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  • Press Releases
    have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption of online payments Providers are now seeking ways to incrementally collect more payments due from patients as well as speeding up the rate of collections This white paper shows why patient centric approaches to online payment portals are important complements to traditional provider centric approaches HFMA Business Profiles Optum Enabling Transformative Change Elena White vice president of risk quality and network solutions for Optum discusses how healthcare providers can leverage data and technology as they enable risk in their organization HFMA

    Original URL path: http://www.hfma.org/Content.aspx?id=8788 (2016-02-10)
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  • Patient Financial Communications
    Our newsletters offer targeted articles with technical how to details and thought provoking insights from healthcare finance leaders and industry experts HFM Healthcare Finance Blog What Are They Thinking Get the perspectives of leading healthcare finance professionals on today s hottest issues Buying Decisions Buyer s Resource Guide Information about leading vendors helps your buying decisions Forums HFMA s Forums CFO Legal Regulatory Payment Reimbursement Revenue Cycle Networking Events Free for Forum Members Forum members can network during live webinars or access a library of past webinars on topics such as ICD 10 implementation CMS audits bundled payment charity care KPIs and more Tools Ready to Use An ever expanding collection of spreadsheets policies job descriptions checklists and more that you can adopt and adapt Expert Insight From the Source Forum members can submit vexing questions to a panel of experts using our Ask the Expert service Careers Career Center Job Bank Certification CRCR CHFP Certified Specialist Business Intelligence CSBI Certified Specialist Physician Practice Management CSPPM Certified Specialist Managed Care CSMC Certified Specialist Accounting Finance CSAF FHFMA Subscribe to Career Opportunities HFMA Careers Your source for employment solutions Resources Job Bank Find new employment opportunities or reach out to qualified candidates Certification Expand Your Knowledge Distinguish yourself as a leader among your peers and advance your career by earning certification in our healthcare finance programs Marketplace HFMA s MAP Buyer s Resource Guide Search the Guide HFMA Resource Library Case Study Promotion Get Listed Peer Review Products Services HFMA Business Profiles Advertising Solutions Sponsorship Opportunities Evaluated Products Services Peer Review Get an objective third party evaluation of products and services used in the healthcare finance workplace Revenue Cycle MAP App MAP App is a web based application that helps organizations improve revenue cycle performance based on industry standard metrics called MAP Keys Purchasing Buyer s Resource Guide Find suppliers and products in this comprehensive vendor directory for healthcare finance professionals Industry Initiatives Meet the HFP Team The Value Project About Physician Engagement Alignment Report Acquisition Affiliation Strategies Strategies for Reconfiguring Cost Structure Healthcare Dollars Sense About Price Transparency Patient Financial Communications Medical Account Resolution Patient Financial Communications Adopter Recognition Program About HFMA s Patient Financial Communications Training Program Consumer Guide to Healthcare Prices Patient Friendly Billing e Bulletin HFMA s MAP About MAP Keys MAP Keys Compliant Program MAP App MAP Awards MAP Event Physician Practice Resources Patient Friendly Billing Project Payer Resources Policy Perspectives Principles Practices Board Research Trends Best Practices Healthcare Dollars Sense Guidance for understanding and communicating about the price of health care Managing the Transition to Value Value Project Reports Transformation toward value based healthcare is reshaping the delivery of care patient expectations and payment structures Measure Apply Perform HFMA s MAP Improve your revenue cycle performance through standard metrics peer comparison and successful practices Patient Financial Communications Featured Content As consumers pay more out of their own pockets for their health care interactions about financial matters are more important than ever Here s how your

    Original URL path: http://www.hfma.org/communications/ (2016-02-10)
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  • ANI Home
    Author Learn how innovative generative organizations are able to continuously create more impact on their customers employees and communities Keynote Presentations Eric Topol MD Cadiologist and Author Hear insights on the future of medicine as well as innovations that will be required to drive health solutions aimed at improving outcomes Keynote Presentations Healthcare Innovation Panel A discussion around the possibilities of using hospitals and clinics as learning laboratories to commercialize innovation Moderated by Joe Fifer President and CEO HFMA Session Spotlights Provider Sponsored Health Plan Analysis of Competitive Landscape Paul Keckley PhD will discuss the current status of provider sponsored risk activities and the success of provider sponsored health plans More Information Session Spotlights Finding a Better Way Toward Patient Centered Medicine Vivian Lee PhD MD MBA will discuss how the University of Utah has simultaneously re defined treatment success improved patient expectations and engagement and created real and measurable cost efficiencies More Information Session Spotlights Industry Trends and Credit Issues Martin Arrick will discuss the strategic shifts from fee for service to value based care and how that shift is leading institutions to focus less on volume and more on cost safety and quality outcomes and payment More Information Session Spotlights Getting to High Reliability Healthcare While Generating Positive ROI Mark Chassin MD will discuss a promising strategy to reach high reliability with the promising goal of efforts causing zero harm delivering health care without ever harming patients or healthcare workers More Information Session Spotlights Enabling Physicians to Deliver Value Based Care Sachin Jain MD will share strategies and examples to leverage health data to improve patient health Dr Jain s work uses the understanding of actual patient experiences and outcomes and applying that knowledge to improve care delivery through appropriate use of medications medication adherence and advancing medical

    Original URL path: http://www.hfma.org/ani/ (2016-02-10)
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  • Webinars
    costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption of online payments Providers are now seeking ways to incrementally collect more payments due from patients as well as speeding up the rate of collections This white paper shows why patient centric approaches to online payment portals are important complements to traditional provider centric approaches HFMA Business Profiles Optum Enabling Transformative Change Elena White vice president of risk quality and network solutions for Optum discusses how healthcare providers can leverage data and technology as they enable risk in their organization HFMA RESOURCE LIBRARY Payment Portals Can

    Original URL path: http://www.hfma.org/webinars/ (2016-02-10)
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  • HFM
    their options and proceed cautiously in meeting that challenge Shedding Light on Physician Performance Transparency Health systems of all sizes should focus on physician performance transparency to help improve patient experience boost revenue and reduce risk Using this information can help identify systemic problems and improve care Invest in Your Data How Clinical Mobility Solutions Liberate Data and Drive Cost Savings Smart point of care mobile solutions improve data accessibility and safeguard privacy reducing risk improving care and supporting claims for full payment How Streamlining Telecommunications Can Cut IT Expense New requirements driven largely by healthcare reform bring challenges to IT By streamlining telecom systems equipment and practices health systems can maximize efficiency Best Practice in Unbilled Account Management One Medical Center s Story A large academic medical center greatly reduced its unbilled accounts backlog by realigning automatic routing and improving interdisciplinary collaboration and data reporting transparency View the February 2016 Issue Featured Columns Embracing Healthcare Technology and Going Beyond The fact that technology is an essential element in the delivery and financing of health care today presents healthcare finance leaders techies and late adopters alike with numerous opportunities to step out of their comfort zones Healthcare Consumerism It s Not Just About the Revenue Cycle Healthcare finance leaders should consider the impact of consumerism on health care from a strategic perspective EHRs Long Term Vision Short Term Change When it comes to the adoption and use of electronic health records EHRs the long term vision from the Centers for Medicare Medicaid Services CMS hasn t changed but the approach surely will MACRA The Evolution of the Medicare Physician Payment System Continues The Medicare Access and CHIP Reauthorization Act of 2015 MACRA provides incentives for physician group practices to participate in alternative payment models APMs A Progress Check on 7 Aspects of CINs Much of the variation among today s CINs is tied to differences in the overall strategies of health systems that formed them The Continued Proliferation and Evolution of ACA Healthcare Delivery Reforms Changes are on the horizon for five major healthcare delivery reforms established by the Affordable Care Act ACA Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption of online payments Providers are now seeking ways to incrementally collect more payments due from patients as well as speeding up the rate of collections This white paper shows why patient centric approaches to online payment portals are important complements to traditional provider centric approaches HFMA Business Profiles Optum Enabling Transformative Change Elena White vice president of risk quality and network solutions for Optum discusses how healthcare providers can leverage data and technology as they enable risk in their organization HFMA RESOURCE LIBRARY Payment Portals Can Improve Self Pay Collections and Support Meaningful Use Increased electronic engagement between healthcare providers and patients provides significant opportunities for improving revenue cycle metrics and encouraging patients to access EHRs This article written by Apex Founder and CEO Brian Kueppers explores a number of strategies to create synergy between patient billing online payment portals and electronic health record EHR software to realize a

    Original URL path: http://www.hfma.org/hfm/ (2016-02-10)
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  • Healthcare Business News
    Senate Offers Latest Interoperability Plan Jan 21 A draft bipartisan electronic health record EHR interoperability bill released in the Senate this week could affect other interoperability initiatives Hospital Funded Medicaid Expansion Approved in Louisiana Jan 20 The recently approved Louisiana Medicaid expansion was enabled by extensive financial backing from the state s hospitals Patient Identifier Competition Launched Jan 19 A 1 million initiative to crowdsource a solution to the national patient identifier NPI challenge aims to break through longstanding political resistance on the issue Industry Has Successfully Transitioned to ICD 10 Leading Claims Firm Jan 15 A full calendar quarter of revenue cycle data indicate that the healthcare industry has successfully completed its transition to the ICD 10 coding sets according to the largest U S transaction processing firm CMS to Overhaul Meaningful Use Jan 13 In a sharp departure the Centers for Medicare Medicaid Services CMS is altering the focus of the federal electronic health record EHR incentive program CMS Aims to Limit Special Enrollments Jan 12 The Centers for Medicare Medicaid Services CMS is moving to limit special enrollment periods SEPs following increasing insurer concerns about widespread abuse of the provision First Next Generation ACOs Announced Jan 11 Twenty one organizations are the first to launch Next Generation accountable care organizations ACOs the Centers for Medicare Medicaid Services CMS announced Hospitals Raise Discharge Rule Cost Concerns Urge Delay Jan 7 Coming discharge planning requirements are nearly 10 times as costly as federal estimates and should be delayed by up to two years according to hospital advocates More Hospital M A in 2016 Ratings Agencies Jan 6 Both for profit and not for profit hospitals are expected to undertake more merger and acquisition M A activity in 2016 following an aggressive 2015 according to ratings agencies New Model to Fund Connections to Community Services Jan 5 Hospitals and health systems are urged to apply for 157 million in funding that the U S Department of Health and Human Services HHS is offering to test the first federal pay model linking patients to community services Congress Eases Meaningful Use Hardship Exemption Dec 23 Providers could soon have expanded access to hardship exemptions from 2015 Stage 2 meaningful use requirements under the federal electronic health record EHR incentive program due to one of the final legislative acts Congress took before adjourning for the year One Quarter of New ACA Sign Ups Auto Enrolled Dec 22 The federally operated health insurance marketplaces are well on their way to meeting their 2016 enrollment goal but many of those enrollees may pay more than necessary GAO Urges Site Neutral Payments Dec 21 Congress s investigative agency is urging expanded use of Medicare site neutral payments to combat what it sees as a trend toward increasing costs after hospitals acquire physician practices Contractors to Provide Two Midnight Guidance CMS Dec 17 Hospitals confused about a new physician exception to the Medicare short stay rule should seek clarification from contractors until regulators issue further details according to the Centers for Medicare Medicaid Services CMS Big Insurer Wins in Omnibus Tax Packages Dec 16 An end of the year federal spending bill known as the omnibus and a huge tax package included 32 billion in tax cuts for insurers among other provisions Page 1 of 9 Sponsored by Sponsored by HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts

    Original URL path: http://www.hfma.org/news/ (2016-02-10)
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  • E-bulletins
    and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption of online payments Providers are now seeking ways to incrementally collect more payments due from patients as well as speeding up the rate of collections This white paper shows why patient centric approaches to online payment portals are important complements to traditional provider centric approaches HFMA Business Profiles Optum Enabling Transformative Change Elena White vice president of risk quality and network solutions for Optum discusses how

    Original URL path: http://www.hfma.org/E-Bulletins/ (2016-02-10)
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  • Buyer's Resource Guide
    systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption of online payments Providers are now seeking ways to incrementally collect more payments due from patients as well as speeding up the rate of collections This white paper

    Original URL path: http://www.hfma.org/brg/ (2016-02-10)
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