archive-org.com » ORG » C » CARITAS.ORG

Total: 817

Choose link from "Titles, links and description words view":

Or switch to "Titles and links view".
  • Negotiation Resource Kit - Intro - Peacebuilding
    on one engagement Multi party Negotiation and Negotiation in Public Arenas 6 Sample Agendas 3rd Module Principled Negotiation The Harvard Negotiation Project has developed a method that is articulated into four principles or parts 1 Separate the people from the problem 2 Focus on interests not positions 3 Generate options for mutual gain 4 Insist on using objective criteria The method in reality is no more than common sense and common experience organised in a way to provide a ready to use framework for analysis and action Plenty of activities especially role plays are provided 4th Module Turning confrontation into cooperation Many negotiations seem intractable and agreement looks impossible William Ury has developed a method he calls breakthrough negotiation articulated in five steps 1 Go to the balcony don t control the other person s behaviour control your own 2 Step to their side create a favourable climate defuse anger fear suspicion and hostility of the other side 3 Reframe when the other side digs into position change the game reframe to help them deal with the problem 4 Build them a golden bridge try to identify and satisfy their interests help them save face make the outcome appear as a victory for them 5 Use power to educate if they still dig into position and want to win over you educate them to the contrary make it hard for them to say no This module helps a exploring and practicing breakthrough negotiation 5th Module How emotions play in negotiation Negotiation involves both people s head and gut Not only interests but also the very people are part of the negotiation with all their emotions Emotions can make obstacles to a mutually satisfactory agreement but can also help Methods for dealing with emotions that don t work are explored Roger Fisher and Daniel Shapiro suggest addressing the concern not the emotion They envision five core concerns that stimulate many emotions appreciation affiliation autonomy status and role This module explores how to use the power of each concern both as a lens to understand what s happening in a negotiation and as a lever to improve it 6th Module Negotiation Conflict and Culture Beyond the basics of principled negotiation and positional bargaining lie areas of greater complexity One such area is the realm of culture What has culture to do with negotiation How do cultural differences affect the way people negotiate Is the Harvard model applicable in with every culture What happens when people from different cultures negotiate To what extent can we possibly draw generalisations on other cultures approach to negotiation without running the risk of misunderstanding and misrepresenting others Is a culturally informed approach to conflict resolution compatible with a Christian ethically informed conflict resolution The content resources here provided focus more on these questions than on providing illustrations or generalisations about how people from different cultures negotiate The activities foster exploration Their intent is to deepen participants understanding on the relationship between negotiation conflict and culture 7th Module

    Original URL path: http://peacebuilding.caritas.org/index.php/Negotiation_Resource_Kit_-_Intro (2016-02-13)
    Open archived version from archive


  • Half-Day Workshop on Negotiation - Peacebuilding
    on Negotiation Categories BACKGROUND READING CASE HISTORY Collections EVALUATION TOOLS HANDOUT Help INTEGRATION INTRO MODULE NEGOTIATION NONVIOLENCE TEACHING METHODS WORKSHOP AGENDA WORKSHOP TECHNIQUES OPENER Views Page Discussion View source History Personal tools 91 105 69 17 Talk for this IP Log in create account Navigation Homepage Contents Help pages Random page About this site Search CARITAS French version Spanish version Contact us Caritas website Donate online My collection Load collection

    Original URL path: http://peacebuilding.caritas.org/index.php/Half-Day_Workshop_on_Negotiation (2016-02-13)
    Open archived version from archive

  • Role Plays and Emotions - Peacebuilding
    for you family and house As usual in the afternoon you walked the kids to visit their grandmother She is old and sick you prepared dinner for her and on the way back home you stopped for a while at the park in order to let the kids meet their friends and play Now you rushed home to find your husband nervous and quarrelling over you because it s late and dinner is not ready This seems to have become a routine he just doesn t seem to understand that you ve run the whole day Scenario 2 Employer and employee deadlines and holidays Role 1 Boss You are Tom 36 year old single You are managing director of a communication and graphics firm Your firm is composed of a small team of three creative thinkers and designers plus one administrative and one PR staff You are working 12 hour a day in a row and are engaged 24 7 You do not have time for social life let alone a relationship Your firm is your life and it s a lot of fun Your firm deals with highly aggressive competitors and just being in the market is a daily fight You ask your staff to be committed to their work but do not require them to be in the office 8 to 5 as you know that creative staff need the right time and environment to generate ideas But when it s needed they shouldn t watch the clock and be ready to work on weekends You are now having a conversation with Herb your guy on virtual reality He is managing a major project for an emerging light beverages company big deal You noticed he wasn t much focused on his work in the last couple of weeks and had some delays too You are keeping an eye on him as you cannot afford one of your staff being like that Interestingly he is now asking for 10 days off starting from the next week He probably wants to go on holiday with his family You do not know if to laugh or get real angry this guy does not seem to understand that he has a deadline for the end of the month for his project It is time to straighten up this guy Role 2 Worker You are Herb 33 year old married with two kids You work for a graphics and communication emerging firm where you are in charge of virtual reality projects Your boss Tom is very demanding with you and the rest of the staff He is on his own working 24 7 and seeming to pretend you do the same To do it justice you have learned a lot with him and you feel lucky that you can work in such a creative team as the one he has created You are now managing a major project with a deadline for the end of the month Your younger child has been sick

    Original URL path: http://peacebuilding.caritas.org/index.php/Role_Plays_and_Emotions (2016-02-13)
    Open archived version from archive

  • Conflict Outcomes (Zero-sum and Non-zero-sum situations) - Peacebuilding
    fighting of each party will be so high that no matter what the gain is costs are higher In other words frequently parties in conflict lose more than they gain Facilitation note You can invite participants to brainstorm examples of conflicts where the costs for all parties seem higher than the benefits A traditional aim of conflict transformation is to help the parties to see conflict as a non zero sum situation where both parties can win or both can lose That is to expand the pie Let us illustrate the idea by referring to the simulation we have just played Facilitation note participants should role play this simulation before you introduce this content INSERT IMAGE GRID Towards the right side of the grid is the satisfaction of A Smith where he obtains what he wants Towards the upper side the grid is the satisfaction of P Patel The conflict is around 2 000 bananas If Smith perceives the conflict as a zero sum situation he will struggle to obtain as many bananas as possible Patel will do the same In this fashion Patel will struggle to get as close as possible to point A in the grid Patel wins Smith loses Smith will struggle to get as close as possible to point B Patel loses Smith wins If it is not possible for either Patel or Smith to get complete satisfaction they look for a compromise An ideal compromise is shown in point C in the grid here Patel and Smith would get 1 000 bananas each But other compromises exist which can be represented on the line from point A to point B Any point closer to point A would represent a compromise where Patel gets more bananas and Smith less the opposite is true for any point closer to point B The line between A and B shows a zero sum situation Patel and Smith see the outcome as a fixed pie Both parties want 2 000 bananas both need 2 000 bananas Both Patel and Smith may reason as follows the more the other party gets the less I get the more I get the less the other party gets But in our simulation both Patel and Smith need 2 000 bananas Patel needs 2 000 bananas to produce enough vaccine for further testing and make it possible to have approval for widespread distribution in one year provided further trials go well Smith needs 2 000 bananas to produce enough chemical to salvage the upcoming planting season and to de contaminate the ground water supply With less that 2 000 bananas they can t be satisfied This reality leads us to another possible outcome for the conflict both lose Point E in the grid shows this situation We can call this a non zero sum situation specifically here both parties may lose and the outcome of the conflict is a negative one Nobody gets the pie Even if Patel and Smith reach a compromise no one

    Original URL path: http://peacebuilding.caritas.org/index.php/Conflict_Outcomes_%28Zero-sum_and_Non-zero-sum_situations%29 (2016-02-13)
    Open archived version from archive

  • Win All You Can - Peacebuilding
    If all teams vote X each team will get 1 and the group will get 4 as a result If the votes within the group are mixed each team that votes Y gets 2 and each team that votes X gets 2 The group s result is calculated as the sum of the four teams votes The stakes multiply in the 5th multiplied by 3 8th multiplied by 5 and 10th rounds multiplied by 10 Example 1st round all teams vote Y each team gets 1 and the group scores 4 2nd round all teams vote X each team gets 1 and the group scores 4 3rd round teams A and B vote Y and teams C and D vote X A and B get 2 each and C and D get 2 each The group score is 0 2 2 2 2 0 4th round teams A B and C vote X and team D votes Y A B and C get 2 each and D gets 2 The group score is 4 2 2 2 2 4 5th round teams A and B vote X teams C and D vote Y A and B get 6 each 2x3 and C and D get 6 each 2x3 This group s score sheet would look like this Round Team A Team B Team C Team D Group 1 1 1 1 1 4 2 1 1 1 1 4 3 2 2 2 2 0 4 2 2 2 2 4 5 3x 6 6 6 6 0 V Start the game Check the time allowed for the teams preparation of each round 90 seconds for the first round and 30 seconds for each following round Say Ready 3 2 1 Vote It s important that all teams vote simultaneously and no cheating be allowed Remember to tell the participants that the stakes multiply by three five and ten at the fifth eighth and tenth rounds VI After the tenth round ask teams and groups if there is more than one group to compare their scores Debriefing The following questions are only suggestions You can omit supplement and change them as you see fit How do you feel about this game How do you feel about your team s performance How do you feel about the other teams in your group How do you feel about the group s performance and results How did you feel about the fact the your goal wasn t that clear What happened during the game What was your team s strategy at the beginning of the game How did your strategy change during the game Why did your strategy change What happened during the last three rounds Who in your opinion was most cooperative Who was most competitive Who won What have you learned from this game What enables the teams of two to cooperate for the benefit of the group of eight What role does trust play in this game How should all

    Original URL path: http://peacebuilding.caritas.org/index.php/Win_All_You_Can (2016-02-13)
    Open archived version from archive

  • Negotiation Role Play - Peacebuilding
    salary for what you do Your association is now engaged in supporting the process of exhumation and identification of bodies You have suspended all other activities because support in exhumation and identification takes all the Association s capacity Families need support and that s what you association does actually you support them to go through this traumatic experience After the war countless humanitarian development organisations came to your office and made promises they took your time almost for nothing The majority of them never showed up for the second time Those who did generally offered things such as psychosocial activities training activity for youth and so on Words words words You know very well that this is not what members of your association need They need a job they need a house they need their relatives to return back home You remember that once you believed in one of these humanitarian organisations you accepted to take part in one of their trainings and it was three days of talking nonsense You remember old Emira crying because of the memories that one of the activities stimulated All these humanitarian organisations want just to use their donors money in order to get more They do not understand your need and don t care about the Family Associations Their staff is well paid while you are working as a volunteer Now it seems that also Caritas is engaging with the Family Associations According to some rumours among other Family Associations Caritas is giving money only to Croat Catholic Family Associations Today you have a meeting with one of these Humanitarian workers This is the fifth time that you meet him her The previous meetings were useless and unpleasant He she was talking nonsense for over two hours and not listening to the real needs that you were presenting to him her You think that such people have nothing to do with the reality of the family associations You think that he she is a catholic that got his her job because of his her religion Your interest is to get some money for the association You presented a very good project just a month ago and you really hope he she is coming with a good answer Role for the Caritas representative You are yourself You represent your Caritas in the project Empowerment of Family Associations You have been working for Caritas for 7 years now you see Caritas and its local staff as a kind of second family They helped you a lot during and after the war You strongly believe in this new project and see it as an opportunity for yourself to make steps in your career The project is working in two main directions 1 financing micro projects of Family Associations 2 training to increase participation of members in life and governance of the associations When the work started you were enthusiastic especially about the training part You are developing yourself as a trainer you believe in it and

    Original URL path: http://peacebuilding.caritas.org/index.php/Negotiation_Role_Play (2016-02-13)
    Open archived version from archive

  • Role Play: Smith vs. Patel - Peacebuilding
    threatening the upcoming planting season and destroying the community s water supply The president is contemplating declaring a state of emergency and evacuating the region and has already appealed to NGOs and international organisations for emergency food supplies for his country Your division has developed a synthetic chemical that is capable of neutralising the hazardous effects of oil spills The chemical was tested previously in a community where an oil spill contaminated the soil One of the crucial ingredients used in this synthetic chemical is the peel of the extremely rare Blue Banana Unfortunately the Blue Banana harvest this year was extremely poor due to an infestation and only 3 000 Blue Bananas were harvested Manufacturing the chemical requires the peel of the Blue Banana your tests with other banana peels have not had the same results You recently discovered that R Rodriguez a Latin American fruit exporter has 2 000 of these bananas in good condition for sale The peels from these 2 000 bananas would be enough to produce a substantial amount of the chemical enough to salvage the upcoming planting season and to de contaminate the ground water supply You have also discovered that Dr P Patel is also urgently seeking to buy these bananas from R Rodriguez Dr Patel works for a rival pharmaceutical company that has refused to work with your division on matters of mutual scientific interest In fact their refusal to cooperate with your division delayed crucial research on this chemical The president has approached your company for assistance Your company has authorised you to approach Rodriguez to purchase 2 000 Blue Bananas You have been informed Rodriguez will sell them to the highest bidder You can bid as high as US 250 000 to obtain the peels of the 2 000 available bananas Before approaching Rodriguez you have decided to talk with Dr Patel so that you will not be prevented from purchasing the bananas Adapted from Ugli Orange Exercise from the Harvard Programme on Negotiation Handout 2 Role for P Patel You are P Patel a research scientist working for a pharmaceutical firm After many years of research you have developed a promising vaccine for AIDS It is still in the testing phase but trials in small numbers of volunteers have produced very promising results The AIDS pandemic affects millions each year and your vaccine although still relatively secret is gaining publicity Several governments of countries devastated by the effects of AIDS have contacted the company you work for about doing trials in their countries Unfortunately the vaccine is made from the flesh of the extremely rare Blue Banana Only a small quantity approximately 3 000 of these bananas were harvested last season due to an infestation of bugs that destroyed much of the crop No additional Blue Bananas will be available until the next season s harvest and agricultural experts are again predicting a poor harvest Delaying further trials on your vaccine means that your vaccine cannot undergo further testing

    Original URL path: http://peacebuilding.caritas.org/index.php/Role_Play:_Smith_vs._Patel (2016-02-13)
    Open archived version from archive

  • Designing a Negotiation Scenario - Peacebuilding
    saying that you are going to ask participants to design scenarios for negotiation role play You can use the information in the above note if necessary Make sure everybody knows what a scenario for role playing is II Facilitate a brainstorming session by asking participants for situations examples of negotiation from their own lives or the lives of someone they know Ask contributors to briefly describe them and note down each situation on the flip chart Make a bulleted list III Together with the participants choose the most relevant situations examples IV Divide the plenary into as many sub groups as the number of situations examples chosen Try to have groups of equal size with a minimum of three and a maximum of seven participants V Each group s task is to create a role play scenario for negotiation Put the essential characteristics of a role play scenario up on a flip chart and briefly introduce them Essential characteristics of a role play scenario Description of the roles parties Who are they What do they want the object of negotiation Why do they want it their interests What alternatives do they have for obtaining it What power do they have in this negotiation What is their bottom line or BATNA Best Alternative to a Negotiated Agreement What is each party s relationship with the other party parties What importance do they give it To what extent do they want to preserve or improve it Are they bothered if it deteriorates What influence does each party have over the other s What external pressures are there if any on the parties VI Start group work allow sufficient time and give help if necessary VII After group work collect the role play scenarios Use them throughout the workshop Note Alternatives to this

    Original URL path: http://peacebuilding.caritas.org/index.php/Designing_a_Negotiation_Scenario (2016-02-13)
    Open archived version from archive



  •