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  • Intelligent Community Forum (ICF)
    former industrial centers as industries from shipbuilding and mining to heavy manufacturing lost their competitiveness In the 1980s this city of over 600 000 people began a transformation of its economy to stress services culture and tourism backed by large scale government investment in redevelopment Environment for E Commerce Steady progress was made yet by 1996 Glasgow still suffered a 16 8 unemployment rate Then in 1998 the British Government published a Competitiveness White Paper that set out a commitment to make the UK the best environment in the world for e commerce Based on this framework Scottish Enterprise a regional agency engaged a wide range of stakeholders in this transformation and through consultation set specific goals for Scottish progress in becoming an e commerce hub The goals included ensuring that by 2002 at least half of Scottish small and midsize enterprises would have Internet connections and one third would be engaged in e commerce and that 20 of all new business start ups would be e commerce companies by the spring of 2001 The Scottish Executive has since established two major programs to help meet these goals Digital Scotland aims to ensure that Scotland obtains and retains maximum economic and social advantage from ICT while a Knowledge Economy Task Force is charged with ensuring the development of a broad based knowledge economy for Scotland 60 Decrease in Unemployment Glasgow has become a natural focal point for these national and regional policy initiatives Telecommunications are 100 digital and highly competitive with costs among the lowest in Europe Glasgow will be one of the first European cities to go live with 3G wireless service and British Telecom has chosen Glasgow as the location for its Data Hosting facility the largest in the UK Huge investment is being made in the city

    Original URL path: http://www.intelligentcommunity.org/index.php?src=news&refno=246&prid=246 (2016-02-12)
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  • Intelligent Community Forum (ICF)
    education and create more and higher quality housing One of its projects Eastserve is recognized by ICF for deploying an IT based solution that addresses these goals while strengthening the social bonds of the community At first glance Eastserve is a Web portal www eastserve com little different from government or neighborhood sites in thousands of communities What sets it apart is the way in which it was implemented and the skills of the developers in meeting so many different goals Begun in 2000 the Eastserve project began by surveying residents on their needs for information and their ability to access it Residents identified four priorities employment and training housing policing and street based services As a result the portal design included a virtual police station with anonymous crime reporting a home finder system for public housing and online job searches and resume preparation system among many other features The surveys also revealed that only 19 of residents had access to a computer In response Eastserve tapped a UK Government program that distributed recycled computers in deprived areas in order to launch a 2001 pilot project involving 450 households Each household received a recycled PC or set top box at a subsidized price plus free dial up Internet access for the first three months The project also placed PCs at public access locations including police stations housing offices and youth clubs The pilot was successful enough to lead to a second phase that targeted 4 500 households to receive new or recycled computers added new content to the Web portal tied the project into IT training programs for schools funded by the e Learning Foundation and tackled the problems of financial exclusion Firing On All Cylinders In Phase Two Eastserve began firing on all cylinders thanks to the down to

    Original URL path: http://www.intelligentcommunity.org/index.php?src=news&refno=261&prid=261 (2016-02-12)
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  • Intelligent Community Forum (ICF)
    developer to build the first speculative building of what is now Doxford International an award winning office park During the 1990s it filled and expanded filled again and expanded again as the European headquarters of Nike and Verisign and home to such companies as Barclays CitiFinancial EDF Energy and T Mobile These companies were attracted by the high quality facilities in a city with attractive wage costs a strong incentive program and the availability of freshly trained labor The same team won public sector funding from the national government and European Commission and invested it in rebuilding the derelict waterfront into a new home for the University of Sunderland a former technical institute that had gained university status in 1992 By 2000 Sunderland had created 9 000 new jobs A second Telematics strategy covering the 1999 2003 period focused on using ICT to promote social inclusion and ensure that everyone benefited from the city s transformation into an Intelligent Community It set new goals including development of a publicly owned ISP and e government hub called the Sunderland Host expansion of the high speed network to businesses and community centers and creation of a one stop Sunderland Portal for citizens business and government users There was no let up however in economic development efforts In 2002 EDS opened its first data center in the North of England in Sunderland During the three years from 2002 to 2004 Sunderland secured 72 of the new jobs entering the region despite having just 11 of the North s population The latest plan called The Sunderland Strategy 2004 07 has focused on exploiting the city s global connectivity and growing knowledge workforce to attract even more inward investment and encourage the formation and growth of small and midsize companies For the past five years the number of net new jobs has increased 4 87 compared with the UK average of 3 17 Sunderland has also seen a measurable improvement in the quality of those jobs with growth primarily in financial and customer services that offer good pay and prospects for advancement From 2004 to 2005 gross weekly pay in Sunderland rose at three times the national average and the average salary for full time employees is almost double the national minimum wage Working Together Sunderland s transformation from industrial has been to Intelligent Community illustrates the power of making many separate elements work in concert For example the city s activism about deploying broadband and willingness to create joint ventures where necessary to reduce risks to the private sector convinced carriers including NTL Telewest BT and Tiscali to provide broadband at competitive costs for speeds up to 10 Mbps Broadband penetration has leaped from 25 two years ago to 75 today The City Council has taken advantage of this connectivity to create an e government portal that delivers a wide range of services to about 30 000 visitors per month Broadband is also the medium for a Virtual Learning Environment created by the City

    Original URL path: http://www.intelligentcommunity.org/index.php?src=news&refno=245&prid=245 (2016-02-12)
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  • Intelligent Community Forum (ICF)
    people that is one of the fastest growing communities in Canada Best known as a center of the Canadian oil industry and for its annual Stampede celebration of its cowboy heritage Calgary also has a significant telecommunications and wireless manufacturing base and over 1 300 software companies with expertise in geomatics and image processing It has more miles of optical fiber than any city in Canada according to the Yankee Group and broadband Internet is accessible to 99 of residences In the ten years between 1988 to 1998 technology employment tripled to over 9 of the labor force and technology employers include IBM EDS AT T Vertitas Shaw Communications Nortel Networks and TELUS Calgary Technologies Leading the charge to build a Digital Age economy for the community is the public private corporation Calgary Technologies Its projects include Calgary INFOPORT which has succeeded in building a local information and communications technology industry the Calgary Innovation Center which acts as a catalyst between life sciences innovators and the venture capital community and the Alastair Ross Technology Center incubator In 2001 Calgary Technologies launched the ConnectCalgary project using matching funds from the Canadian Government s Smart Community award program ConnectCalgary is creating online

    Original URL path: http://www.intelligentcommunity.org/index.php?src=news&refno=235&prid=235 (2016-02-12)
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  • Intelligent Community Forum (ICF)
    form the first informal executive network in the community Their timing was good As provincial and local government froze hiring and began to downsize the best and brightest civil servants left to start knowledge sector businesses in technology and services They found support both from private investors and programs introduced by the provincial and Federal governments including the Atlantic Innovation Fund the BREAKTHRU Business Plan Competition and the Industrial Research Assistance Program The Vision 2000 plan was updated in 2001 and then every three years after that It began to target development in specific sectors such as e learning aerospace training health network security and multimedia games The 2004 plan included a bold statement of purpose that economic development should focus first and foremost on supporting locally owned firms and give second place to business attraction That commitment was no doubt made easier by a track record of success In 2005 the knowledge sector employed more people than did the provincial government for the first time in history But Fredericton s government under the leadership of Mayor Brad Woodside refused to leave all the innovating to business Following the 1992 study Fredericton launched a set of business process improvement programs to streamline and make more efficient a government that clearly had too many moving pieces To further drive the process the city entered the ISO 9001 quality management process which forced it to understand clarify and document everything government did In May 2004 Fredericton passed its audit and became one of the few ISO 9001 certified cities in North America To support its focus on growing local business Fredericton launched a series of awards for business excellence and contributions to quality of life which targeted small and micro businesses as well as mid size and large companies and the entrepeneurs who built them The city also began to focus on a weakness becoming increasingly apparent as the Nineties gave way to the new century The Broadband Barrier As demand for Internet connectivity rose across Canada Fredericton found itself a have not community Carriers focused investment in the same geographic center that had so long dominated the Canadian economy and showed no interest in upgrading dial up service in the outer provinces After lobbying proved unsuccessful Fredericton decided to form its own telecommunications company e Novations was established as a co op It obtained funding commitments from 12 founding members including the city the universities business users and the region s largest Internet Service Provider and used it to build a fiber ring connecting to their facilities It then pooled their demand and purchased broadband capacity in bulk Each member paid for a minimum guaranteed bandwidth but had the ability to tap any unused bandwidth in the system on demand Because networks tend to have substantial idle capacity e Novations immediately reduced the members cost and established a new competitive price point in the region By mid 2002 e Novations had a stable fiber ring and positive cash flow but struggled

    Original URL path: http://www.intelligentcommunity.org/index.php?src=news&refno=254&prid=254 (2016-02-12)
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  • Intelligent Community Forum (ICF)
    actively promote the city as a place to base telecom intensive service and IT operations The province helped the city to attract call centers for over two dozen national and international firms including ExxonMobil UPS FedEx and the Royal Bank of Canada By 1994 call centers had become a major source of new jobs exceeding goals set in 1991 But the 1994 plan recognized that success in call center development was not enough the next step was to focus on knowledge businesses natural and applied sciences business and finance computer programming and information systems More partnerships ensued Moncton tapped the resources of national and provincial government agencies including the Atlantic Innovation Fund and the New Brunswick Innovation Foundation to spur attraction and start up of knowledge based businesses A New Brunswick R D Tax Credit helped companies justify location of scientific research facilities in the Greater Moncton area The Greater Moncton Strategic Partnership linked local government with universities colleges local media and leading edge companies to fund talent attraction marketing in order to feed the rising demand for qualified people With the call center business continuing to attract companies including Fairmont Hotels Rogers Communications and Lottomattica Moncton increasingly saw homegrown ICT businesses prosper from the Atlantic Lottery Corporation and Red Ball Internet to Vimsoft and PropertyGuys com By 2006 almost 45 out of every 1 000 workers in the Moncton Census Metropolitan Area CMA worked in customer service information or related clerk positions compared with an average of 12 for Canada Moncton had witnessed a 300 increase in employment in ICT companies a 153 increase in employment for graphic designers and illustrators and a 43 increase in jobs for writers and translators While New Brunswick suffered a net loss of 3 900 people from 2001 to 2006 the Greater Moncton area gained 6 800 In 2008 the call center sector paid more than C 290 million in payroll and generated a total of C 765 million in regional economic activity But newer businesses were also making an impact The community s hospitals have become catalysts for an emerging life sciences cluster focusing on medical informatics bio markers and bio statistics The Atlantic Cancer Research Institute is the largest in Atlantic Canada L Université de Moncton is well known for research on cellular lipid metabolism and is home to New Brunswick s only medical school while private company DDx Health Strategies is pioneering in remote support for the pharmaceutical industry and MedSenses offers health care e learning solutions A local entrepreneur went from working as a video game repair technician to creating a state of the art video lottery machine system Global lottery giant GTECH acquired this Moncton grown company in 2004 and was itself acquired in 2006 by Italy s Lottomatica which chose to maintain production of the systems in Moncton The result has been a gaming cluster which now includes a unit of Oracle and a significant number of homegrown companies and development centers for multinationals Moncton ploughed economic

    Original URL path: http://www.intelligentcommunity.org/index.php?src=news&refno=303&prid=303 (2016-02-12)
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  • Intelligent Community Forum (ICF)
    as deploying technology to make city services and systems more efficient and creating a collaborative ecosystem involving business institutions and citizens The city owns its own electric utility which has contributed to an 81 Internet penetration rate with most connections at high speed Current plans call for build out of free WiFi across the 17 square kilometers of the central city An open citizen laboratory already invites participation in incubating social technologies An aggressive train the trainer program operates from 85 centers to equip community leaders with digital skills which also help the significant portion of the population who struggle with basic literacy a legacy of the city s industrial past The metro area s universities graduate more students from higher education than any other Canadian city Over 415 000 students earned an undergraduate or graduate degree there from 1998 through 2008 Montreal institutions also received more than 160 000 registrations for e learning in the 2011 12 school year while a specialized program is training hundreds of teachers in the use of digital technologies This educational foundation feeds into the region s fast growing knowledge economy which is a major focus of policy Montreal operates six Learning Labs specializing

    Original URL path: http://www.intelligentcommunity.org/index.php?src=news&refno=1096&category=Community&prid=1096&print=y (2016-02-12)
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  • Intelligent Community Forum (ICF)
    life by the Swiss firm Corporate Resources Group and a cross Canada survey recognized the region as the best place to live and work in the nation Ottawa 20 20 Given this situation the region s political leaders could be forgiven for resting smugly on their laurels But they have done nothing of the kind In 1999 the City of Ottawa formed The Ottawa Partnership TOP a group of public and private sector leaders who advised government on growing and sustaining the local economy In 2001 the area completed a political reorganization that united a regional government body and 11 urban and rural municipalities including both Ottawa and Gatineau into one local government structure As part of that process the new government published a plan called Ottawa 20 20 Its goal was to establish a unified planning zoning and development scheme that would see the community through the next 20 years as its population increased by as much as 50 Following a performance review of the first five years the government recently published a detailed plan for 2006 2009 focusing on economic development equality and privacy issues With an overall goal of making Ottawa Gatineau an Innovation Capital priorities include workforce skills development improving knowledge sharing among businesses and citizens linking innovation more effectively with the marketplace strengthening entrepreneurship and upgrading marketing Behind these priorities are two primary challenges to the region s continued success Research by The Impact Group in Toronto in collaboration with H Douglas Barber co founder and retired CEO of Genum Corporation one of Canada s most successful high tech firms shows that Canada suffers from a commercialization gap compared with its neighbor nation to the south Canada is strong in research and development and has some world class technology companies like Nortel and Mitel but Canadian business generally lags American business in bringing technology innovation to market According to Dr Barber the key to the problem is the relative inability of government compared with the private sector to understand customer needs and innovate competitively to meet them Statistics from Industry Canada reveal that in 2000 68 of funding for R D came from government and related sources while industry contributed 32 This is nearly the reverse of the US where industry spent 67 of each R D dollar and government spent only 33 This relative lack of customer centricity and commercial competence tends to produce technology based enterprises that cannot afford the marketing or R D needed to succeed The other challenge has to do with the region s unique mix of urban and rural areas In urban areas 94 of households and 100 of business and government facilities had access to broadband in 2003 whereas availability in rural areas was about 2 Lack of broadband infrastructure posed a severe constraint on further development outside the existing urban zones Changing the Culture It may be ironic to ask government to tackle a commercialization gap caused by an excess of government over private investment But Ottawa

    Original URL path: http://www.intelligentcommunity.org/index.php?src=news&refno=257&prid=257 (2016-02-12)
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