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  • Arbitration | Conflict Resolution Center - Minnesota :: Conflict Resolution Center - Minnesota
    CRC in the News Newsletters Arbitration At times parties is conflict chose to have a decision made by a third party an arbitrator The arbitration process is distinct from the mediation process The neutral party the arbitrator makes a decision about the dispute instead of facilitating the parties discussion and communication All parties have the opportunity to present their side of the dispute Arbitration is generally a binding process The

    Original URL path: http://www.crcminnesota.org/our-services/other-services/ (2016-02-13)
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  • Public Policy | Conflict Resolution Center - Minnesota :: Conflict Resolution Center - Minnesota
    reach agreement or simply facilitate planning information sharing public involvement or the gathering of stakeholder input A facilitator helps the participants convene the process meeting establish ground rules design and follow an agenda set up the meeting space and make other arrangements Effective planning and meeting management enhances the participants ability to communicate plan and problem solve in an efficient effective and productive manner Joint Fact Finding Joint fact finding helps stakeholders in a consensus building or collaborative problem solving process build a shared understanding of technical scientific issues and their implications for policy It can also help resolve disputes about scientific and technical methods data findings and interpretations Joint fact finding was developed as a response to the common problem of dueling experts in policy making In a joint fact finding process the stakeholders work jointly to define the questions to be answered identify and select qualified resource persons to assist the group and work in collaboration with the resource persons to refine the questions set the terms of reference for studies monitor and sometimes participate in the study process and review the study results If stakeholders are able to accomplish these steps jointly they can dramatically reduce the amount of time and effort spent on debating scientific issues build a shared understanding of the range of uncertainty where there are not definitive factual answers and create a firm scientific technical foundation for the decisions they make Public Participation Public participation or public involvement refers to processes that ensure that the ideas interests and concerns of the public including a broad range of perspectives and values are considered in public policy development planning and decision making Public input enables policy makers to make informed decisions with increased legitimacy and to build mutual understanding with the public Direct engagement can

    Original URL path: http://www.crcminnesota.org/our-services/public-policy/ (2016-02-13)
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  • Volunteering | Conflict Resolution Center - Minnesota :: Conflict Resolution Center - Minnesota
    qualification under Minnesota Supreme Court Rule 114 for qualified neutrals Our mediators are also required to take 8 hours of continuing education per year to remain active as a mediator with CRC Our mediators come from a variety of social educational economic cultural ethnic racial and religious backgrounds We believe our mediators should reflect the community we serve Mediators are neutrals They do not side with a person an issue a proposed solution or declare an outcome as right or wrong better or worse As neutrals mediators ask questions and guide people through the steps in the mediation process and help them write up their decisions and agreements Program Volunteers CRC has a number of program volunteers A program volunteer is not qualified to mediate cases for CRC or is not currently active as a CRC mediator Program volunteers include former mediators board members and other people committed to CRC s mission There is no special training required to volunteer as a CRC program volunteer Program volunteers may work on select projects coordinate fundraising efforts write newsletter articles or participate in outreach events Internships We offer internship to college students pursuing areas of study related to mediation and dispute resolution

    Original URL path: http://www.crcminnesota.org/volunteering/ (2016-02-13)
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  • Training & Events Calendar | Conflict Resolution Center - Minnesota :: Conflict Resolution Center - Minnesota
    3rd 8 30 am 30 Hour Civil Mediation Training Minneapolis 4 8 00 am 4 00 pm 2016 ADR Summit St Cloud Registration will open soon 8 5 30 6 30 pm Taste of Mediation 22 5 30 6 30 pm Taste of Mediation April 2016 5 5 30 6 30 pm Taste of Mediation 19 5 30 6 30 pm Taste of Mediation 26 29 9 00 am 5 30 pm Family Bridge Training May 2016 3 5 30 6 30 pm Taste of Mediation 17 5 30 6 30 pm Taste of Mediation June 2016 14 5 30 6 30 pm Taste of Mediation 28 5 30 6 30 pm Taste of Mediation July 2016 12 5 30 6 30 pm Taste of Mediation 26 5 30 6 30 pm Taste of Mediation August 2016 9 5 30 6 30 pm Taste of Mediation 23 5 30 6 30 pm Taste of Mediation Discounts CRC is a non profit organization If you are interested in training but feel you cannot afford to pay the entire fee please contact mediation crcminnesota org to inquire about our discounts We have a limited number of reduced rate work study discounts per

    Original URL path: http://www.crcminnesota.org/training-opportunities/other-training-opportunities/ (2016-02-13)
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  • CRC Training Course Catalogue | Conflict Resolution Center - Minnesota :: Conflict Resolution Center - Minnesota
    skill In this training you will learn about the dynamics of group processes the participatory values that underlie group decision making and the fundamental skills that a facilitator needs to effectively manage a group and aid the group in making high quality lasting decisions Skills will include building a shared framework of understanding designing realistic agendas developing inclusive solutions and coming to closure This training will include an overview of facilitation and dialogue tools including circles spectrums fishbowls spirals Samoan circles world cafes study circles and more Prerequisite 30 hour civil mediation training Location Conflict Resolution Center Date TBA Price 100 per person Art of Hosting AOH I II Appreciative Inquiry is an approach to organizational and community development that has been used successfully worldwide to cultivate hope build capacity unleash collective appreciation and imagination and bring about positive change It is based on the simple idea that human beings move in the direction of what we ask about Open Space Technology is one way to enable all kinds of people in any kind of organization to create inspired meetings and events Over the last 20 years it has also become clear that open space as an intentional leadership practice can create inspired organizations where ordinary people work together to create extraordinary results with regularity AOH I Assisting groups in working together productively and making joint decisions requires immense skill In this training we will learn about Appreciative Inquiry AI and Open Space Technology OST both powerful and effective methods for situations where a diverse group of people must deal with complex and potentially conflicting material in innovative and productive ways We will also experience both OST and AI through individual and group exercises AOH II In this training we will build on our working knowledge of OST and AI to create tool kits to help you learn how to facilitate meetings in these styles Prerequisite 30 hour civil mediation training Location Conflict Resolution Center Date TBA Price TBA Brain Science and Mediation Over the past five years there has been an explosion of scientific findings that are relevant to mediation The more we learn about how our brains function the more we understand how comprehensively our emotions are tied to our decision making faculties our moods and our health In this workshop you ll participate in activities and group de briefs that will help you understand what goes on in our brains during conflict and how to work with our brains to return to a balanced emotional state more quickly while honoring our emotional reactions and needs so that we can be more effective in resolving conflict Skills presented will include developing a personal mindfulness kit incorporating neuroscience into everyday life and increasing capacity to support people in conflict At the end of our 6 hours you will have gained new insights about the mind and the brain which will enhance your mediation skills increase your effectiveness as a facilitator of decision making and increase your ability to support people who are in conflict or facing difficult decisions Prerequisite 30 hour civil mediation training Location Conflict Resolution Center Date TDA Price 300 per person 100 for CRC volunteers Compassionate Listening Healing Our World from the Inside Out Be a powerful peacemaker in you world Learn skills to build peace and transform conflict in your family community workplace and beyond Cultivate compassion for yourself and others Suspend Judgment Maintain balance in the heat of conflict Listen with the heart Speak from the heart If we can change ourselves we can change the world Seeing another as we see ourselves is the essence of Compassionate Listening Dennis Kucinich Presenter Andrea Cohen is a communications consultant who has worked with public private and not for profit organizations as a strategic planner project developer trainer and staff facilitator She has been involved with the Compassionate Listening project since its inception Andrea facilitates compassionate listening workshops locally and internationally and integrates Compassionate Listening fundamentals into her work with individuals businesses and communities in conflict She is the author of Practicing the Art of Compassionate Listening Location Conflict Resolution Center Date TBA Price 300 Program Trainings 20 Hour Restorative Practices Schools and RJ For those interested and new to restorative justice work or those who have been doing it and would like to deepen your practice we ask you to attend all 3 sessions totaling 20 hours Prerequisite Must have completed our 30 Hour Civil Mediation Training Day 1 half day Introduction to the Restorative Practices Continuum After these 4 hours participants will understand the difference and similarities between Mediation Restorative Justice Mediation sometimes called Victim Offender Conferencing Repairing Harm Circles Teaching Circles and Peacebuilding Leadership Circles The value of this understanding will give you a wide scope of the variety of services CRC provides in our community Day 2 Circles in Schools the Community A combination of Days 1 and 2 train participants to conduct Peacebuilding and Leadership circles as a volunteer in CRC s schools program and to facilitate classes at CRC s Conflict Resolution Education programs a 10 week combination of circle and conflict resolution education Day 3 Restorative Justice Mediation A combination of Days 1 and 3 train participants to conduct Restorative Justice Mediations with a community member and a proxy or actual victim This day long training will cover being a community member but spend a majority of the time on pre meetings and preparing a victim As CRC expands and deepens its work we anticipate more of these styles of cases This training provides the greatest depth into understanding into a full restorative process Location Conflict Resolution Center Date Oct 13 5 00 9 00 pm Oct 15 16 8 30 am 5 30 pm Price Free for CRC volunteers Register for 20 Hour Restorative Practices Schools and RJ Minneapolis Public Housing Authority Arbitration CRC volunteers serve as Hearing Officers for Minneapolis Public Housing Authority cases in which a tenant has requested an appeal of the termination of their section 8 voucher This training is required for CRC volunteers who are interested in arbitrating these cases and is only open to CRC volunteers Prerequisite 30 hour civil mediation training and J D J D candidate or paralegal certificate or equivalent Location Conflict Resolution Center Date TBA Price free for CRC volunteers Child Protection Mediation CHIPS and Protective Care Conference Facilitation CRC volunteers work with families in the child protection system in county courthouses This training focuses on CRC s CHIPS mediation program procedures and protocols This training covers mediator self care and is required for working in the CHIPS program In addition to CHIPS mediation procedures this training covers the Protective Care Conference meetings that are facilitated by CRC trained mediators Because these two process are slightly different you will walk away with an understanding of how to conduct both based on our current contract and county needs Prerequisite 30 hour civil mediation training Location Conflict Resolution Center Date TBA Price Free for CRC volunteers Continuing Education Skills Focused Trainings Location for all Continuing Education Trainings Conflict Resolution Center 2101 Hennepin Ave S Mpls MN 55405 Dates See Specific Training Price Free for CRC volunteers and 35 per class for community mediation volunteers A fee of 20 hour continuing education hour will be charged to all others Mediation Skills Boot Camp Haven t mediated recently or since your training Feeling rusty or nervous Come to this training and get your confidence back This training will review the key features of facilitative mediation We will also work on core mediation skills of listening reflecting summarizing and reframing and go over the elements of caucus Date TBA Ethical Dilemmas and Neutrality CRC volunteers must attend a two hour ethics training every two years This training fulfills that requirement The training covers neutrality obstacles mediators face and a review of ethical issues It includes interactive exercises and role plays that will allow participants to practice applying their ethics knowledge to ethically ambiguous situations and neutrality challenging dynamics This course discusses MN R Gen Prac 310 01 and 114 including its accompanying Appendix and Code of Ethics and Minn Stat 494 572 595 604A We will also specifically address professionalism civility and ethical conduct in ADR practice Date November 19 2015 Time 6 00 pm 8 00 pm Register for Ethical Dilemmas and Neutrality Working Through Impasse and with Difficult Parties How much does personality play into conflict and how it is resolved What do you do if one mediation participant is dominating Intimidating Manipulating Bullying What about the participant who is very quiet or does not express him herself well Sometimes these behaviors come from cultural identities as well as personalities and relationship dynamics Join us in this two hour workshop and you will walk away with a tool box full of new tools to try when power imbalances and difficult personalities arrive at the mediation table Date Tuesday November 10th 2015 Time 6 pm 8 pm Register for Working Through Impasse and will Difficult Parties Strategic Questions and Reframing This workshop will focus on honing your core mediation skills of listening reflecting summarizing reframing and working with strong emotions You will participate in interactive skill building activities and get individualized feedback from the trainer on how to more effectively apply these skills You will also walk away from this workshop with new ways to apply the skills Date TBA Community Building Circle Understanding the Intersection of Privilege and Divides Conflict Resolution Center volunteers are invited to participate in community building circles to address and be aware of the intersectionality of privilege and divides These circles will help you to recognize the assets that will enable us to be effective when working in our diverse communities Please attend at least one circle You are welcome to attend more These circles are free to all CRC volunteers Attendance is highly recommended Circle Facilitator Raj Sethuraju Dr Raj Sethuraju is an Assistant Professor in the School of Law Enforcement and Criminal Justice at Metropolitan State University He teaches courses in Victimology Restorative Justice and Diversity Matters for Law Enforcement and Criminal Justice undergraduates as well as a Community Building and Civic Leadership class for graduate students He has over 20 years of experience implementing various Diversity initiatives in universities and colleges and in the communities that surround them Raj also works and volunteers with various Restorative Justice nonprofit organizations in the Twin Cities in Minnesota He has presented to Restorative Justice groups in prisons is a trainer for the MNCOSA program run by the MN Department of Corrections and is involved in training volunteers for other non profit community Restorative Justice organizations His passion for restorative justice using the circle process is infectious and his engaging presentations and workshops are inclusive and humanizing Date November 23 Register for November 23rd Community Building Circle Caucus It s not just a hypothetical Caucus we all know what it is but how often do we ask ourselves How can I use caucus effectively in a mediation session Join us in this two hour workshop to learn how to use caucus as an effective tool in mediation Through lecture group role play and reflection we will delve into the sometimes mysterious world of caucus Date Monday November 16 2015 6 00 pm 8 00 pm Register for Caucus It s not just a hypothetical Raising Aspirations Facilitating for Deeper Resolution Identify the values and principles such as positive intention perspective taking authenticity and personal responsibility that underlie the field of conflict resolution Learn to engage these values and principles in the mediation process Date TBA Role Play Skills Practice This two hour workshop will hone your core mediation skills You will participate in interactive skill building activities and get individualized feedback from the trainer on how to more effectively apply these skills This workshop is an in depth interactive training for advanced mediators looking to take their skills to a new level Date Thursday December 3 2015 6 00 pm 8 00 pm Register for Role Play Skills Practice What about HIGH conflict Go beyond basic mediation skills and learn what to do about the CONFLICT This workshop is for mediators who want to improve their skills by learning how to deal with high conflict and emotionally difficult situations including anger hostility sadness repetitiveness and bullying tactics Attorneys social workers and other professionals will also benefit from learning how best to work with clients who are upset Prerequisite 30 hour civil mediation training 3 hours of continuing education credits Guest trainer Janet Rowles Janet has a Certificate in Dispute Resolution from Hamline School of Law Alternative Dispute Resolution Institute Bachelor of Arts degree from Colorado College and additional trainings in transformative mediation eldercare mediation circle keeping and social inclusion method for bullying in schools Volunteer mediator for Conflict Resolution Center since 2003 and board member from 2004 2010 Location Conflict Resolution Center Date February 18 2015 6 00 9 00 p m Price 55 00 for CRC volunteers and community mediators Register for What about HIGH conflict Continuing Education Webinars Dates See Specific Training Price Free for CRC volunteers Webinar Terminating Mediation When parties spook time to terminate Terminating a mediation session is a tough decision to make There are a number of best practices that can help mediators make this decision during a mediation session Join us in this one hour webinar to learn when to terminate when to work on bringing the parties back to the mediation table how to let parties know a session is being terminated and what follow up is necessary after terminating a mediation session Date Friday November 13 2015 12 00 pm 1 00 pm Register for Webinar Terminating Mediation Webinar Who What Where and When Constructing a balanced lasting written agreement Learn how to guide parties to commitment clarity context and completeness in their agreement Date Friday December 4 2015 12 00 pm 1 00 pm Register for Webinar Who What Where and When Constructing a balanced lasting written agreement Customized Trainings Any of our regularly scheduled trainings can be customized for your organization or business We also offer customized trainings that can be tailored to specific needs Call CRC at 612 822 9883 for more information Dates We schedule customized trainings based on your schedule and what works best for your organization Prices A full day customized training is 2 000 a half day is 1 000 and two hours is 500 Special rates are available for nonprofits and other organizations that are not able to afford these fees Our customized trainings are categorized into three groups School Staff and Administrator Trainings Workplace and Community Trainings Management and Leadership Trainings Trainings for Schools Trainings for Staff and Students CRC offers training for all members of the school community Training for staff and teachers includes topics such as restorative discipline basic communication skills mediation conflict prevention handling strong emotions creating a problem solving classroom and much more For students CRC conducts a ten week conflict resolution curriculum The program titled Words WorK teaches youth communication relationship problem solving and leadership skills School Based Services CRC provides restorative mediation Circles conflict consulting and conflict resolution programing in public and private schools The goal of these services is increased student conflict resolution and problem solving skills more positive school community reduced disciplinary action and improved attendance and grades Comprehensive Conflict Resolution Services CRC recommends that schools undertake the most comprehensive package of services that is feasible The more comprehensive the conflict resolution programing the more quickly and thoroughly the school community adopts a restorative and productive approach to addressing school conflict and building an inclusive community Trainings for the Workplace and Community Communication Skills at Work Regardless of your job or workplace success depends on good communication skills These improve efficiency prevent conflict enhance sales and customer satisfaction strengthen the workplace and more Participants will learn how to make the best of the communication skills they already have while learning new skills to help them maximize their potential Conflict Consulting Discover how conflict consulting can help you develop constructive strategies and action plans to effectively manage conflict in your workplace Conflict consultation can be used in almost any dispute and can help you get clarity in moving towards a solution Conflict Management 101 Everyone has some conflict in their life Would you like to more effectively manage conflict Participants will learn about the nature of conflict how to get their needs met without damaging relationships assertive communication how to quickly and effectively get to the heart of the matter and much more Constructive Problem Solving Skills Have you ever felt stressed or overwhelmed by a conflict Have you ever been unable to get your coworkers to work together effectively Do personality conflicts disrupt your organization If so this course may be for you Participants will learn how to asses a problem determine the appropriate response and develop skills to apply a variety of problem solving techniques Courageous Conversations Class Based on the Harvard Negotiation Project s seminal work Difficult Conversations this workshop makes accessible groundbreaking research on the role of perception assumption feelings and identity in difficult conversations It provides both a fascinating theoretical explanation of what makes some conversations so difficult and the tools for how to work with these dynamics so that difficult conversations can become courageous conversations Interest Based Negotiation Interest based negotiation is at the heart of all effective conflict resolution and problem solving Whether you are interested in enhancing your negotiation mediation or problem solving skills this is the course for you It will cover the four basic principles of interest based negotiation separate the people from the problem focus on the interests invent options for mutual gain and look at objective criteria Introduction to Mediation Have you heard of mediation Not sure what it is Not sure what a mediator does Mediation is a voluntary process in which a third party helps people in conflict resolve

    Original URL path: http://www.crcminnesota.org/training-opportunities/training-catalog/ (2016-02-13)
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  • Recent Training Clients | Conflict Resolution Center - Minnesota :: Conflict Resolution Center - Minnesota
    clients include Alliance for Youth Promise Fellows AmeriCorps VISTA Blue Cross Blue Shield of Minnesota Center for Transportation Studies Dorsey Whitney LLP Faegre Baker Daniels Attorneys and Counselors at Law Harvest Prep The Link Metro Center for Independent Living Midwest Community Development Minneapolis Public Schools Minnesota Alliance with Youth Minnesota Council of Non Profits Minnesota Council on Family Relations Minnesota Life College Mississippi River Green Team Young Leaders MPS Engagement

    Original URL path: http://www.crcminnesota.org/training-opportunities/recent-clients/ (2016-02-13)
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  • Books | Conflict Resolution Center - Minnesota :: Conflict Resolution Center - Minnesota
    Apr 10 2012 CRC has published a new book for those wishing to help others resolve conflict All proceeds support CRC This book is available at our office for 26 00 including taxes To purchase this book and have it mailed to you choose the BUY NOW button The Pay Pal price is 26 00 plus 5 00 shipping More books about Mediation The Mediator s Handbook Revised Expanded Fourth Edition By Jennifer E Beer Caroline C Packard and Eileen Stief Nov 13 2012 CRC uses this handbook in our 30 Hour Civil Mediation Trainings Open Space Technology A User s Guide By Harrison Owen Apr 1 2008 The Little Book of Restorative Justice by Howard Zehr Jan 1 2002 One of the series of The Little Books of Justice Peacebuilding Listening the Forgotten Skill Burley Allen Madelyn 1982 Relationship Conflict Conflict in Parent Child Friendship and Romantic Relationships Canary Dan William R Cupach and Susan J Messman 2005 Beyond Reason Fisher Roger and Daniel Shapiro 2005 Emotional Intelligence Why it can matter more than IQ Goleman Daniel 1995 Difficult Conversations Heen Sheila Douglas Stone and Bruce Patton 1999 Conflict Coaching Conflict Management Strategies and Skills for the Individual Jones

    Original URL path: http://www.crcminnesota.org/training-opportunities/book-for-sale/ (2016-02-13)
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  • Satellite Offices | Conflict Resolution Center - Minnesota :: Conflict Resolution Center - Minnesota
    Our Mailing List CRC Brochure Contact Us Directions Our Services About Mediation Community Mediation School Mediation Court Mediation Youth and Restorative Justice Consulting Facilitation Arbitration Public Policy Volunteering Education Training 2016 Training Events Calendar CRC Training Course Catalog Recent Training Clients Books Satellite Offices St Cloud Duluth News 2014 Innovation Award Video CRC in the News Newsletters Satellite Offices coming soon Upcoming Events and Trainings Give a Gift Taste of

    Original URL path: http://www.crcminnesota.org/satellite-offices/ (2016-02-13)
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