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    functionality age capital constraints transparency and sustainability of its facilities assets Managing Population Health Risk From the Chair Providers should proactively manage their communities health and guard against overextending themselves Centralizing Financial Risk Management Under Treasury Provides a Stabilizing Force in Uncertain Times The shift to value based payment is coming more quickly to some communities than others but it is important for hospitals and health systems to get ahead of the change curve Defining the Role of Invested Assets Is Essential to Success Viewing operations assets and liabilities as a single risk portfolio and then deploying assets accordingly is a critical step in ensuring that healthcare organizations avoid exposing themselves to unintended risk A Shifting Landscape Means New Priorities for Risk Management From the President Managing risk is possible if providers and payers work together with shared data Navigating the Road Ahead Lessons from a Pioneer ACO One organization s long experience as an accountable care organization shows that accountable care can be successful not only in improving population health but also financially Board s Eye View Making the Transition from Fee for Service to Population Based Health Care Capitation once again seems on track to displace fee for service as the industry s predominant payment model Unlike in the 1990s the casualties may be the providers that cannot adapt not the payment methodology Taking Control Two articles present challenges representing a multitude of risks healthcare organizations face today And the solutions the authors propose represent a wise approach to coping with these risks Hospital Revenues in Critical Condition Not for profit hospital revenue growth has declined to its lowest level in two decades Revenue pressure is coming from Medicare Medicaid commercial payers patient volume uncompensated care ICD 10 and fee for service and bundled payment Accountable Care New Model New Risks As the move toward accountable care organizations continues many organizations have yet to give the associated risks the level of attention needed A New Road Map for Healthcare Business Success Four industry leaders share the ways in which business development is changing in an era of reform and how CFOs and other healthcare leaders should prepare A Medical Malpractice Understanding to FASB ASU No 2010 24 FASB Accounting Standards Update 2010 24 changes how healthcare entities present medical malpractice liabilities on financial statements Perspectives on Medical Malpractice Self Insurance Financial Reporting Financial reporting of medical malpractice self insurance is evolving with the rate of claims climbing Accounting guidance has evolved affirming some practices while modifying others Road Maps for the Value Journey HFMA has been working with academic medical centers aligned integrated systems multihospital systems rural hospitals and stand alone hospitals to define unique road maps to value for each group Delivering Value to Multiple Stakeholders 2013 and Beyond Four strategies can help payers and providers give their customers more value for the dollar as health reforms emerge over the next few years Investing in Assets that Benefit from Inflation By investing in commodities TIPS and REITS healthcare organizations can steer around the silent tax of inflation Page 1 of 3 Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper

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    strategies can help payers and providers give their customers more value for the dollar as health reforms emerge over the next few years SCOTUS and the Voters Have Spoken Where Do We Go From Here With the future of the Affordable Care Act more certain hospitals and health systems should focus on initiatives that improve the patient experience enhance population health and reduce healthcare costs Using Building Information Modeling Throughout a Facility s Life Building information modeling goes beyond 3 D virtual modeling of buildings It also includes 4 D 5 D and 6 D planning tools Repurposing the Post Occupancy Facility Evaluation Five questions to ask after a facility project is completed to inform future projects Financing Properties with a Third Party Net Lease Capital Model One particularly active area of real estate financing has been the sale lease back financing market for single tenant net lease transactions Lease Accounting Changes and Debt Covenants Do You Know Your Risk The authors detail the potential financial risks facing healthcare organizations under forthcoming lease accounting changes Need to Finish On Time Under Budget Offer to Shave Your Head Spectrum Health Hospital Group CFO Joe Fifer shares advice on how to motivate staff Operating Leases Industry Reaction to Proposed Changes in Accounting Treatment How big is the impact of the Financial Accounting Standards Board s FASB s proposed changes to the treatment of accounting leases Developing Healthcare Facilities for a Changing Environment Healthcare organizations that are going to refocus and redevelop facilities with the goal of improving quality and lowering costs should consider taking a business approach to facilities development How to Optimize an Equipment Leasing Program In the aftermath of the credit crisis vacuum more and more healthcare executives are turning to the 521 billion leasing market to finance replacement equipment and fulfill new facility equipment needs Energy Management Opportunities and Challenges for the Healthcare Industry Hospitals and health systems are investing in energy efficiency improvements to reduce costs although financing these investments is challenging Medical Real Estate in an Age of Reform The increased number of insured Americans will determine the types of healthcare facilities that are most needed during an era of change and how those facilities are funded Healthcare Capital Projects How to Avoid Common Problems Hospital management teams should be aware of eight key problem areas that can delay or increase costs for their hospital capital project Physician Joint Ventures May Not Be a Good Funding Source for Medical Real Estate Development The increased number of insured Americans will determine the most needed types of healthcare facilities and how they are funded A physician joint venture may not be the best funding source Ask the Expert Fixed Rate Bond Issue Versus Bank Facility CFO Forum expert spells out the pros and cons of two popular financing sources Page 1 of 4 Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption of online payments Providers are now seeking ways to incrementally collect more payments due from patients as well as speeding up the rate of collections This white paper

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    the Affordable Care Act was enacted as well as variations in Medicare spending for 90 day episodes of congestive heart failure ICD 10 Program Milestones Program milestones for the ICD 10 Program at UW Medicine provide clear direction and transition points to ensure everyone is progressing together Where States Stand on Medicaid Expansion and Health Insurance Exchanges Learn how states are responding to Medicaid expansion and their decisions regarding the development of health insurance exchanges Meaningful Health Information Exchange Healthcare leaders at the forefront of health information exchange share their experiences and lessons learned Alignment is Coming From the President Joe Fifer outlines the role of HFMA members in a transforming healthcare system Predictive Analytics Pinpointing How To Best Allocate Patient Resources Predictive analytic techniques are helping providers pinpoint how they can get the most bang for their buck in terms of improving quality and reducing costs Choosing Wisely Physician Decisions Around Unnecessary Care Three physician leaders discuss the benefits and challenges of implementing the Choosing Wisely top five lists Raising Cost Awareness Among Physicians After his third year of medical school Neel Shah MD founded a not for profit organization called Costs of Care Its mission to empower patients and their caregivers to deflate medical bills The Healthcare Cost Curve Can Be Bent If the healthcare industry is top check the steep rise in our nation s healthcare costs all stakeholders must work together to tackle the primary drivers of those high costs Presentation Creating a High Performance Cost Accounting Strategy Creating a High Performance Cost Accounting Strategy David Blunt MHA CHE CHFP Director of Decision Support Glendale Adventist Medical Center Paul Selivanoff CPA Vice President Finance St Helena Region Today s Agenda 1 How to Select the Best Costing Method Connecting costing method selection to organizational Adventist s RVU Costing Approach Benefits Outweigh Challenges Stopping short of a full blown cost accounting system Adventist Health chose a multiple RVU methodology a hybrid sometimes called activity based or procedural costing Q A Moving Toward Cost Accounting As a CFO I need information that is accurate enough to support management decisions but I don t want to build a cost accounting system that takes more time and effort to maintain than the value of the information I get out of it says Greg Adams Four Powerful Forces From the Chair Ralph Lawson discusses the four powerful forces causing uncertainty for healthcare providers the ACA the budget crisis the pursuit of value and political polarization A New Model for Care Population Management In an era of value based care all providers should be taking steps toward population health management industry thought leaders agree Population Health Management A Start Small Strategy Catholic Health Initiatives is piloting population health management for for its employees and their families and anticipates reducing employee healthcare costs by 10 to 14 percent The Value Journey Phase 2 research from HFMA s Value Project defines road maps to value driven health care for different organization types 4 Pitfalls to Clinical Integration Mistakes commonly made when pursuing clinical integration can significantly prolong implementation or derail the initiative altogether Page 1 of 15 Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The

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    or her performance to help structure the exchange Using this form managers can document information and employees can communicate about items with One at a Time Supporting organizations that are working to improve the lives of others is an important way to make a difference Matching Your Communication Style to the Patient s Learn how to streamline your patient staff interactions by identifying the patient s communication style Value Proposition Suffers When Quality Departments Lack Critical Staff Under resourced quality departments are the leading cause of poor hospital performance The Challenge of Funding Hospital Employee Retirement Benefits Many promising ideas exist for optimizing employee retirement and health programs while containing costs Join the Value Journey There is no one size fits all approach for healthcare providers to move toward increasing the value of the care they deliver to their communities Two Agile Organizations Take Different Paths to Rapid Decision Making What does rapid decision making look like in a healthcare organization Restructuring Academic Medical Centers for Value The goal should be a centralized leadership structure that can make critical decisions on behalf of the academic medical center Then and Now Process improvement never stopped being important in health care but in an environment that demands improved value it is once again in the spotlight Mapping Our Way to Value In its newest Value Project report HFMA sets forth a road map to value that all hospitals including multihospital systems should consider Peg Burnette Safety Net Hospital Prepares for Healthcare Reform Peg Burnette CFO at Denver Health Medical Center discusses the challenges for a safety net hospital preparing for healthcare reform Performance Improvement in the Perioperative System Healthcare finance leaders have an important role to play in guiding clinical and financial improvements in hospitals Navigating Care Management Care navigation can enhance a patient s care journey but hospitals often face obstacles in mapping out such an initiative The Shift from Patient Acquisition to Retention A Split Decision How much should you invest in patient acquisition versus retention How Strong Willed Is Your Health System Will is the primary factor that separates organizations that simply try hard from those that get real results Driving Healthcare Performance Three key ingredients for improvement will ideas and execution can help C suite leaders drive out performance gaps How Meta Leaders Mirror Influence Leaders who are able to manage cross discipline cross departmental efforts and the conflicts that arise are at a premium says Leonard J Marcus PhD Patients as Teachers Four leaders share what they ve learned about healthcare management from patients Page 1 of 14 Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption of online payments Providers are now seeking ways to incrementally collect more payments due from patients as well as speeding up the rate of collections This white paper shows why patient centric approaches to online payment portals are important complements to traditional provider centric approaches HFMA Business Profiles Optum Enabling Transformative Change Elena White vice president of risk quality and network solutions for Optum discusses how healthcare providers can leverage data

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    extensive operational and financial support including a paid nurse to coordinate the care of high risk patients a care coordination fee and shared savings payments Ask the Expert Physicians and Delinquent Charges Q We have hospitalists who frequently turn in hospital charges late This delinquency adversely impacts our cash and we are interested in developing a system of financial penalties for this type of delinquency Keys to Successful Physician Integration Hospitals are finding new ways to engage medical staff acquire practices and employ specialists and primary care physicians under various compensation arrangements Financially Aligning with Physicians Economic alignment between physicians and health systems remains the holy grail for many organizations Two steps in the right direction Aligned incentives and shared budget performance reporting Integrating Physician and Patient Financial Paths Four steps to take toward gaining an understanding of a health system s total revenue and service stream from physician appointment to discharge On the Rise Physician On Call and Medical Direction Compensation Hospital payments for call coverage and medical direction services crept upward in 2010 HealthPartners Triple Aim Approach to Aligning Hospital Payers and Physicians While many organizations are struggling with just one piece of integration either clinical or financial HealthPartners seems to have every piece of the pie Engaging Physicians in Bundled Pricing via Care Paths Before negotiating a bundled price for an episode of care finance leaders need to work with physicians to define the episode of care Physician Alignment in Michigan Leveraging MD Established Structures By merging with IHA a large multispecialty group Saint Joseph Mercy Health System acquired many of the components it needed to establish an accountable health network Physicain On Call Rates A hospital s trauma status and size are the biggest factors affecting payment rates Physician Employment How to Avoid Excessive Losses With pending implications of healthcare reform and other challenging economic factors increasing numbers of hospitals and physicians are seeking the safety of employment relationships Tool HealthPartners Physician Partnership Agreement HealthPartners administrators and physicians outline how each side can deliver optimal care for patients Physician Relationships Make Your First Impression Count A strategy for physician recruitment is vital to a health system s success Medical Foundations One Model for Hospital Physician Alignment The medical foundation model offers hospitals and health systems a potentially valuable opportunity to better integrate and collaborate with physician groups to improve the quality efficiency and coordination of care Board s Eye View Developing a Physician Compensation Plan Hospital board members and other leaders should consider market characteristics base salaries and incentives and the structure of the compensation package when developing a physician compensation plan Driving Value Solving the Issue of Data Overload with an Executive Dashboard A quality and safety dashboard provides a meaningful summary of data to the board of directors and hospital leadership Page 1 of 14 Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption of online payments Providers are now seeking ways to incrementally collect more payments due from patients as well as speeding up the rate of collections This white paper shows why patient

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    Using Middleware to Merge Revenue Cycles Just as an electronic health record tracks and manages clinical information by patient across many clinical service departments revenue cycle middleware tracks and manages the financial requirements of billing and collections Investing for a Changing Physician Role PDF ROUNDTABLE SPONSORED BY KEYBANK Investing for a Changing Physician Role In this HFMA Executive Roundtable sponsored by KeyBank financial leaders discuss ways hospitals and health systems are investing time money and creative energies to forge win win relationships with physicians and create new value driven structu The Power of Collective Intent Organizations will need to think differently about how they can collaborate with other healthcare stakeholders in creating value and how they can adopt patient centricity into every facet of their operations Making Decisions Across Health System Lines The Granite Approach In New Hampshire the CEOs of five health systems have created a unique partnership that is creating efficiencies of scale and enabling new payment models DeKalb s Comprehensive Medication Compliance Approach Cuts Readmissions Patients at DeKalb Medical receive their medications at their bedsides and then receive a follow up call from a pharmacist after discharge Before the Merger Balance Sheet and Investment Considerations While due diligence is being undertaken a comprehensive balance sheet analysis along with an evaluation of the debt instruments of both entities needs to be completed Fostering Provider Scale It s time to get contemporary with our healthcare provider structure writes HFMA s Joseph J Fifer president and CEO Fiscal Strategy in an Era of Reform Hospitals should develop strategies around four forces that will affect their financial performance in the next five to 10 years Outlook for Independent Community Hospitals Uncertain Today s financially challenging healthcare environment is forcing leaders of many independent community hospitals to ask whether their stand alone can continue to stand alone 5 Strategies for Building a Top Performing Hospital Hospitals should build meaningful scale and scope as well as focus on integration cost quality of care and customer service to be competitive under value based business models Are Your Physician Integration Strategies Sustainable Hospitals and health systems require sustainable strategies for integrating with physicians if they are to achieve continued success in the nation s future valued based healthcare delivery system The Urge to Merge In the face of current economic challenges and looming future challenges posed by healthcare reform a critical decision for many independent hospitals is whether to merge or continue to go it alone Cleveland Clinic and Lowe s Arrange Bundled Price for Heart Surgery Cleveland Clinic partners with employer Lowe s in medical tourism arrangement Lowe s is paying a bundled price to the hospital for all cardiac services provided to its employees Duke s CFO Provides Insights on Duke LifePoint Joint Venture CFO and treasurer Kenneth Morris explains how Duke University Health System stands to gain in one of the first joint ventures between an academic health system and a hospital operations company LifePoint Hospitals Fitness Partnership Provides Downstream Benefits to Health System and the Community Lake Health is creating a future source of patients through a community based fitness program Page 1 of 12 Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY

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    can continue to stand alone Community Benefit Beyond Health Fairs and Form 990 A commitment to delivering community benefit will be a critical strategic ingredient in ensuring a hospital s financial success in the emerging healthcare reform environment Preparing for ICD 10 A System s Opportunity to Integrate Strong leadership and strategic planning are helping hospital executives at UW Medicine prepare for new coding requirements under ICD 10 while enhancing integration across their system Fiscal Strategy in an Era of Reform Hospitals should develop strategies around four forces that will affect their financial performance in the next five to 10 years SCOTUS and the Voters Have Spoken Where Do We Go From Here With the future of the Affordable Care Act more certain hospitals and health systems should focus on initiatives that improve the patient experience enhance population health and reduce healthcare costs Two Agile Organizations Take Different Paths to Rapid Decision Making What does rapid decision making look like in a healthcare organization Restructuring Academic Medical Centers for Value The goal should be a centralized leadership structure that can make critical decisions on behalf of the academic medical center How Do We Accelerate the Growth of Primary Care Accelerating the growth of primary care requires a careful look at market position strategy and the physician culture of a hospital or health system Geographic Information Systems Plot the Way to Smarter Operations GIS uses location as a way to connect otherwise disparate information and gives managers new tools to improve their organizations Capital Requests The Buck Stops with the CEO Superior allocation decisions tend to be made in organizations where the CEOs personally review major capital requests 5 Strategies for Building a Top Performing Hospital Hospitals should build meaningful scale and scope as well as focus on integration cost quality of care and customer service to be competitive under value based business models Chronic Pain Management An Overlooked Option for Service Line Expansion Leading hospitals have found that comprehensive pain management programs can attain strong profitability within a relatively short time Top 10 Strategic Choices Facing Ambulatory Care Leaders Finance leaders need to consider location competitive positioning infrastructure needs and other factors when reconfiguring ambulatory care for the future ACOs Look Before You Leap Eight observations about the proposed ACO rule and some thoughts for providers that are considering participating in the program Bending the Cost Curve DIY Strategic financial leaders must become champions for finding less expensive combinations of resources to produce goods and services of acceptable quality Picking the Right Credit Rating Agency Tips on how to select the credit rating agency that will give you the best rating for your bond issue Continuing Care Networks Affiliating with Post Acute Providers Close working relationships with post acute care providers will be a key success factor as hospitals prepare for readmission penalties accountable care and bundled payment Page 1 of 13 Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption of online payments Providers are now seeking ways to incrementally collect more payments due from patients as well as speeding

    Original URL path: http://www.hfma.org/TopicList.aspx?id=12524&taxid=446 (2016-02-10)
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    a separate company to handle automated payment exchange has improved efficiency saving the facility about 8 million in cash in the first year alone Sidebar Payment Industry Term Definitions Common terms used in the payment industry that revenue cycle leaders may encounter while calculating their organization s effective rate Automated A P Process Boosts Invoicing Efficiency at Memorial Sloan Kettering Memorial Sloan Kettering Cancer Center has almost doubled the percentage of invoices received electronically from suppliers and increased on time payments Developing a Better Understanding of Healthcare Costs and How to Control them View exhibits detailing estimates of the Medicare Part A Trust Fund balance before and after the Affordable Care Act was enacted as well as variations in Medicare spending for 90 day episodes of congestive heart failure Laying the Cable Making Investments that Will Enhance Organizational Value Hospitals and health systems must reduce costs to adjust to flattening payment rates while funding investments that will enable successful engagement in risk based contracting and population health management Guidelines for the Clinical Review Team When implementing a new health information system HIS hospitals should have a plan for maintaining revenue cycle performance Tool Monadnock Community Hospital Days Cash Model Days Cash Model Monadnock Community Hospital uses this spreadsheet to model days cash on hand in the case of a market drop An HFMA Forums Tool hfma org forums Source Monadnock Community Hospital Used with permission Tool Monadnock Community Hospital Endowment Fund Investment Policy Adapt this investment policy for your organization Maximizing Patient Care Revenue Throughout a Major HIS Conversion When implementing a new health information system HIS hospitals should have a plan for maintaining revenue cycle performance Accelerate Cash Flow by Reducing Sales Use Tax Costs While sales tax recovery audits serve a valuable role best in class organizations often adopt a prospective automated solution to avoid overpayments and underpayments which accelerates cash flow and eliminates errors Where States Stand on Medicaid Expansion and Health Insurance Exchanges Learn how states are responding to Medicaid expansion and their decisions regarding the development of health insurance exchanges Actuarial Considerations of Medical Malpractice Evaluations in M As To best project an actuarial estimate for medical malpractice exposure after a merger and acquisition an organization s leaders should consider several factors Real Estate Planning for Population Health Hospitals must understand the risks inherent in new value driven payment models and employ strategies for managing mitigating and ultimately monetizing these risks for maximum reward Page 1 of 1 Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption of online payments Providers are now seeking ways to incrementally collect more payments due from patients as well as speeding up the rate of collections This white paper shows why patient centric approaches to online payment portals are important complements to traditional provider centric approaches HFMA Business Profiles Optum Enabling Transformative Change Elena White vice president of risk quality and network solutions for Optum discusses how healthcare providers can leverage data and technology as they enable risk in their organization HFMA RESOURCE LIBRARY Payment Portals Can Improve Self Pay

    Original URL path: http://www.hfma.org/TopicList.aspx?id=12524&taxid=447 (2016-02-10)
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