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  • Business and conversational technlogy news tagged customer support on the evolution of conversations with virtual agents, chatbots and humanoids. tag, customer_support
    provide personalized sales assistance to customers 24 7 Read more about Kaspersky Lab Extends its Intelligent Virtual Agent Lena from Customer Support to the Sales Function Tweet 1 Laurent David appointed VirtuOz Head of Sales France 11 10764 by Aimee Quemuel on 4 years 7 months ago in Agent s perception of humans Context Business Movers shakers Business News Summary VirtuOz expands international sales leadership to meet the strong demand for intelligent virtual agents in Europe VirtuOz the leading provider of intelligent virtual agents IVAs for online customer service appointed Laurent David as Head of Sales France to support VirtuOz European growth and response to increased demand for intelligent virtual agents With 22 years of successful sales experience in promoting the adoption of disruptive technologies Laurent David is responsible for managing VirtuOz s continued growth in France as well as expanding VirtuOz European presence Read more about Laurent David appointed VirtuOz Head of Sales France Tweet 0 Virtual Agent integration in Facebook 11 9306 by Ryan R on 4 years 9 months ago in Applications User Client Technology Business News Summary noHold Inc Integrates a Virtual Agent within a Facebook Page noHold developer of the most interactive and diagnostic Virtual Agent technology has the ability to embed a Virtual Agent directly into social media platforms Facebook integration for ViewSonic serves as the first example As social media increasingly becomes a hub for customer interaction and support noHold aims to help businesses cover these channels with Virtual Agent implementations With a few simple lines of code the same Virtual Agent that runs on a company website can assist end users within their favorite mode of social media such as Facebook This provides end users with an extra layer of interactivity and support without the time needed to implement a second Virtual Agent Read more about Virtual Agent integration in Facebook Tweet 0 Search News in titles articles comments Search as sentence words Filter on date Tijdrichting newer than older than date ever yesterday one week one month three months half year year and sort newest first oldest first Business Topics Business Business contests awards Business results Case Study Company websites Consultants Events Hilarious Investments Jobs Market research Mergers acquisitions Movers shakers Partnerships contracts Patents RFP s implementations Tools Products Visions opinions More about this model Technology Topics Featured State of the Art Agent identity Cultural awareness Knowledge Life experience Looks Personality Sensors Agent s Appearance Augmented Reality Holographic projection Humanoids Screens Virtual reality Virtual worlds Agent s Capabilities Clone Coach Lookup Role playing Sales Translation Agent s Expression Body motion Body posture Gestures Lexical formulation Smell Speech synthesis TTS Agent s perception of humans Context Facial coding Neuroscience Physiognomics Speech recognition Text recognition Agent s Processing Action tendency Cognition Creativity Emotion Learning Relations Applications Avatars Back End Integration and Knowledge bases Consumer products Contact center integration E Learning Front End Integration Products User Client Technology Human s perception of Agent Emotion Identification of humans Face recognition Fingerprint recognition Gait analysis Iris

    Original URL path: https://www.chatbots.org/conversational/tag/customer_support/ (2016-02-11)
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  • Business and conversational technlogy news tagged daden on the evolution of conversations with virtual agents, chatbots and humanoids. tag, daden
    11 9466 by Soulla Stylianou on 4 years 8 months ago in Business News Summary chatbots daden How many times has your website been thanked Blog Post recalling a conversation that Daden s own chatbot Abi had Read more about How many times has your chatbot been thanked Tweet 2 Daden releases white paper on deploying chatbots to customer advantage 11 8556 by David Burden on 5 years 3 months ago in Business Market research Business News Summary White paper on deploying chatbots released by virtual worlds and chatbot solutions provider Daden Limited The white paper aims to help organisations and businesses understand what chatbots are how they are being used to win more customers grow revenues improve customer satisfaction and reduce cost A new white paper on deploying chatbots has been released by virtual worlds and chatbot solutions provider Daden Limited The white paper aims to help organisations and businesses understand what chatbots are how they are being used to win more customers grow revenues improve customer satisfaction and reduce cost Chatbots are known by a wide variety of terms including virtual assistants and virtual agents Some are quite sophisticated whilst others offer no more than a simple site guide and although the concept of chatbots have been around since the 1950 s it is only in the last five years or so that early adopters such as Ikea have been using them They are however growing in popularity and the E Commerce Times reported in June that approximately 10 of the Fortune 1 000 already have them Daden have over a decades worth of experience of working with chatbot technology and speech systems We have seen an increasing interest in chatbots and chatbot technology over the last three years so much so we felt the time was right to issue a white paper to help demystify the subject and explain the different types of chatbots said Daden s Managing Director David Burden Read more about Daden releases white paper on deploying chatbots to customer advantage Tweet 0 Daden is searching for a 3D Builder AI Programmer eLearning Analyst and a Production Assistant 11 6379 by David Burden on 6 years ago in Business Jobs Business News Summary AI specialists Daden are recuiting a 3D Builder AI Programmer eLearning Analyst and a Production Assistant Virtual worlds and AI specialists Daden Limited have a global reputation for innovation in virtual worlds such as Second Life and develop virtual world and chatbot AI solutions for enterprise users particular in support of education training building and data visualisation and collaboration They are currently recruiting for 4 permanent roles all based at their offices in Birmingham UK Details below Read more about Daden is searching for a 3D Builder AI Programmer eLearning Analyst and a Production Assistant Tweet 0 Search News in titles articles comments Search as sentence words Filter on date Tijdrichting newer than older than date ever yesterday one week one month three months half year year and sort newest first

    Original URL path: https://www.chatbots.org/conversational/tag/daden/ (2016-02-11)
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  • Business and conversational technlogy news tagged digital customer relationships on the evolution of conversations with virtual agents, chatbots and humanoids. tag, digital_customer_relationships
    agent IVA value proposition is compelling for both the online consumer and businesses The intelligent virtual agent IVA value proposition is so compelling for both the online consumer and the business provider that leading analyst firm Gartner Research predicts that virtual agents will be the standard technology for customer interactions in two to four years The aggressive adoption of IVAs is a consumer led revolution in which an increasingly large generation of users including but not limited to digital natives are living in an online world where blogging texting tweeting eCommerce and social networks are the way of life This Web savvy consumer prefers both their personal and business engagements to be conducted online The IVA offers a compelling customer experience that aligns with the consumer s expectations Read more about Virtual Agents Marketing in the Age of Digital Customer Relationships Tweet 0 VirtuOz Intelligent Virtual Agents Deliver 100 Percent Customer Resolution 11 9064 by Aimee Quemuel on 4 years 11 months ago in Applications Contact center integration Business News Summary Discountéo uses VirtuOz intelligent virtual agents to attain 100 percent customer resolution By integrating VirtuOz Virtual Agent with their call center Discountéo the French equivalent of Best Buy is able to deliver a compelling digital customer relationship with 100 percent customer resolution Read more about VirtuOz Intelligent Virtual Agents Deliver 100 Percent Customer Resolution Tweet 0 Search News in titles articles comments Search as sentence words Filter on date Tijdrichting newer than older than date ever yesterday one week one month three months half year year and sort newest first oldest first Business Topics Business Business contests awards Business results Case Study Company websites Consultants Events Hilarious Investments Jobs Market research Mergers acquisitions Movers shakers Partnerships contracts Patents RFP s implementations Tools Products Visions opinions More about this model Technology Topics Featured State of the Art Agent identity Cultural awareness Knowledge Life experience Looks Personality Sensors Agent s Appearance Augmented Reality Holographic projection Humanoids Screens Virtual reality Virtual worlds Agent s Capabilities Clone Coach Lookup Role playing Sales Translation Agent s Expression Body motion Body posture Gestures Lexical formulation Smell Speech synthesis TTS Agent s perception of humans Context Facial coding Neuroscience Physiognomics Speech recognition Text recognition Agent s Processing Action tendency Cognition Creativity Emotion Learning Relations Applications Avatars Back End Integration and Knowledge bases Consumer products Contact center integration E Learning Front End Integration Products User Client Technology Human s perception of Agent Emotion Identification of humans Face recognition Fingerprint recognition Gait analysis Iris recognition Odor Scent recognition Speaker recognition Typing rhythm recognition More about this model Tag Cloud aiml artificial intelligence artificial solutions avatar avatars chatbot chatbots chatterbot conversational agent creative virtual customer service customer support daden digital customer relationships forrester intelligent virtual agent intelligent virtual agents iphone ivas job jobs live chat mobile natural language natural language interaction natural language processing next it nli nlp online customer service self service siri smartphone speech recognition turing test v person virtual agent virtual agents virtual assistant virtual assistants

    Original URL path: https://www.chatbots.org/conversational/tag/digital_customer_relationships/ (2016-02-11)
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  • Business and conversational technlogy news tagged forrester on the evolution of conversations with virtual agents, chatbots and humanoids. tag, forrester
    rates Register NOW for this unique 60min web event webinar to learn about Every Thing You Always Wanted to Know Regarding Contemporary Enterprise Avatars but did not have the opportunity to ask How are Virtual Agents used by top tier companies like Comcast How this tech enhances service and eCommerce platforms How much an intelligent Avatar costs Can I have my CEO as a customized Avatar Watch Forrester Comcast and InteliWISE answer these and many more key questions by attending a complimentary webinar on May 19 2010 at 11 00 am PDT 2 00 pm EDT Read more about Complimentary InteliWISE Forrester and Comcast Webinar Tweet 0 Virtual Agents It s showtime 11 6394 by Jetty van Kooij on 6 years ago in Business Market research Business News Summary Virtual Agents It s showtime According to a Forrester report online consumers are craving self service options Efficient online self service is essential for online retailers particularly since 57 of U S online consumers say they are very likely to abandon an online purchase if they cannot find quick answers to their questions says a new Forrester Research Inc report Virtual agents represent an efficient option to bolster a company s self service options particularly since they reduce customer service operational costs by deflecting agent assisted costs because they lower the number of customers who call a contact center Virtual agents typically with a digitalized human appearance are software services that provide automated assistance by simulating a two way conversation in which they can help customers do anything from perform online tasks to locate online information Read more about Virtual Agents It s showtime Tweet 0 Search News in titles articles comments Search as sentence words Filter on date Tijdrichting newer than older than date ever yesterday one week one month three months half year year and sort newest first oldest first Business Topics Business Business contests awards Business results Case Study Company websites Consultants Events Hilarious Investments Jobs Market research Mergers acquisitions Movers shakers Partnerships contracts Patents RFP s implementations Tools Products Visions opinions More about this model Technology Topics Featured State of the Art Agent identity Cultural awareness Knowledge Life experience Looks Personality Sensors Agent s Appearance Augmented Reality Holographic projection Humanoids Screens Virtual reality Virtual worlds Agent s Capabilities Clone Coach Lookup Role playing Sales Translation Agent s Expression Body motion Body posture Gestures Lexical formulation Smell Speech synthesis TTS Agent s perception of humans Context Facial coding Neuroscience Physiognomics Speech recognition Text recognition Agent s Processing Action tendency Cognition Creativity Emotion Learning Relations Applications Avatars Back End Integration and Knowledge bases Consumer products Contact center integration E Learning Front End Integration Products User Client Technology Human s perception of Agent Emotion Identification of humans Face recognition Fingerprint recognition Gait analysis Iris recognition Odor Scent recognition Speaker recognition Typing rhythm recognition More about this model Tag Cloud aiml artificial intelligence artificial solutions avatar avatars chatbot chatbots chatterbot conversational agent creative virtual customer service customer support daden digital customer

    Original URL path: https://www.chatbots.org/conversational/tag/forrester/ (2016-02-11)
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  • Business and conversational technlogy news tagged intelligent virtual agent on the evolution of conversations with virtual agents, chatbots and humanoids. tag, intelligent_virtual_agent
    IVAs for online marketing sales and support announced that the company s Chief Marketing Officer CMO Pamela Kostka has been chosen to speak at Enterprise 2 0 Boston the leading conference and expo for social enterprise tools and technologies Read more about VirtuOz to Present to Over 1500 Attendees at Enterprise 2 0 Boston Tweet 0 VirtuOz Reinforces its Position as the Leading Provider of Intelligent Virtual Agents 11 11742 by Aimee Quemuel on 3 years 8 months ago in Business Business contests awards Business News Summary Accolades validate growing demand for IVAs as companies look to innovate how they engage today s consumers VirtuOz Inc the leading provider of intelligent virtual agents IVAs for online marketing sales and support announced today that VirtuOz Intelligent Virtual Agents have been recognized by three industry award programs in May 2012 alone including the Best in Biz Awards EMEA Silver Winner for Best New Service of the Year The American Business Awards Finalist in the Relationship Management Solution Category for the second year in a row and TiE50 Awards Finalist where VirtuOz beat out over 2000 entrants Read more about VirtuOz Reinforces its Position as the Leading Provider of Intelligent Virtual Agents Tweet 0 VirtuOz Extends Accessibility of Intelligent Virtual Agent Technology with Launch of Micro Agents 11 11427 by Aimee Quemuel on 3 years 10 months ago in Business Tools Products Business News Summary Special purpose micro agents allow companies to experience the immediate value of virtual agents VirtuOz Inc the leading provider of intelligent virtual agents IVAs for online marketing sales and support today announced availability of VirtuOz Micro Agents special purpose virtual agents that address specific topics with enough repeat customer requests to provide companies with immediate return on investment VirtuOz Micro Agent for Shipping is the first of many micro agents to be launched in the coming months and is available now for a free test drive Read more about VirtuOz Extends Accessibility of Intelligent Virtual Agent Technology with Launch of Micro Agents Tweet 0 VirtuOz Named to Lead411 s Hottest San Francisco Company List 11 11321 by Aimee Quemuel on 3 years 11 months ago in Business Business contests awards Business News Summary VirtuOz among leaders such as Twitter GigaOM Yammer and Huddle to receive award VirtuOz Inc the leading provider of intelligent virtual agents IVAs for online marketing sales and support today announced the company was named to Lead411 s Hottest San Francisco Company list Read more about VirtuOz Named to Lead411 s Hottest San Francisco Company List Tweet 0 Kaspersky Lab Extends its Intelligent Virtual Agent Lena from Customer Support to the Sales Function 11 11159 by Aimee Quemuel on 4 years ago in Agent s Capabilities Sales Business Case Study Business News Summary Expansion of Lena provides customers with a positive consistent and contextually appropriate customer experience VirtuOz Inc the leading provider of intelligent virtual agents intelligent virtual agents for online marketing sales and support today announced that Kaspersky Lab a leading developer of secure

    Original URL path: https://www.chatbots.org/conversational/tag/intelligent_virtual_agent/ (2016-02-11)
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  • Business and conversational technlogy news tagged intelligent virtual agents on the evolution of conversations with virtual agents, chatbots and humanoids. tag, intelligent_virtual_agents
    that address specific topics with enough repeat customer requests to provide companies with immediate return on investment VirtuOz Micro Agent for Shipping is the first of many micro agents to be launched in the coming months and is available now for a free test drive Read more about VirtuOz Extends Accessibility of Intelligent Virtual Agent Technology with Launch of Micro Agents Tweet 0 VirtuOz Named to Lead411 s Hottest San Francisco Company List 11 11321 by Aimee Quemuel on 3 years 11 months ago in Business Business contests awards Business News Summary VirtuOz among leaders such as Twitter GigaOM Yammer and Huddle to receive award VirtuOz Inc the leading provider of intelligent virtual agents IVAs for online marketing sales and support today announced the company was named to Lead411 s Hottest San Francisco Company list Read more about VirtuOz Named to Lead411 s Hottest San Francisco Company List Tweet 0 Kaspersky Lab Extends its Intelligent Virtual Agent Lena from Customer Support to the Sales Function 11 11159 by Aimee Quemuel on 4 years ago in Agent s Capabilities Sales Business Case Study Business News Summary Expansion of Lena provides customers with a positive consistent and contextually appropriate customer experience VirtuOz Inc the leading provider of intelligent virtual agents intelligent virtual agents for online marketing sales and support today announced that Kaspersky Lab a leading developer of secure content and threat management solutions has extended the mission of Lena its VirtuOz IVA to online sales By integrating Lena into its online retail operation Kaspersky Lab can now provide personalized sales assistance to customers 24 7 Read more about Kaspersky Lab Extends its Intelligent Virtual Agent Lena from Customer Support to the Sales Function Tweet 1 VirtuOz Virtual Agents Processed Record 166 Million Conversations in 2011 11 11130 by Aimee Quemuel on 4 years 1 month ago in Business Market research Business News Summary VirtuOz virtual agent record 166 million conversations virtual agents move to mobile phones and Facebook VirtuOz Inc the leading provider of intelligent virtual agents IVAs for online marketing sales and support today announced that it processed a record 166 million conversations in 2011 on behalf of its customers This growth was fueled in part by expansion of VirtuOz client base across multiple verticals including high tech telecommunications retail and consumer packaged goods In addition the company noted the expansion of IVA usage from customer service to sales and marketing via a growing number of touch points including mobile phones and social media such as Facebook Read more about VirtuOz Virtual Agents Processed Record 166 Million Conversations in 2011 Tweet 0 VirtuOz Intelligent Virtual Agents Named 2011 Best in Biz Winner 11 10876 by Aimee Quemuel on 4 years 2 months ago in Business Business contests awards Business News Summary Company wins gold in Best New Service of the Year Category VirtuOz Inc the leading provider of intelligent virtual agents IVAs for online marketing sales and support today announced the company has been selected as a winner of the

    Original URL path: https://www.chatbots.org/conversational/tag/intelligent_virtual_agents/ (2016-02-11)
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  • Business and conversational technlogy news tagged iphone on the evolution of conversations with virtual agents, chatbots and humanoids. tag, iphone
    Awesome Also check out review below the fold showing more examples of how you can use Read more about Siri virtual assistant for iPhone 3GS Tweet 5 Walky robot responds to iPhone gestures 11 5828 by Jetty van Kooij on 6 years 2 months ago in Agent s perception of humans Gesture recognition Business News Summary Walky robot controlled by Iphone gestures finger swipes taps and presses This comprehensive robot control interface relies solely on finger swipes taps and presses Watch Video Read more about Walky robot responds to iPhone gestures Tweet 0 Ancient chatbot Eliza now on iPhone 11 4244 by Erwin van Lun on 6 years 11 months ago in Agent s Appearance Screens Business News Summary Eliza the first chatterbot ever is now available on the iPhone French software company Visuamobile has come out with a new application Eliza AI a chatterbot for your iPhone using artificial intelligence software developed by Joseph Weizenbaum at MIT in 1966 It was amongst the first AI programs and now used as a basis by most computer generated speech programs You can converse with her on your iPhone as if she was your therapist and like all good therapists she will answer most questions with another question Read more about Ancient chatbot Eliza now on iPhone Tweet 0 Search News in titles articles comments Search as sentence words Filter on date Tijdrichting newer than older than date ever yesterday one week one month three months half year year and sort newest first oldest first Business Topics Business Business contests awards Business results Case Study Company websites Consultants Events Hilarious Investments Jobs Market research Mergers acquisitions Movers shakers Partnerships contracts Patents RFP s implementations Tools Products Visions opinions More about this model Technology Topics Featured State of the Art Agent identity Cultural awareness Knowledge Life experience Looks Personality Sensors Agent s Appearance Augmented Reality Holographic projection Humanoids Screens Virtual reality Virtual worlds Agent s Capabilities Clone Coach Lookup Role playing Sales Translation Agent s Expression Body motion Body posture Gestures Lexical formulation Smell Speech synthesis TTS Agent s perception of humans Context Facial coding Neuroscience Physiognomics Speech recognition Text recognition Agent s Processing Action tendency Cognition Creativity Emotion Learning Relations Applications Avatars Back End Integration and Knowledge bases Consumer products Contact center integration E Learning Front End Integration Products User Client Technology Human s perception of Agent Emotion Identification of humans Face recognition Fingerprint recognition Gait analysis Iris recognition Odor Scent recognition Speaker recognition Typing rhythm recognition More about this model Tag Cloud aiml artificial intelligence artificial solutions avatar avatars chatbot chatbots chatterbot conversational agent creative virtual customer service customer support daden digital customer relationships forrester intelligent virtual agent intelligent virtual agents iphone ivas job jobs live chat mobile natural language natural language interaction natural language processing next it nli nlp online customer service self service siri smartphone speech recognition turing test v person virtual agent virtual agents virtual assistant virtual assistants virtual human virtual reality virtuoz voice recognition webinar News Archive

    Original URL path: https://www.chatbots.org/conversational/tag/iphone/ (2016-02-11)
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  • Business and conversational technlogy news tagged ivas on the evolution of conversations with virtual agents, chatbots and humanoids. tag, ivas
    placing it on the software tool itself Associated with this burden are four primary constraints that call the efficacy of knowledgebase solutions in to question Read more about Intelligent Virtual Assistants More Critical Than a Knowledgebase Tweet 0 More Than a Pretty Face 11 11579 by Jennifer Snell on 3 years 9 months ago in Agent s Appearance Holographic projection Business Visions opinions Business News Summary Conversational technology is more than a voice face and search A recent blog post by a tech writer compared the Natural Language Processing NLP technology that is behind Intelligent Virtual Assistants IVAs like Ann at Aetna or Jenn at Alaska to the hologram technology used to resurrect Tupac for Coachella The comparison sheds light on the reality that people tech writers included still do not understand that conversational NLP technologies in the form of IVAs are more than a voice face and search Could anyone at Coachella have a conversation with Holo pac No Or would the same comparison be made of Siri Siri doesn t have a face so probably not Read more about More Than a Pretty Face Tweet 1 VirtuOz Extends Accessibility of Intelligent Virtual Agent Technology with Launch of Micro Agents 11 11427 by Aimee Quemuel on 3 years 10 months ago in Business Tools Products Business News Summary Special purpose micro agents allow companies to experience the immediate value of virtual agents VirtuOz Inc the leading provider of intelligent virtual agents IVAs for online marketing sales and support today announced availability of VirtuOz Micro Agents special purpose virtual agents that address specific topics with enough repeat customer requests to provide companies with immediate return on investment VirtuOz Micro Agent for Shipping is the first of many micro agents to be launched in the coming months and is available now for a free test drive Read more about VirtuOz Extends Accessibility of Intelligent Virtual Agent Technology with Launch of Micro Agents Tweet 0 VirtuOz Virtual Agents Processed Record 166 Million Conversations in 2011 11 11130 by Aimee Quemuel on 4 years 1 month ago in Business Market research Business News Summary VirtuOz virtual agent record 166 million conversations virtual agents move to mobile phones and Facebook VirtuOz Inc the leading provider of intelligent virtual agents IVAs for online marketing sales and support today announced that it processed a record 166 million conversations in 2011 on behalf of its customers This growth was fueled in part by expansion of VirtuOz client base across multiple verticals including high tech telecommunications retail and consumer packaged goods In addition the company noted the expansion of IVA usage from customer service to sales and marketing via a growing number of touch points including mobile phones and social media such as Facebook Read more about VirtuOz Virtual Agents Processed Record 166 Million Conversations in 2011 Tweet 0 Search News in titles articles comments Search as sentence words Filter on date Tijdrichting newer than older than date ever yesterday one week one month three months half year

    Original URL path: https://www.chatbots.org/conversational/tag/ivas/ (2016-02-11)
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