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  • Metering
    Maps Lead Service Sanitary Sewer Overflows Hydrants Catch Basins Conservation Conservation Tips Conservation Kits Pollution Prevention Stormwater For Residents For Businesses For Construction Scoop the Poop Fats Oils Grease Grease Lids Sanitary Sewer Overflow Prevent SSOs Report a SSO Cleanup Procedures Neighborhood Site Visits Rainfall Data Garden Water Calculator Water Theft Safety Currents Newsletter Projects Construction Projects Project Lookup North End Reserved Channel Citywide Illegals Preventative Maintenance Water Main Flushing Catch Basin Cleaning Doing Business Proposals Bids Bid Requirements Invitation For Bid Request For Proposals Bidder s List MBE WBE Research Connection Repairs Account Reactivation Demolition New Construction Permitting Dewatering Permits Hydrant Meter Permits Stormwater Permits For Construction For Industrial Use Mark out Request Regulations April 30 2016 Yopur Account Billing Billing Assistance Rates Programs Metering Fequently Asked Questions Contact Us Quick Links Customer Service Change of Ownership Your Account Lien Certificate FAQs Forms and Permits General Service Application Hydrant Meter Dewatering New Construction Programs Sewer Lateral Leak Up To Owner Lead Service Replacement Currents Newsletter Hours of Operation Location Directions Proposals and Bids Departments Report a Problem Water Quality Report Customer Login Account Number Access Number Need help logging in Public Notices Water Main Flushing Notice Beacon Hill Project Update Customer Safety Alert Bill Information Customer Rights BWSC RECEIVES PRESTIGIOUS AWARD Request FREE Grease Can Lid Sewer Lateral Bonded Contractor List Bonded Contractors Full List Did You Know Choosing native plants and flowers of New England for your garden can increase growth and decrease watering maintenance as your garden will suit the available resources in our region Related Links Meter Readings Sewer Abatements Water Theft Special Service Fees Fire Pipe Service Customer Service Metering Metering The water meter attached to your building is the property of the Boston Water and Sewer Commission BWSC The property owner owns the pipes

    Original URL path: http://www.bwsc.org/SERVICES/metering/metering.asp (2016-05-01)
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  • Meter Testing
    Connection Repairs Account Reactivation Demolition New Construction Permitting Dewatering Permits Hydrant Meter Permits Stormwater Permits For Construction For Industrial Use Mark out Request Regulations April 30 2016 Yopur Account Billing Billing Assistance Rates Programs Metering Fequently Asked Questions Contact Us Quick Links Customer Service Change of Ownership Your Account Lien Certificate FAQs Forms and Permits General Service Application Hydrant Meter Dewatering New Construction Programs Sewer Lateral Leak Up To Owner Lead Service Replacement Currents Newsletter Hours of Operation Location Directions Proposals and Bids Departments Report a Problem Water Quality Report Customer Login Account Number Access Number Need help logging in Public Notices Water Main Flushing Notice Beacon Hill Project Update Customer Safety Alert Bill Information Customer Rights BWSC RECEIVES PRESTIGIOUS AWARD Request FREE Grease Can Lid Sewer Lateral Bonded Contractor List Bonded Contractors Full List Did You Know The Quabbin Reservoir is the largest inland body of water in the Commonwealth of Massachusetts Related Links Meter Readings Sewer Abatements Water Theft Special Service Fees Fire Pipe Service Customer Service Metering Meter Testing Meter Testing Meter Testing If BWSC or a property owner suspects that a meter is registering improperly the meter which is the property of BWSC will be tested by BWSC The meter will be removed and a new one will be installed All meter tests are performed according to the accuracy standards of the American Water Works Association AWWA In addition our testing equipment is inspected and certified by the City of Boston s Weight and Measures Division If a property owner initiated the request that a meter be tested the fee is 280 for a 5 8 inch meter which is found in most homes and small businesses If test results show a meter is over registering by more than 1 5 the meter fee will not

    Original URL path: http://www.bwsc.org/SERVICES/metering/metertesting.asp (2016-05-01)
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  • Meter Replacement
    Service Map Reducing Lead Exposure Lead Testing Centers Other Lead Resources Maps Lead Service Sanitary Sewer Overflows Hydrants Catch Basins Conservation Conservation Tips Conservation Kits Pollution Prevention Stormwater For Residents For Businesses For Construction Scoop the Poop Fats Oils Grease Grease Lids Sanitary Sewer Overflow Prevent SSOs Report a SSO Cleanup Procedures Neighborhood Site Visits Rainfall Data Garden Water Calculator Water Theft Safety Currents Newsletter Projects Construction Projects Project Lookup North End Reserved Channel Citywide Illegals Preventative Maintenance Water Main Flushing Catch Basin Cleaning Doing Business Proposals Bids Bid Requirements Invitation For Bid Request For Proposals Bidder s List MBE WBE Research Connection Repairs Account Reactivation Demolition New Construction Permitting Dewatering Permits Hydrant Meter Permits Stormwater Permits For Construction For Industrial Use Mark out Request Regulations April 30 2016 Yopur Account Billing Billing Assistance Rates Programs Metering Fequently Asked Questions Contact Us Quick Links Customer Service Change of Ownership Your Account Lien Certificate FAQs Forms and Permits General Service Application Hydrant Meter Dewatering New Construction Programs Sewer Lateral Leak Up To Owner Lead Service Replacement Currents Newsletter Hours of Operation Location Directions Proposals and Bids Departments Report a Problem Water Quality Report Customer Login Account Number Access Number Need help logging in Public Notices Water Main Flushing Notice Beacon Hill Project Update Customer Safety Alert Bill Information Customer Rights BWSC RECEIVES PRESTIGIOUS AWARD Request FREE Grease Can Lid Sewer Lateral Bonded Contractor List Bonded Contractors Full List Did You Know Approximately 180 gallons of water is treated for each person in the US every day Related Links Meter Readings Sewer Abatements Water Theft Special Service Fees Fire Pipe Service Customer Service Metering Meter Replacement Meter Replacement Meters are the property of BWSC which maintains a program for the replacement of broken or missing water meters and meter transmission units MTU

    Original URL path: http://www.bwsc.org/SERVICES/metering/meterreplacement.asp (2016-05-01)
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  • Meter Readings
    Resources Maps Lead Service Sanitary Sewer Overflows Hydrants Catch Basins Conservation Conservation Tips Conservation Kits Pollution Prevention Stormwater For Residents For Businesses For Construction Scoop the Poop Fats Oils Grease Grease Lids Sanitary Sewer Overflow Prevent SSOs Report a SSO Cleanup Procedures Neighborhood Site Visits Rainfall Data Garden Water Calculator Water Theft Safety Currents Newsletter Projects Construction Projects Project Lookup North End Reserved Channel Citywide Illegals Preventative Maintenance Water Main Flushing Catch Basin Cleaning Doing Business Proposals Bids Bid Requirements Invitation For Bid Request For Proposals Bidder s List MBE WBE Research Connection Repairs Account Reactivation Demolition New Construction Permitting Dewatering Permits Hydrant Meter Permits Stormwater Permits For Construction For Industrial Use Mark out Request Regulations April 30 2016 Yopur Account Billing Billing Assistance Rates Programs Metering Fequently Asked Questions Contact Us Quick Links Customer Service Change of Ownership Your Account Lien Certificate FAQs Forms and Permits General Service Application Hydrant Meter Dewatering New Construction Programs Sewer Lateral Leak Up To Owner Lead Service Replacement Currents Newsletter Hours of Operation Location Directions Proposals and Bids Departments Report a Problem Water Quality Report Customer Login Account Number Access Number Need help logging in Public Notices Water Main Flushing Notice Beacon Hill Project Update Customer Safety Alert Bill Information Customer Rights BWSC RECEIVES PRESTIGIOUS AWARD Request FREE Grease Can Lid Sewer Lateral Bonded Contractor List Bonded Contractors Full List Did You Know The Quabbin Reservoir is the largest inland body of water in the Commonwealth of Massachusetts Related Links Meter Testing Sewer Abatements Water Theft Special Service Fees Fire Pipe Service Customer Service Metering Meter Readings Meter Readings BWSC uses one of the most innovative technologies to read your water meter an Automated Meter Reading AMR system Completed in 2004 the system was installed in homes and businesses throughout the city Water

    Original URL path: http://www.bwsc.org/SERVICES/metering/meterreadings.asp (2016-05-01)
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  • Sub-Metering
    Bid Request For Proposals Bidder s List MBE WBE Research Connection Repairs Account Reactivation Demolition New Construction Permitting Dewatering Permits Hydrant Meter Permits Stormwater Permits For Construction For Industrial Use Mark out Request Regulations April 30 2016 Yopur Account Billing Billing Assistance Rates Programs Metering Fequently Asked Questions Contact Us Quick Links Customer Service Change of Ownership Your Account Lien Certificate FAQs Forms and Permits General Service Application Hydrant Meter Dewatering New Construction Programs Sewer Lateral Leak Up To Owner Lead Service Replacement Currents Newsletter Hours of Operation Location Directions Proposals and Bids Departments Report a Problem Water Quality Report Customer Login Account Number Access Number Need help logging in Public Notices Water Main Flushing Notice Beacon Hill Project Update Customer Safety Alert Bill Information Customer Rights BWSC RECEIVES PRESTIGIOUS AWARD Request FREE Grease Can Lid Sewer Lateral Bonded Contractor List Bonded Contractors Full List Did You Know Toilets account for over 1 3 of the water used in an average household Related Links Meter Readings Sewer Abatements Water Theft Special Service Fees Fire Pipe Service Customer Service Metering Sub Metering Sub Metering Example of Sub meters Sub metering allows property owners to install sub meters for residential tenants and to bill tenants for their water and sewer usage The master water meter for the building from which the sub meters are connected remains the property of BWSC and is under its jurisdiction The property owner is responsible for the readings and any amounts billed from BWSC s master water meter Effective on December 16 2004 an act authorizing Water Sub Metering in Residential Tenancies was signed into law Therefore only tenants in apartments being occupied from this date forward are eligible for sub metering Sub meters can only be used in apartments that have installed low flow toilets showerheads

    Original URL path: http://www.bwsc.org/SERVICES/metering/submetering.asp (2016-05-01)
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  • Frequently Asked Questions
    Many customers increase their water consumption in the summer months by using water cooled air conditioning watering gardens washing cars filling swimming pools etc Otherwise a drastic increase in consumption could be an indication that a problem at a property exists and should be inspected for leaks by checking all plumbing fixtures and water appliances How do I check for leaks Faucets Check all faucets and piping for leaks by monitoring for drips of water under sinks and from exposed pipes Perform an inspection with the water on and off as some leaks only occur when the water is on Toilets Add a few drops of food coloring in the toilet tank If the food coloring appears in the toilet bowl this means you have a leak Some toilet leaks are intermittent so you don t always see or hear the water running Check plumbing in the basement by monitoring for drips of water coming from exposed pipes Occasionally leaks develop behind walls or in areas that are not visible Read your meter periodically to monitor for drastic changes How can I lower my bill and conserve water Bills change according to water usage which can fluctuate based on personal water habits You can lower the water consumption at your property by installing water saving devices or following some simple conservation tips You may also sign up for a free conservation kit Why is my bill estimated Actual readings are obtained each day via the automated meter reading AMR system If the meter transmission unit MTU is not functioning you will receive an estimated bill based on previous usage If your property is equipped with the AMR system and you receive an estimated bill please call the Customer Service Department at 617 989 7800 Why is my sewer charge higher than my water charge Your sewer charge is based on the water consumption at your property Sewer rates are higher than water rates due to a mandate to clean Boston Harbor and ongoing projects for sewerage treatment by the Massachusetts Water Resources Authority MWRA Can I pay my bill online or over the phone Bills cannot be paid over the phone However you can pay your bill via the BWSC s website Visit our Your Account page to pay your bill now Can I pay my bill with a credit card BWSC accepts MasterCard VISA Discover and debit cards at its headquarters at 980 Harrison Avenue Boston during office hours Credit cards are also accepted online via the website I am moving What should I do If you are moving it is necessary to update the mailing address on your account by contacting the Customer Service Division of the Boston Water and Sewer Commission at 617 989 7800 or via the website I am buying selling property What should I do If you are purchasing or selling a home in Boston contact the BWSC Lien Department at 617 989 7000 to request a final meter read and a lien certificate

    Original URL path: http://www.bwsc.org/SERVICES/FAQ.asp (2016-05-01)
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  • Contact Us
    Public Outreach We Are All Connected Education Kids Corner Storm Drain Stenciling Educational Resources National Drinking Water Week Lead Resources Sources of Lead Lead in Drinking Water Lead Service Map Reducing Lead Exposure Lead Testing Centers Other Lead Resources Maps Lead Service Sanitary Sewer Overflows Hydrants Catch Basins Conservation Conservation Tips Conservation Kits Pollution Prevention Stormwater For Residents For Businesses For Construction Scoop the Poop Fats Oils Grease Grease Lids Sanitary Sewer Overflow Prevent SSOs Report a SSO Cleanup Procedures Neighborhood Site Visits Rainfall Data Garden Water Calculator Water Theft Safety Currents Newsletter Projects Construction Projects Project Lookup North End Reserved Channel Citywide Illegals Preventative Maintenance Water Main Flushing Catch Basin Cleaning Doing Business Proposals Bids Bid Requirements Invitation For Bid Request For Proposals Bidder s List MBE WBE Research Connection Repairs Account Reactivation Demolition New Construction Permitting Dewatering Permits Hydrant Meter Permits Stormwater Permits For Construction For Industrial Use Mark out Request Regulations April 30 2016 Yopur Account Billing Billing Assistance Rates Programs Metering Fequently Asked Questions Contact Us Quick Links Customer Service Change of Ownership Your Account Lien Certificate FAQs Forms and Permits General Service Application Hydrant Meter Dewatering New Construction Programs Sewer Lateral Leak Up To Owner Lead Service Replacement Currents Newsletter Hours of Operation Location Directions Proposals and Bids Departments Report a Problem Water Quality Report Customer Login Account Number Access Number Need help logging in Public Notices Water Main Flushing Notice Beacon Hill Project Update Customer Safety Alert Bill Information Customer Rights BWSC RECEIVES PRESTIGIOUS AWARD Request FREE Grease Can Lid Sewer Lateral Bonded Contractor List Bonded Contractors Full List Did You Know A dairy cow must drink 4 gallons of water to produce 1 gallon of milk Related Links Location Directions Hours of Operation Employment FAQs Customer Service Contact Us Contact Us We d

    Original URL path: http://www.bwsc.org/SERVICES/contact.asp (2016-05-01)
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  • Public Outreach
    Safety Currents Newsletter Projects Construction Projects Project Lookup North End Reserved Channel Citywide Illegals Preventative Maintenance Water Main Flushing Catch Basin Cleaning Doing Business Proposals Bids Bid Requirements Invitation For Bid Request For Proposals Bidder s List MBE WBE Research Connection Repairs Account Reactivation Demolition New Construction Permitting Dewatering Permits Hydrant Meter Permits Stormwater Permits For Construction For Industrial Use Mark out Request Regulations April 30 2016 We Are All Connected Education Lead Resources Conservation Pollution Prevention Neighborhood Site Visits Rainfall Data Water Theft Safety Advisory Currents Newsletter Quick Links Customer Service Change of Ownership Your Account Lien Certificate FAQs Forms and Permits General Service Application Hydrant Meter Dewatering New Construction Programs Sewer Lateral Leak Up To Owner Lead Service Replacement Currents Newsletter Hours of Operation Location Directions Proposals and Bids Departments Report a Problem Water Quality Report Customer Login Account Number Access Number Need help logging in Public Notices Water Main Flushing Notice Beacon Hill Project Update Customer Safety Alert Bill Information Customer Rights BWSC RECEIVES PRESTIGIOUS AWARD Request FREE Grease Can Lid Sewer Lateral Bonded Contractor List Bonded Contractors Full List Did You Know One cubic foot of water weighs 62 4 pounds Related Links Disputing Your Bill Payments Refunds Delinquency Charges Buying or Selling Property Service Termination Public Outreach Public Outreach Over the years the Boston Water and Sewer Commission BWSC has practiced and maintained a commitment to serve the neighborhoods of the City of Boston This section demonstrates this on going commitment and provides you with a number of educational resources information on water issues conservation tips and more If you need additional information or have specific questions on any of these pages please call Community Services at 617 989 7000 Education In the Education section the Kids Corner offers a number of children activities including

    Original URL path: http://www.bwsc.org/COMMUNITY/outreach.asp (2016-05-01)
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