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  • Business and conversational technlogy news on the evolution of conversations with virtual agents, chatbots and humanoids. 2011, 07
    years 7 months ago in Agent s Processing Emotion Research News Summary Virtual characters can recognize human emotions in real time Researchers from Human Centered Multimedia at the University of Augsburg developed a virtual character which is capable of recognizing and displaying the emotion of a user Read more about Affective listener Alfred is full of empathy for the human emotions Tweet 0 Why New Fathers Like Virtual Agents for Service 11 9539 by Chris Cameron on 4 years 7 months ago in Business Visions opinions Business News Summary Using virtual agents to improve customer service in the call center If there s one thing I know it s that a happy wife makes a happy life So a few weeks ago when my wife and I welcomed our first child into the world I wanted to show my excitement and love for our new little addition The first morning I was headed back to work at Astute Solutions after the baby was born I decided to call and order flowers to be sent to her after all what woman doesn t love getting flowers As I navigated traffic I searched for a florist and placed my call to order What ensued was a frustrating experience to say the least particularly because it ended in no flowers for my wife and no sale for the company I was immediately greeted with a voice asking me to choose from a variety of options But while listening to the various menu options and weaving in and out of cars the frustration began to set in After pressing 3 for sales 2 for a mail order 4 for specialty orders and 1 to purchase via credit card with no avail I was fed up I just wanted to speak to an agent and order flowers I hung up the phone without speaking to someone and never placed an order Some might say I m impatient but I m much like everyone else including your customers busy And working with customer focused companies at Astute Solutions I m sensitive to customer experience I just wanted to be able to place my order and in the absence of an available agent I would have settled for speaking with a computer My scenario is not unique as we all know The customer service world is not at a loss for examples and stories which support this very frustration But the good news is that the concept of a virtual agent works to mitigate this frustration and in many cases increase customer satisfaction Here s how Read more about Why New Fathers Like Virtual Agents for Service Tweet 1 3D avatar with voice recognition is ready to talk with you on street 11 9519 by Karolina Kuligowska on 4 years 7 months ago in Applications Avatars Business News Summary A multiservice kiosk equipped with a 3D avatar that recognizes human voice You re walking down the street and passing by a multiservice kiosk Would you like a

    Original URL path: https://www.chatbots.org/conversational/2011/07/ (2016-02-11)
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  • Business and conversational technlogy news on the evolution of conversations with virtual agents, chatbots and humanoids. 2011, 06
    handling capacity 36 believe virtual agents will provide insight into user trends to determine and optimize new service issues as they arise 33 believe that VAs will address search limitations Ecommerce vendors serve on line savvy consumers who are demanding more sophisticated self service tools that offer a richer and more satisfying customer experience said Steve Adams CEO and president of VirtuOz a US European provider of virtual agents for online customer service Chatbots org also noted a steep rise of interest in the application of virtual assistants in customer services The website lists all implementations of virtual humans across the world in three main categories customer services e learning and gaming The application in the customer service area is growing fast in 2010 95 of registered implementations were related to customer service and e commerce Read more about CCM Benchmark predicts 400 growth of virtual agent market in 2014 Tweet 1 Augmented Reality reveals Embodied Conversational Agent 32 9472 by Erwin van Lun on 4 years 8 months ago in Agent s Appearance Augmented Reality Research News Summary HIT Lab NZ brings Greta a humanlike conversational agent with Augmented Relatity alive That s cool The Human Interface Technology Laboratory New Zealand HIT Lab NZ is developing and commercializing technology that improves human computer interaction and by doing so unlocks the power of human intelligence Now they have been able to add virtual agent Greta an agent specifically designed for research to reality Check it out this is really cool of how the future will look like Read more about Augmented Reality reveals Embodied Conversational Agent Tweet 0 How many times has your chatbot been thanked 11 9466 by Soulla Stylianou on 4 years 8 months ago in Business News Summary chatbots daden How many times has your website been thanked Blog Post recalling a conversation that Daden s own chatbot Abi had Read more about How many times has your chatbot been thanked Tweet 2 VirtuOz Raises 7 million in Funding to Fuel Growth as Intelligent Virtual Agents Gain Widespread Ad 11 9465 by Aimee Quemuel on 4 years 8 months ago in Investments Business News Summary Virtuoz Strengthens its Position in Intelligent Virtual Agents IVAs by 7 million fund raising VirtuOz Inc the leading provider of intelligent virtual agents IVAs for online customer service today announced that it has raised 7 million in additional funding from existing investors Mohr Davidow Inventures Group and Galileo Partners to finance growth in the U S and E U Read more about VirtuOz Raises 7 million in Funding to Fuel Growth as Intelligent Virtual Agents Gain Widespread Ad Tweet 4 Can artificial limbs be controlled by mind reading computers 32 9364 by Karolina Kuligowska on 4 years 8 months ago in Agent s perception of humans Neuroscience Research News Summary Neuro Breakthroughs computers detect human thoughts Researchers from Washington University School of Medicine in St Louis have recently demonstrated that a computer can decode brain signals to infer the intentions of a

    Original URL path: https://www.chatbots.org/conversational/2011/06/ (2016-02-11)
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  • Business and conversational technlogy news on the evolution of conversations with virtual agents, chatbots and humanoids. 2011, 05
    Finalist Among 2 800 Nominations in 2011 American Business Awards Tweet 0 Life 2 0 Work 2 0 Death 2 0 when virtual world becomes your first life 11 9317 by Karolina Kuligowska on 4 years 9 months ago in Business Events Business News Summary What happens if virtual world becomes your first life Beginning from Friday 6th May 2011 Warsaw hosts eight edition of a documentary film festival named Planete Doc Film Festival I participate in it intensively I bought tickets for 10 movies On Saturday I have seen the movie Life 2 0 and I am very impressed by this film and its story It is about people that live their everyday life into a virtual online world Second Life Read more about Life 2 0 Work 2 0 Death 2 0 when virtual world becomes your first life Tweet 0 Virtual Agent integration in Facebook 11 9306 by Ryan R on 4 years 9 months ago in Applications User Client Technology Business News Summary noHold Inc Integrates a Virtual Agent within a Facebook Page noHold developer of the most interactive and diagnostic Virtual Agent technology has the ability to embed a Virtual Agent directly into social media platforms Facebook integration for ViewSonic serves as the first example As social media increasingly becomes a hub for customer interaction and support noHold aims to help businesses cover these channels with Virtual Agent implementations With a few simple lines of code the same Virtual Agent that runs on a company website can assist end users within their favorite mode of social media such as Facebook This provides end users with an extra layer of interactivity and support without the time needed to implement a second Virtual Agent Read more about Virtual Agent integration in Facebook Tweet 0 Search News in titles articles comments Search as sentence words Filter on date Tijdrichting newer than older than date ever yesterday one week one month three months half year year and sort newest first oldest first Business Topics Business Business contests awards Business results Case Study Company websites Consultants Events Hilarious Investments Jobs Market research Mergers acquisitions Movers shakers Partnerships contracts Patents RFP s implementations Tools Products Visions opinions More about this model Technology Topics Featured State of the Art Agent identity Cultural awareness Knowledge Life experience Looks Personality Sensors Agent s Appearance Augmented Reality Holographic projection Humanoids Screens Virtual reality Virtual worlds Agent s Capabilities Clone Coach Lookup Role playing Sales Translation Agent s Expression Body motion Body posture Gestures Lexical formulation Smell Speech synthesis TTS Agent s perception of humans Context Facial coding Neuroscience Physiognomics Speech recognition Text recognition Agent s Processing Action tendency Cognition Creativity Emotion Learning Relations Applications Avatars Back End Integration and Knowledge bases Consumer products Contact center integration E Learning Front End Integration Products User Client Technology Human s perception of Agent Emotion Identification of humans Face recognition Fingerprint recognition Gait analysis Iris recognition Odor Scent recognition Speaker recognition Typing rhythm recognition More about this model Tag

    Original URL path: https://www.chatbots.org/conversational/2011/05/ (2016-02-11)
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  • Business and conversational technlogy news on the evolution of conversations with virtual agents, chatbots and humanoids. 2011, 04
    a more personal online experience Research shows that chatbots stimulate a positive state of mind among their users As a result users enjoy more pleasure in performing their activities and spend more time on performing them According to social response theory the social cues send by chatbots increase the users involvement in interacting with a computer As a consequence chatbots contribute to a more personal perception of the online experience Read more about Chatbots stimulate a positive flow among their users Tweet 6 Results Chatterbox Challenge 2011 37 9161 by Wendell Cowart on 4 years 10 months ago in Chatterbox challenge Award News Summary The winner of the 2011 Chatterbox Challenge is Bildgesmyte by Patti Roberts The scores are all in and the decision of the winner is an unanimous one The winner of the 2011 Chatterbox Challenge is Bildgesmythe by Patti Roberts Second Place goes to Mitsuku by Stephen Worswick Third Place goes to Skynet AI by Ken Hurtubise Read more about Results Chatterbox Challenge 2011 Tweet 0 Search News in titles articles comments Search as sentence words Filter on date Tijdrichting newer than older than date ever yesterday one week one month three months half year year and sort newest first oldest first Business Topics Business Business contests awards Business results Case Study Company websites Consultants Events Hilarious Investments Jobs Market research Mergers acquisitions Movers shakers Partnerships contracts Patents RFP s implementations Tools Products Visions opinions More about this model Technology Topics Featured State of the Art Agent identity Cultural awareness Knowledge Life experience Looks Personality Sensors Agent s Appearance Augmented Reality Holographic projection Humanoids Screens Virtual reality Virtual worlds Agent s Capabilities Clone Coach Lookup Role playing Sales Translation Agent s Expression Body motion Body posture Gestures Lexical formulation Smell Speech synthesis TTS Agent s perception of humans Context Facial coding Neuroscience Physiognomics Speech recognition Text recognition Agent s Processing Action tendency Cognition Creativity Emotion Learning Relations Applications Avatars Back End Integration and Knowledge bases Consumer products Contact center integration E Learning Front End Integration Products User Client Technology Human s perception of Agent Emotion Identification of humans Face recognition Fingerprint recognition Gait analysis Iris recognition Odor Scent recognition Speaker recognition Typing rhythm recognition More about this model Tag Cloud aiml artificial intelligence artificial solutions avatar avatars chatbot chatbots chatterbot conversational agent creative virtual customer service customer support daden digital customer relationships forrester intelligent virtual agent intelligent virtual agents iphone ivas job jobs live chat mobile natural language natural language interaction natural language processing next it nli nlp online customer service self service siri smartphone speech recognition turing test v person virtual agent virtual agents virtual assistant virtual assistants virtual human virtual reality virtuoz voice recognition webinar News Archive 2015 November October September August July June May April March February January 2014 December November October September August July June May April March February January 2013 December November October September August July June May April March February January 2012 December November October September August July June May April

    Original URL path: https://www.chatbots.org/conversational/2011/04/ (2016-02-11)
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  • Business and conversational technlogy news on the evolution of conversations with virtual agents, chatbots and humanoids. 2011, 03
    market meets future predictions Tweet 5 VirtuOz Intelligent Virtual Agents Deliver 100 Percent Customer Resolution 11 9064 by Aimee Quemuel on 4 years 11 months ago in Applications Contact center integration Business News Summary Discountéo uses VirtuOz intelligent virtual agents to attain 100 percent customer resolution By integrating VirtuOz Virtual Agent with their call center Discountéo the French equivalent of Best Buy is able to deliver a compelling digital customer relationship with 100 percent customer resolution Read more about VirtuOz Intelligent Virtual Agents Deliver 100 Percent Customer Resolution Tweet 0 AVATAR Kiosk Interactive screening technology 11 9031 by Jetty van Kooij on 4 years 11 months ago in Identification of humans Face recognition Fingerprint recognition Speaker recognition Agent s Expression Gestures Business News Summary AVATAR Kiosk Interactive biometrics technology assists law enforcement at border crossings and airports The AVATAR kiosk as being developed by The University of Arizona is an interactive screening technology which assists law enforcement at border crossings and airports to detect lies and other deceptive behaviours When individuals approach the kiosk they scan their identification and it detects pupil changes down in the millimetre level and asks a few questions Border control would step in to work directly with individuals whose behavior is suspicious as flagged by the AVATAR Kiosk Read more about AVATAR Kiosk Interactive screening technology Tweet 0 BIG MAMA is watching you Intelligent TV responds to gestures 11 9032 by Jetty van Kooij on 4 years 11 months ago in Agent s Expression Speech synthesis TTS Gestures Body motion Facial expressions Business News Summary BIG MAMA is watching you Intelligent TV incorporates gesture voice and image recognition Imagine a TV that responds to your physical behaviour such as finger pointing talking and other actions such as picking up a magazine Basically it is a TV that watches you via gesture recognition voice recognition and image recognition and responds accordingly Read more about BIG MAMA is watching you Intelligent TV responds to gestures Tweet 0 New Widget For Intelligent Online Customer Support 11 9016 by Hanna on 4 years 11 months ago in Applications User Client Technology Business News Summary inteliwise releases a virtual agent widget for intelligent online customer support InteliWISE a leading provider of Virtual Agent solutions for customer support and e commerce sales support announces its launch of an intelligent Tab Widget with its virtual chat agent Read more about New Widget For Intelligent Online Customer Support Tweet 0 Search News in titles articles comments Search as sentence words Filter on date Tijdrichting newer than older than date ever yesterday one week one month three months half year year and sort newest first oldest first Business Topics Business Business contests awards Business results Case Study Company websites Consultants Events Hilarious Investments Jobs Market research Mergers acquisitions Movers shakers Partnerships contracts Patents RFP s implementations Tools Products Visions opinions More about this model Technology Topics Featured State of the Art Agent identity Cultural awareness Knowledge Life experience Looks Personality Sensors Agent s Appearance

    Original URL path: https://www.chatbots.org/conversational/2011/03/ (2016-02-11)
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  • Business and conversational technlogy news on the evolution of conversations with virtual agents, chatbots and humanoids. 2011, 02
    Business results Business News Summary VirtuOz Virtual Agents Processed New Record of 144 Million Conversations in 2010 VirtuOz announced that the company processed a record 144 million conversations in 2010 on behalf of its customers indicating increased adoption of virtual agent solutions by both companies and their users In addition the company announced 150 percent growth in the number of global companies headquartered in the US using its virtual agent solutions complementing its historically strong performance in the EU Read more about VirtuOz Virtual Agents Processed New Record of 144 Million Conversations Tweet 0 Search News in titles articles comments Search as sentence words Filter on date Tijdrichting newer than older than date ever yesterday one week one month three months half year year and sort newest first oldest first Business Topics Business Business contests awards Business results Case Study Company websites Consultants Events Hilarious Investments Jobs Market research Mergers acquisitions Movers shakers Partnerships contracts Patents RFP s implementations Tools Products Visions opinions More about this model Technology Topics Featured State of the Art Agent identity Cultural awareness Knowledge Life experience Looks Personality Sensors Agent s Appearance Augmented Reality Holographic projection Humanoids Screens Virtual reality Virtual worlds Agent s Capabilities Clone Coach Lookup Role playing Sales Translation Agent s Expression Body motion Body posture Gestures Lexical formulation Smell Speech synthesis TTS Agent s perception of humans Context Facial coding Neuroscience Physiognomics Speech recognition Text recognition Agent s Processing Action tendency Cognition Creativity Emotion Learning Relations Applications Avatars Back End Integration and Knowledge bases Consumer products Contact center integration E Learning Front End Integration Products User Client Technology Human s perception of Agent Emotion Identification of humans Face recognition Fingerprint recognition Gait analysis Iris recognition Odor Scent recognition Speaker recognition Typing rhythm recognition More about this model Tag Cloud aiml artificial intelligence artificial solutions avatar avatars chatbot chatbots chatterbot conversational agent creative virtual customer service customer support daden digital customer relationships forrester intelligent virtual agent intelligent virtual agents iphone ivas job jobs live chat mobile natural language natural language interaction natural language processing next it nli nlp online customer service self service siri smartphone speech recognition turing test v person virtual agent virtual agents virtual assistant virtual assistants virtual human virtual reality virtuoz voice recognition webinar News Archive 2015 November October September August July June May April March February January 2014 December November October September August July June May April March February January 2013 December November October September August July June May April March February January 2012 December November October September August July June May April March February January 2011 December November October September August July June May April March February January 2010 December November October September August July June May April March February January 2009 December November October September August July June May April March February January 2008 December November October September August July June May April March February January 2007 December November October September August July June May April March February January news since May 2009 Hot on AI

    Original URL path: https://www.chatbots.org/conversational/2011/02/ (2016-02-11)
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  • Business and conversational technlogy news on the evolution of conversations with virtual agents, chatbots and humanoids. 2011, 01
    Read more about Catbot Makes Purr fect Impression at Mentor Public Library Tweet 0 IBM Watson Jeopardy Man vs machine contest in TV quiz 11 8841 by Jetty van Kooij on 5 years 1 month ago in Agent s perception of humans Speech recognition Agent s Expression Speech synthesis TTS Agent s Capabilities Lookup Business News Summary Showtime First ever man vs machine Jeopardy competition Humans against computer contest Watson by IBM Jeopardy competition is a popular US quiz show featuring trivia in various topics history literature the arts pop culture science sports geography wordplay etc broadcasted since 1964 The show has a unique answer and question format in which contestants are presented with clues in the form of answers and they must phrase their responses in form of a question From 14 16 February 2011 the first ever man vs machine Jeopardy competition will be held Human competitors will fight against Watson a supercomputer that extracts knowledge from enormous amounts of data at a much faster rate than human beings or any other computer system is capable of Read more about IBM Watson Jeopardy Man vs machine contest in TV quiz Tweet 8 Meet Kate AT T s New Virtual Expert for Business Customers 11 8800 by Jennifer Snell on 5 years 1 month ago in Agent s Capabilities Lookup Applications User Client Technology Business Company websites Business News Summary AT T introduced Kate a Virtual Expert to the company s award winning AT T BusinessDirect Premier Store Kate is a virtual customer service representative created to help people visiting the AT T Premier Store The Premier Store is where AT T Business Customers and Individual Responsibility Users can manager their accounts and shop online for great deals on the latest wireless devices plans and accessories Read more about Meet Kate AT T s New Virtual Expert for Business Customers Tweet 0 Search News in titles articles comments Search as sentence words Filter on date Tijdrichting newer than older than date ever yesterday one week one month three months half year year and sort newest first oldest first Business Topics Business Business contests awards Business results Case Study Company websites Consultants Events Hilarious Investments Jobs Market research Mergers acquisitions Movers shakers Partnerships contracts Patents RFP s implementations Tools Products Visions opinions More about this model Technology Topics Featured State of the Art Agent identity Cultural awareness Knowledge Life experience Looks Personality Sensors Agent s Appearance Augmented Reality Holographic projection Humanoids Screens Virtual reality Virtual worlds Agent s Capabilities Clone Coach Lookup Role playing Sales Translation Agent s Expression Body motion Body posture Gestures Lexical formulation Smell Speech synthesis TTS Agent s perception of humans Context Facial coding Neuroscience Physiognomics Speech recognition Text recognition Agent s Processing Action tendency Cognition Creativity Emotion Learning Relations Applications Avatars Back End Integration and Knowledge bases Consumer products Contact center integration E Learning Front End Integration Products User Client Technology Human s perception of Agent Emotion Identification of humans Face recognition Fingerprint recognition Gait

    Original URL path: https://www.chatbots.org/conversational/2011/01/ (2016-02-11)
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  • Business and conversational technlogy news on the evolution of conversations with virtual agents, chatbots and humanoids. 2010, 12
    2 Virtual agents Save our planet 11 8710 by Jetty van Kooij on 5 years 2 months ago in Applications Business Visions opinions Business News Summary Why multi agent cyber systems will have a huge impact on saving our planet What would happen when various individual virtual agents cooperate and process data through interdisciplinary systems According to an article of David Hunter Tow Director of the Future Planet Research Centre interactive virtual agents could end up playing a huge role in saving the planet and its evolution could grow exponentially Read more about Virtual agents Save our planet Tweet 0 Search News in titles articles comments Search as sentence words Filter on date Tijdrichting newer than older than date ever yesterday one week one month three months half year year and sort newest first oldest first Business Topics Business Business contests awards Business results Case Study Company websites Consultants Events Hilarious Investments Jobs Market research Mergers acquisitions Movers shakers Partnerships contracts Patents RFP s implementations Tools Products Visions opinions More about this model Technology Topics Featured State of the Art Agent identity Cultural awareness Knowledge Life experience Looks Personality Sensors Agent s Appearance Augmented Reality Holographic projection Humanoids Screens Virtual reality Virtual worlds Agent s Capabilities Clone Coach Lookup Role playing Sales Translation Agent s Expression Body motion Body posture Gestures Lexical formulation Smell Speech synthesis TTS Agent s perception of humans Context Facial coding Neuroscience Physiognomics Speech recognition Text recognition Agent s Processing Action tendency Cognition Creativity Emotion Learning Relations Applications Avatars Back End Integration and Knowledge bases Consumer products Contact center integration E Learning Front End Integration Products User Client Technology Human s perception of Agent Emotion Identification of humans Face recognition Fingerprint recognition Gait analysis Iris recognition Odor Scent recognition Speaker recognition Typing rhythm recognition More about this model Tag Cloud aiml artificial intelligence artificial solutions avatar avatars chatbot chatbots chatterbot conversational agent creative virtual customer service customer support daden digital customer relationships forrester intelligent virtual agent intelligent virtual agents iphone ivas job jobs live chat mobile natural language natural language interaction natural language processing next it nli nlp online customer service self service siri smartphone speech recognition turing test v person virtual agent virtual agents virtual assistant virtual assistants virtual human virtual reality virtuoz voice recognition webinar News Archive 2015 November October September August July June May April March February January 2014 December November October September August July June May April March February January 2013 December November October September August July June May April March February January 2012 December November October September August July June May April March February January 2011 December November October September August July June May April March February January 2010 December November October September August July June May April March February January 2009 December November October September August July June May April March February January 2008 December November October September August July June May April March February January 2007 December November October September August July June May April March February January news

    Original URL path: https://www.chatbots.org/conversational/2010/12/ (2016-02-11)
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