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    as a statement that includes a summary of charges How HCA Has Improved Revenue Cycle Staff Productivity Five ways hospital financial leaders can motivate their back office revenue cycle staff and boost productivity Use HFMA s MAP Keys to Improve Revenue Cycle Performance Revenue cycle leaders can use HFMA s Map keys to improve their revenue cycle performance Medicaid Eligibility Tool Helps Uninsured Learn Coverage Options Sharp HealthCare used an eligibility quiz to help self pay patients identify financial assistance Safety Net Denver Health System Improves Revenue Cycle Performance Taking a Lean approach has helped Denver Health generate 29 million in revenue cycle improvements Better Statement Design for Improved Self Pay Patient Collections Employing accepted practices in statement design and billing processes can improve patient satisfaction and shorten the revenue cycle Denver Health s Revenue Cycle Value Stream Metrics for A R Days Revenue cycle value stream metrics show performance over time and accounts receivable A R days illustrate sustained improvement at Denver Health System Is Your Organization Spending Too Much on Credit Debit Card Fees Healthcare organizations can follow a few steps to calculate and reduce the total cost of processing credit and debit card payments Ask the Expert Self Pay Amnesty Programs Self pay amnesty programs help providers collect unpaid medical bills but these programs should be used sparingly Ask the Expert Adjusting and Automating Self Pay Accounts Adjusting and automoating self pay accounts Segmenting Patient Accounts A Balance Between Compassion and Collections Scoring and segmenting patients financial information can help hospitals employ a more effective and empathetic collection method Case Study Flagler Hospital Improves Revenue by Helping Self Pay Patients In 2009 Flagler Hospital improved its financial assistance enrollment and eligibility program increasing revenue by nearly 3 million Tool Script Reminding Patients of Copayments Prior to Elective Procedures Script Reminding Patients of Copayments Prior to Elective Procedures During evening reminder calls to patients before elective tests and procedures staff at HealthAlliance of the Hudson Valley inform patients of their financial responsibilities This i s Hospital calling as a courtesy to remind pati Leveraging Data and Analytics to Generate New Revenue Successful practices that help leverage revenue cycle data and analytics include starting the collections process early segmenting accounts holding agencies accountable and using trend data to identify staff training needs When High Deductibles Strike Your Revenue Cycle Two Counter Strategies Providers who inform patients upfront about their financial responsibilities engage in patient friendly billing practices that encourage quicker payment Online Bill Pay The Login Versus No Login Debate While a no login option on a payment portal encourages speedier patient payments a login requirement may be a smarter long term strategy Gearing Up for Health Insurance Marketplaces Patients who gain health coverage for the first time through the health insurance marketplaces may need considerable help from hospital financial counselors Page 1 of 7 Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption of online payments Providers are now seeking ways to incrementally collect more payments due from patients as well as speeding up the rate of collections This

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    to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption of online payments Providers are now seeking ways to incrementally

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    Cost Reduction Integrated models do more than just facilitate analysis They act as an important translation device that enables financial operational and clinical leaders to effectively communicate with one another 8 Strategies for Employing BI and Managing Data Chaos Eight strategic steps can help ensure a successful BI launch Next Level Business Intelligence Advanced Analytics The potential of advanced analytics in business intelligence for healthcare finance leaders Governing in an Era of Value Based Payment When contemplating the role of governance in preparing for value based payment healthcare executives should consider three points 5 Ways to Reduce Risk Related to Personal Health Information To mitigate liability associated with noncompliance with HIPAA and the HITECH Act healthcare providers should take five steps to assess these risks Mining Internal Data to Reduce Clinical Costs A five step process for identifying ways to decrease clinical costs led to big gains related to sepsis prevention and treatment Clinical Care Paths A Role for Finance in Clinical Decision Making Hospital finance leaders can play an important role in the development of clinical care paths designed to guide clinicians in the delivery of high quality cost effective care 4 Strategies for Achieving Reform Ready IT Healthcare executives face an escalating demand under healthcare reform to extract the greatest possible value from their organizations IT resources How Providers Can Proceed with Electronic Remittance The healthcare industry is making progress toward eliminating paper from the remittance process but more work is needed What CFOs Should Know Before Venturing into the Cloud Hospitals should take five steps in assessing the value of cloud computing and determining the right approach Putting Big Data to Work From the Editor Predictive analytics mass customization and similar approaches will be crucial for a healthcare system seeking improvements on all levels Using Data Analytics to Identify Revenue at Risk Predictive and comparative analytics have the potential to drive improved value by pinpointing areas where proactive steps can better support optimal revenue cycle performance as well as the organization s mission Using Business Intelligence to Manage Supply Costs Proper use of business intelligence goes beyond price benchmarking to manage price performance over time The Big Deal About Big Data Big data has big potential to drive improvements in care processes delivery and management in health care Determining the Right Level for Your IT Security Investment A rural medical center facing threats of data breaches discovered that hospital IT security investments go beyond just dollars and cents Predictive Analytics Pinpointing How To Best Allocate Patient Resources Predictive analytic techniques are helping providers pinpoint how they can get the most bang for their buck in terms of improving quality and reducing costs Data Warehouses Pursuing Strategic Efficiencies The demand for real time diagnostic data is intensifying the need for hospitals and health systems to evaluate data warehouse performance and financial impact Page 1 of 5 Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption of online payments Providers are now seeking ways to incrementally collect more payments due from patients as well as speeding up the rate of

    Original URL path: http://www.hfma.org/TopicList.aspx?id=12524&taxid=482 (2016-02-10)
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    2012 issue of HFMA s newsletter Healthcare Cost Containment offers practical strategies for financial strength How Electronic Credentialing Can Save Hospitals Money Electronic credentialing offers a quicker more efficient way to continuously ensure that physicians and clinicians have appropriate qualifications and can protect hospitals from costly malpractice litigation The Limitations of Cloud Computing in Controlling Information Security Learn the limitations of cloud computing in protecting information recorded by hospitals and health systems Developing a Data Governance Model in Health Care Although the term may be unfamiliar data governance is a long standing obligation of the healthcare industry Questions Hospital CFOs Should Ask When Working with Potential Cloud Vendors Learn questions to ask before working with a cloud vendor ICD 10 5 Steps to a Comprehensive Financial Impact Analysis By taking time to practice ICD 10 coding now in collaboration with payers and to analyze the potential impact of ICD 10 on revenue hospitals can support a smoother transition IT Consequences of the Evolution to a Learning Organization Learn the critical traits of an evolving healthcare learning environment 5 Ways to Reduce Risk Related to Personal Health Information To mitigate liability associated with noncompliance with HIPAA and the HITECH Act healthcare providers should take five steps to assess these risks Mining Internal Data to Reduce Clinical Costs A five step process for identifying ways to decrease clinical costs led to big gains related to sepsis prevention and treatment Becoming a Learning Organization The Role of Healthcare IT Healthcare IT will play a critical role in helping providers capture data and transfer knowledge from every patient interaction the basis for higher quality care at reduced cost A New Approach to IT Security Information object level controls have the potential to better protect hospitals from data breaches that by building security precautions into the information itself Learning to Change The dimension of change in health care for individuals organizations and the system as a whole requires that we apply the analytics necessary to transform data into information Tips for Improving Performance with Physician Support David Butz a University of Michigan professor who researches the economics of healthcare delivery offers a number of practical strategies for physician engagement by finance David Blumenthal MD Lessons Learned About Population Health Management David Blumenthal MD former National Coordinator for Health IT discusses with HFMA President and CEO Richard L Clarke DHA FHFMA lessons learned about population health management David Blumenthal MD Using Information to Drive Value David Blumenthal MD former National Coordinator for Health IT discusses with HFMA President and CEO Richard L Clarke DHA FHFMA the importance of using information to drive value in health care Sample Reports for Predictive Analytics Healthcare executives can use predictive analytics to understand how readmissions impact clinical and financial operations as well as to make improvements to discharge procedures The Value of Mobile Apps in Health Care Learn how mobile applications and technologies are improving quality of care patient satisfaction safety and convenience and reducing costs Page 1 of 4 Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption of online

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    referrals has decreased no show rates by more than 20 percent and has speeded the time from referral to appointment Tips for Improving Performance with Physician Support David Butz a University of Michigan professor who researches the economics of healthcare delivery offers a number of practical strategies for physician engagement by finance Healthcare Cost Containment August 2012 Issue View the lineup for the August 2012 issue of HFMA s newsletter Healthcare Cost Containment featuring strategies for reducing healthcare labor and supply expenses and other costs Healthcare Cost Containment October 2012 Issue The October 2012 issue of HFMA s newsletter Healthcare Cost Containment offers practical strategies for financial strength IOM Technology Key to Reducing Healthcare Costs and Complexity Healthcare organizations should embrace a learning system that better uses information technology team based care and systems engineering techniques to achieve better quality at a lower cost according to a new report by the Institute of Medicine IOM Medical Mobility Strategic Cost Considerations Implementing a wireless infrastructure that can meet current and future demands for mobile health applications can be an expensive proposition Finance officers should know their options How Electronic Credentialing Can Save Hospitals Money Electronic credentialing offers a quicker more efficient way to continuously ensure that physicians and clinicians have appropriate qualifications and can protect hospitals from costly malpractice litigation How Data Collection Can Improve Workflow Silverstein and his 25 colleagues at NorthShore s Center for Clinical and Research Informatics are using an ever growing repository of data to fundamentally change the way medicine is practiced Costs and Benefits of EHRs A Broader View Business Intelligence A recent survey presents a misleading picture of the value of EHR adoption especially for primary care practices ICD 10 5 Steps to a Comprehensive Financial Impact Analysis By taking time to practice ICD 10 coding now in collaboration with payers and to analyze the potential impact of ICD 10 on revenue hospitals can support a smoother transition Huntington s Health Information Exchange Engages Physicians Huntington is building a health information exchange that will allow more than 2 500 independent physicians to collaborate and coordinate patient care Funding Alternatives in EHR Adoption Beyond HITECH Incentives and Traditional Approaches When traditional funding sources for EHR implementations fall short healthcare finance leaders can still turn to alternative sources of funding for these critically important undertakings What CFOs Should Know Before Venturing into the Cloud Hospitals should take five steps in assessing the value of cloud computing and determining the right approach The Data Security Implications of Meaningful Use EHR Partnerships with vendors expose healthcare management to new risks an exposure that has recently become more acute Determining the Right Level for Your IT Security Investment A rural medical center facing threats of data breaches discovered that hospital IT security investments go beyond just dollars and cents A New Approach to IT Security Information object level controls have the potential to better protect hospitals from data breaches that by building security precautions into the information itself Page 1 of 6 Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption

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    all healthcare leaders How Electronic Credentialing Can Save Hospitals Money Electronic credentialing offers a quicker more efficient way to continuously ensure that physicians and clinicians have appropriate qualifications and can protect hospitals from costly malpractice litigation Web Extra Boston Medical Center Increases Scheduled Referrals by 30 Percent At boston Medical Center an electronic tool for referrals has decreased no show rates by more than 20 percent and has speeded the time from referral to appointment Case Study Bringing Needed Care to Rural Patients Avera Health is offering a suite of telehealth services to rural hospitals Strategies for Safeguarding Security of Mobile Computing Hospitals can gain a competitive edge by responding strategically to the rapid proliferation of mobile devices in health care with security being an intrinsic part of their strategy HIPAA and Cloud Computing Cloud computing multiplies the compliance risks for healthcare organizations which possess both protected health information and financial information How Providers Can Proceed with Electronic Remittance The healthcare industry is making progress toward eliminating paper from the remittance process but more work is needed What CFOs Should Know Before Venturing into the Cloud Hospitals should take five steps in assessing the value of cloud computing and determining the right approach From Medical Home to ACO A Physician Group s Journey The Medical Clinic of North Texas launched a population health initiative in 2010 that has involved working with self insured companies to manage the health of their employee populations Using Data Analytics to Identify Revenue at Risk Predictive and comparative analytics have the potential to drive improved value by pinpointing areas where proactive steps can better support optimal revenue cycle performance as well as the organization s mission Expandable Storage Answers Big Data Needs To accommodate its growing data storage needs St Dominic Hospital adopted a new flexible expandable infrastructure approach called scale out network attached storage The Limitations of Cloud Computing in Controlling Information Security Learn the limitations of cloud computing in protecting information recorded by hospitals and health systems Developing a Data Governance Model in Health Care Although the term may be unfamiliar data governance is a long standing obligation of the healthcare industry A New Approach to IT Security Information object level controls have the potential to better protect hospitals from data breaches that by building security precautions into the information itself Determining the Right Level for Your IT Security Investment A rural medical center facing threats of data breaches discovered that hospital IT security investments go beyond just dollars and cents IT Consequences of the Evolution to a Learning Organization Learn the critical traits of an evolving healthcare learning environment Questions Hospital CFOs Should Ask When Working with Potential Cloud Vendors Learn questions to ask before working with a cloud vendor Page 1 of 5 Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption of online payments Providers are now seeking ways to incrementally collect more payments due from patients as well as speeding up the rate of collections This white paper shows why patient centric approaches to online payment portals are important complements

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    steps with vendors and payers to meet the Jan 1 2012 compliance deadline Fact Sheet Version 5010 This fact sheet provides information and a compliance time line for the transition to Version 5010 by Jan 1 2012 Outsourcing Ambulatory Billing and Collections Outsourcing revenue cycle activities can help providers improve business and patient outcomes Reform and Consumer Directed Health Care Can Benefit Your Revenue Cycle As patients assume more responsibility for their healthcare costs hospitals should make the payment process easy to navigate Getting Ready for 5010 Come Jan 1 2012 if you don t transmit electronic claims using the new 5010 transaction standards they will be rejected Care Management and the Revenue Cycle Is your care management staff operating at productivity levels that supplement overall revenue cycle metrics MAC Prepayment Reviews Prepare Respond and Prevent As the government steps up its anti fraud efforts by reinstating prepayment reviews providers are finding ways to ease their pain New Technologies Reduce Bad Debt Risk and Collection Costs Providing patients with tools for healthcare bill payment helps them easily pay their bills on time Developing a Culture of Revenue Cycle Excellence In an environment of healthcare reform ensuring that the hospital revenue cycle is operating efficiently effectively and with the highest regard for excellence in service and performance is critical Reviewing Revenue Cycle Operations in an Age of Payer Audits Ensuring optimal revenue cycle performance is increasingly important as federal payer and managed care audits become more prevalent Clinical Documentation Improvement Supports the Revenue Cycle When appropriately implemented CDI programs are an invaluable tool for improving documentation that accurately demonstrates the level and complexity of care a patient receives ICD 10 A New Day for Current and New Coders The transition to ICD 10 presents incredible educational opportunities for coders and coding students Safety Net Denver Health System Improves Revenue Cycle Performance Taking a Lean approach has helped Denver Health generate 29 million in revenue cycle improvements Insights into 5010 Related Payer Rejections Payers differ in the way they interpret 5010 guidelines leaving providers at risk for rejections and denials Ask the Expert Getting Staff to Embrace Bedside Registration Advice for revenue cycle leaders on getting hospital staff to adopt bedside registration or workstations on wheels Providers Speak Leveraging Technology to Improve Revenue Cycle Efficiency Richelle Fleischer Vice President of Revenue Cycle Management for Riverside Health Systems discusses how one organization leverages technology to reduce its cost to collect Revenue Cycle More Like a Revenue Rhythm Communicating with your staff and reviewing dashboard reports every day will help you develop a revenue rhythm that will keep your revenue cycle on beat Page 1 of 6 Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption of online payments Providers are now seeking ways to incrementally collect more payments due from patients as well as speeding up the rate of collections This white paper shows why patient centric approaches to online payment portals are important complements to traditional provider centric approaches HFMA Business Profiles Optum Enabling Transformative Change Elena White vice president of risk quality

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    in health care for individuals organizations and the system as a whole requires that we apply the analytics necessary to transform data into information A New Approach to IT Security Information object level controls have the potential to better protect hospitals from data breaches that by building security precautions into the information itself Telemedicine Strategic Benefits for Major Players Industry experts realistically foresee 100 million individuals per year accessing virtual care services like telemedicine by 2015 Mining Internal Data to Reduce Clinical Costs A five step process for identifying ways to decrease clinical costs led to big gains related to sepsis prevention and treatment 5 Ways to Reduce Risk Related to Personal Health Information To mitigate liability associated with noncompliance with HIPAA and the HITECH Act healthcare providers should take five steps to assess these risks Tips for Improving Performance with Physician Support David Butz a University of Michigan professor who researches the economics of healthcare delivery offers a number of practical strategies for physician engagement by finance Do EHR Investments Lead to Lower Staffing Levels A study used FTE employees per adjusted occupied bed as a measure to ascertain the effect of EHR investments on labor productivity Developing Capabilities for Real Time Capacity Management Learning to use existing capacity more efficiently may be the fastest way for hospitals and health systems to generate revenue Do You Know Which Mobile Apps Are Entering Your Facility Learn what precautions hospitals should take to protect the security of mobile apps and devices in their organizat The True Cost of Implementing Handheld Devices Eight factors can cause handheld device costs to creep up on CFOs Cloud Computing Can Simplify HIT Infrastructure Management Cloud computing delivers an infrastructure foundation with the flexibility and scalability to meet the future demands of the United States increasingly complex healthcare IT agenda Using Ordinary Least Squares Regression to Complete Operational Analyses An ordinary least squares trend analysis can help determine whether a correlation exists between staffing levels and the number of applications in use by hospitals The Value of Mobile Apps in Health Care Learn how mobile applications and technologies are improving quality of care patient satisfaction safety and convenience and reducing costs Case Study Bringing Needed Care to Rural Patients Avera Health is offering a suite of telehealth services to rural hospitals Evaluating the Costs of Building Integration Software from Scratch Before integrating new software into an existing IT system hospitals should consider the time and cost factors in developing a solution internally Using RFID to Track Equipment and Patients Since installing RFID technology Bon Secours Richmond a system of four hospitals and 875 beds has saved almost 2 million annually Two Physician Practices Tackle EHR Meaningful Use White Rose Family Practice provides insight on preparing for Stage 2 meaningful use while Premier Healthcare sheds some light on achieving Stage 1 Page 1 of 3 Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption of online payments Providers are now seeking ways to incrementally collect more payments due from patients as well as speeding up the rate of

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