archive-org.com » ORG » P » PICKEREUROPE.ORG

Total: 346

Choose link from "Titles, links and description words view":

Or switch to "Titles and links view".
  • A changing government but the focus needs to remain on person centred care - Picker Institute Europe
    quality specifically the patient experience and those aspects related to communication involvement and coordination as highlighted in our recent infographic In recent years the concept of person centred care has gained considerable momentum at policy and political level The Conservatives themselves campaigned on the slogan No decision about me without me popularised by Harvey Picker during the 2010 General Election In the last Parliament initiatives focusing on patient experience included the launch of the Friends and Family Test aimed at increasing the profile of patient feedback within the NHS Whilst this has become valuable as a way of gathering patient comments and targeting local improvement the Test has proven to be an unreliable tool for comparison between trusts and national surveys have shown that there remains substantial scope for improvement on patient involvement in health services Another feature of the previous parliament was a laudable focus on measures to promote whole person care and mental health such as the No health without mental health strategy launched early in Parliament However this was offset by pressures on mental health funding and on welfare benefits for many users From today the recent era of coalition comes to an end For the next five years what is the new Conservative majority proposing to do to improve patient experience of care Based on the Conservative manifesto we can expect a continued focus on making the NHS more person centred For instance the Conservatives reiterate their commitment to patient centred care Specific attention is paid to increasing funding and improving access to and integration of services which are of course closely intertwined issues The Conservatives have committed to meeting the Steven s challenge from the Five Year Forward View regarding the extra 8bn of funding for NHS by 2020 Secondly their manifesto strongly supports the

    Original URL path: http://www.pickereurope.org/news/a-changing-government-but-the-focus-needs-to-remain-on-person-centred-care/ (2016-02-12)
    Open archived version from archive

  • Data collection begins on real-time feedback collaboration, with University of Oxford - Picker Institute Europe
    and it is currently implementing a quality improvement programme This pilot will be a value adding component and will help the Trust to achieve its goals Hinchingbrooke Health Care NHS Trust Milton Keynes Hospital NHS Foundation Trust already undertake six annual surveys with the Picker Institute However the use of real time patient feedback will help us to act on patient experiences as soon as we can By taking part in this research we are looking to ensure that we meet the needs of our patients to the best of our capabilities and recognise areas of improvement to the care that we deliver Milton Keynes University Hospital NHS Foundation Trust Measuring monitoring and acting on patient feedback forms an essential part of improving care and maintaining high standards of care North Cumbria University Hospitals NHS Trust is enthused about working with the Picker Institute on the After Francis patient experience project aimed at optimizing tools to enable NHS Trusts obtain valid feedback from patients Hopefully the project will provide us with a survey tool which adds to the clinical picture of a patients status by providing a better insight into the patient s emotional well being As a trust we always strive to improve care and a holistic approach will aid us to achieve our objectives North Cumbria University Hospitals NHS Trust Here at Northern Lincolnshire and Goole NHS Trust we have a firm commitment to listening to our patients as a valuable way of learning from their experiences This new study will build on and complement our current approaches such as the Friends and Family Test and the Patient Voice projects that we currently support and encourage We believe that the project will provide us with an additional tool that will enable us to give faster access and feedback to staff on how their patients are feeling about their experience and this will give us the opportunity to be more responsive to patient needs at the time when it most matters Northern Lincolnshire and Goole NHS Foundation Trust Poole Hospital has a long standing and embedded patient centred culture that we call the Poole Approach In essence this means ensuring that our communication and interaction with patients is of the highest standard and national inpatient surveys show us to be high performing in this area By participating in this project we hope to learn more at near to real time about our relations with patients and the key characteristics behind successful interactions and positive patient experiences and to share this learning throughout the trust across all specialities In doing so and combined with our existing and planned activities to understand and improve patient experience we are confident that we can further build on the safe high quality care our patients rightly expect from us Poole Hospital NHS Foundation Trust David Cameron stated in 2011 every willing patient should be a research patient this project will allow 500 patients the opportunity to take part in a research project that may

    Original URL path: http://www.pickereurope.org/news/data-collection-begins-on-university-of-oxford-real-time-feedback-focused-collaboration-2/ (2016-02-12)
    Open archived version from archive

  • Picker Institute announces new partnership with C4CC - Picker Institute Europe
    Picker Results Picker Deutschland Search Contact us Picker Results Picker Deutschland Read more NEW Health Visiting Service User Experience Toolkit launched nationwide Read more Capturing the experiences of seldom heard groups providing quality maternity experiences to parents with learning disabilities Read more New research exploring how frontline staff use patient experience data for service improvement Share this News Picker Institute announces new partnership with C4CC 13 April 2015 Picker Institute Europe are delighted to announce their new partnership with the Coalition for Collaborative Care C4CC Launched in November 2014 the C4CC specialise in improving care and support for people with long term medical conditions NHS England figures report more than 15 million people in the UK are living with long term conditions This coalition brings together some of the industry s biggest influencers and organisations to work together to refocus the relationship between patients and professionals Through accommodating better management of conditions and allowing the co design of care plans evidence suggests this could lead to maximising well being and potentially better outcomes For further information about the partnership visit the C4CC website or please contact Info PickerEurope ac uk Talk to us about Person centred care Request a callback

    Original URL path: http://www.pickereurope.org/news/picker-institute-announces-new-partnership-with-c4cc/ (2016-02-12)
    Open archived version from archive

  • Neonatal Survey 2014 reveals positive results but a need for improved communication - Picker Institute Europe
    England and responses were received from 6000 parents a response rate of 38 Despite some concerns with doctor parent communication this does not seem to have affected faith in either the care available or teams delivering it in general The survey reveals a high level of parent trust and confidence in the care teams caring for their babies with 87 of respondents stating that they always or nearly always had confidence and trust in the staff caring for their baby Not only that but 79 of parents stated that they were both always able to talk to staff if they had worries and concerns and always received information about their baby s treatment in a way they could understand Other refreshingly positive findings included praise for an open approach to parental ward visits with 92 of parents feeling that they could visit their baby as much as they wanted Four fifths of parents also stated that staff helped them feel confident in caring for their child Which was also evidenced by the proportion of parents who felt they fully received the support they needed from staff for their choice of feeding method A similar level of feeding support for those that could and wanted to a express milk b breastfeed and c opt for baby formula milk shows that staff are taking a balanced approach to feeding choices taking into account parents personal preferences In terms of areas for improvement aside from the already referenced communication issues information provision was found to be lacking specifically about parental support groups such as Bliss with 30 of parents responding that they did not receive any information A fifth of parents also said they often got conflicting information about their baby s condition and care On the impact this research can have in

    Original URL path: http://www.pickereurope.org/news/neonatal-survey-2014-reveals-positive-results-but-a-need-for-improved-communication/ (2016-02-12)
    Open archived version from archive

  • NEW tool to understand and improve care for patients with sickle cell disorder launched nationwide - Picker Institute Europe
    Cell Society Intended specifically to monitor the integrated care programme for improving management of SCD services the questionnaire was developed and tested in London It is now being conducted nationally across England to gain feedback on sickle cell care with versions suitable for both paediatric and adult patients and parents carers of young SCD patients Focusing directly on patient experience the survey asks about patients views on a number of care considerations across inpatient outpatient and emergency care settings Question areas include access to healthcare services experience of seeing clinicians information support and management of the condition The tool has been created to provide equal care to people with SCD regardless of their geographical location Findings from the qualitative research stage of the project have already informed the development of a community support worker for SCD in Northwest London an area with a high population of people living with SCD and led to a successful NIHR research grant to study SCD transition from paediatrics to adults Why it works To provide effective person centred care for SCD patients it s crucial that clinicians work with the families and patients who are living with the condition Like all Picker Institute led research the survey s content is based upon focus group findings and has been extensively cognitively tested These processes ensure that any new survey asks patients relevant questions about aspects of care that matter most to them and that the questions can be understood across all age groups To obtain a balanced view of the national reality of sickle cell care the data will be collected and reported on an overall level The questionnaire will then be made available for individual clinics to use to collate feedback and inform service and care quality changes locally Since condition specific survey findings can be used to inform the delivery design and commissioning of services Picker Institute Europe feels strongly that such tools should be developed for those living with all chronic health conditions Amy Tallett Associate Director of Health Experiences explained When feedback tools are specifically tailored to the healthcare needs of particular patient groups they can be used to effectively capture and improve the care experiences that are most important to them I look forward to seeing the results from the national SCD survey and to promoting use of the tool within specific SCD clinics to drive improvement locally To learn more about the charitable and clinical and perspectives on Sickle Cell Disorder read our in depth interviews with John James Chief Executive of the Sickle Cell Society and John Warner Professor of Paediatrics and Hon Consultant Paediatrician Imperial College Healthcare NHS Trust London CLICK HERE TO COMPLETE THE SURVEY FULL PRESS RELEASE PDF DOWNLOAD AVAILABLE HERE Notes to editors For all Picker Institute Europe media enquiries speaker opportunities and recent news please contact Lanisha Butterfield on Lanisha butterfield pickereurope ac uk or 01865 208166 If you would like further information about the questionnaire or if you can help with asking

    Original URL path: http://www.pickereurope.org/news/new-tool-to-understand-and-improve-care-for-patients-with-sickle-cell-disorder-launched-nationwide/ (2016-02-12)
    Open archived version from archive

  • Picker Institute Europe announce new partnership with Patient Experience Network - Picker Institute Europe
    NEW Health Visiting Service User Experience Toolkit launched nationwide Read more Capturing the experiences of seldom heard groups providing quality maternity experiences to parents with learning disabilities Read more New research exploring how frontline staff use patient experience data for service improvement Share this News Picker Institute Europe announce new partnership with Patient Experience Network 5 March 2015 Picker Institute Europe are pleased to announce their new partnership with Patient Experience Network PEN The organisations will work together to further the dissemination and uptake of positive practice in the delivery of person centred care The partnership will see the Picker Institute support the forthcoming PEN National Awards The awards which take place on 11 th March 2015 recognise and celebrate the delivery of outstanding patient experience by those involved in the healthcare industry who are leading the way for future success in their field Moving forwards they will be working together to increase the dissemination of examples of high quality practice across health and social care For further information about the partnership please contact Info PickerEurope ac uk For information about the awards or to book a place at the awards conference on 11 th March 2015 please visit www

    Original URL path: http://www.pickereurope.org/news/picker-institute-europe-announce-new-partnership-patient-experience-network/ (2016-02-12)
    Open archived version from archive

  • Archive - Picker Institute Europe
    September 2015 August 2015 July 2015 June 2015 May 2015 April 2015 March 2015 Back Previous 3 of 10 Next Always Events supporting cultural change at Lancashire Care The Learning Disability Unit at Lancashire Care NHS Foundation Trust have implemented Always Events a collaborative change programme focused on the aspects of care experience that are so important to service users that carers and health care providers must perform them consistently for every patient every time 4 September 2015 Picker Institute Europe to present at 3rd World Congress on Integrated Care WC1C3 Picker Institute Europe are delighted to announce that they have been invited to present at the 3rd World Congress on Integrated Care and the 8th National Congress of Integrated Medicine Co producing High Quality People Centered Integated Care for ALL taking place in Mexico City from 19 21st November 2015 26 August 2015 New transition survey pilot launched Picker Institute Europe have developed a new questionnaire to obtain feedback about young people s experiences of transition in acute healthcare settings 11 August 2015 Personal accounts and stories are the heart of what we do there is nothing more powerful or effective than feedback from a patient Rachel Coney Chief Executive of Healthwatch Oxfordshire sat down with us to discuss just how they drive change and why service user involvement is key to service provision success 23 July 2015 The Picker Institute responds to the publication of the 2014 NHS National Children s Inpatient and Day Case Survey The results of this survey show that most young people have good experiences of hospital treatment but there is much room for improvement in some key areas 1 July 2015 Staff wellbeing is key to a quality healthcare experience Earlier this year concerns raised in the NHS Staff Survey 2014 results and

    Original URL path: http://www.pickereurope.org/news/archive/page/3/ (2016-02-12)
    Open archived version from archive

  • Breakthrough Positive Practice in Mental Health - taking service user involvement to the next level - Picker Institute Europe
    already mentioned When I am well I am a strong person but when I am mentally unstable there is no worse feeling than not being able to access the appropriate service quickly From our work with Breakthrough I know of some fantastic services around the country which makes it even more frustrating when you can t access them yourself What concerns me as a patient is how difficult it is to access appropriate services when you really need them which goes back to the lack of consistency I have already mentioned When I am well I am a strong person but when I am mentally unstable there is no worse feeling than not being able to access the appropriate service quickly From our work with Breakthrough I know of some fantastic services around the country which makes it even more frustrating when you can t access them yourself On a positive note in the three years since we have brought back the Positive Practice Awards lots of fantastic work going on around the country has been highlighted We just need to recognise it share it and reward it something the NHS isn t good at Why do you think mental health was such a key election platform subject in the last general election I think because many of us and I would definitely include Breakthrough in that statement have spent a huge amount of time lobbying behind the scenes There are a lot of fantastic people on the front line delivering services but there is and will always be a need for others to be working hard lobbying behind the scenes Whilst mental health may have more of a political profile we need to be wary of not becoming complacent because frankly the government of the last five years has been big on rhetoric and short on action What do you think would help to improve mental health care in the UK I think that mental health care funding needs to be reassessed in general It s not helpful if the only way you are able to allocate funding for a service is to take it from another There is an expression robbing Peter to pay Paul that sums it up for me Also CCGs need to take a fairer approach and treat mental health in the same way as they do acute care after all there is no health without mental health Nobody can do their job effectively without adequate resources particularly as the demand on mental health services is increasing all the time CCGs need to take a fairer approach and treat mental health in the same way as they do acute care after all there is no health without mental health Nobody can do their job effectively without adequate resources particularly as the demand on mental health services is increasing all the time What values of Breakthrough are you most proud of We are a tiny organisation that punch well above our weight and we do this

    Original URL path: http://www.pickereurope.org/news/blog/breakthrough-positive-practice-in-mental-health-taking-service-user-involvement-to-the-next-level/ (2016-02-12)
    Open archived version from archive



  •