s homeowners to replace the private lead water service at their property While private water service connections are the responsibility of the owner BWSC has developed this voluntary program as an incentive to remove the lead from water services in homes Financial assistance in the form of a credit up to 1 000 towards the cost of replacement and the ability to pay over 24 month period is available to eligible homeowners See if you are eligible Sewer Abatement If you have an in ground irrigation system or a water cooled air conditioning system which does not enter BWSC s sewer system you may be eligible for a sewer credit for the amount of water registered on the abatement meter Sewer Lateral Financial Assistance Program BWSC may be able to provide financial assistance of up to

    Original URL path: http://www.bwsc.org/SERVICES/PROGRAMS/programs.asp (2016-05-01)
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  • Sewer Abatement
    For Construction Scoop the Poop Fats Oils Grease Grease Lids Sanitary Sewer Overflow Prevent SSOs Report a SSO Cleanup Procedures Neighborhood Site Visits Rainfall Data Garden Water Calculator Water Theft Safety Currents Newsletter Projects Construction Projects Project Lookup North End Reserved Channel Citywide Illegals Preventative Maintenance Water Main Flushing Catch Basin Cleaning Doing Business Proposals Bids Bid Requirements Invitation For Bid Request For Proposals Bidder s List MBE WBE Research Connection Repairs Account Reactivation Demolition New Construction Permitting Dewatering Permits Hydrant Meter Permits Stormwater Permits For Construction For Industrial Use Mark out Request Regulations April 30 2016 Yopur Account Billing Billing Assistance Rates Programs Metering Fequently Asked Questions Contact Us Quick Links Customer Service Change of Ownership Your Account Lien Certificate FAQs Forms and Permits General Service Application Hydrant Meter Dewatering New Construction Programs Sewer Lateral Leak Up To Owner Lead Service Replacement Currents Newsletter Hours of Operation Location Directions Proposals and Bids Departments Report a Problem Water Quality Report Customer Login Account Number Access Number Need help logging in Public Notices Water Main Flushing Notice Beacon Hill Project Update Customer Safety Alert Bill Information Customer Rights BWSC RECEIVES PRESTIGIOUS AWARD Request FREE Grease Can Lid Sewer Lateral Bonded Contractor List Bonded Contractors Full List Did You Know If you hold a bucket underneath your showerhead for 20 seconds and more than a gallon of water accumulates you should install a low flow showerhead to save water Related Links Meter Readings Water Theft Special Service Fees Fire Pipe Service Customer Service Programs Sewer Abatement Sewer Abatement Customers may be eligible for a sewer abatement if water that enters a home or building does not enter BWSC s sewer system for example an in ground irrigation system water cooled air conditioning system etc Sewer abatements allow a separate meter that is

    Original URL path: http://www.bwsc.org/SERVICES/metering/abatements.asp (2016-05-01)
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  • Downspout Video
    Safety Currents Newsletter Projects Construction Projects Project Lookup North End Reserved Channel Citywide Illegals Preventative Maintenance Water Main Flushing Catch Basin Cleaning Doing Business Proposals Bids Bid Requirements Invitation For Bid Request For Proposals Bidder s List MBE WBE Research Connection Repairs Account Reactivation Demolition New Construction Permitting Dewatering Permits Hydrant Meter Permits Stormwater Permits For Construction For Industrial Use Mark out Request Regulations April 30 2016 Location Directions Hours of Operation Departments Organization Water Sewer Systems Present Day Water Systems Present Day Sewer System Commissioners Awards Reports Employment Quick Links Customer Service Change of Ownership Your Account Lien Certificate FAQs Forms and Permits General Service Application Hydrant Meter Dewatering New Construction Programs Sewer Lateral Leak Up To Owner Lead Service Replacement Currents Newsletter Hours of Operation Location Directions Proposals and Bids Departments Report a Problem Water Quality Report Customer Login Account Number Access Number Need help logging in Public Notices Water Main Flushing Notice Beacon Hill Project Update Customer Safety Alert Bill Information Customer Rights BWSC RECEIVES PRESTIGIOUS AWARD Request FREE Grease Can Lid Sewer Lateral Bonded Contractor List Bonded Contractors Full List Did You Know A tributary is a small stream that flows into a larger stream Related Links Organization Currents Awards Customer Service Programs Downspout Disconnection Downspout Disconnection Program Purpose The purpose of the Boston Water and Sewer Commission s Downspout Disconnection Program is to identify and disconnect downspouts also known as roof leaders that discharge into the sanitary sewer system Downspouts carry stormwater from roofs which does not need to be treated The sanitary sewer system is designed to carry domestic and industrial waste from toilets sinks showers dishwashers and washing machines to the MWRA s Deer Island Treatment Plant The stormwater not only takes up space in the sanitary pipes but treating it when it

    Original URL path: http://www.bwsc.org/SERVICES/Programs/downspout/downspout.asp (2016-05-01)
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