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  • Negotiation Videos - MWI
    Ombuds Services ADR System Design Skip to content Negotiation Videos Negotiation Videos Resources Questions Contact Chuck Doran Executive Director Call 617 895 4026 Email cdoran mwi org Online Name Invalid Input Email Invalid Input Message Invalid Input Type what you see Refresh Invalid Input Home Meeting Facilitation Services What We Do Negotiations Negotiation Videos Top Skip to content MWI 10 Liberty Square 4 th Floor Boston MA 02109 tel 617

    Original URL path: http://www.mwi.org/meeting-facilitation-services/23-what-we-do/negotiations/391-negotiation-videos.html (2016-02-12)
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  • Advanced Mediation Training | Mediation Mentoring - MWI
    used to help MWI address your specific negotiation challenges and help us tailor a program for you and your needs There are two versions of the questionnaire for you to choose from a short form and long form The short form will provide us with an overview of your negotiation experiences and goals The long form will provide us with detailed information to better understand a specific negotiation challenge within your industry Both forms are intended to give you an opportunity to reflect on your negotiation goals and challenges in more depth in advance of the program We ask you to complete section A Contact Information regardless of the version you choose to complete Please type your responses into either version below questionnaire and press submit at the end of each form or send the completed Word form to This email address is being protected from spambots You need JavaScript enabled to view it Your information will be held in strict confidence and sent directly to MWI via our secure server Completed questionnaires may also be faxed to MWI at 617 973 9532 Click here to access the short form or click here to download the short form as a MS Word document Click here to download the long form as a MS Word document Please send to This email address is being protected from spambots You need JavaScript enabled to view it when complete Please contact Chuck Doran Senior Negotiation Instructor at This email address is being protected from spambots You need JavaScript enabled to view it or 800 348 4888 with questions Negotiation Training Philosophy and Approach CONCEPTUAL FOUNDATION MWI s Negotiation Skills Workshop builds on the ideas and frameworks developed by Professor Roger Fisher and his colleagues at the Harvard Negotiation Project at Harvard Law School Based on the best selling book Getting to Yes this training workshop features the key elements of Fisher s model widely known in the field as principled negotiation which represents a landmark shift in how negotiation is understood and conducted Fisher s ideas have been implemented throughout the world in all sectors of society from intra organizational conflict to public policy debates For years experienced practitioners have reported that training in principled negotiation has increased their confidence and competence Stimulate participants awareness of the complexities of and their approaches to negotiation Equip participants with a framework for understanding diagnosing and leading the interest based negotiation process Enhance participants skills through hands on experience and feedback Provide participants with ongoing tools support and reinforcement creating a process for continued improvement and learning over the course of at least one year WORKSHOP METHODOLOGY Following the teaching model developed at the Harvard Negotiation Project MWI uses a hands on skill based method of teaching negotiation Core concepts and frameworks are presented to participants in an interactive style Building on the presentations participants will have opportunities to apply the theory they have learned by negotiating case simulations with other participants Case simulations are drawn from

    Original URL path: http://www.mwi.org/mediation-training-careers-in-mediation-advanced-mediation-training/mediator-skill-development/23-what-we-do/negotiations.html (2016-02-12)
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  • Advanced Mediation Training | Mediation Mentoring - MWI
    that he had been fired and that the dealer was implementing controls to prevent any fraud in the future by any other employees With the reconciliation of eligibility of sales and the forward looking improvements by the dealer the manufacturer clarified that fraud is the responsibility of the dealer but agreed to approve the bonus monies In addition the manufacturer warned that the results would be very different if the same issues arose again Real Estate Construction Mediation Arbitration Real Estate Massachusetts Land Court Design and Construction and Environmental disputes often benefit from mediation or arbitration MWI has the distinction of being an Approved Provider by the Chief Justice of the Massachusetts Land Court Department to provide ADR services Our mediators and arbitrators are recognized leaders in their field MWI MEDIATORS AND ARBITRATORS click on a name or picture for more information John Fieldsteel Joseph Berman Joseph Vrabel Joel Reck Jack Wofford SCOPE OF SERVICES MWI s experienced mediators and arbitrators are available to assist you in resolving cases While many cases are referred from the Massachusetts Land Court MWI also provides services and receives referrals from attorneys neighbors unmarried couples and those involved with construction projects with multiple parties and stakeholders Additionally MWI offers a free Screening Conference where people come to MWI to learn more about participating in mediation or arbitration TYPES OF DISPUTES MWI provides experienced and effective mediators and arbitrators with expertise in Breach of Contract Adverse Possession Disruption Impact Equitable Adjustment Boundaries Constructive Acceleration Delay Condo Associations Environmental Disputes Easements Title Zoning Variances Jointly Owned Property Design and Construction Petition for Partitions LAND COURT FORMS AND RESOURCES The Land Court Department website Land Court Forms Public Access to Land Court Case Information Land Court Rules Guidelines and Standards Land Court Contact Information Land Court Fees Land Court FAQ s To learn more about fees for mediation contact This email address is being protected from spambots You need JavaScript enabled to view it at 617 895 4028 SAMPLE ENGAGEMENTS A sub contractor for a housing development project was hired to clear and grade each phase of the development build roads and sidewalks and install water sewer and utility lines Much of the work did not pass inspection The contractor terminated the contract for cause The subcontractor sued for money owed For the mediation the parties requested a mediator who was familiar with building projects and could read a blueprint Before the mediation the mediator conducted a site visit with counsel for both parties The parties reached a monetary agreement and decided to end any future business relationship Two parties were in litigation over a boundary dispute One party alleged a boundary line violation claiming misinterpretation and an erroneous survey The buyer had already sub divided the lots and built homes on them each of which were required to meet a minimum zoning requirement for the land they were claiming Years of litigation and expenses had taken place trying to determine if the survey was correct or not To make matters worse for one party his title insurance company would not pay the legal costs because there was a survey exception in the policy Before contacting MWI for mediation services he had already spent over 20 000 in legal fees A four hour mediation at a cost of 900 per party resulted in a land swap a parking space for the person who wanted one and for money damages to be paid by a title insurance company to the party whose title insurance company did not cover his legal fees Please contact Josh Hoch at This email address is being protected from spambots You need JavaScript enabled to view it or 617 895 4028 for a no fee consultation to learn more about MWI s Real Estate Mediation and Real Estate Arbitration Services Mediation Arbitration Services Since 1994 MWI has provided thousands of commercial clients with mediation and arbitration services designed to resolve business claims quickly efficiency and economically MWI s mediation and arbitration services provide clients with the most effective and seasoned neutrals from across the country and exceptional case management services at competitive rates MWI offers clients two options for resolving disputes in the most efficient and cost effective manner mediation and arbitration MWI mediators and arbitrators have specific expertise in the following areas Auto Retail Franchise Bankruptcy Commercial Divorce Family Real Estate Construction Workplace Employment Mediation Mediation is a voluntary and confidential process in which an impartial third party the mediator assists disputing parties to clarify issues develop options and work toward a mutually beneficial resolution It is an opportunity for parties to discuss their issues openly with the reassurance their dispute will remain private and the outcome will remain in their control The process allows for creativity and flexibility in generating options and leads to solutions tailored to meet parties interests Benefits of mediation include High Success Rate Parties enjoy a 90 success rate with mediation Convenience Mediation sessions are scheduled at the parties convenience at a variety of locations Self Determined Outcome The parties with the assistance of counsel will decide the terms of any agreement The mediator does not have decision making authority and will never attempt to impose a solution Cost Effective Mediation costs a fraction of what it costs to litigate or prolong the problem Saves Time Mediation sessions can be scheduled quickly depending on the parties and mediators schedule Length of a session can take as little or as much time as the parties need Preservation of Relationships Mediation improves communication and understanding between parties while strengthening personal and business relationships or ending the relationship in an amicable way Arbitration Arbitration is a binding process in which the arbitrator selected by the parties renders an award Arbitration awards are generally considered final and not subject to appeal Arbitration proceeds under mutually agreed upon rules unless there is a rule stipulation in the agreement between the parties Arbitration is more flexible than litigation and more formal than mediation The

    Original URL path: http://www.mwi.org/mediation-training-careers-in-mediation-advanced-mediation-training/mediator-skill-development/24-what-we-do/mediation-a-arbitration.html (2016-02-12)
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  • Advanced Mediation Training | Mediation Mentoring - MWI
    of mediation is simple to help employees address and resolve disputes with others that cause stress instability and uncertainty at work and at home Mediation provides employees with an opportunity to put closure on difficult situations with co workers supervisors and family members so that they can move forward knowing that the issue is resolved In addition working with an external neutral professional provides HR and management with a method to resolve time consuming disputes without compromising management s decision making authority MWI s panel of experienced and professional mediators and arbitrators will help your employees resolve Workplace Employment any combination of disputes between employees and management including discrimination claims harassment and communication issues Family divorce custody couples child support visitation child support modifications post divorce issues never married parents parent and elder care sibling matters and other family conflicts Higher Education student student student faculty faculty faculty tenure inter and intra departmental pre disciplinary matters concerning conduct and academic honesty Other foreclosure bankruptcy credit card debt trusts wills estates landlord tenant real estate and other disputes from clients MWI also offers the following services and training programs Arbitration Services MWI provides arbitration services for matters that require a binding process and a rendered award Arbitration awards are generally considered final and not subject to appeal which provides companies and employees finality and certainty about the outcome The arbitrator renders a reasoned award based on the arguments and evidence presented by each party The parties not only choose the arbitrator but they also have input regarding the arbitration rules that will be applied Negotiation and Communication Training MWI has trained thousands of professionals and staff members to build their capacity to transform adversarial approaches to negotiation into problem solving collaborations producing better outcomes for all parties while enhancing long term working relationships Training programs may be customized to meet the specific needs and interests of the client organization Ombuds Services provides staff with a unique and confidential channel for voicing complaints and resolving conflict This includes opportunities to seek advice on handling difficult situations insights about company policy and services designed to build morale productivity and the capacity to manage conflicts on their own Dispute Resolution System Design provides employees with tools and choices to resolve their disputes early and often These tools include preparing employees to resolve their own disputes internally through training and providing employees with such services as mediation meeting facilitation and arbitration For more information or to start the dispute resolution process please contact Tad Mayer This email address is being protected from spambots You need JavaScript enabled to view it or 800 348 4888 x26 for workplace and employment matters or Josh Hoch at This email address is being protected from spambots You need JavaScript enabled to view it or 617 895 4028 for divorce and family matters ADR for EAPs MWI provides Employee Assistance Programs EAPs and their client companies with support services designed to help employees resolve family employment and other disputes efficiently and economically By resolving disputes that would otherwise consume limited resources and often result in costly legal claims MWI s neutrals provide a valuable resource for resolving disputes early and often while increasing productivity and morale The purpose of mediation is simple to help employees address and resolve disputes with others that cause stress instability and uncertainty Mediation provides employees with an opportunity to put closure on difficult situations with family members co workers and supervisors so that they can move forward knowing that the issue is resolved MWI also provides arbitration for cases that require a binding process and a rendered award Arbitration awards are generally considered final and not subject to appeal which provides companies and employees finality and certainty about the outcome The arbitrator renders a reasoned award based on the arguments and evidence presented by each party The parties not only choose the arbitrator but they also have input regarding the arbitration rules that will be applied Types of disputes to be mediated and arbitrated include Family divorce custody couples child support visitation child support modifications post divorce issues never married parents parent and elder care sibling matters and other family conflicts Workplace Employment any combination of disputes between employees and management discrimination claims communication issues Higher Education student student student faculty faculty faculty tenure inter and intra departmental pre disciplinary matters concerning conduct and academic honesty Other foreclosure bankruptcy credit card debt trusts wills estates landlord tenant real estate and other disputes from clients MWI also offers the following services to EAPs and their client companies Negotiation and Communication Training MWI has trained thousands of professionals and staff members to build their capacity to transform adversarial approaches to negotiation into problem solving collaborations producing better outcomes for all parties while enhancing long term working relationships Training programs may be customized to meet the specific needs and interests of the client organization Ombuds Services provides staff with a unique and confidential channel for voicing complaints and resolving conflict This includes opportunities to seek advice on handling difficult situations insights about company policy and services designed to build morale productivity and the capacity to manage conflicts on their own Dispute Resolution System Design provides employees with tools and choices to resolve their disputes early and often These tools include preparing employees to resolve their own disputes internally through training and providing employees with such services as mediation meeting facilitation and arbitration Please contact Chuck Doran at This email address is being protected from spambots You need JavaScript enabled to view it or 617 895 4026 with questions and for a detailed proposal for your review Organizational Ombuds OVERVIEW MWI s External Organizational Ombuds Program works with small medium and large companies to provide a designated neutral who serves as an impartial dispute resolution practitioner to provide independent confidential and neutral assistance to employees An ombudsperson is available to all employees to discuss address and resolve a variety of problems and issues An ombudsperson is a resource for

    Original URL path: http://www.mwi.org/mediation-training-careers-in-mediation-advanced-mediation-training/mediator-skill-development/27-what-we-do/other-services.html (2016-02-12)
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  • Collaborative Leadership | Decision Making And Negotiation Skills - MWI
    optimize participants learning experience through lectures demonstrations interactive exercises supervised role plays and group discussions Participants will receive coaching instruction and opportunities to practice their newly acquired skills MWI s mediation trainings meet the training requirement outlined in the Massachusetts Confidentiality Statute MGL ch233 sec 23C and Rule 8 c i of the MA Supreme Judicial Court s Uniform Rules on Dispute Resolution Below please find an overview of what is covered in a customized in house mediation training program For more information and a detailed proposal please contact Chuck Doran Executive Director and Lead Trainer at This email address is being protected from spambots You need JavaScript enabled to view it or 617 895 4026 Program Methodology An interactive hands on skill building approach Role plays participatory exercises and opportunities for small and large group discussions Individual coaching and tailored feedback for participants Participants will enjoy a low risk and safe environment for learning Learning objectives Participants will learn About mediation and other ADR Alternative Dispute Resolution methods including an overview of mediation theory approaches and styles facilitative evaluative transformative etc The initial stages of the program are dedicated to helping participants understand the goals elements structure and stages of mediation Special emphasis is placed on helping participants understand and implement the principles of mediation and what steps the mediator can take to uphold these principles which include confidentiality impartiality informed consent self determination and the voluntary nature of mediation The role and skills of a mediator which include setting the stage defining issues identifying interests transmitting information communicating effectively generating options for resolution analyzing alternatives and drafting agreements Mediation as assisted negotiation mediating with a co mediator solo mediation techniques How mediation can be applied and promoted Ethical duties and dilemmas facing mediators mediation and confidentiality the role of agents witnesses and other advocates at the mediation table Mediator liability confidentiality and privilege Interactive listening techniques the art of effective questioning reality testing and the mediation process overcoming barriers to agreement Dealing with challenging personalities mediator biases and challenges to neutrality Dealing with power differentials and imbalances The state of the field recent developments trends and mediation resources including information on mediation and ADR web sites blogs listservs and other information Determining when a case should be mediated internally and when it should be referred to an external mediation provider How to use mediation skills even when the trained mediator is not serving in a formal mediation session Expected Outcomes As a result of this training participants will be able to Effectively facilitate the mediation process from the mediator s opening to agreement writing Assist parties in their efforts to define the issues focus their interests and generate options that secure sound resolutions Provide participants with the skills necessary to mediate effectively including listening skills questioning techniques fostering communication generating options and analyzing alternatives TRAINERS Chuck Doran Diane Levin Tad Mayer Arline Kardasis Moshe Cohen For more information about MWI s Mediation Training Programs and a detailed proposal

    Original URL path: http://www.mwi.org/custom-negotiation-training/collaborative-leadership-decision-making-and-negotiation-skills/47-what-we-do/mediation-a-arbitration/basic-mediation-training-programs.html (2016-02-12)
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  • Collaborative Leadership | Decision Making And Negotiation Skills - MWI
    Blog that contains news views and opportunities for mediators looking to grow their skills and careers For more information about MWI s Basic and Advanced Mediation Training Programs please contact Chuck Doran at This email address is being protected from spambots You need JavaScript enabled to view it or call 617 895 4026 to discuss your interest in becoming a mediator and how MWI can help you meet your professional goals Mediation Training Articles Below please find articles written by MWI s mediators and mediation trainers for your use Making it as a Mediator Tips from Those in the Know by Chuck Doran The Driving Force of Desires Reaching Resolution in Mediation by Amy Lieberman How to Best Represent Your Client at Mediation A Tip Sheet by Nancy Kramer Does Mediation Work You Be the Judge A User s Guide to Mediation by Chuck Doran The One Minute Manager Prepares For Mediation A Multidisciplinary Approach to Negotiation Preparation by Donald Philbin Primed for Resolution What Mediators Can Learn From the New Research on Priming and the Unconscious Activation of Mental Processes by Jane Juliano Why Mediate by Robert Wright Make Me a Mediator Professional Development Pathway in Mediation by Chuck

    Original URL path: http://www.mwi.org/custom-negotiation-training/collaborative-leadership-decision-making-and-negotiation-skills/51-what-we-do/mediation-a-arbitration/mediation-training-resources.html (2016-02-12)
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  • Collaborative Leadership | Decision Making And Negotiation Skills - MWI
    Panel MWI Staff Mediator and Facilitator for employment commercial business residential and organizational disputes Member of MWI District Court Mediation Panel Co Author What is Conflict Costing Your Company The Value of a Comprehensive Employment Dispute Resolution System for Northeast Human Resources Association NEHRA 2006 Various articles about the Benefits of Mediation for the Massachusetts Housing Finance Authority 2005 2010 Association for Conflict Resolution New England Chapter NE ACR Member Annual Conference Co Chair 2005 Annual Conference Committee 2004 Lectures and ADR Trainings Conducted General Motors Mediation Panel Basic Training VOD 2010 Coca Cola Solutions Program Internal Mediation Training Program 2006 Coca Cola Solutions Effective Communication Workshop 2006 Fletcher School of International Affairs Basic Mediation Training 2006 2011 Tufts University Panel Discussion on ADR 2009 Boston College Law School Mediation Role Play 2005 2006 UMass Law Dartmouth Basic Mediation Training 2008 2010 WilmerHale Teen Empowerment Basic Mediation Training 2005 2006 MWI Mentor Program 2005 2006 MWI Refresher Mediation Training 2008 MWI Basic Mediation Training 2005 2011 MWI Mediator Roundtable Negotiation Concepts in Mediation 2006 MWI Mediator Roundtable Dealing with Difficult Parties 2008 2009 MWI Mediator Roundtable A Look at Corporate Dispute Resolution Systems 2010 Massachusetts Housing Finance Authority Dispute Resolution Workshop 2006 2011 Massachusetts Housing Finance Authority Dealing with Difficult People 2008 2011 Beacon Communities Dealing with Difficult People 2008 SHP Management Annual Conference Dispute Resolution Workshop 2011 New England Affordable Housing Authority NEAHMA Annual Conference Dispute Resolution Workshop 2010 Massachusetts Chapter of the National Association of Housing Redevelopment Officials MassNAHRO Annual Conference Dealing with Difficult People 2010 Massachusetts Housing Finance Authority Annual Conference Resident Conflict Panel Discussion 2007 Fall River Housing Authority Dispute Resolution Workshop 2006 Elder Services of Worcester Dispute Resolution in Congregate Housing 2006 Newton Community Education Mediation as a Career 2005 2011 Boston Continuing Adult Education How to Become a Mediator 2006 2007 Newton Community Education Successful Negotiating 2006 Lexington Community Education Negotiation Workshop 2006 Background and Education Amos Tuck School of Business Administration at Dartmouth College M B A Northwestern University B S in Communication Studies DIANE J LEVIN Mediator and Trainer MWI Mediation Training Programs 10 Liberty Square 4th Floor Boston Massachusetts 02109 Phone 617 973 9739 Fax 617 973 9532 Email This email address is being protected from spambots You need JavaScript enabled to view it Web www mwi org training Diane is a gifted teacher whose passion for ADR is evident as she generously shares her deep and vast knowledge of the field Her enthusiasm and curiosity about a variety of fields that influence ADR is inspirational As a coach she gently encourages and provides thoughtful feedback creating a safe space for learning and exploring mediation skills MWI mediation training participant Dispute Resolution Experience Diane J Levin is a dispute resolution professional and attorney A mediator since 1995 Levin has conducted mediations in disputes in litigation or for private clients in tort employment real estate family owned business and probate matters and serves on numerous mediation panels including the U S Equal

    Original URL path: http://www.mwi.org/custom-negotiation-training/collaborative-leadership-decision-making-and-negotiation-skills/52-what-we-do/mediation-a-arbitration/trainers.html (2016-02-12)
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  • Custom Mediation Training | Mediator Training - MWI
    be used to help MWI address your specific negotiation challenges and help us tailor a program for you and your needs There are two versions of the questionnaire for you to choose from a short form and long form The short form will provide us with an overview of your negotiation experiences and goals The long form will provide us with detailed information to better understand a specific negotiation challenge within your industry Both forms are intended to give you an opportunity to reflect on your negotiation goals and challenges in more depth in advance of the program We ask you to complete section A Contact Information regardless of the version you choose to complete Please type your responses into either version below questionnaire and press submit at the end of each form or send the completed Word form to This email address is being protected from spambots You need JavaScript enabled to view it Your information will be held in strict confidence and sent directly to MWI via our secure server Completed questionnaires may also be faxed to MWI at 617 973 9532 Click here to access the short form or click here to download the short form as a MS Word document Click here to download the long form as a MS Word document Please send to This email address is being protected from spambots You need JavaScript enabled to view it when complete Please contact Chuck Doran Senior Negotiation Instructor at This email address is being protected from spambots You need JavaScript enabled to view it or 800 348 4888 with questions Negotiation Training Philosophy and Approach CONCEPTUAL FOUNDATION MWI s Negotiation Skills Workshop builds on the ideas and frameworks developed by Professor Roger Fisher and his colleagues at the Harvard Negotiation Project at Harvard Law School Based on the best selling book Getting to Yes this training workshop features the key elements of Fisher s model widely known in the field as principled negotiation which represents a landmark shift in how negotiation is understood and conducted Fisher s ideas have been implemented throughout the world in all sectors of society from intra organizational conflict to public policy debates For years experienced practitioners have reported that training in principled negotiation has increased their confidence and competence Stimulate participants awareness of the complexities of and their approaches to negotiation Equip participants with a framework for understanding diagnosing and leading the interest based negotiation process Enhance participants skills through hands on experience and feedback Provide participants with ongoing tools support and reinforcement creating a process for continued improvement and learning over the course of at least one year WORKSHOP METHODOLOGY Following the teaching model developed at the Harvard Negotiation Project MWI uses a hands on skill based method of teaching negotiation Core concepts and frameworks are presented to participants in an interactive style Building on the presentations participants will have opportunities to apply the theory they have learned by negotiating case simulations with other participants Case simulations are drawn

    Original URL path: http://www.mwi.org/mwi-mediation-training-conflict-resolution-skills/custom-mediation-training/23-what-we-do/negotiations.html (2016-02-12)
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