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  • Hospital Impact
    who have experimented before them If you are going to change you need to focus on creating a shared vision and developing the necessary skills on the social network and of the individual performer a lot of things all at once Read more Leave a comment How Cleveland Clinic reduces men s health disparities July 16th 2013 by Andrea J Simon I am passionate about finding innovative ways to improve men s health I am always looking for programs that are uniquely designed to reach men get them engaged in their health and help them live healthier longer lives My May blog post in Hospital Impact focused on three hospitals and physician groups that are doing just that This blog post is an introduction to Charles Modlin M D kidney transplant surgeon urologist founder and director of the Minority Men s Health Center at the Cleveland Clinic s Glickman Urological and Kidney Institute and executive director of Minority Health for Cleveland Clinic Modlin began his men s health initiative 11 years ago with a simple health fair I d like to share with you how this initiative has evolved and also describe how you can model your men s health initiative into one that reflects your own hospital your community and the needs of the men around you Read more Leave a comment Hospital growth Strategies to reach new male patients May 1st 2013 by Andrea J Simon In my last blog post for Hospital Impact I shared a case study in which a hospital realized men represented an untapped market for growing its patient base I encouraged all hospitals to see the opportunities awaiting them if they likewise targeted men and men s health Tellingly several readers who commented wanted to know more about how you do this as did a number of clients So I d now like to tell you more about men s health from the perspective of the physicians who became men s health champions at Men s Health University a successful initiative at Integris Health in Oklahoma In preparation for a talk I will be giving on men s health later this month I have been interviewing physicians who have been involved in their hospitals men s health outreach They shared their insights into how they overcome the challenges of reaching the guys who don t want to see a doctor unless they are really really feeling horrible Read more Leave a comment Men Untapped market waiting for a hospital just like yours April 8th 2013 by Andrea J Simon Are men and men s health part of your hospital or healthcare system s growth strategy Should they be Let me share a case study that might change your mind about men s health I was working with Hurley Medical Center in Flint Mich from 2010 to 2012 helping it find new ways to grow its patient base Its market was saturated The three competing hospitals in Genesee County had essentially divided up the

    Original URL path: http://www.hospitalimpact.org/index.php?blog=1&s=Andrea%20Simon&page=1&disp=posts&paged=6 (2016-02-10)
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  • Hospital Impact - Informal leadership rounds result in major patient safety improvements
    with FierceHealthcare They are the ones who are ultimately familiar with the work and have the best ideas for fixing things For CEOs to talk to staff directly and use the rounding to reinforce the organization s mission it is a way for them to recognize staff for setting the standard It allows leaders to acknowledge staff on the spot Two of the biggest obstacles to conducting these rounds are time and competing interests but Miller says it s important to schedule the rounds and commit to them Like exercise it s easy to put it off There is always something burning and requires immediate attention If it s not on your schedule and you plan for it you can come up with excuses not to do it she says But once it appears on the calendar it s more than simply walking out the door and visiting units Leaders must plan how to approach these visits You need to have a planning meeting for these to be successful she says You can t just get together in a group and head out Read the full report at FierceHealthcare Leave a comment Please enable JavaScript to view the comments powered by Disqus Enter your search terms Submit search form Web www hospitalimpact org Get Hospital Impact in your inbox Healthcare Industry news Final Obama budget takes aim at opioid addiction superbugs Zika outbreak White House seeks 1 8B to respond to virus More hospitals replace nurseries with rooming in with moms Hospitals must train millennial nurse leaders in empathy frontline engagement St Louis hospital creates unit to improve outcomes through innovation 4 ways hospitals can foster family centered care Pediatric ER seeks to limit stressors for autistic patients Nurses hospital groups clash on Massachusetts bill to improve response to violence

    Original URL path: http://www.hospitalimpact.org/index.php/2015/03/05/informal_leadership_rounds_result_in_maj (2016-02-10)
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  • Hospital Impact - Healthcare reform, rising costs: A conversation with Paul Keckley about America's 'Bitter Pill'
    that health economist and policy expert Paul Keckley Ph D writes in MedCity News is a piece worth reading because It reminds us that healthcare is a different industry more than any other not simply because of its size and complexity but also because in times of need like his none of that matters For Brill the 190 000 price tag for his heart surgery was money well spent he survived Keckley managing director of the Navigant Center for Healthcare Research and Policy Analysis writes But he concedes much could have been saved had it been delivered in a different system of care And that s the bitter pill he swallowed Recently I spoke to Keckley about Brill s latest book and some of the author s assertions that the ACA doesn t address cost containment and that the healthcare reform law will not lower the country s healthcare costs in the long term Read the full commentary at FierceHealthcare Leave a comment Please enable JavaScript to view the comments powered by Disqus Enter your search terms Submit search form Web www hospitalimpact org Get Hospital Impact in your inbox Healthcare Industry news Final Obama budget takes aim at opioid addiction superbugs Zika outbreak White House seeks 1 8B to respond to virus More hospitals replace nurseries with rooming in with moms Hospitals must train millennial nurse leaders in empathy frontline engagement St Louis hospital creates unit to improve outcomes through innovation 4 ways hospitals can foster family centered care Pediatric ER seeks to limit stressors for autistic patients Nurses hospital groups clash on Massachusetts bill to improve response to violence Superbug linked scopes Feds failed to act on earlier outbreak 8 developing healthcare trends Hottest Products Compare Top Solutions in Hospital Management Electronic Medical Billing Software Healthcare Revenue Cycle

    Original URL path: http://www.hospitalimpact.org/index.php/2015/01/21/healthcare_reform_rising_costs_a_convers (2016-02-10)
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  • Hospital Impact - Leadership support central to long-lasting hospital change
    main reason that the non profit academic medical center is now a leader in improving the patient experience and patient satisfaction During my interview this fall with James Merlino M D who will leave his position as chief experience officer at the Cleveland Clinic at the end of this year he credited Cosgrove for making the 43 000 employees think of patients as valued customers If you don t have the support from the top person in the organization driving it as a strategic initiative nothing will change he told me More recently Michael Macht Greenberg Ph D vice president of patient access services at Lahey Hospital Medical Center in Burlington Massachusetts described Lahey s success with improving the patient experience for that very reason It was because the organization s leaders were committed to improving patient access to care that he decided to take the job Read the full commentary at FierceHealthcare Leave a comment Please enable JavaScript to view the comments powered by Disqus Enter your search terms Submit search form Web www hospitalimpact org Get Hospital Impact in your inbox Healthcare Industry news Final Obama budget takes aim at opioid addiction superbugs Zika outbreak White House seeks 1 8B to respond to virus More hospitals replace nurseries with rooming in with moms Hospitals must train millennial nurse leaders in empathy frontline engagement St Louis hospital creates unit to improve outcomes through innovation 4 ways hospitals can foster family centered care Pediatric ER seeks to limit stressors for autistic patients Nurses hospital groups clash on Massachusetts bill to improve response to violence Superbug linked scopes Feds failed to act on earlier outbreak 8 developing healthcare trends Hottest Products Compare Top Solutions in Hospital Management Electronic Medical Billing Software Healthcare Revenue Cycle Management Practice Management Software Clinical Information Systems

    Original URL path: http://www.hospitalimpact.org/index.php/2014/12/19/leadership_support_central_to_long_lasti (2016-02-10)
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  • Hospital Impact - Leading by example: Patient experience the Cleveland Clinic way
    nation an achievement based on the organization s strategic decision to transform its culture and put the patient at the center of its mission and vision In an exclusive interview with FierceHealthcare James Merlino M D chief experience officer and author of the soon to be released book Service Fanatics How to Build Superior Patient Experience the Cleveland Clinic Way discussed his own personal story that led to his patient experience philosophy as well as the strategies and methods Cleveland Clinic implemented to become a leader in patient satisfaction Read the full interview here Leave a comment Please enable JavaScript to view the comments powered by Disqus Enter your search terms Submit search form Web www hospitalimpact org Get Hospital Impact in your inbox Healthcare Industry news Final Obama budget takes aim at opioid addiction superbugs Zika outbreak White House seeks 1 8B to respond to virus More hospitals replace nurseries with rooming in with moms Hospitals must train millennial nurse leaders in empathy frontline engagement St Louis hospital creates unit to improve outcomes through innovation 4 ways hospitals can foster family centered care Pediatric ER seeks to limit stressors for autistic patients Nurses hospital groups clash on Massachusetts bill to improve response to violence Superbug linked scopes Feds failed to act on earlier outbreak 8 developing healthcare trends Hottest Products Compare Top Solutions in Hospital Management Electronic Medical Billing Software Healthcare Revenue Cycle Management Practice Management Software Clinical Information Systems CIS Clinical Data Repository Software CDR Medical Billing And Coding Medical Transcription Services Healthcare EDI Systems Evaluate more than 4 000 products Healthcare Finance news The shifting role of the healthcare CFO From sites to systems Medical malpractice Former HCA chief proposes alternative to current system Price transparency push in Florida Missouri Hospitals continue to be job creating machines

    Original URL path: http://www.hospitalimpact.org/index.php/2014/11/13/leading_by_example_patient_experience_th (2016-02-10)
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  • Hospital Impact
    s had beginning with his first stint as a supervisor when a lab director said he d quit before reporting to Tejeda Read the full interview at FierceHealthcare Leave a comment 3 ways to hire and keep exceptional employees August 2nd 2013 by Ilene MacDonald FierceHealthcare Although last week s report about nationwide job cuts in the healthcare industry may indicate otherwise most hospitals and health systems are struggling to find and keep good employees And staffing problems will only get worse once the mandates of the Affordable Care Act go into effect in 2014 and 32 million more newly insured Americans seek healthcare services Demands for HIT expertise are also on the rise in the midst of initiatives such as ICD 10 and Meaningful Use In the next five years staffing needs will grow exponentially Michael Lynch president of Tiva Healthcare a physician outsourcing and recruitment company in Sunrise Fla told FierceHealthcar e for its newest ebook Human Management in Healthcare Hiring Right to Meet the Demands of Healthcare Reform And though offering job candidates and employees higher compensation may initially be welcome it s not the solution to the problem say experts interviewed for this in depth report Instead consider three strategies To learn more read the full article at FierceHealthcare Leave a comment Pulse check Are you on track for ICD 10 July 20th 2013 by Ilene MacDonald FierceHealthcare Healthcare organizations have only 15 months left to implement ICD 10 but study after study indicates that the code set conversion isn t on their radar Hospital ICD 10 implementation efforts are either non existent or still in their infancy according to a recent analysis by the American Health Information Management Association Physician practices are no better off Only 4 8 percent of more than 1 200 responding practices indicated that they had made significant progress in their ICD 10 implementation efforts according to a Medical Group Management Association study released in June A June analysis on ICD 10 readiness found that 33 percent of the 500 physician practices surveyed have yet to even start the transition from ICD 9 to ICD 10 according to Navicure a medical claims clearinghouse for physician practices Many of those surveyed complained they don t have enough time staff or training resources to transition to the new code set To learn more about ICD 10 readiness read the full article at FierceHealthcare Leave a comment Calling all finance leaders Price transparency needed now June 26th 2013 by Ilene MacDonald FierceHealthcare Last week I had the privilege to attend the Healthcare Financial Management Association in Orlando Fla when it announced its release of draft best practices for financial interactions and the establishment of a task force to address transparency issues These bold moves under the direction of HFMA President and CEO Joseph H Fifer come at a time when the healthcare industry is under siege from all directions the government payers and consumers who are fed up with rising costs and don t

    Original URL path: http://www.hospitalimpact.org/index.php?blog=1&s=ilene%20macdonald&page=1&disp=posts&paged=5 (2016-02-10)
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  • Hospital Impact - Patients, providers take innovative approach to social media
    more people into the kidney disease community Increase interest in nephrology by providers and patients The teams in NephMadness were comprised of nephrology concepts that were developed and described by content experts The field was divided into eight regions each with a physician champion Toxins Warren KupinM Hypertension George Bakris Renal replacement therapy Glenn Chertow Regeneration Stuart Shankland Acute kidney injury Sarah Faubel Electrolytes Helbert Rondon Kidney stones David Goldfarb Biologics Jonathan Hogan Players signed up to predict which concept would win each match up by filling out their brackets Editors preselected the winners and with each winner more medical content was posted to explain why one concept was more important than the other For example one game featured the JNC8 blood pressure guidelines versus the KDIGO guideline with the JNC8 guideline from the National Heart Lung and Blood Institute coming out on top NephMadness attracted 260 participants and resulted in numerous discussions on twitter For the record the player with the most accurate bracket was Carlos Machado Patients and families are also exploring new ways to use social media to cope with serious diseases For example University of Texas Linebacker Dalton Santos Daltonsantos78 used Twitter to raise more than 30 000 to help pay for his uninsured mother s aortic aneurysm surgery Another example of a patient s family using such crowdsourcing techniques raised serious ethical questions When seven year old Josh Hardy suffered viral infections associated with his weakened immune system Chimerix refused to allow his doctors to use their unapproved anti viral drug brincidofovir About 20 000 people signed an online petition and Washington Redskins quarterback Robert Griffin III tweeted to his 1 12 million followers under the hash tag savejosh The child eventually received the drug The Josh Hardy case sparked a spirited debate on social media One person commented It s really not fair to the thousands of others that were turned down just because they didn t make a big public outcry Arthur Caplan director of medical ethics at New York University s Langone Medical Center summarized the situation by saying You couldn t get a more troubling and impossible to resolve moral dilemma than this one It s a trade off between the public good versus self interest It looks like social media is here to stay and its applications by providers and patients will be many and innovative It also appears there are both benefits and unintended consequences which will challenge all of us to rethink our ethics curriculum policies and laws Kent Bottles M D is a lecturer at the Thomas Jefferson University School of Population Health and chief medical officer of PYA Analytics Leave a comment Please enable JavaScript to view the comments powered by Disqus Enter your search terms Submit search form Web www hospitalimpact org Get Hospital Impact in your inbox Healthcare Industry news Final Obama budget takes aim at opioid addiction superbugs Zika outbreak White House seeks 1 8B to respond to virus More hospitals replace nurseries

    Original URL path: http://www.hospitalimpact.org/index.php/2014/04/24/patients_providers_take_innovative_appro (2016-02-10)
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  • Hospital Impact - Learn from HealthCare.gov failure to survive healthcare change
    described above which are needed to successfully implement complex change In what reads like a novel Brill describes in horrifying detail an initial CMS failure Nobody was in charge of the project Multiple contractors fought with each other and nobody took ownership for any part of the project Lack of coordination led to three separate war rooms at CMS headquarters in Baltimore U S Department of Health and Human Services Secretary Kathleen Sebelius CMS Administrator Marilyn Tavenner and White House health policy guru Jeanne Lambrew had no idea why the website was failing Lambrew excluded White House Chief Technology Officer Todd Park who had successfully launched products in the private sector from White House planning meetings CMS relied upon marketing people who did not understand the data technology and software being developed as its content experts The second half of the article describes how Jeff Zients a former corporate executive and Park led an emergency six week effort that resulted in a functioning website which may have salvaged President Barack Obama s signature domestic achievement They did it by Recruiting Google site reliability engineer Mikey Dickerson to lead the rescue effort Adding data engineers like Ryan Panchadsaram Jini Kim Paul Smith and Andy Slavitt to provide the content knowledge chops missing from CMS Creating dashboards to trouble shoot the problems with the website Dickerson s leadership in saving the Affordable Care Act offers important lessons that all healthcare executives need to learn Dickerson attacked the problems by having stand up meetings that addressed the problems in a rapid fashion He also posted three rules outside the control center The war room and the meetings are for solving problems There are plenty of other venues where people devote their creative energies to shifting blame The ones who should be doing the talking are the people who know the most about an issue not the ones with the highest rank We need to stay focused on the most urgent issues like things that will hurt us in the next 24 48 hours Few of us will lead projects as massive as the exchange website rollout Most of us will have to successfully manage complex change for our organization to survive in a rapidly changing healthcare delivery system environment The story of how the federal government at first failed and then fixed the rollout is instructive on many levels Study it carefully and look at what really happened Kent Bottles M D is a lecturer at the Thomas Jefferson University School of Population Health and chief medical officer of PYA Analytics Leave a comment Please enable JavaScript to view the comments powered by Disqus Enter your search terms Submit search form Web www hospitalimpact org Get Hospital Impact in your inbox Healthcare Industry news Final Obama budget takes aim at opioid addiction superbugs Zika outbreak White House seeks 1 8B to respond to virus More hospitals replace nurseries with rooming in with moms Hospitals must train millennial nurse leaders in empathy frontline engagement

    Original URL path: http://www.hospitalimpact.org/index.php/2014/03/12/learn_from_healthcare_gov_failure_to_sur (2016-02-10)
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