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  • Columbus Water Works
    various facilities have long been recognized by the water and wastewater industry at the national and state level for operational excellence CWW has also received numerous awards for its fiscal responsibility labor practices community and educational outreach Below is a complete list of awards we have received since 2010 2016 2016 Awards More 2015 2015 Awards More 2014 2014 Awards More 2013 2013 Awards More 2012 2012 Awards More 2011

    Original URL path: http://www.cwwga.org/bios/aboutus/awards.aspx (2016-05-01)
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  • Columbus Water Works
    to Columbus Water Works Main Office click here For driving directions to the North Columbus Water Resource Facility click here For driving directions to the South Columbus Water Resource Facility click here For directions to the Service Center click here About Us Who We Are CWW Mission and Vision Board of Water Commissioners Executive Staff Strategic Plan History Awards Directions CALL BEFORE YOU DIG Whether you are planning to do

    Original URL path: http://www.cwwga.org/plaintext/aboutus/directions.aspx (2016-05-01)
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  • Columbus Water Works
    satisfying our customers through courteous and fair treatment Our customer service professionals are your neighbors and friends in the community and welcome the opportunity to assist you We hope this section helps you find the answers to your questions and provides you with useful information about your service If you require additional assistance please do not hesitate to contact us Click Here to contact us Customer Service Your Account Rates

    Original URL path: http://www.cwwga.org/plaintext/customerservice/customerservice.aspx (2016-05-01)
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  • Columbus Water Works
    due Access your account information online by clicking here Water meters for residential and commercial accounts are read every other month The first bill sent during the two month cycle reflects half of the actual usage On the second monthly bill of the cycle the other half of the metered usage is charged The sample bill to the left explains the different areas of the bill To view larger image

    Original URL path: http://www.cwwga.org/plaintext/customerservice/youraccount.aspx (2016-05-01)
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  • Columbus Water Works
    questions please do not hesitate to contact us Monthly Meter Charge Based on Meter Size More Water Volume Charge Per CCF More Wastewater The charge for sanitary sewer service wastewater which appears on the monthly water bill is based on the actual cost to CWW to collect and treat wastewater from your home or business This cost is applied to 100 of the metered water consumption with the exception of single family dwelling residential accounts where the rate is not applied to anything greater than 15 CCF monthly Separate lawn sprinkler meter usage is excluded from the wastewater fee since this water is applied to the ground and does not go from the pipes in your home or business into the wastewater collection for treatment More Combined Sewer Overflow CSO Charge The charge for Combined Sewer Overflow CSO which appears on the monthly water bill is for the operation and maintenance of the Uptown Park and South Commons treatment facilities More Water Tap Charges Sewer Tap Charges and Sewer Availability Fee Below are Water Tap Charges Sewer Tap Charges and Sewer Availability Fees which apply to new connections Information about these fees are listed below More Service Charges In addition

    Original URL path: http://www.cwwga.org/bios/customerservice/ratesfees.aspx (2016-05-01)
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  • Columbus Water Works
    Media Blog Loading New Service New to Columbus Welcome We look forward to serving you To establish new water and sewer service you may call during normal business hours 706 649 3400 or come in person to our business office at 1421 Veterans Parkway and speak with a Customer Service Representative Important information about establishing new service with CWW Please allow up to 24 hours for connection If application is made by 2 00 p m same day service may be provided A deposit may not be required however a 30 connection fee will appear on your first bill Please note that a responsible party must be present at the property in order for service to be turned on To protect the interior of your home or business from water damage please check to make sure that all indoor faucets including the connection to the icemaker for your refrigerator are turned off before service is connected For information on Columbus Water Works Low Income Credit Program click here Customer Service Your Account Rates Fees New Service Disconnecting Transferring Payment Options Customer Information FAQs CALL BEFORE YOU DIG Whether you are planning to do it yourself or hire a professional smart

    Original URL path: http://www.cwwga.org/plaintext/customerservice/newservice.aspx (2016-05-01)
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  • Columbus Water Works
    already a Columbus Water Works customer and need to transfer your service to a new address within our service area please call our office one working day 24 hours prior to your move to arrange for a final water bill at your current address Please remember to make arrangements for connection of the water service at your new address one working day prior to the day you need water service In most cases you do not need to visit our office to transfer water service A 30 transfer fee will be applied to your bill Moving outside our service area Please call our office one working day 24 hours prior to your move to arrange to have service discontinued and to have a final water bill prepared for your current address Are you renting If you are renting you may be responsible for the payment of your monthly water bill The owners of the property should make these arrangements with you before you move in If you are responsible for payment of your monthly bill a copy of your rental leasing agreement may be required Customer Service Your Account Rates Fees New Service Disconnecting Transferring Payment Options Customer Information FAQs

    Original URL path: http://www.cwwga.org/plaintext/customerservice/disconnectingtransferringservice.aspx (2016-05-01)
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  • Columbus Water Works
    Information Payment Arrangements Please remember that your water bill is due when received Prompt payment is critical to ensuring all customers can continue to receive the most cost effective service possible However Columbus Water Works also recognizes that situations may arise that may make on time payment of your bill difficult or impossible You may request an extension using eTAP online or eTAP by phone 1 855 748 1350 A customer service representative is also available at 706 649 3400 Disconnection If your water service is temporarily discontinued for lack of payment a delinquent fee will apply to the outstanding balance Please note that a responsible party must be present at the property in order for service to be restored Water service will be restored on the same day that service was disconnected for non payment provided full payment is received by 2 p m You must contact customer service to have service restored at 706 649 3400 If payment is received after 2 p m service will be restored on the next business day Returned Checks If a written check is returned the check and all applicable charges will need to be paid at CHECKCARE systems located at 153 Smithville Church Road 200 or Post Office Box 9620 Warner Robins GA 31905 9620 Telephone number is 1 800 848 1906 Electronic Checks returned for insufficient funds and all applicable fees and billed balance returned for insufficient funds ust be paid at the Columbus Water Works office located at 1421 Veterans Parkway A small handing fee will be charged If water services are interrupted for a returned check or electronic check full payment of the check applicable fees and the billed balance must be paid prior to restoration of service Only cash money order or credit debit card will be

    Original URL path: http://www.cwwga.org/plaintext/customerservice/paymentoptions.aspx (2016-05-01)
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