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  • Reducing Admissions from Skilled Nursing Facilities
    skilled nursing facilities Also where we have bundled programs and case rate programs these improvements created opportunities for us to reduce patient length of stay for short term cases and those have been reduced from 22 or 23 days to less than 15 days consistently Scott Rifkin MD is CEO of Mid Atlantic Healthcare LLC Timonium Md Other leaders from Mid Atlantic who were involved in this project include Alan Kimmel MD CMD chief medical officer Mark Kirwan RN senior director of transitional care Fran Hughes RN readmission control coordinator Theresa Hartman RN care transitions coordinator and John Fredericks regional director of operations Publication Date Thursday December 03 2015 BACK TO PAGINATION Creating an internal electronic health record EHR data mining tool and hiring staff doctors and nurse practitioners are among steps taken to improve care quality at its 22 skilled nursing facilities What processes or outcomes is your organization trying to improve We wanted to reduce hospital utilization and determine the real drivers of hospital admissions from our skilled nursing facilities In order to do this we saw opportunities to better coordinate care with hospitals and improve the information we provide internally to our doctors and nurses so they can proactively manage patients at risk We also wanted to improve the continuity of care provided in our facilities Many of the doctors who visited our facilities would have only four or five patients in each facility and would float from building to building and you d see them maybe once a week It was a very uncoordinated method of providing care these doctors weren t familiar with our staff or our EHR so it wasn t quality care What was the impetus for this project Twelve years ago we took a guess that if we took better care of the people in our facilities and kept them healthier we would significantly reduce hospital admissions Our thought was that if we can do that we will be the preferred provider for our hospital partners for post acute care As many hospitals and health plans are looking to narrow networks we want to be one of the most efficient operators in our markets across Maryland Philadelphia and southeastern Pennsylvania so we will be included in those networks And in the state of Maryland there is global budgeting for hospitals meaning hospitals are paid a set amount of money each year regardless of the number of admissions they have So they are looking for good skilled nursing facility partners who will work with them to help limit admissions What improvements or innovations have been implemented We have implemented a number of changes The first was to hire someone who could coordinate directly with the hospitals and identify areas for improvement This includes the logistics of how we work together making sure that we were on the same level with our IT systems and using the same protocols We even were able to streamline communications that allowed us to bypass the hospital switchboard and call directly to the emergency department ED which allowed our doctors to easily talk with the doctors at the hospital about the care of each patient We also worked to provide better information to our care teams to help them identify those patients in the facility who might need immediate attention For example if Mr Jones hasn t had a bowel movement for 48 hours our team can get that information early and begin to address the problem before he becomes impacted or dehydrated This allows us to be proactive in our treatment address potential problems much earlier and possibly avoid him needing a trip to the hospital To do this we created an in house data mining tool that pulls information from our EHR based on 150 questions we developed internally that we would want to know about our patients The tool pulls this information every hour and delivers reports directly to our nurses to identify patients that need attention It is a way for us to more effectively use the health data we have in our medical record to improve care Finally we hired dedicated physicians and NPs for our facilities This provides consistent care in all our facilities as they all have one boss focused on the care of all the patients in that facility In addition we also added step up units in our skilled nursing facilities for patients with higher acuity so they can get care from nurses trained at a higher level As a result we can try to solve a patient s health issues ourselves instead of simply sending them to the hospital ED What results have you achieved to date We acquired our facilities in Philadelphia five years ago and our 1 176 beds represent a significant portion of skilled nursing facility beds in the city At that time admission rates to hospitals from these facilities was 44 percent if patients presented with even minor illnesses they were sent to the ED Since then we have reduced admission rates from these facilities to less than 12 percent and that is the rate that we want to achieve for all of our skilled nursing facilities Also where we have bundled programs and case rate programs these improvements created opportunities for us to reduce patient length of stay for short term cases and those have been reduced from 22 or 23 days to less than 15 days consistently Scott Rifkin MD is CEO of Mid Atlantic Healthcare LLC Timonium Md Other leaders from Mid Atlantic who were involved in this project include Alan Kimmel MD CMD chief medical officer Mark Kirwan RN senior director of transitional care Fran Hughes RN readmission control coordinator Theresa Hartman RN care transitions coordinator and John Fredericks regional director of operations Publication Date Thursday December 03 2015 Comments Please login to add your comments Add Comment Text Only 2000 character limit Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson

    Original URL path: http://www.hfma.org/Leadership/Share_Your_Story_Blog/2015/December/Reducing_Admissions_from_Skilled_Nursing_Facilities/ (2016-02-10)
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  • A Winning EHR Strategy at HCA
    you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption of online payments Providers are now seeking ways to incrementally collect more payments due from patients as well as speeding up the rate of collections This white paper shows why patient centric approaches to online payment portals are important complements to traditional provider centric approaches HFMA Business Profiles Optum Enabling Transformative Change Elena White vice president of risk quality and network solutions for Optum discusses how healthcare providers can leverage data and technology as they enable risk in their organization HFMA RESOURCE LIBRARY Payment Portals Can Improve Self Pay Collections and Support Meaningful Use Increased electronic engagement between healthcare providers and patients provides significant opportunities for improving revenue cycle metrics and encouraging patients to access

    Original URL path: http://www.hfma.org/Leadership/Archives/2015/Summer/A_Winning_EHR_Strategy_at_HCA/ (2016-02-10)
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  • Welcoming Families as Partners in Care
    in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption of online payments Providers are now seeking ways to incrementally collect more payments due from patients as well as speeding up the rate of collections This white paper shows why patient centric approaches to online payment portals are important complements to traditional provider centric approaches HFMA Business Profiles Optum Enabling Transformative Change Elena White vice president of risk quality and network solutions for Optum discusses how healthcare providers can leverage data and technology as they enable risk in their organization HFMA RESOURCE LIBRARY Payment Portals Can Improve Self Pay Collections and Support Meaningful Use Increased electronic engagement between healthcare providers and patients provides significant opportunities for improving revenue cycle metrics and encouraging patients to access EHRs This article written by Apex Founder and CEO Brian Kueppers

    Original URL path: http://www.hfma.org/Leadership/Archives/2015/Spring/Welcoming_Families_as_Partners_in_Care/ (2016-02-10)
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  • Saving by Going Green
    accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption of online payments Providers are now seeking ways to incrementally collect more payments due from patients as well as speeding up the rate of collections This white paper shows why patient centric approaches to online payment portals are important complements to traditional provider centric approaches HFMA Business Profiles Optum Enabling Transformative Change Elena White vice president of risk quality and network solutions for Optum discusses how healthcare providers can leverage data and technology as they enable risk in their organization HFMA RESOURCE LIBRARY Payment Portals Can Improve Self

    Original URL path: http://www.hfma.org/Leadership/Archives/2015/Spring/Saving_by_Going_Green/ (2016-02-10)
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  • transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption of online payments Providers are now seeking ways to incrementally collect more payments due from patients as well as speeding up the rate of collections This white paper shows why patient centric approaches to online payment portals are important complements to traditional provider centric approaches HFMA Business Profiles Optum Enabling Transformative Change Elena White vice president of risk quality and network solutions for Optum discusses how healthcare providers can leverage data and technology as they enable risk in their organization HFMA RESOURCE LIBRARY Payment Portals Can Improve Self Pay Collections and Support Meaningful Use Increased electronic engagement between healthcare providers and patients provides significant opportunities for improving revenue cycle metrics and encouraging patients to access EHRs This article written by Apex Founder and CEO Brian Kueppers explores a number of strategies to create synergy between patient billing online payment portals and electronic health record EHR software to realize a high ROI in speed to payment patient satisfaction and portal adoption for meaningful use HFMA Business Profiles Somnia Bending the Healthcare Cost Curve

    Original URL path: http://www.hfma.org/Leadership/Archives/2014/Spring/Improving_the_Patient_Experience_%28Strategically%29/ (2016-02-10)
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  • Using Health IT to Improve Care for Underserved Populations
    provide immediate support to staff when a wound care nurse is not available Use actionable alerts Making the EHR user friendly is a key goal for TMC s IT team Whenever we create an alert in the EHR we try to make it so that the provider can take action from that screen Hackman says For example if a provider orders a medication that is contraindicated for the patient he or she can cancel that order in the same screen as the alert Hackman also favors what he calls intentionally interruptive alerts that the provider cannot ignore for high risk conditions such as VTEs For example if a provider clicks OK on a VTE alert the EHR will automatically launch a VTE assessment rather than allowing the provider to bypass the alert Include medical students in design sessions if applicable Hackman says one of the mistakes TMC made along the way was failing to solicit input from some of its 600 plus medical students who use the EHR with the same frequency as staff As a result leaders had to step back and reengineer a few key work flows to reflect medical students feedback Use the EHR to monitor performance After the EHR went live data revealed that medical devices caused nearly one third of pressure ulcers Wound care nurses at TMC conducted an environmental study that identified 52 specific medical devices that caused pressure ulcers One of the worst culprits was oxygen tubing which sometimes triggered facial ulcers Nurses worked with supply chain leaders to identify a different brand of tubing that was slightly more expensive but less likely to cause facial ulcers Sustaining Early Results Now that TMC s EHR is fully implemented Hackman says leaders have been stepping up their efforts to use analytics tools to proactively identify patients most at risk for developing HACs For example the EHR automatically alerts nurses when they have an underweight patient who requires prolonged bed rest indicating the patient likely is at higher risk for developing pressure ulcers Once alerted nurses can determine whether they should develop a pressure ulcer prevention care plan for the patient The system also automatically alerts either the wound care nurse or a physical therapist that the patient may be at risk Similar EHR alerts have been developed to alert the appropriate staff if a patient is at high risk for developing sepsis Leaders at TMC regularly report the performance of their quality improvement projects as well as associated cost savings to staff along with the C suite Sustainability becomes less of an issue when you can show there are clinical benefits to an IT project Hackman says When people see that the work reduces complications for patients and makes hospital stays less expensive they are much more willing to continue that work Laura Ramos Hegwer is a freelance writer and editor based in Lake Bluff Ill Interviewed for this article Jeffrey Hackman MD chief medical information officer Truman Medical Centers Kansas City Mo This article is based in part on a presentation at HIMSS15 April 2015 Chicago Comments Please login to add your comments Add Comment Text Only 2000 character limit ADVERTISEMENTS HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables

    Original URL path: http://www.hfma.org/Leadership/TrumanMedicalCentersIT/ (2016-02-10)
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  • 7 Tips for Improving Emergency Department Patient Flow
    early 2016 hospitals and health systems that build strong support from administration physicians and ancillary staff for efficient and patient friendly EDs are likely to experience strong patient loyalty and a positive impact on the bottom line Related Articles Four Strategies to Improve Leader Rounding Unclogging Patient Flow in the ED and Beyond Angie Esbenshade RN MSN is an emergency department special coach Studer Group Pensacola Fla Stephanie O Bryon MSN RN BC is administrative director emergency department operations and patient services Florida Hospital Tampa Stephanie O Bryon ahss org Wenzel Tirheimer MD is an emergency department doctor Florida Hospital Tampa Comments Please login to add your comments Add Comment Text Only 2000 character limit ADVERTISEMENTS HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored

    Original URL path: http://www.hfma.org/leadership/immediatebedding/ (2016-02-10)
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  • Audio: Lessons Learned in EHR Compliance
    for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption of online payments Providers are now seeking ways to incrementally collect more payments due from patients as well as speeding up the rate of collections This white paper shows why patient centric approaches to online payment portals are important complements to traditional provider centric approaches HFMA Business Profiles Optum Enabling Transformative Change Elena White vice president of risk quality and network solutions for Optum discusses how healthcare providers can leverage data and technology as they enable risk in their organization HFMA RESOURCE LIBRARY Payment Portals Can Improve Self Pay Collections and Support Meaningful Use Increased electronic engagement between healthcare providers and patients provides significant opportunities for improving revenue cycle metrics and encouraging patients to access EHRs This article written by Apex Founder and CEO Brian Kueppers explores a number of strategies to create synergy between patient billing online payment portals and electronic health record EHR software to realize a high ROI in speed to payment patient satisfaction and portal adoption for meaningful use HFMA Business Profiles Somnia Bending the Healthcare Cost Curve Toward Improved Anesthesia Value Somnia President and CEO Marc Koch MD MBA explains how hospitals can drive transformative change in the perioperative experience for outstanding clinical and financial outcomes HFMA RESOURCE LIBRARY Large Health System Drives 10 UP Patient Payments and 10 DOWN Billing related Costs Faced with a rising tide of bad debt a large Southeastern healthcare system was seeing a sharp decline in net patient revenues The need to improve collections was dire By integrating critical tools and processes the health system was able to increase online payments and improve its financial position Taking a holistic approach increased overall collection yield by 10 while costs came down because the number of statements sent to patients fell by 10 which equated to a 1 3M annualized improvement in patient cash over a six month period This case study explains how HFMA Business Profiles PMMC Navigating Revenue Cycle Management Challenges as Value Based Purchasing Emerges PMMC President Roger L Shaul discusses the effects of healthcare reform on revenue cycle management and how PMMC s products help clients adapt to a changing financial environment HFMA RESOURCE LIBRARY ICD 10 Managing Performance With the ICD10 deadline quickly approaching and daily responsibilities not slowing down final preparations for October 1 require strategic prioritization and laser focus HFMA Business Profiles Burgess Simplify the Business of Healthcare Greg Burgess Founder and Chief Product Officer at Burgess Group shares insights and opportunities for payment integrity in the rapidly changing healthcare IT landscape HFMA RESOURCE LIBRARY Clarity Drives Collections Read how Gwinnett Medical Center provides clear connections to financial information offers multiple payment options for

    Original URL path: http://www.hfma.org/Leadership/E-Bulletins/2015/October/Audio__Lessons_Learned_in_EHR_Compliance/ (2016-02-10)
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