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  • RAISE Article Details
    resolve disagreements about special education and early intervention programs CADRE Resources Home CADRE Continuum Literature Database For Family Members Español Additional Resources For Mediators IDEA Legal Locate Professionals Locate Trainers Preparing for Dispute Resolution Processes Research Evaluation State Information Systems Design Training Resources Part C Early Intervention CADRE Products State Dispute Resolution Resource Showcase Parent Dispute Resolution Resource Showcase CADRE Webinars Calendar This document does not offer formal policy guidance from the Office of Special Education Programs at the United States Department of Education Subscribe to The CADRE Caucus WHAT S CADRE CAUCUS Share CADRE Tweet This site is funded by Subscribe to CADRE s Practitioner List Serve WHAT S PRACTITIONER LIST SERVE RAISE Article Details Email this Print this ARTICLE INFORMATION Title Consumer perceptions of alternative dispute resolution mechanisms in financial transactions Publication Date June 2004 Authors Devasagayam R DeMars J Source Journal of Financial Services Marketing Volume 8 Issue 4 Pages 378 387 Abstract This research examines consumer perceptions of choices of alternative dispute resolution mechanisms ADRM in resolving financial services and product dissatisfaction The paper begins with a detailed analysis of various dispute resolution mechanisms available to customers and firms in the United States It then proceeds

    Original URL path: http://www.directionservice.org/cadre/raisedetails.cfm?id=1159 (2016-02-09)
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  • RAISE Article Details
    Dispute Resolution Practices in Special Education Publication Date 2004 Authors Mueller Tracy G Source UCSB Ph D in Education Abstract Abstract Conflict between parents of children with disabilities and school districts has become a national topic of concern Parents and districts are continuing to rely on due process hearings to resolve conflict This practice is emotionally and financially exhausting and leaves no room for collaboration Because the relationship between parents and school members is so important to a child s education this dilemma is worrisome Using a multiple case study method this study explored two school districts that implemented a systems change to institute a lower level of parent school conflict that reduced reliance on hearings or mediation Interviews observations and document analysis findings indicated leadership at both districts contributed to the changes and ultimately the institutionalization of a proactive system Nine categories were identified as indicators of system practices that promote positive parent school relations These include 1 Communication 2 Trust 3 Professional development and Parent education 4 Support 5 Partnership 6 Resource creativity 7 Educational services 8 Legal practices and 9 Alternative dispute resolution This study illustrates the importance of effective leadership and proactive systems practices Findings indicate conflict between parents and school districts can be resolved without having to go to exhaustive litigation battles Additionally this study shows the potential for moving a district from a litigious climate to one that fosters the parent school partnership Relevant literature on special education law parent school relations conflict prevention alternative dispute resolution and leadership will be presented and discussed Conclusion This study indicates there is hope for school districts to improve their relations with parents decrease their hearing rates and improve their overall system Given the important role leadership played in these two districts it appears administrators should be

    Original URL path: http://www.directionservice.org/cadre/raisedetails.cfm?id=1552 (2016-02-09)
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  • RAISE Article Details
    IDEA Legal Locate Professionals Locate Trainers Preparing for Dispute Resolution Processes Research Evaluation State Information Systems Design Training Resources Part C Early Intervention CADRE Products State Dispute Resolution Resource Showcase Parent Dispute Resolution Resource Showcase CADRE Webinars Calendar This document does not offer formal policy guidance from the Office of Special Education Programs at the United States Department of Education Subscribe to The CADRE Caucus WHAT S CADRE CAUCUS Share

    Original URL path: http://www.directionservice.org/cadre/raisedetails.cfm?id=1225 (2016-02-09)
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  • RAISE Article Details
    For Mediators IDEA Legal Locate Professionals Locate Trainers Preparing for Dispute Resolution Processes Research Evaluation State Information Systems Design Training Resources Part C Early Intervention CADRE Products State Dispute Resolution Resource Showcase Parent Dispute Resolution Resource Showcase CADRE Webinars Calendar This document does not offer formal policy guidance from the Office of Special Education Programs at the United States Department of Education Subscribe to The CADRE Caucus WHAT S CADRE

    Original URL path: http://www.directionservice.org/cadre/raisedetails.cfm?id=1189 (2016-02-09)
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  • RAISE Article Details
    Family Members Español Additional Resources For Mediators IDEA Legal Locate Professionals Locate Trainers Preparing for Dispute Resolution Processes Research Evaluation State Information Systems Design Training Resources Part C Early Intervention CADRE Products State Dispute Resolution Resource Showcase Parent Dispute Resolution Resource Showcase CADRE Webinars Calendar This document does not offer formal policy guidance from the Office of Special Education Programs at the United States Department of Education Subscribe to The

    Original URL path: http://www.directionservice.org/cadre/raisedetails.cfm?id=1234 (2016-02-09)
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  • RAISE Article Details
    Mediators IDEA Legal Locate Professionals Locate Trainers Preparing for Dispute Resolution Processes Research Evaluation State Information Systems Design Training Resources Part C Early Intervention CADRE Products State Dispute Resolution Resource Showcase Parent Dispute Resolution Resource Showcase CADRE Webinars Calendar This document does not offer formal policy guidance from the Office of Special Education Programs at the United States Department of Education Subscribe to The CADRE Caucus WHAT S CADRE CAUCUS Share CADRE Tweet This site is funded by Subscribe to CADRE s Practitioner List Serve WHAT S PRACTITIONER LIST SERVE RAISE Article Details Email this Print this ARTICLE INFORMATION Title Testing models of justice and trust A study of mediation in child dependency disputes Publication Date March 2004 Authors Ashford J B Faith R L Source Social Work Research Volume 28 Issue 1 Pages 18 27 Abstract This study randomly assigned 200 parents to mediation facilitated by master s level social workers or to pretrial conferences guided by judges to examine the effects of the dispute resolution methods on the attitudes of parents in child dependency disputes The study also examined theories from the psychology of justice and trust literature for predicting the attitudes of the parents regarding their dissatisfaction

    Original URL path: http://www.directionservice.org/cadre/raisedetails.cfm?id=1160 (2016-02-09)
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  • RAISE Article Details
    State Dispute Resolution Resource Showcase Parent Dispute Resolution Resource Showcase CADRE Webinars Calendar This document does not offer formal policy guidance from the Office of Special Education Programs at the United States Department of Education Subscribe to The CADRE Caucus WHAT S CADRE CAUCUS Share CADRE Tweet This site is funded by Subscribe to CADRE s Practitioner List Serve WHAT S PRACTITIONER LIST SERVE RAISE Article Details Email this Print this ARTICLE INFORMATION Title Which way to true justice Appropriate dispute resolution ADR and adversarial legalism Publication Date 2004 Authors Nelson D W Source Nebraska Law Review Volume 83 Pages 167 178 Abstract Adaptation from lectures at the University of Nebraska College of Law November 19 20 2003 Recently a former law student of mine sent me a book titled Adversarial Legalism The American Way of Law by Robert A Kagan Professor of Law and Political Science at the University of California at Berkeley Professor Kagan coined a new term adversarial legalism which means policymaking policy implementation and dispute resolution through lawyer dominated litigation Professor Kagan defines adversarial legalism as a method of policymaking and dispute resolution with two salient characteristics In addition to the suggestions already commented upon Appropriate

    Original URL path: http://www.directionservice.org/cadre/raisedetails.cfm?id=1152 (2016-02-09)
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  • RAISE Article Details
    Continuum Literature Database For Family Members Español Additional Resources For Mediators IDEA Legal Locate Professionals Locate Trainers Preparing for Dispute Resolution Processes Research Evaluation State Information Systems Design Training Resources Part C Early Intervention CADRE Products State Dispute Resolution Resource Showcase Parent Dispute Resolution Resource Showcase CADRE Webinars Calendar This document does not offer formal policy guidance from the Office of Special Education Programs at the United States Department of Education Subscribe to The CADRE Caucus WHAT S CADRE CAUCUS Share CADRE Tweet This site is funded by Subscribe to CADRE s Practitioner List Serve WHAT S PRACTITIONER LIST SERVE RAISE Article Details Email this Print this ARTICLE INFORMATION Title Stepping back through the looking glass Real conversations with real disputants about institutionalized mediation and its value Publication Date 2004 Authors Welsh N A Source Ohio State Journal on Dispute Resolution Volume 19 Issue 2 Pages 574 678 Abstract Seventy interviews were conducted with parents and school district officials involved in 14 of the 17 cases scheduled to be mediated by Pennsylvania Special Education Mediation Services in November and December 2000 Pre and post mediation interviews were conducted with both parent and school official for 12 cases Follow up interviews

    Original URL path: http://www.directionservice.org/cadre/raisedetails.cfm?id=1045 (2016-02-09)
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