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    to providers and l Page 1 of 1 Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer

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    posed by improper billing coding and pricing for pharmacy items hospital finance leaders should perform an audit of the pharmacy department s charge description master Self Auditing Is Smart Business Peforming self audits of claims and implementing the OIG s voluntary compliance program can help providers avoid audits by the government and other payers Tool Job Description Corporate Compliance Specialist Adapt this corporate compliance specialist job description for your facility Measuring the Financial Performance of Non Core Hospital Businesses Oftentimes non core businesses wind up being managed using incomplete operating statements with little focus on metrics Commercial Audits Around the Corner Centralized audit management and lean audit processes enhance the productivity and efficiency of a hospital s revenue cycle 10 Ways to Lower Recovery Audit Contractor RAC and Other Audit Costs and Improve Outcomes Centralized audit management and lean audit processes enhance the productivity and efficiency of a hospital s revenue cycle Ask the Expert New Revenue Recognition Standards Is there a new standard for revenue recognition that healthcare organizations need to comply with Also how should we book contractual payment rates HFMA P P Board Summary of Not for Profit Reporting Model Changes HFMA s Principles Practices P P Board developed this downloadable resource titled Not for Profit NFP Reporting Model Changes Summary Ask the Expert Charges Billed Versus Charges Collected How can we know if we are collecting the correct charges from payers How to Assess Your Organization s Accounts Payable Auditing Needs Use of an external auditing firm allows hospitals and health systems to gain an objective review of their accounts payable systems without interrupting their staff s day to day workload Some firms conduct a more in depth analysis of the supply chain looking for root causes and making recommendations for change Consider the following questions to select an external auditor that best meets hospital or health system needs Identifying Supply Chain Disbursement Errors and Reducing Waste Audits often reveal overpayments and unredeemed credits for purchased goods and services that can add up to millions of dollars in large complex health systems 5 Strategies for Lessening the Self Insurance Impact of the ACA Many healthcare organizations use self insurance programs to control professional liability and workers compensation exposures Centralizing Audit Processes for Lean Efficiency Real World Experiences Centralized audit management and lean audit processes enhance the productivity and efficiency of a hospital s revenue cycle Approaching M As with an Ethical Lens By adopting a six step approach healthcare finance leaders can help their organizations consider and address the ethical repercussions of a merger acquisition or consolidation Page 1 of 1 Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption of online payments Providers are now seeking ways to incrementally collect more payments due from patients as well as speeding up the rate of collections This white paper shows why patient centric approaches to online payment portals are important complements to traditional provider centric approaches HFMA Business Profiles Optum Enabling Transformative Change Elena White vice president of risk quality and network solutions for Optum discusses how healthcare

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    understanding of the determinants of bad debt healthcare providers should drill down further by conducting four additional analyses Page 1 of 1 Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future

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    capabilities HFMA s Value Project An Introduction Health care s focus is shifting from volume to value Learn what quality and costing strategies will be needed to succeed based on insights from HFMA s Fourth Annual Thought Leadership Retreat Finding Gainful Opportunities in the Medicare DSH Cuts As DSH hospitals prepare for this major reimbursement change they can take a number of steps to identify and reduce their specific losses HFMA Comment Letter Medicare Program Request for Information on Clinical Quality Measures Reporting HFMA comments to CMS on its efforts to simplify requirements for physician quality reporting HFMA supports efforts to better align CMS policy with HFMA s core payment reform principles Integrating Physician and Patient Financial Paths Four steps to take toward gaining an understanding of a health system s total revenue and service stream from physician appointment to discharge Uniting Physicians at Iowa Health System Iowa Health System is using a regional dyad structure and standardized compensation to unify physicians ClearBalance Receives First HFMA Peer Review Designation for Return On Investment ROI Calculators HFMA recently reviewed ClearBalance s ROI Value Model ROI calculator using the Peer Review process After undergoing the rigorous review the ClearBalance ROI Value Model has been awarded the Peer Reviewed by HFMA designation Service Line Analytics in the New Era To succeed under the value based business model hospitals and health systems require effective service line analytics Building a Business Intelligence Competency Center to Support Your Strategic Initiatives Florida s Orlando Health has established a business intelligence competency center to better coordinate the organization s data analytics resources prioritize initiatives and create more consistent reporting Is Your Organization Ready for Enterprise Analytics Answer these nine questions to evaluate your healthcare organization s readiness for an enterprise wide data analytics platform Creating a Post Acute Care Strategy for Managing Population Health Apr 22 This seminar offers tools and strategies for hospitals health systems ACOs and clinically integrated organizations to develop their post acute strategy Hospital Cost Containment Strategies That Earn the Respect of Rating Agencies As the healthcare industry continues to reinvent itself credit rating agencies want hospitals to pursue strategies that reduce costs and secure market share Medicare Cost Reporting Essentials Mar 7 This seminar shares up to date federal regulations and cost reporting instructions that influence Medicare reimbursement through prospective payment systems for provider organizations under Medicare Part A and Part B cost reimbursement and special payments Medicare Cost Reporting Implications and Strategies Mar 8 9 This seminar covers implications of the cost reporting process best practices for the accumulation of data and use of the cost report as a management tool both internally and externally Learn how to leverage different sources of information to meet operational and reimbursement needs Assess high impact focus areas including the revenue cycle and explore the importance of collaboration between a provider organization s revenue cycle and reimbursement functions This seminar also reviews cost reporting implications of the wage index uncompensated care and other ACA requirements such as Medicare DSH and SSI ratios Evaluating Reasons for Physician Practice Losses Organizations are assessing their physician practice portfolios to find ways to enhance the long term sustainability of the practices Page 1 of 2 Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare

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    managers needed a more up to date budget that could reflect changes in referral patterns drug utilization or costs occurring after development of the original budget says Karen Wartenberg at Moffit Cancer Care Ask the Expert Most Important Performance Indicators What are the most important performance indicators for a new hospital or physician practice An Improved Accrual Reducing Medical Malpractice Year End Adjustments Healthcare entities need to determine an appropriate accrual from their medical malpractice medical malpractice year end adjustments to ensure adequate reserves in year end financial statements Overall Costs for Rural Care Lower Than for Urban Care Many rural providers believe they are operating within the coordinated Medical Home type approach that promises to reduce healthcare costs The findings of this analysis support that contention Revenues and Expenses Declined in 2011 But Both Show Increases when Patient Severity Is Concerned A study looking at data adjusted for patient severity found that both revenues and expenses showed increases per adjusted discharge from the second quarter of 2010 through the second quarter of 2011 The New Wave of Hospital Consolidation Payment challenges spiraling healthcare costs and a slow economic recovery are some market forces that have ignited the national explosion of consolidation 5 KPIs that Require Revenue Cycle Managers Attention When assessing revenue cycle performance the best approach is to narrow the focus to the key performance indicators that have the greatest potential impact on A R and cash flow A Safety Net s Strategic Plan Driven and Backed By the Numbers A county owned and managed safety net hospital developed a strategic plan that is driven in part by financial projections Ask the Expert A More Meaningful Cost Metric How can we best measure our cost position and drive performance Benchmarking for Strategic Productivity and Process Improvements Apr 20 21 This HFMA seminar provides breakthrough performance improvement techniques designed to integrate internal and external benchmarking by using commercial spreadsheet based surveys charting current operations and redesigning work flows Cost Accounting and Financial Analysis Strategies Under ACA and Population Health Mar 7 9 Cost reduction is a central goal in healthcare reform and cost analysis is a critical activity in healthcare organizations However cost analysis is not simply identifying cost Used appropriately cost analysis assists managers in making decisions in areas like pricing revenue planning setting standard cost capital investment and marketing decisions Ask the Expert Business Metrics What metrics should hospitals use for business planning State Inpatient Data Provide a Clear National Perspective on Average Charge per Admission and Other Measures A review of an archive of state data from 2010 through 2012 shows that average LOS and charges are significantly below the same measures from the MedPAR data Validation of Return On Investment ROI Calculators Added to HFMA Peer Review Program Evaluation and validation of return on investment ROI calculators designed for healthcare provider organizations is now available through the Peer Review program offered by the Healthcare Financial Management Association HFMA Ask the Expert Including HIM in Cost to Collect Metrics What is the cost to collect benchmark if we include health information management in our indicator Page 1 of 2 Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The

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    primary focus away from discrete dollars facilitates a more simple evaluation of current operational ratios compared with historical ratios Capital Efficiency and Integrated Health System Designs Community health system design plays a role in capital efficiency including returns on invested capital Before Budget Time 5 Questions to Review with Business Development Marketing Before evaluating or budgeting for programs aimed at acquiring patients finance and business development leaders need to agree on some formulas definitions and goals Pittsburgh Mercy Creating a Real Time Collaborative Forecast System In response to explosive growth corporate changes and the volatile healthcare environment Pittsburgh Mercy Health System adopted a flexible planning tool for forecasting and budgeting Compensation Growth Varies for Middle Managers HFMA Survey Some middle managers received larger compensation increases than they did in 2009 while others received smaller increases Using an Allocation to Control Retained Professional Liability and Workers Comp Insurance A properly designed allocation can help hospital finance leaders control costs and maintain appropriate budgets regarding professional liability and workers compensation self insurance or large deductible programs Transforming Capital Management and Planning Outcomes into Operational Budgets and Forecasts During this webinar you ll hear firsthand from Baylor Health Care System s finance team on how it executed a redesigned capital management process Tool Sample PHO Financials This sample balance sheet is based on the financials of a real life physician hospital organization Park Nicollet Health Says Goodbye to the Line Item Budget The Minnesota health system uses a rolling financial monitoring and forecasting process which eliminates much of the minutiae of preparing a yearly revenue forecast Lean Budgeting To Boldly Go Where No Budget Has Gone Before The conventional budget model is precise detailed and time tested The problem is it s no longer working Using Initiative Based Planning and Driver Based Budgeting to Improve Efficiency and Accuracy This webinar explains how Excela Health created a more efficient and accurate budgeting cycle developed best practices and the benefits achieved with initiative based planning and driver based budgeting Tool Park Nicollet s Financial Concepts for Department Leaders Presentation Park Nicollet finance leaders developed this education session to help clinical and nonclinical leaders understand their departmental revenue and expense goals The health system has used a rolling financial monitoring and forecasting process since 2006 The Greatest Inpatient Cost Opportunities The rigor in the process helps us make sure we are making good decisions especially when we are looking to get the most bang for our buck from our capital investments says Krista Lutz Harris MHA senior director finance Tool CHRISTUS Health s Strategic Volume Template Inpatient Volume Template Intro EXCELBOOKGUID 615698d2 e3d4 4ac2 a44e f2da6abe8593 EXCELSHEETGUID 773316ec 055a 4956 8f60 d498bb3c3530 INITIALWORKSHEET INITIALWORKSHEET IsImprov 0 ISMODELREADONLY False STRATAWORKSHEETGUID 773316ec 055a 4956 8f60 d498bb3c3530 IP Initiative Type Physician Dev Replacement CHRISTUS Rolling Forecasting Approach Results in Greater Efficiency and Transparency CHRISTUS Health s new rolling forecasting process has created greater alignment between regional and corporate finance leaders We no longer have to worry about people being caught off guard by the assumptions used to drive the budget or even the forecast says Justin Gravesen manager financial reporting at CHRISTUS Health Page 1 of 2 Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing

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    collaboration How to Make Cost Accounting a Strategic Function High performing organizations are leveraging new technologies and implementing efficient and repeatable processes that can balance accuracy with efficiency so cost accounting information is more timely and accurate Sample Management Report Key Performance Indicators by Service Line See an example of a cost accounting report that provides year over year comparisons of volume cost and profitability trends across service lines Are Cost Estimates Leading to the Wrong Decisions in U S Hospitals On average 300 bed hospitals using cost to charge ratios overestimate the profitability of orthopedic surgery by 1 2 million a year Ask the Expert Recording Meaningful Use Payments HFMA s Principles Practices Board is is working on publishing guidance on the recording of meaningful use payments Measuring Cost When Inpatient Service Acuity Varies Equivalent acute patient days EAPDs are more accurate than adjusted patient days APDs for analyzing hospital cost increases over time if inpatient types differ significantly in terms of acuity Don t Lose Money with Your Technology Upgrade After a technology upgrade a hospital should take specific steps preempt issues that could lead to decreased revenue Developing Capabilities for Real Time Capacity Management Learning to use existing capacity more efficiently may be the fastest way for hospitals and health systems to generate revenue A Better Way to Measure Volume and Benchmark Costs Equivalent patient units is a new measure of hospital volume that improves finance leaders ability to compare activity and costs and identify savings potential Detailed Cost Accounting a Must in an Era of Reform A shift in focus from large patient populations to clusters within specific services as healthcare reforms are implemented will fuel the need for detailed cost accounting The Impact of Healthcare Reform on Hospital Costing Systems Learn how reform will change hospital costing systems and five strategies to help your organization adapt Average Cost per Discharge by Payer 2008 The average cost per discharge was 9 100 for all payers in 2008 Medicare discharges had the highest average cost per hospital stay 11 300 Do Hospitals Have Market Clout A Metric for Assessment The Cleverleys have identified a new metric that can assess the costliness of hospital care across hospitals and across market areas without bias toward cost shifting or payer mix issues A New Workforce Productivity Metric The Cleverleys make the case for a better facility level productivity metric man hours per equivalent discharge This new metric evaluates workforce hours in relation to inpatient and outpatient units of service Using Technology to Reveal True Costs A lack of good costing data is a barrier to achieving value in healthcare organizations Learn how to select and implement technologies designed to improve costing Cutting Costs in Your Own Backyard Opportunities in Financial Services CFOs should take advantage of key opportunities to achieve cost savings and performance improvement in financial services 5 Ways to Better Understand Costing for Physician Practices Costing for physician practices presents unique challenges for hospital finance professionals Page 1 of 3 Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption

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    Profit Entities Topic 958 Health Care Entities Topic 954 Presentation of Financial Statements of Not for Profit Entities HFMA Comments on GASB s Proposed Blending Requirements for Component Units HFMA s P P Board encouraged the GASB to allow the optional single or multiple column approach in Statement 61 for blending component units applied to all component units of business type activities Page 1 of 1 Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient

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