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  • North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water - Online Bill Pay
    Information Customer Corner Links Online Bill Pay Online Bill Pay ONLINE BILL PAY NOTICE You are leaving our website When you click on the button below you will leave our website and will enter a website maintained by a third party to make secure payment of your water bill Instructions concerning registering for bill payment are listed at that site After making payment of your bill please close that window

    Original URL path: http://www.northpennwater.org/n-13-Pay-Your-Bill (2016-04-30)
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  • North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water - Understanding Your Bill
    obtain a current rate card for actual charges Roll on the numbered areas of the sample bill to obtain detailed additional information You may view the reverse side of the sample bill here 1 Service Address Address where water service is provided 2 Customer Name and Billing Address Name of person or company responsible for paying bill and the address where the bill is sent 3 Account Number Number that NPWA Customer Service uses to bill Please provide this number when contacting the Authority office by telephone or mail 4 Billing Date Date on which bills are printed 5 Due Date Date payment must be received by NPWA Payments received after this date will be charged a penalty fee late charge 6 Total Amount Due and Balance Due On or Before Date Total balance due on account when received by due date 6 Total Amount Due and Balance Due On or Before Date Total balance due on account when received by due date 7 Balance Due After Date Total balance due including penalty late charge on account when received after due date 8 ACH If customer elects automatic withdrawal from a checking account a message indicating the date the payment will be withdrawn will appear on the bill 9 Message Box Area for important information for customers such as hydrant flushing community events and current status of water supplies 10 Consumption in Cubic Feet Determination of cubic feet of water consumed during the billing period 11 Gallons While our water meters show readings in cubic feet we have performed the mathematic conversion of cubic feet reading into gallons for ease of reference Customers have indicated that gallons are a unit of measurement more clearly understood 12 Days Represents number of days in billing cycle 13 Prior Bill Due Section shows

    Original URL path: http://www.northpennwater.org/p-69-Understanding-Your-Bill (2016-04-30)
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  • North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water - Valve Location
    Stewardship Educational Resources Games In the Classroom School Projects Educational Links Chad A Shad Water Cycle Contact Us Contact Us Public Notification Contact Emergency Information Customer Corner Links Customer Service Customer Service Billing Information Water Meter Information Helpful Tips Valve Location Household Plumbing Conservation Preventing Leaks Backflow Prevention FAQs Valve Location IN THE EVENT OF AN EMERGENCY EVERYONE NEEDS TO KNOW THE LOCATION OF THE MASTER WATER SHUT OFF VALVE This valve is usually located where your water service enters the home next to or near your water meter The water meter is usually located at the point where the water pipe comes through the foundation usually in the basement or utility room These valves should be operated at least once a year by turning them off and on to ensure they are working properly When a valve is not operated and exercised it can get stuck or break off when trying to open or close it FIND THE VALVE NOW AND LET EVERYONE IN YOUR FAMILY KNOW WHERE TO LOCATE IT An emergency such as a broken pipe is not the time to go looking for the valve Everyone should know how to turn off the main water valve

    Original URL path: http://www.northpennwater.org/p-71-Valve-Location (2016-04-30)
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  • North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water - Household Plumbing
    4 in length that are designed to keep the water pressure inside your home from exceeding a set limit This helps prevents knocking in pipes and other stresses caused by high pressure Service Line Moving water from the water main in the street to your kitchen sink is the job of your service line The Water Service Connection Drawing shows the components of the water service The water main is buried 3 to 4 feet deep in the street to prevent the water from freezing in winter A corporation corp stop is connected directly to the water main The corp stop is actually a modified valve that allows the Authority to turn the water off at the water main in the event of a leak in the service line The service line usually inch copper is attached to the corp stop and the service line runs to the property line where it is attached to a curb stop The curb stop is another modified valve that can be used to shut off the service without having to dig up the pavement in the street over the water main The homeowner is responsible for repairing or replacing a leaking service line if the leak is between the curb box and the house Cross Connection and Backflow Prevention A cross connection is a plumbing connection between a drinking water supply and water that is not for human consumption An example of a cross connection would be any situation where these two sources of water such as water from a sprinkler system have the potential to flow together Backflow occurs when a sudden drop in pressure causes water to reverse from its normal forward flow and back up into a building or without backflow prevention into the Authority s water supply lines and

    Original URL path: http://www.northpennwater.org/p-72-Household-Plumbing (2016-04-30)
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  • North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water - Conservation
    are not unlimited and are affected daily by precipitation greater demand and threatened by pollution That demand for water in our daily lives makes it important for us not to waste it We can all do our part by practicing the following water conservation tips Inside the House Check every faucet in the house for leaks since a single dripping faucet can waste far more water in a single day that 1 person needs for drinking in an entire week Leaks inside a toilet can waste up to 200 gallons of water a day Call the office for leak detection tablets to check if you have a leak inside your toilet You can also put some food coloring into the toilet tank If the color trickles into the bowl there is a leak and repairs should be made as soon as possible Do not use the toilet as a trash can Throw tissues insects and other trash in the wastebasket Replace older toilets with low flow models Install low flow plumbing fixtures such as showerheads and faucets Install water saving plumbing appliances such as a front loading washing machine which utilizes less water and also less energy Use proper washer level or load size selection on clothes washers Use automatic dishwasher and washing machines only for full loads Turn off the faucet when you brush your teeth Half fill a glass and use that water to wet your brush and rinse your mouth When shaving use a sink filled with water to rinse your shaver Do not let the faucet flow Take short showers instead of baths Keep a bottle of drinking water in the refrigerator instead of running the faucet until the water is cold enough to drink Use a small pan of water to wash peel or clean

    Original URL path: http://www.northpennwater.org/p-73-Conservation (2016-04-30)
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  • North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water - Preventing Leaks
    Customer Service Billing Information Water Meter Information Helpful Tips Valve Location Household Plumbing Conservation Preventing Leaks Backflow Prevention FAQs Preventing Leaks Among the places to look for water leaks are Inside the Home Bathroom toilet area Water is leaking in your toilet when Water is moving from the tank to the bowl when nobody is flushing it often a running sound Your toilet is flushing itself when nobody is near the toilet Place a few drops of food color into the tank Wait a few minutes If you see the color in the bowl you have a leak While in the bathroom check the showerhead and faucets for leaks as well Overall ninety percent 90 of residential leaks are found in the bathroom area Kitchen Faucets Dishwasher Laundry room Faucets Clothes Washer Hot Water Heater Check any exposed pipes for leaks Outside Walk around the house and yard to see if there is a very green spot or any wet spots during a dry period Check your sprinkler system Broken heads only leak when the system is operating Usually a broken head does not add very many gallons to the water usage unless the sprinkler system is on A broken pipe on the other hand can leak when the system is on or off and will add many more gallons to the usage Swimming pools with automatic filters should be checked How to know if you have a leak Visual inspection as noted above will work for those areas that can be seen Checking your water meter before bed and when you get up before anyone runs water will tell you whether there is a leak somewhere in the house Water leaks only worsen through time it would be wise for you to deal with it as early as possible

    Original URL path: http://www.northpennwater.org/p-133-Preventing-Leaks (2016-04-30)
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  • North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water - Backflow Prevention
    lines and its main distribution system If water flowing backward contains hazardous chemicals or bacteria it can create an unhealthy or dangerous situation Because of this potential problem the Safe Drinking Water Act requires that every customer install backflow preventers at their own expense These devices act as a physical barrier to water flowing in the wrong direction Backflow prevention devices are installed throughout the North Penn Water Authority s system to protect the water supply and ultimately its customers It is the Authority s critical mission to provide the highest quality water to customers and one of the ways to do that is to ensure that the Authority s high quality water reaches customers without dilution from any potentially dangerous chemicals as a result of backflow into the Authority s distribution system Prior to the installation of the backflow device the volume of water in your home s pipes which can expand when heated could flow back into the public water system The backflow preventer creates an isolated or closed plumbing system because water can no longer flow back into the Authority s water system Thermal expansion occurs when your hot water heater heats the water causing it to expand This may cause water pressure to build up particularly when the hot water system is activated For some customers thermal expansion could produce leaky faucets or set off the relief valve on hot water heaters or in some cases other damage may occur While the North Penn Water Authority must ensure safe drinking water reaches all of its customers it is up to each customer individually to determine what is required for their internal plumbing The Authority encourages all customers to consult a certified plumber if you have any doubts about your plumbing system A plumber may recommend the

    Original URL path: http://www.northpennwater.org/p-135-Backflow-Prevention (2016-04-30)
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  • North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water - Preventing Leaks old
    Customer Service Billing Information Water Meter Information Helpful Tips Valve Location Household Plumbing Conservation Preventing Leaks Backflow Prevention FAQs Preventing Leaks Among the places to look for water leaks are Inside the Home Bathroom toilet area Water is leaking in your toilet when Water is moving from the tank to the bowl when nobody is flushing it often a running sound Your toilet is flushing itself when nobody is near the toilet Place a few drops of food color into the tank Wait a few minutes If you see the color in the bowl you have a leak While in the bathroom check the showerhead and faucets for leaks as well Overall ninety percent 90 of residential leaks are found in the bathroom area Kitchen Faucets Dishwasher Laundry room Faucets Clothes Washer Hot Water Heater Check any exposed pipes for leaks Outside Walk around the house and yard to see if there is a very green spot or any wet spots during a dry period Check your sprinkler system Broken heads only leak when the system is operating Usually a broken head does not add very many gallons to the water usage unless the sprinkler system is on A broken pipe on the other hand can leak when the system is on or off and will add many more gallons to the usage Swimming pools with automatic filters should be checked How to know if you have a leak Visual inspection as noted above will work for those areas that can be seen Checking your water meter before bed and when you get up before anyone runs water will tell you whether there is a leak somewhere in the house Water leaks only worsen through time it would be wise for you to deal with it as early as possible

    Original URL path: http://www.northpennwater.org/p-74-Preventing-Leaks (2016-04-30)
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