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  • North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water - Online Brochures
    Contact Us Public Notification Contact Emergency Information Customer Corner Links Contact Us Contact Us Public Notification Contact Emergency Information Customer Corner Brochure Requests Online Brochures Customer Comments Online Brochures Refill from the Tap Riparian Buffer Brochure Water Conservation Brochure Forest Park Water Brochure Customer Information Guide 2013 Water Quality Reports 2013 Main North Penn Water Authority Report 2013 East Rockhill Township North Penn Water Authority Report 2013 Sellersville Borough North

    Original URL path: http://www.northpennwater.org/p-94-Online-Brochures (2016-04-30)
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  • North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water - Customer Comments
    issue Taste Odor Appearance Pressure Reliability Have you contacted the Authority regarding any water quality concerns Yes No Were they resolved to your satisfaction Yes No CUSTOMER SERVICE Have you contacted the Authority offices Yes No Have you been contacted by Authority staff for any reason Yes No If so were you satisfied with the way in which your issue was resolved Yes No If not please tell us in what way we could have served you better If you felt you received exceptional service please tell us about that as well Overall how would you rate your contact with the North Penn Water Authority Excellent Above average Average Below Average Poor KEEPING YOU INFORMED Do you read the annual Water Quality Report each year Yes No Are you familiar with our semi annual newsletter Water Currents Yes No If so do you find our semi annual newsletter helpful and informative Yes No What additional information would you like to see included in it Would you be interested in volunteering to serve on a Watershed Association to help protect your source water If so please provide your name address phone number and e mail address below so we may contact you with additional information Yes No Overall how would you rate the North Penn Water Authority as your water provider Excellent Above average Average Below average Poor Do you have any additional suggestions or comments Name First Last Account Number Address Street Address Address Line 2 City State Province Region Postal Zip Code Afghanistan Albania Algeria Andorra Antigua and Barbuda Argentina Armenia Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Central African Republic Chad Chile China Colombia Comoros Congo Costa

    Original URL path: http://www.northpennwater.org/p-95-Customer-Comments (2016-04-30)
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  • North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water - Contact Us
    2756 Contact us During Business Hours Monday Friday 8 00 a m to 5 00 p m 215 855 3617 For Customer Service Press 3 After Hours Emergency Number 215 855 9945 Anytime by E Mail info npwa org Mailing Address North Penn Water Authority 300 Forty Foot Road Lansdale PA 19446 Fax Number 215 855 2756 Contact Form Contact Form Please out the below form with the requested information Fields marked with a are required Name First Last Account Number Address Physical only no P O Boxes Street Address Address Line 2 City State Province Region Postal Zip Code Afghanistan Albania Algeria Andorra Antigua and Barbuda Argentina Armenia Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Central African Republic Chad Chile China Colombia Comoros Congo Costa Rica C e d Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France Gabon Gambia Georgia Germany Ghana Greece Grenada Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati North Korea South Korea Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Moldova Monaco Mongolia Montenegro Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russia Rwanda Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia

    Original URL path: http://www.northpennwater.org/n-7-Contact-Us#main_body (2016-04-30)
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  • North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water - Customer Service
    well as dispatching service technicians to facilitate repairs if necessary North Penn Water Authority has several options available for our customers to make payment of their bill more convenient Payments can be made by mail dropped off at the office at any Univest Bank location by Credit Card E Billing and Automatic Clearing House ACH options Credit Card and ACH payments are directly linked to the Customer Service Department here at North Penn Water Authority For an ACH Application Form click here But customer service does not begin nor end here The Information Systems Department has implemented a Work Order Management system that allows our Customer Service Representatives to access Customer Accounts immediately review an account s history and prepare service requests and work orders to easily dispatch the proper technician best suited for the task to be rectified in the field This system is linked to a Geographic Information System GIS that is also a helpful tool for our representatives and field technicians in finding valve locations water pressures in specific areas and many other pieces of information that are now a Point and Click away Customer Service has many faces here at North Penn Water Authority In addition to the in house Customer Service staff it is the Water Quality and Systems Control personnel both here and at our Laboratory in Chalfont ensuring the water delivered to NPWA customers is safe and of high quality It is the Meter Department employee who makes repairs to your meter and locates small leaks that directly affect your bill It is the Distribution Department personnel who are out working in the snow and rain to repair water main breaks at 2 00 AM It is the Financial Department watching expenses and finding new and more efficient ways to keep the cost

    Original URL path: http://www.northpennwater.org/p-101-Customer-Service (2016-04-30)
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  • North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water - Billing Information
    hours at 300 Forty Foot Road near the intersection of Allentown Forty Foot Roads Lansdale PA At any local Univest National Bank Trust Co For bank locations see http www univest net Credit Card Payments may be made at the NPWA office by phone or by clicking here to pay on line NPWA accepts Visa MasterCard or Discover You may also sign up for E Billing to opt out of receiving a paper bill and receive an email notification that your bill is online and ready for payment To use the E Billing option you will need to register and login to your customer account and change your billing preferences to E Billing Interactive Voice Response System IVR payments may be made by phone by dialing 215 855 3617 and pressing 4 You will need you twelve digit account number The IVR system like our other payment systems utilizes a secure and encrypted channel for communication All transport of financial data between NPWA and bank credit card processors uses above standard encryption techniques to ensure a safe and protected transaction Your financial information is never stored in our system For more information click here ACH Automatic Clearing House is a payment system that is available for property owners only which automatically withdraws the amount of your water bill from your checking or savings account on the due date of your water bill Using this option will save you money in late fees and postage and save you time by eliminating the need to write checks or pay your water bill in person It will also ensure that you do not miss a payment incurring late fees if you are out of town If you would like to sign up to have your payment automatically withdrawn from your checking or savings

    Original URL path: http://www.northpennwater.org/p-102-Billing-Information (2016-04-30)
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  • North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water - Bidding Information
    Public Notification Contact Emergency Information Customer Corner Links Business Business Homeowners Contractors Bidding Information Electronic Bidding System Installation Test Manual Standard Detail Sheets Developers Requesting Authority Info General Bidding Information The Authority from time to time solicits bids for various goods and services Bids are solicited in accordance with all public bidding and Pennsylvania Municipal Authority regulations as required The Authority shall post Contracts out to bid and award Contracts as needed Further information regarding bids can be obtained by following the Authority s Right to Know Policy Additional information regarding bids can also be obtained by scheduling an appointment to inspect the project files if desired There will be a charge for any photocopying The Authority does not respond to telephone solicitations or fax requests for bidding information North Penn Water Authority is now using an electronic bidding system Similar to a paper based process the EBS system provides sealed bidding privacy and security You may register as a bidder vendor view bid openings bid opening schedules and Contract Awards To learn more about the EBS system please click here to leave the Authority s website and enter the third party site for bidding information From that site you

    Original URL path: http://www.northpennwater.org/p-24-Bidding-Information (2016-04-30)
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  • North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water - Electronic Bidding System
    Water Facts Water Quality Reports Water Stats Customer Service Customer Service Billing Information Water Meter Information Helpful Tips FAQs News In the Community Newsletters Press Releases Photos Water Improvement Projects Environmental Stewardship Educational Resources Games In the Classroom School Projects Educational Links Chad A Shad Water Cycle Contact Us Contact Us Public Notification Contact Emergency Information Customer Corner Links Business Business Homeowners Contractors Bidding Information Electronic Bidding System Installation Test Manual Standard Detail Sheets Developers Requesting Authority Info North Penn Water Authority is now using an electronic bidding system Similar to a paper based process the EBS system provides sealed bidding privacy and security You may register as a bidder vendor view bid openings bid opening schedules and Contract Awards To learn more about the EBS system please click here to leave the Authority s website and enter the third party site for bidding information From that site you may click on the North Penn Water Authority s logo on the upper left hand corner to return to the Authority s home page SITE CONTENT Home About NPWA Our Water Customer Service News Edu Resources Contact Us Links Emergency Information CUSTOMER SERVICE Billing Information Water Meter Information Helpful Tips FAQs

    Original URL path: http://www.northpennwater.org/p-127-Electronic-Bidding-System (2016-04-30)
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  • North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water - Installation & Test Manual
    Press Releases Photos Water Improvement Projects Environmental Stewardship Educational Resources Games In the Classroom School Projects Educational Links Chad A Shad Water Cycle Contact Us Contact Us Public Notification Contact Emergency Information Customer Corner Links Business Business Homeowners Contractors Bidding Information Electronic Bidding System Installation Test Manual Standard Detail Sheets Developers Requesting Authority Info Installation and Testing Manual Download in PDF format Installation and Testing Manual SITE CONTENT Home About

    Original URL path: http://www.northpennwater.org/p-103-Installation-and-Test-Manual (2016-04-30)
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