archive-org.com » ORG » C » CWWGA.ORG

Total: 213

Choose link from "Titles, links and description words view":

Or switch to "Titles and links view".
  • Columbus Water Works
    accepted Cash and checks also Walk in service is available 9 00am 5 00pm daily except holidays and weekend Drive through service is available 8 00am 5 00pm daily except holidays and weekends After business hour payments may be made at three conveniently located night depository payment drops at the Veterans Parkway office You may also make a payment at any CB T Bank location for a complete list of

    Original URL path: http://www.cwwga.org/plaintext/customerservice/inperson.aspx (2016-05-01)
    Open archived version from archive


  • Columbus Water Works
    hygiene and cavity prevention State regulations allow for a maximum of 4 milligrams of fluoride per liter of water mg L CWW s fluoride level typically runs at less than 1 mg L My water appears discolored or cloudy or sometime has a strange odor What should I do Check other faucets in your home or business to see if the problem is coming from all of your taps or just a particular one You may also want to see if your neighbors are having similar issues this could indicate whether it is a problem within the system or isolated to your home Often if the problem is at the kitchen faucet it may be the sink trap that s causing the odor and not the water You can take a glass of water and move away from the sink to see if the odor is still there If not it was likely the sink trap Cloudy or discolored water can be caused by a variety of things Sediment in distribution lines sometimes gets stirred up if a water line is disturbed because of a break or through firefighting Let the water run for at least a minute to see if it clears up This will flush out any sediment if that s the problem If the problem is corrision from your private plumbing system in your home or business running the water for a few minutes should also clear it up However if you didn t catch it in time and have stained laundry as a result CWW can provide a decolorizing agent to remove the stains If none of this solves the problem it could be your pipes many older homes have galvanized iron pipes that cause discoloration While CWW is only responsible for the pipes up to

    Original URL path: http://www.cwwga.org/plaintext/customerservice/drinkingwaterconcerns.aspx (2016-05-01)
    Open archived version from archive

  • Columbus Water Works
    system owned and operated by CWW consists of the pipes and other infrastructure hydrants valves etc located in the public rights of way Water lines and other water system fixtures located on private property are the responsibility of the property owner unless an asement has been obtained CWW s automated computer system does a check before each bill is sent out to determine if the amount of consumption reported is within the normal range for this location based on past usage If the amount seems unusual a re reading of the meter may take place If your monthly bill has a noticeable increase in consumption for which you can t account you should Check your premises for leaks Remember that you as the customer are responsible for all water passing through the water meter so repairing leaks on your side of the meter will save you from paying for water you may not be using If you are unable to locate the cause of increased water usage please call one of our Customer Service Representatives who can arrange for a service technician to visit and assist you in determining the source of the problem If a piping or fixture problem is identified contact the plumber of your choice to have the repairs made Bring repair receipts to our Customer Service Department and an appropriate adjustment may be made to your account Repair bills must have name address date of repair and identify repairs made to receive a possible leak adjustment Some Helpful Hints If you suspect a leaky toilet put a few drops of food coloring in the tank the upright back portion of the toilet and wait several hours If the food coloring appears in the water in the toilet bowl there is a leak To check for a

    Original URL path: http://www.cwwga.org/plaintext/customerservice/questionsaboutyourmeter.aspx (2016-05-01)
    Open archived version from archive

  • Columbus Water Works
    prevent homeowners and businesses from landscaping their property but to encourage a reduced use of water in support of projected future water demands On June 2 2010 the Georgia Water Stewardship Act went into effect It allows daily outdoor watering for purposes of planting growing managing or maintaining ground cover trees shrubs or other plants only between the hours of 4 p m and 10 a m by anyone whose water is supplied by a water system permitted by the Environmental Protection Division The following outdoor water uses also are allowed daily at any time of the day by anyone Commercial agricultural operations as defined in Code Section 1 3 3 Capture and reuse of cooling system condensate or storm water in compliance with applicable local ordinances and state guidelines Reuse of gray water in compliance with Code Section 31 3 5 2 and applicable local board of health regulations adopted pursuant thereto Use of reclaimed waste water by a designated user from a system permitted by the Environmental Protection Division to provide reclaimed waste water Irrigation of personal food gardens Irrigation of new and replanted plant seed or turf in landscapes golf courses or sports turf fields during installation and for a period of 30 days immediately following the date of installation Drip irrigation or irrigation using soaker hoses Hand watering with a hose with automatic cutoff or handheld container Use of water withdrawn from private water wells or surface water by an owner or operator of property if such well or surface water is on said property Irrigation of horticultural crops held for sale resale or installation Irrigation of athletic fields golf courses or public turf grass recreational areas Installation maintenance or calibration of irrigation systems or Hydroseeding To view the Georgia Environmental Protection Division web site click

    Original URL path: http://www.cwwga.org/plaintext/customerservice/outdoorwateruseschedule.aspx (2016-05-01)
    Open archived version from archive

  • Columbus Water Works
    Planning Employee Services Finance Information Technology Communications Security and Safety Reports Fort Benning Contact Us Social Media Blog Loading Questions About Leaks What do I do if I see and or want to report a leak in the street If I have a leak on my side of the meter can I get my bill adjusted Q What do I do if I see and or want to report a leak in the street A Please call CWW s Customer Service Department at 706 649 3400 Back To Top Q If I have a leak on my side of the meter can I get my bill adjusted A Bring repair receipts to our Customer Service Department and an appropriate adjustment may be made to your bill Repair bills must include the following date location and work performed to repair the leak Back To Top Customer Service Your Account Rates Fees New Service Disconnecting Transferring Payment Options Customer Information FAQs Click here to go back to FAQs home page CALL BEFORE YOU DIG Whether you are planning to do it yourself or hire a professional smart digging means calling 811 before each job learn more EDUCATIONAL RESOURCES Play games and find

    Original URL path: http://www.cwwga.org/faq/customerservice/faqsleaks.aspx (2016-05-01)
    Open archived version from archive

  • Columbus Water Works
    locate our connections The owner of the property must locate or hire a plumber to locate lines or connections on private property Call before you dig at 1 800 282 7411 to locate all utility lines Back To Top Q Can I make a partial payment on a bill A Minimum payments are accepted if the bill is not past due Back To Top Q Do you require a deposit for water service A A deposit may not be required however a 25 connection fee will appear on your first bill Back To Top Q Is there a fee for making a payment over the phone or CWW Web A There is not a charge from CWW to use this service In the event that an electronic check is returned an NSF fee of 30 00 and an electronic handling fee of 3 00 will be charged Back To Top Q How can I pay my bill A There are multiple options for making a bill payment Click here to find out more Back To Top Q My water is off and I don t know why What should I do A First check to make sure your bill has been paid Call a Customer Service representative at 706 649 3400 Back To Top Q How can I find out the balance due on my account A You can visit our eTAP online system by clicking here or calling our eTAP phone service at 706 649 3311 You may also call a Customer Service Representative at 706 649 3400 during business hours Back To Top Q Is there a charge to get someone to turn off my water temporarily A There is not a charge for a temporary disconnection Back To Top Q What do I do if I feel my bill is higher than normal A If your monthly bill has a noticeable increase in consumption for which you can t account you should Check your premises for leaks Remember that you as the customer are responsible for all water passing through the water meter so repairing leaks on your side of the meter will save you from paying for water you may not be using If you are unable to locate the cause of increased water usage please call one of our Customer Service Representatives who can arrange for a service technician to visit and assist you in determining the source of the problem When the problem is identified contact the plumber of your choice to have the repair made Bring repair receipts to our Customer Service Department and an appropriate adjustment may be made to your account Bill must include the following date repair location and work performed to repair the leak Back To Top Q How often are meters read and bills mailed A Previously residential and commercial meters were read every other month The usage was then divided in two to determine the amount of water used half of the water used was billed the

    Original URL path: http://www.cwwga.org/faq/customerservice/faqsbillingquestions.aspx (2016-05-01)
    Open archived version from archive

  • Columbus Water Works
    regulations allow for a maximum of 4 milligrams of fluoride per liter of water mg L CWW s fluoride level typically runs at less than 1 mg L Back To Top Q My water is cloudy or has a strange odor sometimes What can I do A Check other faucets in your home or business to see if the problem is coming from all of your taps or just a particular one You may also want to see if your neighbors are having similar issues this could indicate whether it is a problem within the system or isolated to your home Often if the problem is at the kitchen faucet it may be the sink trap that s causing the odor and not the water You can take a glass of water outside to see if the odor is still there Cloudy or discolored water can be caused by a variety of things Sediment in distribution lines sometimes gets stirred up if a water line is disturbed because of a break or through firefighting Let the water run for at least a minute to see if it clears up This will flush out any sediment if that s the problem If the problem is rust running the water for a few minutes should also clear it up However if you didn t catch it in time and have stained laundry as a result CWW can provide a decolorizing agent to remove the stains If none of this solves the problem it could be your pipes many older homes have galvanized iron pipes that cause discoloration While CWW is only responsible for the pipes up to the water meter we ll be happy to test your water if you have concerns and possibly make recommendations on how to solve the problem

    Original URL path: http://www.cwwga.org/faq/customerservice/faqswaterquality.aspx (2016-05-01)
    Open archived version from archive

  • Columbus Water Works
    Why do I need an engineer to design a water and sewer system Can you accept less than a 20 foot easement Will you share your easement with another utliity What clearance do you require on your water sewer lines Q How do I get water and sewer lines located prior to performing work A Call utility protection center 72 hours before digging at 1 800 282 7411 or visit their website Back To Top Q Why is there a sewer tap fee and what does it cover A The tap fee covers the cost for the construction of the sewer tap Back To Top Q How can I find my sewer tap A Contact the CWW Engineering Department at 706 649 3400 Back To Top Q Can my plumber tie into my existing sewer line A There are two ways of tying into an existing sewer CWW can make the tap or a certified utility contractor can make the tap under the inspection of CWW Back To Top Q When do I have to use DIP ductile iron pipe on the sewer line A When the line is deeper than 14 feet or less than 3 feet deep Back To Top Q Why do I need an engineer to design a water and sewer system A It is required by CWW and per Georgia Environmental Protection Division delegated authority Back To Top Q Can you accept less than a 20 foot easement A A 20 foot easement is standard for CWW but due to extenuating circumstances this may vary on a case by case basis Back To Top Q Will you share your easement with another utliity A Water and sewer easements are dedicated easements that cannot contain other utilities Back To Top Q What clearance do you require

    Original URL path: http://www.cwwga.org/faq/customerservice/faqssewer.aspx (2016-05-01)
    Open archived version from archive



  •