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  • 3 - GoToWebinar, An Online Meeting and Web Conferencing Tool with Many Features - Going Virtual: Virtual Meetings and Training
    poor so this option is not recommended If you would like to use a 1 800 number you can set up service with AT T or Civicom Once you set up your webinar you are provided a URL to send through email or put in a newsletter You can also set up automatic email notifications for attendees to receive at the specified time you request GoToWebinar Setup You need Adobe Flash Player to view some content on this site GoToWebinar features include polls quizzes and surveys One of the greatest benefits of GoToWebinar is that you can develop your own polls to display throughout the presentation to keep attendees engaged Typical polling questions are multiple choice or multiple response and could be used to gauge interest or knowledge on a topic Responses are real time so you can see how many people have answered before closing the poll to show the results to all participants Polls are especially useful when you see the attentiveness rating dip Attentiveness ratings show when attendees are not on the webinar page They could be possibly surfing the web or reading email Another way to keep attendees engaged is through the chat box If you intend to use all of these engaging features it may be beneficial to have two people running the session one person to focus on content delivery and one to focus on managing polls quizzes and questions You can also set up a quiz or survey with a total of eight questions that can be open ended multiple choice or scaled This survey will be sent at the end of the webinar and can function as an evaluation of your training Within GoToWebinar you can also record your training however a drawback is that the tool does not host the training on their website like Yugma Recording files are typically quite large and would most likely require conversion to another file type before posting to your own website This might require the skills of a technical programmer or administrator of your website Finally the last benefit of GoToWebinar is the reports that are provided after your webinar is complete The reports include registered attendee information login time and duration on the webinar This can be evaluated to determine at what point people dropped off It also provides questions asked per attendee which makes it easy to circle back with participants after the webinar if needed Additionally the report shows attendee attentiveness level You could set a minimum required attentiveness level if you are certifying attendees through a virtual training It should be noted that just because the webinar screen is up it does not account for people on the phone or having side conversations Finally reports also indicate poll or survey responses GoToWebinar Controls You need Adobe Flash Player to view some content on this site Examine the benefits and drawbacks of GoToWebinar to make an informed decision GoToWebinar is a flat fee for the month so you can use it

    Original URL path: http://www.strengtheningnonprofits.org/resources/e-learning/online/virtualmeetings/default.aspx?chp=3 (2016-02-12)
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  • 4 - Dimdim, A Newer Solution for Web Conferencing at a Lower Cost - Going Virtual: Virtual Meetings and Training
    their computer Dimdim has many benefits including embedded video conferencing Dimdim prides itself on being the best of all the web conferencing services by taking the most efficient tools available and combining them with speed and low costs With no software to install users can set up a meeting in seconds Instead of setting up a full meeting Dimdim also provides a short permanent URL to each user through the myScreen feature that lets guests view the host s screen as soon as the hosts opens it up When sessions are not occurring Dimdim provides a profile page that can display future meetings and capture registrations Similar to some of the more advanced tools Dimdim has the capability to share and annotate documents as well as collaborate using the whiteboard feature Each meeting can have several presenters and allow attendees to chat both privately and in a group Additionally Dimdim provides free audio conferencing services Regular long distance rates apply For the more advanced Dimdim features Pro Webinar and Enterprise versions include high quality microphone and webcam sharing Also included similar to GoToWebinar is the ability to customize a meeting with a logo and brand colors but this does require some programming capabilities Dimdim also can create a widget to embed in any website to invite people to register provide countdown timing to a meeting or show recordings and transcripts Finally the tool can also provide analytic reports of when attendees registered and arrived and how many questions they asked This tool boasts having all the ideal elements combined from various other tools currently available on the market Features of Dimdim vary by account type You need Adobe Flash Player to view some content on this site Along with the many benefits of Dimdim come a few drawbacks Dimdim has

    Original URL path: http://www.strengtheningnonprofits.org/resources/e-learning/online/virtualmeetings/default.aspx?chp=4 (2016-02-12)
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  • 5 - Next Steps for Selecting and Implementing New Technologies - Going Virtual: Virtual Meetings and Training
    a budget Before implementing a tool you ll need to identify and understand the needs of the people who will use it These people include your volunteers or partners Also identify anyone else who is going to be impacted by your decision such as the consultants clients or even the board of directors These people are your key stakeholders To help you understand the needs of the key stakeholders pull together a focus group or conduct surveys Estimate the time that should be dedicated to this step based on the number of people impacted the processes affected and the overall business impact Free web based tools such as Google Docs allow you to create and analyze a survey online Next prioritize the organization s needs Think about what is most important and what the biggest pain points are in your organization and how technology can address them Finally you will want to identify your budget Several tools are either free or low cost however the amount of time it can take you to set up and run the tool can actually make the tool more expensive than some of the tools that have a subscription cost Compare and prioritize features and conduct a pilot test Let your needs drive what kind of functionality you require A common pitfall is to choose the tool with the most features however this may not be the best choice for your organization Once you ve identified your needs take the time to compare the features that meet those needs You can begin by using the comparison table and report card provided Build upon these tools and adjust them for your organization Determine if you can get a free test drive of the product Ask end users to be involved Their involvement will result in highly applicable feedback Additionally you will be able to rely on them to help train the rest of the team or speak about their positive experience with the tool Effectively prepare for and address change management Once a tool is chosen and the adoption phase begins you will need to involve key stakeholders in the beginning to help manage the change Many players are involved so you must identify and mitigate possible risks including refusal to adopt the tool or volunteers and partners not showing up Evaluating risk includes identifying the likelihood of an event occurring and the resulting negative impact Next think about how to communicate the decision to implement a new technology and how to get people involved What are you going to say to your stakeholders How will you communicate Is it going to be a series of emails is it going to be in a meeting or is it going to be in a newsletter Finally who is going to roll this out and who can answer questions This is where your end user pilot advocates will come into play Also you can identify people who you believe will be early adopters to have them be

    Original URL path: http://www.strengtheningnonprofits.org/resources/e-learning/online/virtualmeetings/default.aspx?chp=5 (2016-02-12)
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  • Summary - Going Virtual: Virtual Meetings and Training
    integrated audio and video chat tools and application sharing Virtual meeting tools can provide many benefits beyond a standard conference call A virtual meeting environment lends itself to a unique atmosphere where training classes meetings or collaboration gatherings can be conducted online with multiple people in various locations The benefits of virtual meetings allows you to reduce costs more easily find a schedule that works for everyone and even possibly increase audience size because anyone can attend as long as they have internet access These tools also have a variety of features that can enhance an experience by highly engaging participants Comparing these features as well as many others will help to ensure your goals are met There are a variety of tools available today including Zoho Yugma GoToWebinar and Dimdim Here is a summary of the four virtual meeting tools discussed in this training Zoho This tool is easy to sign up set up and invite attendees This makes this tool great for an on the fly meeting Zoho includes all of the basic features desired to run a meeting including a chat box and multiple ways to invite attendees However Zoho is limited to 25 users and does not have recording capabilities Yugma Compared to Zoho Yugma is slightly more complicated to set up but it allows you to host a free meeting with up to 20 people It can be connected to your Outlook calendar and provides a teleconference service Yugma also has a virtual whiteboard which is ideal for online collaboration You need to download an application to your computer to use Yugma GoToWebinar One of the most unique features of this tool is the customization of the emails registration website and presentations This tool also has great polling capabilities and analysis reports of the data

    Original URL path: http://www.strengtheningnonprofits.org/resources/e-learning/online/virtualmeetings/default.aspx?chp=6 (2016-02-12)
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  • Identifying and Promoting Effective Practices
    the following topics Governance Board development Human resources management Financial management Grant acquisition Grant management Strategic planning Partnerships and collaborations Outcomes and quality improvement Informational technology management Fundraising Marketing Identifying organizational needs requires a proactive approach Survey program leadership and stakeholders to identify potential strategic needs and survey all staff to identify what processes and systems would benefit from improvement CHAPTER 3 Identifying Effective Practices After you have identified areas of need for your clients and community you will begin to unearth potential practices to address these need areas This is accomplished in one of two ways by identifying existing practices that have already been validated to meet the needs of your clients and community or by identifying new practices that meet the needs of your clients and community When identifying potential practices consider the following questions What problem or challenge does the practice address In what contexts has the practice been successful For how long has the practice been in implementation What outcomes or impacts has the practice helped to achieve Utilize peer networks and online resources to identify existing practices Network with other nonprofit organizations coalitions and academic institutions to determine the practices they have identified as successful Suggested organizations and networks in which to identify effective practices include National and local foundations Regional associations of grantmakers State and Federal grant programs Universities and academia National and local think tanks and research institutes United Ways Other corporate giving programs National policymaker associations such as the U S Conference of Mayors or the National Governor s Association Faith based networks such as the Christian Community Development Association or the Evangelical Council for Financial Accountability State and national nonprofit associations You can also search for existing practices by utilizing searchable web based databases such as those maintained by the University of Nevada at Reno s Center for the Application of Substance Abuse Technologies and the Substance Abuse and Mental Health Services Administration s National Registry of Evidence based Programs and Practices Identify new practices through observation and in depth interviews For those nonprofits that need or want to identify new practices the primary place to find these effective practices will be within your own organization or among peer networks of nonprofit organizations that serve a similar purpose and population A nonprofit may self identify a potential practice as an effective way to meet client or organizational needs or your organization may observe an activity or method in practice that you believe will help to close the gap in a need area Large nonprofit organizations such as Big Brothers Big Sisters or Boys and Girls Clubs have hundreds of thousands of program sites throughout the country to draw from and can more easily identify effective practices that meet common needs and are easily transferable from one site to another However smaller nonprofit organizations due to their size will likely have to turn to peer organizations to identify and observe what works in meeting specific need areas Document the practice through a programmatic organizational review One of the best methodologies for documenting an effective practice is to conduct either a programmatic or an organizational review of the practice Which type of review you ll conduct depends on whether the potential practice is programmatic or organizational in nature While different individuals with varying skill sets are involved in each type of review the process is largely the same for both The programmatic or organizational review draws predominantly on subjective data sources and is intended to Identify the critical elements that are inherent to the practice Capture procedural information supporting each critical element Identify the tools processes and systems that support the practice Download the sample organizational programmatic review process and explore helpful hints for each step of the process by clicking on the interactivity on the right CHAPTER 4 Validate and Classify Practices A thorough validation process involves the review of both subjective and objective data points There are two methods of assessment that you can use to verify and classify practices a comparative review or a peer review In identifying which method or combination of methods may be the best fit for your organization you may want to conduct some preliminary research to determine what measures are available or what standards or guidelines exist to help qualify the practice Regardless as to which review process you choose at the end of this step you will have classified your finding as a best promising or innovative practice Draw on both subjective and objective data to validate practices To get a holistic view of the practice s effectiveness you ll want to draw on a combination of subjective and objective data Subjective data is often more self reported or qualitative in nature Sources for obtaining subjective data can include internal reviews assessments and feedback from management and staff or customers beneficiaries Objective data on the other hand is gathered from both internal and external sources that can provide objective bases for comparing the success of the practice through like kind analysis Sources for obtaining objective data can include subject matter experts external auditors consultants research evidence and independent evaluations Validate results through a comparative review A comparative review draws primarily on objective data sources to compare the practices unearthed in the programmatic organizational review with similar practices of other organizations A comparative review validates the results of the programmatic or organizational review through comparison to data gathered from sources external to the organization Potential sources for comparative data include National regional or local benchmark data Case studies of organizational performance Comparative competitive market analysis Academic research Build organizational ownership through peer reviews A peer review draws on the judgment of peers and other practitioner organizations to analyze and affirm the findings of the programmatic organizational review of the practice This is accomplished through the presentation of documented review findings to a number of peers to determine if the findings hold up and meet with the general consensus of the practitioner community The goal is

    Original URL path: http://www.strengtheningnonprofits.org/resources/e-learning/online/effectivepractices/Print.aspx (2016-02-12)
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  • Interactivites
    additional instruction Overview None Benchmarking Basics Test your understanding of best promising and innovative practices Test your understanding of best promising and innovative practices Text version of audio here Identifying Areas of Need Analyze client needs Analyze client needs Text version of audio here Programmatic needs can sometimes create an organizational domino effect Programmatic needs can sometimes create an organizational domino effect Text version of audio here Identifying Effective Practices

    Original URL path: http://www.strengtheningnonprofits.org/resources/e-learning/online/effectivepractices/Interactivities.aspx?chp=99 (2016-02-12)
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  • Interactivites
    hear the overview and pause at any time by pressing the Pause button on the bottom left of the player The buttons at the bottom right of the player allow you to control the volume and shift the video to full screen On Screen Text Below the player you will find on screen text This includes the detailed information you will need to know in order to meet learning objectives

    Original URL path: http://www.strengtheningnonprofits.org/resources/e-learning/online/effectivepractices/Help.aspx?chp=99 (2016-02-12)
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  • Overview - Identifying and Promoting Effective Practices
    promoting effective practices The process of systematically improving performance by identifying understanding and adapting successful practices is often referred to as benchmarking Benchmarking was first utilized extensively in the business sector in areas like manufacturing and information technology More recently increasing efforts have been made to encourage the adoption of effective practice methodologies in the nonprofit sector This lesson aims to answer common questions about the identification and promotion of effective practices and provide nonprofit organizations with detailed processes and methodologies to assist them in this process By the end of this lesson you ll be able to differentiate between the three types of effective practices best promising and innovative identify and validate new and existing effective practices and promote effective practices Learn the benchmarking basics This e learning will help organizations answer these key questions Why are effective practices important What are the differences between best practices promising practices and innovative practices How do you identify existing practices How do you identify and validate new practices What are some useful tools for teaching others to identify and incorporate these practices Effective practices drive organizational improvement Benchmarking is an invaluable process that can inform program design and development and drive

    Original URL path: http://www.strengtheningnonprofits.org/resources/e-learning/online/effectivepractices/default.aspx?chp=0 (2016-02-12)
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