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  • Mapkeys
    R D Average daily net patient service revenue Aged A R as a Percentage of Billed A R Purpose Trending indicator of receivable collectability Value Indicates revenue cycle s ability to liquidate A R Equation N 0 30 30 60 90 120 days D Total billed A R Cash Collection as a Percentage of Adjusted Net Patient Service Revenue Purpose Trending indicator of revenue cycle to convert net patient services revenue to cash Value Indicates fiscal integrity financial health of the organization Equation N Total cash collected D Average monthly net revenue Bad Debt Purpose Trending indicator of the effectiveness of self pay collection efforts and financial counseling Value Indicates organization s ability to collect self pay accounts and identify payer sources for those who can t meet financial obligations Equation N Bad debt D Gross patient service revenue Charity Care Purpose Trending indicator of local ability to pay Value Indicates services provided to patients deemed unable to pay Equation N Charity care D Gross patient service revenue Charity as a Percent of Uncompensated Care Purpose Trending indicator that monitors charity care versus bad debt Value Reflection of charity care provided to the community Equation N Charity care D Total uncompensated care bad debt charity care Uninsured Discount New MAP Key June 2014 Purpose Trending indicator of amounts not expected to be paid by uninsured patients Value Indicates the portion of the self pay gross revenue not included in cash charity or bad debt metrics Equation N Uninsured discounts D Gross patient service revenue Total Uncompensated Care New MAP Key June 2014 Purpose Trending indicator of total amounts not collected from patients related to self pay discounts charity and bad debt combined Value Indicates the total amount of self pay gross revenue that is not collectable or expected to be collected Equation N Uninsured and uncompensated care bad debt charity care uninsured care discount D Gross patient service revenue Cost to Collect Purpose Trending indicator of operational performance Value Indicates the efficiency and productivity of revenue cycle RC process Equation N Total Revenue Cycle RC Cost D Total cash collected Cost to Collect by Functional Area Purpose Trending indicator of operational performance by functional area as reported in Cost to Collect Value Indicates the efficiency and productivity of revenue cycle process by functional area Equation N Total x x the cost of each functional area cost D Total cash collected Sum total of all x s i e sum of the cost of each functional area should equal total cost of Cost to Collect Case Mix Index Purpose Trending indicator of patient acuity clinical documentation and coding Value Supports appropriate reimbursement for services performed and accurate clinical reporting Equation N CMI average RW Patient sum of relative weights for all inpatients D Number of inpatients in the month Excludes normal newborns and Medicare exempt units Expand All MAP Award Winner Statistical Data Learn more about HFMA s standard and recommended benchmarks by reviewing statistical data from the MAP Awards winners

    Original URL path: http://www.hfma.org/Map/MapKeys/ (2016-02-10)
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  • Mapapp
    resource created by and for the industry to improve revenue cycle performance About MAP App HFMA s web based MAP App helps hospitals health systems and physician practices improve performance throughout the revenue cycle Compare your performance to peer groups and the industry and align your goals with the industry s best practices Nearly 600 facilities use MAP App to Display critical revenue cycle metrics in a dashboard to quickly compare performance Deliver case studies expert insight and events directly from HFMA Provide trending data across each of the MAP Keys Enable users to select criteria for their peer group Be alerted when performance changes See More MAP App Client Login See How MAP App Works MAP App Widgets MAP App Widgets display monthly performance against MAP App peers within your vendor s product application See the details Revenue Cycle Stories from the Front Lines Learn More Learn More Learn More Learn More Learn More Schedule a Demo To get more information about HFMA s MAP or to schedule an ROI opportunity analysis please contact the MAP Team Home About MAP MAP Keys MAP Keys Information MAP Keys Task Force MAP Keys Mobile App MAP Keys Compliant Program MAP App

    Original URL path: http://www.hfma.org/Map/MapApp/ (2016-02-10)
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  • Mapawards
    strategies with HFMA members and other professionals In 2016 HFMA will introduce the MAP Certificate of Recognition in Revenue Cycle Achievement The certificate recognizes applicants who are not chosen as MAP Award recipients yet display excellent revenue cycle performance More Information Who is eligible how to apply how winners are selected and more See More Applications are Now Open To begin your application select a category below Hospital Health System Physician Practice Hospital and System Application Deadlines Metric Application Part 1 Deadline February 22 2016 Narrative Application Part 2 Deadline April 7 2016 For details on the two part application access the MAP Awards FAQs Physician Practice Application Deadline Application Deadline March 7 2016 Contact me when Applications are Open HFMA s Revenue Cycle Score Use the interactive calculator to determine your organization s revenue cycle score Start Here HFMA s Revenue Cycle Score Hospital Hospital System MAP Key Net Days A R DNSP Billed A R 90 Days POS Cash Collection Cash Collection Bad Debt Desired Direction Actual Metric days days MAP Key Range 30 0 days 60 0 days 2 0 days 10 0 days 15 0 30 0 5 0 35 0 86 0 100 0 0 5 5 0 Range Points 0 100 pts 100 0 100 0 100 0 0 0 0 0 100 0 MAP Key Weight sum to 100 26 0 22 0 12 0 10 0 15 0 15 0 Revenue Cycle Points 28 00 16 00 16 00 0 00 0 00 12 50 Revenue Cycle Score 100 pts Possible Your total revenue cycle score compares favorably when compared to the values of historic MAP Award applicants and we encourage you to apply for the MAP Awards Facilities who do not win the MAP Award for High Performance will be provided

    Original URL path: http://www.hfma.org/Map/MapAwards/ (2016-02-10)
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  • mapkeys compliant
    Cycle Outsourcing See how they re compliant MAP Keys Compliant Program for Business Partners Why is it important for your product to become MAP Keys Compliant Revenue cycle leaders are asking for it Hundreds of hospitals adopting MAP Keys and using MAP App ask HFMA What products comply with the MAP Keys definitions The MAP Keys Compliant Program is the ideal answer for providers Providers are seeking objective benchmarks Hospital and health system leaders will be confident that data they have received from your products can be used to track and compare performance with accuracy consistency and efficiency You earn an exclusive distinction As a MAP Keys Compliant vendor partner your product will receive prominent exposure among HFMA s more than 40 000 members conference attendees and customers How will your products be evaluated When you submit your products for consideration HFMA rigorously scrutinizes the source data capture and data reporting capabilities of the product HFMA identifies which specific data elements and related MAP Keys the product can provide Products that provide data complying with the definitions of HFMA s MAP Keys receive the designation of MAP Keys Compliant Each MAP Key requires data that constitute a specific numerator and denominator For example to measure performance for the MAP Key Point of Service POS Cash Collections requires data showing point of service payments numerator and total patient cash collected denominator The value indicates potential exposure to bad debt accelerates cash collections and can reduce collection costs To access this data providers rely heavily on information technology products like yours How is the MAP Keys Compliant program and MAP App Widgets related MAP App Widgets display monthly performance against MAP App peers within a vendor s application Vendors must be MAP Keys Compliant in order to obtain a license to leverage

    Original URL path: http://www.hfma.org/MAP/Mapkeys_compliant/ (2016-02-10)
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  • 18 Revenue Cycle Award Winners Include First-Ever Awards for Physician Practices
    and sharing of knowledge and best practices We help healthcare stakeholders achieve optimal results by creating and providing education analysis and practical tools and solutions Our mission is to lead the financial management of health care Publication Date Thursday April 16 2015 BACK TO PAGINATION May 21 Westchester Ill The Healthcare Financial Management Association HFMA announced the 2015 winners of the MAP Award for High Performance in Revenue Cycle including seven hospital systems seven individual hospitals and four physician practices HFMA s MAP Award for High Performance in Revenue Cycle recognizes providers that have excelled in meeting industry standard revenue cycle benchmarks MAP Keys implemented the patient centered recommendations and best practices embodied in HFMA s Healthcare Dollars Sense initiatives and achieved outstanding patient satisfaction Award recipients are acknowledged as industry leaders and share proven strategies with their colleagues More than 170 facilities began the application process for this year s award HFMA President and CEO Joseph J Fifer FHFMA CPA said Congratulations to all of our MAP Award winners Building a strong revenue cycle should go hand in hand with creating a better financial experience for patients and these organizations demonstrate how to achieve that Drew Franklin Director of Business Revenue Strategies for ENT and Allergy Associates ENTA headquartered in Tarrytown N Y remarked We feel truly privileged and gratified to receive the 2015 MAP Award for High Performance It memorializes the work of our practice to have become best in class in the business of medicine Sue Gillies Director of Central Billing Operations at ENTA adds It is frankly the hard work of our team coupled with the implementation of recognized best practices that contributed to our candidacy for the MAP Awards Winners of the 2015 MAP Award for High Performance include the following organizations Winning hospital systems Baylor Scott White North Texas Division Dallas Geisinger Health System Danville Pa INTEGRIS Health Oklahoma City OhioHealth Dublin Ohio Presbyterian Healthcare Service Albuquerque N M Saint Francis Health System Tulsa Okla Virtua Health Inc Marlton N J Winning individual hospitals Dallas County Hospital Perry Iowa Legacy Meridian Park Medical Center Tualatin Ore Princeton Baptist Medical Center Birmingham Ala St Luke s Hospital Chesterfield Mo Texas Health Resource Alliance Ft Worth Texas Trinity Mother Frances Hospital Tyler Texas The Valley Hospital Ridgewood N J Winning physician practices ENT and Allergy Associates LLP Tarrytown N Y Geisinger Clinic Danville Pa St Elizabeth Physicians Crestview Hills Ky Warren Clinic Tulsa Okla The award will be formally presented on June 22 at HFMA s 2015 National Institute in Orlando Florida The MAP Award for High Performance in Revenue Cycle physician practice award is sponsored by Healthcare Strategy Group About HFMA With more than 40 000 members the Healthcare Financial Management Association HFMA is the nation s premier membership organization for healthcare finance leaders HFMA builds and supports coalitions with other healthcare associations and industry groups to achieve consensus on solutions for the challenges the U S healthcare system faces today Working with a broad cross section of stakeholders HFMA identifies gaps throughout the healthcare delivery system and bridges them through the establishment and sharing of knowledge and best practices We help healthcare stakeholders achieve optimal results by creating and providing education analysis and practical tools and solutions Our mission is to lead the financial management of health care Publication Date Thursday April 16 2015 Please login to add your comments Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient

    Original URL path: http://www.hfma.org/Content.aspx?id=30986 (2016-02-10)
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  • hfm Magazine: February 2016
    Supports Volunteer Pilots Who Transport Patients Requiring Long Distant Care Great distances do not prevent people from obtaining needed health care thanks to efforts of a dedicated group of volunteer pilots and their supporters Publication Date Monday February 01 2016 BACK TO PAGINATION Cover Story The EHR Evolution New Priorities and Implementation Challenges Finding and implementing the right EHR approach varies depending on an organization s circumstance but some key decisions can help drive success By Rich Daly From the President s Desk Expanding on thoughts in his February 2016 column in hfm HFMA President and CEO Joe Fifer talks about collaboration and consumerism HFMA Video Spotlight EHR Considerations When Embarking on a Population Health Management Initiative Jason Wasfy MD assistant medical director for the Massachusetts General Physicians Organization discusses how EHR considerations play into population health management initiatives Early Edition Physician Driven Change Leads to Significant Spine Implant Savings At Mercy health system major involvement by physicians in a one year pilot led to developing a program that is saving an average of 29 percent on the cost of spinal implants and 8 percent on the overall procedure cost By Greg Meier Lean Budgeting To Boldly Go Where No Budget Has Gone Before The conventional budget model is precise detailed and time tested The problem is it s no longer working By Michael C Smith Features Responding to the HIT Imperative A Guide for Independent Hospitals Independent hospitals and small health systems that continue to face a challenge in developing their healthcare IT capabilities to meet value based care requirements should carefully weigh their options and proceed cautiously in meeting that challenge By Rex Burgdorfer and Jeff Simnick Shedding Light on Physician Performance Transparency Health systems of all sizes should focus on physician performance transparency to help improve patient experience boost revenue and reduce risk Using this information can help identify systemic problems and improve care By David Norris Invest in Your Data How Clinical Mobility Solutions Liberate Data and Drive Cost Savings Smart point of care mobile solutions improve data accessibility and safeguard privacy reducing risk improving care and supporting claims for full payment By Si Luo How Streamlining Telecommunications Can Cut IT Expense New requirements driven largely by healthcare reform bring challenges to IT By streamlining telecom systems equipment and practices health systems can maximize efficiency By Greg McIntyre Supplements HFMA Executive Roundtables Cultivating Patient Payment Sponsored by Change Healthcare Ensuring Revenue Health During EHR Implementations Sponsored by RelayHealth Financial Focus Area Revenue Cycle Best Practice in Unbilled Account Management One Medical Center s Story A large academic medical center greatly reduced its unbilled accounts backlog by realigning automatic routing and improving interdisciplinary collaboration and data reporting transparency By Debra Menaker and Joshua Miller Columns From the Chair Embracing Healthcare Technology and Going Beyond The fact that technology is an essential element in the delivery and financing of health care today presents healthcare finance leaders techies and late adopters alike with numerous opportunities to step out of their comfort zones By Melinda S Hancock FHFMA CPA From the President Healthcare Consumerism It s Not Just About the Revenue Cycle Healthcare finance leaders should consider the impact of consumerism on health care from a strategic perspective By Joseph J Fifer FHFMA CPA From the Editor EHRs Long Term Vision Short Term Change When it comes to the adoption and use of electronic health records EHRs the long term vision from the Centers for Medicare Medicaid Services CMS hasn t changed but the approach surely will By Daniel R Verdon Eye on Washington MACRA The Evolution of the Medicare Physician Payment System Continues The Medicare Access and CHIP Reauthorization Act of 2015 MACRA provides incentives for physician group practices to participate in alternative payment models APMs By Chad Mulvany Integration A Progress Check on 7 Aspects of CINs Much of the variation among today s CINs is tied to differences in the overall strategies of health systems that formed them By Keith D Moore and Dean C Coddington Healthcare Reform The Continued Proliferation and Evolution of ACA Healthcare Delivery Reforms Changes are on the horizon for five major healthcare delivery reforms established by the Affordable Care Act ACA By Ken Perez Etcetera Member Profile Healthcare Finance Leader Supports Volunteer Pilots Who Transport Patients Requiring Long Distant Care Great distances do not prevent people from obtaining needed health care thanks to efforts of a dedicated group of volunteer pilots and their supporters Publication Date Monday February 01 2016 Please login to add your comments Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The

    Original URL path: http://www.hfma.org/Content.aspx?id=46040 (2016-02-10)
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  • Video Archive
    engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs and preferences is critical This presentation provides 10 recommendations that will not only help you improve payment performance through a more tailored approach but take control of rising collection costs HFMA Business Profiles Conifer Health Solutions Helping Providers and Employers Build a Foundation for Better Health Jim Bohnsack vice president solution corporate development for Conifer Health Solutions explains how the company helps healthcare providers leverage data to deliver better outcomes while optimizing reimbursement for all payment arrangements HFMA RESOURCE LIBRARY Reduce Patient Balances Sent to Collection Agencies Approaching New Problems with New Approaches This white paper written by Apex Vice President of Solutions and Services Carrie Romandine discusses the importance of patient segmentation and messaging specifically related to the patient revenue cycle Applying strategic messaging that is tailored to each patient type will not only better educate consumers on payment options specific to their billing needs but it will maximize the amount collected before sending to collections Further targeted messaging should be applied across all points of patient interaction i e point of service customer service patient statements and analyzed regularly for maximized results HFMA Business Profiles Ontario Systems Optimizing Accounts Receivable in a Rapidly Changing Environment Steve Scibetta senior director of channel sales for Ontario Systems healthcare product line shares insights into effectively managing receivables HFMA RESOURCE LIBRARY The Future of Online Patient Billing Portals This white paper written by Apex President Patrick Maurer discusses methods to increase patient adoption of online payments Providers are now seeking ways to incrementally collect more payments due from patients as well as speeding up the rate of collections This white paper shows why patient centric approaches to online payment portals are important complements to traditional provider centric approaches HFMA Business Profiles Optum Enabling Transformative Change Elena White vice president of risk quality and network solutions for Optum discusses how healthcare providers can leverage data and technology as they enable risk in their organization HFMA RESOURCE LIBRARY Payment Portals Can Improve Self Pay Collections and Support Meaningful Use Increased electronic engagement between healthcare providers and patients provides significant opportunities for improving revenue cycle metrics and encouraging patients to access EHRs This article written by Apex Founder and CEO Brian Kueppers explores a number of strategies to create synergy

    Original URL path: http://www.hfma.org/Content.aspx?id=20640 (2016-02-10)
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  • hfm Magazine: January 2016
    in HAC Rates over Past 3 Years An analysis finds improvement in the incidence of hospital acquired conditions over a three year period with variation according to type of hospital ownership By Paul Shoemaker Publication Date Friday January 01 2016 BACK TO PAGINATION Cover Story Health Care on Demand Four Telehealth Priorities for 2016 Expanding telehealth opportunities via email video and other technologies can increase patient satisfaction and convenience while delivering quality care at lower costs By Mark E Grube Kenneth Kaufman Dan Clarin and Jason O Riordan From the President s Desk Expanding on thoughts in his January 2016 column in hfm HFMA President and CEO Joe Fifer talks about consolidation and value HFMA Video Spotlight Adjustments in Mind Set the Health Care Industry Needs to Succeed in Value Based Care Ken Perez vice president of healthcare policy for Omnicell Inc discusses how the move to value based care will seem automatic once the transition is complete Early Edition Addressing the Escalating Compliance Risk from Patient Financing As health systems look for ways to help patients pay their medical bills compliance with regulations is essential to avoid costly penalties By Warren Brasch and James Fason Efforts to Avoid Hospital Bankruptcy Filings Often Go Unrewarded Evidence from actual hospital bankruptcy filings suggests that conventional techniques hospitals use to avoid bankruptcy may be ineffective and require more proactive approaches By Darren Azman Timothy Walsh Timothy Dragelin Jeff Benton and Miles Dixon From the Editor 2016 A New Year s Resolution to Help Health Care Overcome Challenges When it comes to the typical New Year s toast to improve health is the glass half empty or half full What if health care could collectively inspire and motivate these positive change behaviors by just a few more weeks By Daniel R Verdon Features Paving the Way for Medicare Reform Changes under the Medicare Access and CHIP Reauthorization Act MACRA won t be imple mented till 2019 but preparation should start now By Dave Wofford Fast Track to 340B Many hospitals and health systems have a profound new opportunity to obtain savings on outpatient pharmaceuticals through the 340B Drug Pricing Program By Robert F Gricius and Douglas Wong Integrating Physical and Behavioral Health A Major Step Toward Managing Population Health Integration of physical and behavioral health services could save the U S healthcare system billions of dollars annually while improving patient care quality and outcomes By Phyllis Floyd Supplements HFMA Executive Roundtable Business Intelligence for the New Era Sponsored by Sentry Data Systems Publication Advertising Business Profile Leveraging Predictive Analytics to Rein in Operating Costs Sponsored by McKesson Focus Areas Cost and Quality Hospital Cost Containment Strategies That Earn the Respect of Rating Agencies As the healthcare industry continues to reinvent itself credit rating agencies want hospitals to pursue strategies that reduce costs and secure market share By Jason Dopoulos Columns From the Chair Resolving to Go Beyond To meet the challenges that the healthcare industry faces in 2016 finance leaders should set clear goals to go beyond By Melinda S Hancock FHFMA CPA From the President The Healthcare Consolidation Conundrum Time to Reframe When contemplating the impact of consolidation we should consider how changes in ownership affect the total cost of care to care purchasers By Joseph J Fifer FHFMA CPA Eye on Washington Are We Seeing an End to Slow Healthcare Spending The rate of U S spending on health care is increasing suggesting that healthcare spending slowed as a result of the recession and not the Affordable Care Act By Gail R Wilensky Healthcare Value Betting Big on Bundled Healthcare Payments Taking a look at the opportunities and challenges in CMS s new Comprehensive Care for Joint Replacement CJR mandatory bundled payments program By James H Landman Business Intelligence Harnessing the Power of Big Data and Data Analysis to Improve Healthcare Entities For optimal business intelligence any conversation about big data should include discussion about the importance of data analysis and corresponding goals By Paul M Perry Etcetera Member Profile Running with the Right Crowd A healthcare finance leader relishes the experience not only of running marathons but also of preparing for them Data Trends Hospitals See Improvements in HAC Rates over Past 3 Years An analysis finds improvement in the incidence of hospital acquired conditions over a three year period with variation according to type of hospital ownership By Paul Shoemaker Publication Date Friday January 01 2016 Please login to add your comments Advertisements HFMA Business Profiles McKesson Leveraging Predictive Analytics to Rein in Operating Costs A leader from McKesson discusses how healthcare reform is forcing hospitals and health systems to take a different approach to capacity management and patient flow HFMA RESOURCE LIBRARY 6 Patient Revenue Cycle Metrics You Should Be Tracking and How to Improve Your Results Patient financial engagement is more challenging than ever and more critical With patient responsibility as a percentage of revenue on the rise providers have seen their billing related costs and accounts receivable levels increase If increasing collection yield and reducing costs are a priority for your organization the metrics outlined in this presentation will provide the framework you need to understand what s working and what s not in order to guide your overall patient financial engagement initiatives and optimize results HFMA Business Profiles Accretive Health Partners with Providers to Excel in a Rapidly Transforming Revenue Cycle Environment Emad Rizk MD president and CEO of Accretive Health discusses the uncertainty facing hospitals and the transitions affecting revenue cycle management HFMA RESOURCE LIBRARY 10 Ways to Reduce Patient Statement Volume and Reduce Costs No two patients are the same Each has a very personal healthcare experience and each has distinct financial needs and preferences that have an impact on how when and if they chose to pay their healthcare bill It s no longer effective to apply static billing techniques to solve the complex challenge of collecting balances from patients The need to tailor financial conversations and payment options to individual needs

    Original URL path: http://www.hfma.org/Content.aspx?id=44845 (2016-02-10)
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