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  • North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water - Treatment Process
    from the Forest Park Water Treatment Plant located in Chalfont The Forest Park Treatment Plant was formed through a joint partnership with the North Penn and North Wales Water Authorities to meet the demands of a growing population for high quality drinking water for our customers in the Montgomery and Bucks Counties Forest Park Water Treatment Plant FPWTP is a state of the art water treatment facility that combines conventional treatment processes with advanced techniques which include ozone disinfection and membrane filtration Membrane filtration is a leading edge technology capable of consistently producing very high quality water and ensures the plant can safely meet the more stringent federal and state water quality regulations that will be required in the near future This combination of traditional and innovative water treatment allows FPWTP to produce the safest highest quality water possible In September of 2013 the membrane filtration process at the treatment plant was highlighted in Water Online To read more about this click here The treatment plant uses conventional treatment processes such as coagulation flocculation sedimentation microfiltration process using membrane filtration disinfection and pumping What makes FPW unique is the use of ozone as a disinfectant along with conventional treatment processes Forest Park was the first surface water ozone water treatment facility in Pennsylvania and one of the few plants in the country that utilizes ozone which is generated on site Using ozone allows us to minimize the use of chlorine thus limiting the amount of chlorinated byproducts To view a schematic of this process click here In 2014 FPWTP received the prestigious Area Wide Optimization Program AWOP Award presented by the PA DEP The award recognizes outstanding efforts toward optimizing turbidity removal performance AWOP is a national filter plant optimization effort among 22 states the EPA and the Association of

    Original URL path: http://www.northpennwater.org/p-44-Treatment-Process (2016-04-30)
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  • North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water - Getting it to Your Tap
    16 cast iron and 4 of galvanized or plastic main A common question related to water mains is how the water is kept clean inside the water mains The water mains are kept clean by NPWA s aggressive flushing and cleaning program Flushing is done by opening fire hydrants and letting the water rush out of the water main at a high velocity The velocity of the water will remove rust and microbes that cling to the pipe s inner wall which is why the water appears discolored at the starting of a flowing hydrant but quickly clears up Flushing is generally completed in the spring so please check out our flushing notices on our bills or at Press Release for dates and times As noted above fire hydrants serve an important role in keeping the distribution system clean and well maintained but the most important role of the fire hydrant is for use during emergencies NPWA has over 3 500 fire hydrants available for use 24 7 by fire departments and emergency personnel in our service territory Our hydrants are color coded to assist fire departments in firefighting efforts Our employees annually check and operate each hydrant to ensure proper operation in the event of an emergency In addition over 11 500 valves are placed in strategic locations within the water main system It is very important that all those valves operate properly whenever they are called upon to open or close This is especially critical during a water main break when it is necessary to quickly shut down flow in a section of main pipe to isolate the problem and minimize the extent of the neighborhood impacted until repairs can be completed and service fully restored In our efforts to continuously improve service to our customers NPWA has

    Original URL path: http://www.northpennwater.org/p-45-Getting-it-to-Your-Tap (2016-04-30)
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  • North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water - Conservation
    per day Water resources are not unlimited and are affected daily by precipitation greater demand and threatened by pollution That demand for water in our daily lives makes it important for us not to waste it We can all do our part by practicing the following water conservation tips Inside the House Check every faucet in the house for leaks since a single dripping faucet can waste far more water in a single day that 1 person needs for drinking in an entire week Leaks inside a toilet can waste up to 200 gallons of water a day Call the office for leak detection tablets to check if you have a leak inside your toilet You can also put some food coloring into the toilet tank If the color trickles into the bowl there is a leak and repairs should be made as soon as possible Do not use the toilet as a trash can Throw tissues insects and other trash in the wastebasket Replace older toilets with low flow models Install low flow plumbing fixtures such as showerheads and faucets Install water saving plumbing appliances such as a front loading washing machine which utilizes less water and also less energy Use proper washer level or load size selection on clothes washers Use automatic dishwasher and washing machines only for full loads Turn off the faucet when you brush your teeth Half fill a glass and use that water to wet your brush and rinse your mouth When shaving use a sink filled with water to rinse your shaver Do not let the faucet flow Take short showers instead of baths Keep a bottle of drinking water in the refrigerator instead of running the faucet until the water is cold enough to drink Use a small pan of water to

    Original URL path: http://www.northpennwater.org/p-79-Conservation (2016-04-30)
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  • North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water - Water Facts
    Treatment Process Getting it to Your Tap Conservation Water Facts Water Quality Reports Water Stats Water Facts Did you know There are 7 48 gallons in one cubic foot A gallon of water weighs 8 34 pounds Water is the only substance found on earth naturally in three forms liquid gas and solid Eighty 80 percent of the earth s surface is water Water cannot only be found on the surface but also in the ground and in the air There is the same amount of water on earth today as there was when the earth was formed The water from your faucet could contain molecules that dinosaurs drank Water regulates the earth s temperature acting as a natural insulator Your human body is 70 water Water regulates the temperature of your body carries nutrients and oxygen to cells cushions your joints protects your organs and tissues and removes waste Water is composed of two elements Hydrogen and Oxygen A water molecule has three atoms two hydrogen H atoms and one oxygen O atom H2O All living things need water to live Even though water is the single most important and most used commodity in our daily lives and a person could only survive for a few days without water we continue to pollute our water at a faster rate than the natural processes can cleanse it We drink very little of our drinking water Two thirds of the water used in a home is used in the bathroom Nearly 40 gets flushed down toilets more than 30 is used in showers and baths It takes 2 gallons to brush your teeth 2 to 7 gallons to flush a toilet and 25 to 50 gallons of water in a five minute shower For ideas on how to conserve water check

    Original URL path: http://www.northpennwater.org/p-47-Water-Facts (2016-04-30)
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  • North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water - Water Quality Reports
    Notification Contact Emergency Information Customer Corner Links Our Water Our Water About Your Water Treatment Process Getting it to Your Tap Conservation Water Facts Water Quality Reports Water Stats Water Quality Reports If you would prefer to receive an email with a link to view NPWA s 2014 and future Water Quality Reports instead of receiving a paper copy in the mail please email info npwa org to provide us with your email address Click to download our latest reports 2014 Water Quality Reports 2014 Main North Penn Water Authority Report Printable Version 2014 East Rockhill Township North Penn Water Authority Report Printable Version 2014 Sellersville Borough North Penn Water Authority Report Printable Version 2013 Water Quality Reports 2013 Main North Penn Water Authority Report Printable Version 2013 East Rockhill Township North Penn Water Authority Report Printable Version 2013 Sellersville Borough North Penn Water Authority Report Printable Version 2012 Water Quality Reports 2012 Main North Penn Water Authority Report 2012 East Rockhill Township North Penn Water Authority Report 2012 Sellersville Borough North Penn Water Authority Report 2011 Water Quality Reports 2011 Main North Penn Water Authority Report 2011 East Rockhill Township North Penn Water Authority Report 2011 Sellersville Borough North

    Original URL path: http://www.northpennwater.org/p-48-Water-Quality-Reports (2016-04-30)
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  • North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water - Water Stats
    Contact Us Contact Us Public Notification Contact Emergency Information Customer Corner Links Our Water Our Water About Your Water Treatment Process Getting it to Your Tap Conservation Water Facts Water Quality Reports Water Stats Water Stats Delaware River Basin Water Daily Storage as of March 2016 248 6 billion gallons Median Daily Water Storage 259 billion gallons Percent Below Median 10 9 Rainfall expressed as inches February 2016 4 18

    Original URL path: http://www.northpennwater.org/p-49-Water-Stats (2016-04-30)
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  • North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water - Customer Service
    Water Authority has several options available for our customers to make payment of their bill more convenient Payments can be made online by mail dropped off at the office or at any Univest Bank location by Credit Card E check E Billing Interactive Voice Response IVR system and Automatic Clearing House ACH options Credit Card E check Interactive Voice Response IVR system and ACH payments are directly linked to the Customer Service Department here at North Penn Water Authority For an ACH Application Form click here But customer service does not begin nor end here The Information Technology Department has implemented a Work Order Management system that allows our Customer Service Representatives to access Customer Accounts immediately review an account s history and prepare service requests and work orders to easily dispatch the proper technician best suited for the task to be rectified in the field This system is linked to a Geographic Information System GIS that is also a helpful tool for our representatives and field technicians in finding valve locations water pressures in specific areas and many other pieces of information that are now a Point and Click away Customer Service has many faces here at North Penn Water Authority In addition to the in house Customer Service staff it is the Water Quality and Systems Control personnel both here and at our Laboratory in Chalfont ensuring the water delivered to NPWA customers is safe and of high quality It is the Meter Department employee who makes repairs to your meter and locates small leaks that directly affect your bill It is the Distribution Department personnel who are out working in the snow and rain to repair water main breaks at 2 00 AM It is the Financial Department watching expenses and finding new and more efficient ways

    Original URL path: http://www.northpennwater.org/p-33-Customer-Service (2016-04-30)
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  • North Penn Water Authority - Committed to Providing Safe, Reliable, and Economical Water - Billing Information
    Visa MasterCard or Discover To pay by credit or debit card you will need to log into your account when paying online and enter your email address card type card number expiration date CVV the name on the card cardholder s address and zip code E check Electronic Check is an electronic version of a paper check used to make payments online Anyone with a checking or savings account can pay by E check To make a payment with an E check you will need to enter your email address bank account holder name bank routing number bank account number account type personal or business account source checking or savings bank account holder address including city state and zip code as well as the bank s phone number Interactive Voice Response System IVR payments may be made by phone by dialing 215 855 3617 and pressing 4 You will need your twelve digit account number The IVR system like our other payment systems utilizes a secure and encrypted channel for communication All transport of financial data between NPWA and bank credit card processors uses above standard encryption techniques to ensure a safe and protected transaction Your financial information is never stored in our system For more information click here You may also sign up for E Billing to opt out of receiving a paper bill and receive an email notification that your bill is online and ready for payment To use the E Billing option you will need to register and login to your customer account and change your billing preferences to E Billing ACH Automatic Clearing House is a payment system that is available for property owners only which automatically withdraws the amount of your water bill from your checking or savings account on the due date of your

    Original URL path: http://www.northpennwater.org/p-64-Billing-Information (2016-04-30)
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