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  • Hotel & Travel
    Fees Need Help Email info ihi org Call 617 301 4800 866 787 0831 Toll Free Available Monday Friday 9am 5pm ET IHI Offering Page Hotel Travel Page Content The three face to face meetings for the Improvement Advisor Professional Development Program are scheduled to take place during the following dates Monday March 14 Thursday March 17 2016 Monday June 13 Thursday June 16 2016 Tuesday October 3 Friday October 7 2016 These face to face meetings will take place at Institute for Healthcare Improvement 20 University Road 7th Floor Cambridge MA 02138 Hotel Information A specially priced block of rooms has been be reserved at The Charles Hotel for all three face to face meetings Hotel details will be posted soon Participants are responsible for making their own hotel and travel arrangements The Charles Hotel One Bennett Street Cambridge MA 02138 Phone 617 884 1200 or 800 882 1818 March 14 17 2016 Face to Face Meeting To book reservations at The Charles Hotel please call 617 864 5200 and refer to the IHI Wave 40 Workshop 1 Room Block to receive the special block rate of 295 per night Please book your reservations prior to February 22 2016 to receive this room rate June 13 16 2016 Face to Face Meeting To book reservations at The Charles Hotel please call 800 882 1818 and refer to the IHI IA Wave 40 Workshop 2 Room Block to receive the special book rate of 290 per night Please book your reservations prior to May 23 2016 to receive this room rate October 4 7 2016 Face to Face Meeting To book reservations at The Charles Hotel please call 800 882 1818 and refer to the IHI IA Wave 40 Workshop 3 Block to receive the special block rate of 290

    Original URL path: http://www.ihi.org/education/InPersonTraining/ImprovementAdvisor/2016FebruaryImprovementAdvisorProfessionalDevelopmentProgram/Pages/hoteltravel.aspx (2016-02-01)
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  • Continuing Education
    with IHI Overview Collaboratives Initiatives Membership Programs Fellowship Programs Strategic Partnerships Customized Services Blogs and User Groups Home Education In Person Training Improvement Advisor Professional Development Program Improvement Advisor Professional Development Program Continuing Education In Person Training Improvement Advisor Professional Development Program My Filters Improvement Advisor Professional Development Program Session Agenda Session Faculty Hotel Travel Continuing Education Currently selected Session Materials Fees Improvement Advisor Professional Development Program Session Agenda Session Faculty Hotel Travel Continuing Education Session Materials Fees Need Help Email info ihi org Call 617 301 4800 866 787 0831 Toll Free Available Monday Friday 9am 5pm ET IHI Offering Page Continuing Education Page Content In support of improving patient care the Institute for Healthcare Improvement is accredited by the American Nurses Credentialing Center ANCC the Accreditation Council for Pharmacy Education ACPE and the Accreditation Council for Continuing Medical Education ACCME to provide continuing education for the health care team The Improvement Advisor program carries a maximum of 75 5 credits for general attendance physicians and nurses The Institute for Healthcare Improvement designates this enduring material for a maximum of 75 5 AMA PRA Category 1 Credit s Physicians should claim only the credit commensurate with the extent of their participation in the activity During this program attendees will be able to Bring about a successful outcome on the selected improvement project s Acquire the skills needed to successfully perform the role of Improvement Advisor Enhance the value and results of organizations improvement activites by increasing their ability to have a results focus in improvement projects Instructions In order to be eligible for a continuing education certificate attendees must complete the online evaluation within 30 days of the continuing education activity After this period you will be unable to receive a certificate Continuing education credits will not be awarded

    Original URL path: http://www.ihi.org/education/InPersonTraining/ImprovementAdvisor/2016FebruaryImprovementAdvisorProfessionalDevelopmentProgram/Pages/continuingeducation.aspx (2016-02-01)
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  • Session Materials
    Contact FAQs Topics All Topics A Z Improvement Capability Person Family Centered Care Patient Safety Quality Cost and Value Triple Aim for Populations Education Education Overview Conferences In Person Training Virtual Training Audio and Video Programs Passport to IHI Training IHI Open School Resources Resources Overview How to Improve Measures Changes Improvement Stories Tools Publications IHI White Papers Case Studies Audio and Video Presentations Posterboards Other Websites Regions Regions Overview Africa Asia Pacific Europe Latin America Middle East North America Engage with IHI Engage with IHI Overview Collaboratives Initiatives Membership Programs Fellowship Programs Strategic Partnerships Customized Services Blogs and User Groups Home Education In Person Training Improvement Advisor Professional Development Program Improvement Advisor Professional Development Program Session Materials In Person Training Improvement Advisor Professional Development Program My Filters Improvement Advisor Professional Development Program Session Agenda Session Faculty Hotel Travel Continuing Education Session Materials Currently selected Fees Improvement Advisor Professional Development Program Session Agenda Session Faculty Hotel Travel Continuing Education Session Materials Fees Need Help Email info ihi org Call 617 301 4800 866 787 0831 Toll Free Available Monday Friday 9am 5pm ET IHI Offering Page Session Materials Page Content If you are enrolled in this session and would like to access the available session materials please follow these steps Click Log In Register at the top of the page and enter your username and password Once you re logged in click on My IHI at the top right From the left hand menu choose My Offerings Under My Enrollments you will see this session listed Right below the session title you will see a hyperlink that says Materials and Handouts Click on this link to access any materials and handouts that will be used in this session PLEASE NOTE Not all session materials may be available for viewing Only

    Original URL path: http://www.ihi.org/education/InPersonTraining/ImprovementAdvisor/2016FebruaryImprovementAdvisorProfessionalDevelopmentProgram/Pages/materials.aspx (2016-02-01)
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  • Overview
    of the job IAs need more than just an interest in improvement work They need a solid foundation advanced knowledge and skills in the art and science of improvement plus the ability to work with and coach front line teams in achieving and maintaining successful changes IAs must also be able to communicate effectively with senior management to summarize progress on improvement projects and clearly articulate needed sponsorship and support when projects become stalled The Institute for Healthcare Improvement IHI in conjunction with Associates in Process Improvement API has designed this richly packed professional development and support program to help health care Improvement Advisors further develop and enhance their skills The goal of this program is to empower participants to become highly effective leaders in helping their organizations accomplish strategic improvement plans Who Should Attend Health care professionals who are currently regarded as leaders of improvement efforts within the organization and want to deepen their knowledge and enhance their effectiveness in this role Often these individuals hold titles such as Director or VP of Quality Improvement Quality coach facilitator Chief Quality Officer Quality Improvement specialist Others who would benefit from this program include clinical leaders physicians nurses allied health professionals who want to make substantial improvements in the care of individuals and the health of populations while reducing health care costs Program Design and Focus The design of this program allows participants to achieve maximum results by immediately applying the skills they learn to every day work situations The curriculum is built around the theoretical framework of W E Deming s System of Profound Knowledge as well as the Model for Improvement which serves as a road map for accomplishing improvement initiatives Each IA accepted into the program will be responsible for one or more improvement projects during the workshop period that are connected to his or her organization s strategic business plan These projects which provide a real time application of content and an opportunity to cement the participant s learning will be the focus of the workshops and ongoing support activities Improvement Projects A core element of this program is the improvement project that each participant is required to bring to the program The project is valuable in several ways it provides participants with a chance to achieve results in an improvement project important to their organization and it gives the IA a living laboratory in which to apply learning from the program It is important that the project is not only meaningful to the organization but also that its key objective is to achieve improved results The project may be in any of the following categories Improving quality of care Reducing costs while maintaining or improving quality Expanding patient or customer satisfaction with the development of new services or innovative ways of providing existing services During the ten month Improvement Advisor program participants will meet for three four day learning and working sessions In between during the Action Period assignments participants engage in monthly webinars and benefit

    Original URL path: http://www.ihi.org/education/InPersonTraining/ImprovementAdvisor/pages/default.aspx (2016-02-01)
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  • Case Studies
    Push AHRQ Inappropriate use of IV haloperidol to manage psychosis in an AIDS patient causes polymorphic v tach torsade de pointes necessitating a transvenous pacemaker Glucose Roller Coaster AHRQ A woman hospitalized for congestive heart failure with no history of diabetes is given several rounds of insulin and D50 after repeated blood tests show her glucose to be dangerously high then dangerously low Turns out the blood samples were drawn incorrectly and the signouts were incomplete Improving Care in Rural Rwanda When Dr Patrick Lee and his teammates began their quality improvement work in Kirehe Rwanda last year the staff at the local hospital was taking vital signs properly less than half the time Today the staff does that task properly 95 of the time Substantial resource and infrastructure inputs combined with dedicated Rwandan partners and simple quality improvement tools have dramatically improved staff morale and the quality of care in Kirehe Knowing Is Not Enough A healthy 57 year old man underwent a liver donation procedure He began to manifest some tachycardia late on the second postoperative day Early on the third post operative day he began to hiccup complained of being nauseated and was pronounced dead later that day Locked In A cancer diagnosis leads to tears and heartache But is it correct Dr Paul Griner Professor Emeritus of Medicine at the University of Rochester presents the third in a series of case studies for the IHI Open School Low on the Totem Pole AHRQ A medical student notices that prior to surgery a urinary catheter is inserted into a child without sterile prep Being new to the OR setting he says nothing until a few days later on rounds when the patient shows signs of infection Misread Label AHRQ An infant born with sluggish breathing is given Lanoxin instead of naloxone and dies of digoxin toxicity Mutiny The behavior of a superior starts to put your patients at risk What would you do The University of Rochester s Dr Paul Griner presents the final installment in a series of case studies for the IHI Open School On Being Transparent You are the CEO and a patient in your hospital dies from a medication error What do you do next The University of Rochester s Dr Paul Griner presents the fourth in a series of case studies One Dose Fifty Pills AHRQ Told to give a patient one gram of steroids an intern mistakenly orders fifty 20 mg pills Although a pharmacist questions the order the intern insists that the medication be given as ordered Reconciling Doses AHRQ Faced with a patient who s too confused to remember his medication regimen a care team administers an overdose of the anticoagulant Warfarin The Crowded Clinic Patients aren t showing up for their appointments at the community health center The results Delays overcrowding and mounting frustration for everyone Can this clinic be saved The Protective Parent During a 50 year career in medicine Dr Paul Griner accumulated hundreds of patient

    Original URL path: http://www.ihi.org/education/IHIOpenSchool/resources/Pages/CaseStudies/default.aspx (2016-02-01)
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  • Deming's System of Profound Knowledge (Part 1)
    Email Services updating Blogs Careers IHI Home Overview Courses Activities Chapters Faculty Blog Home Overview Courses Resources Chapters Faculty Blog Home Education IHI Open School Activities Video Library Deming s System of Profound Knowledge Part 1 Audio and Video Activities Activities Video Library Case Studies Games and Exercises Patient Stories Publishing Your Work Other Resources IHI Open School Page Deming s System of Profound Knowledge Part 1 Page Content IHI

    Original URL path: http://www.ihi.org/education/IHIOpenSchool/resources/Pages/AudioandVideo/Whiteboard1.aspx (2016-02-01)
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  • f f e c t s t h a t i s X 1 i n c o n c e r t w i t h X 4 c o n j o i n t l y h a v e a n e f f e c t o n t h e d e p e n d e n t v a r i a b l e S i m i l a r l y X 1 a f f e c t s X 5 a n d t h e y c o n j o i n t l y i n f l u e n c e t h e o u t c o m e S i m i l a r l y e v e r y v a r i a b l e c a n h a v e i n t e r a c t i o n s w i t h o t h e r v a r i a b l e s i n t h e s y s t e m T h e s e c a n i n t e r a c t t h i s o n e c a n i n t e r a c t w i t h t h a t o n e a n d t h e n i f y o u r e a l i z e t h a t o v e r t i m e t h e s e v a r i a b l e s h a p p e n f i r s t t h e y i n f l u e n c e t h e s e c o n d s e t a n d t h e n c o l l e c t i v e l y t h e w h o l e s y s t e m i n f l u e n c e s t h e o u t c o m e T h i s i s a v e r y d i f f e r e n t m o d e l t h a n t h i s s i m p l e v i e w T h e i d e a r e m a i n s g o o d s o u n d a n d t e s t a b l e b u t i n f a c t w h a t y o u v e m i s s e d i s t h e c o m p l e x i t y o f l i f e

    Original URL path: http://www.ihi.org/Documents/OpenSchoolCourseTranscripts/QI101-Lesson4-TranscriptDEMING1.html (2016-02-01)
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  • n t h e p r o c e s s a n d r e a l i z e t h a t t h e r e i s a s y s t e m a n d t h o s e s y s t e m s h a v e s m a l l e r s u b s y s t e m s a n d i t s t h e i n t e r a c t i o n o f a l l t h e s e s y s t e m s t h a t d r i v e t h e o u t c o m e W e t h e n h a v e t o t h i n k a b o u t v a r i a t i o n A n d t h a t v a r i a t i o n i s n o t o n l y c o n c e p t u a l l y h o w p e o p l e v a r y i n t h e i r b e h a v i o r b u t a l s o s t a t i s t i c a l l y C a n w e g a t h e r d a t a a n d l o o k a t t h e p e r c e n t o f c o m p l i a n c e w i t h h a n d h y g i e n e g e t t h e a v e r a g e c o m p l i a n c e a n d t h e n b e a b l e t o s t r a t i f y t h a t i n t o t h e d i f f e r e n t s y s t e m s T h e n w e d l i k e t o k n o w w h a t t h e o r i e s p e o p l e h a v e a b o u t h a n d h y g i e n e A n d t h e s e a r e q u i t e v a r i e d e v e r y o n e s e e m s t o h a v e d i f f e r e n t t h e o r i e s S o m e p e

    Original URL path: http://www.ihi.org/Documents/OpenSchoolCourseTranscripts/QI101-Lesson4-TranscriptDEMING2.html (2016-02-01)
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